# Upper Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Upper Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/229055/Upper --- # Upper Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Upper ## What is Upper? Upper's Route Planner is a sophisticated application engineered to streamline your business operations. It skillfully plans, optimizes, and dispatches the most efficient routes, navigating through multiple addresses or stops in the quickest or shortest way possible. Whether you're a company or an individual whose daily routine includes deliveries, pickups, service tasks, or any other duties that could leverage optimized routing, the Route Planner App brings tangible benefits. ## What is Upper used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 2% Starting price $40 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Upper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.upperinc.com&name=Upper) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Upper 4.6 (44) VS. [4.6 (1,435)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $40 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (44) Ease Of Use 4.6 (88) Value For Money 4.4 (35) Value For Money 4.4 (87) Customer Service 4.6 (34) Customer Service 4.6 (87) ## Upper alternatives [Curri](https://www.capterra.com/p/10026574/Curri/) [4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026574/Curri/) [OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/) [4.6 (251)](https://www.capterra.com/p/161579/OptimoRoute/reviews/) Starting price $35.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161579/OptimoRoute/) [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) Highest Rated [Spoke](https://www.capterra.com/p/210604/Spoke/) [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210604/Spoke/) [View all alternatives](https://www.capterra.com/p/229055/Upper/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.6 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Route Optimization 4.6 (28) 71.43% of 28 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Dispatch Management 4.6 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Data Import/Export 4.5 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Import and export data to and from software applications Scheduling 4.4 (18) 50.00% of 18 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Driver Management 4.3 (17) 47.06% of 17 reviewers that rated this feature as important or highly important Track all personnel who operate company vehicles Upper 39 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Track all personnel who operate company vehicles Digitally sign online documents Dispatch food deliveries System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track driver locations on a map in real time Allow customers to track their order and keep them updated when the status changes. Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Notifications via mobile devices Tracks and processes online orders Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Track the status over time for a request, process, asset, or transaction Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Real-time vehicle tracking for monitoring location, route, speed, etc. Get Advice We can help you find the software with the features you need. Features 4.4 (44) 4.4 Based on 44 reviews ## Pricing Value for money 4.4 (35) Free Trial [View pricing plan details](https://www.capterra.com/p/229055/Upper/pricing/) Starter $40.00 Per User,Per Month It includes: - 250 stops per route - Route optimization - Driver app (iOS/Android) - Exec/CSV import - Route history - Basic reports - Email support Professional $48.00 Per User,Per Month It includes: - Everything in Starter + - 500 stops per route - Live GPS tracking - Proof of delivery - Customer notifications - Time windows - Recurring routes - Custom fields - Territory mgmt - Priority support - Vehicle Profile Optimize $71.00 Per User,Per Month It includes: - Everything in Professional + - 1,500 stops per route - AI driver assignment - Optimize for time/distance/workload - Live chat - Vehicle loading instructions - Driver hours tracking - Avoidance zones - Business rules - Route compliance Value for money 4.4 (35) 4.4 Based on 35 reviews ## Integrations [ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ monday.com](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ GrazeCart](https://www.capterra.com/p/229562/GrazeCart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (34) 4.6 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 44 reviews Filter by rating 5(30) 4(12) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent JH Jeetesh H. National Fleet recall manager Information Technology and Services ### "Grateful That Upper Made Delivery Management a Breeze for Our Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 30, 2024 It’s been almost four months since we started using Upper, and I am so glad to mention that our delivery management has improved dramatically. It helped our team to stay more organized when planning routes and deliver faster which our customers love. Pros One of the best things about Upper is how it handles unexpected changes in our delivery schedule. The flexibility to adjust on the fly and inform our drivers instantly is invaluable. Also, the reporting tools are fantastic, allowing us to see performance at a glance. Also, the software’s interface is clean, making it easy for our non-technical members to access it without any training or difficulty. Cons However, I do wish the subscription model was more flexible to accommodate smaller or less frequent users without feeling overpriced. Also, navigating through the more advanced features has a bit of a learning curve that can be intimidating at first. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jitesh S. Business analyst Information Technology and Services ### "Upper Delivers on Usability and Efficiency for Small Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 23, 2024 My experience with Upper has been overwhelmingly positive. The intuitive design and comprehensive features have streamlined our delivery process, increasing overall productivity of our driver team. Their support team is also very proactive, which helps a lot whenever issues arise. Pros The real standout with Upper is how easy it makes route planning, saving us a lot of headaches. The ability to integrate seamlessly with our existing CRM tools has really helped keep everything in sync. Also, the GPS tracking feature is incredibly precise, giving us peace of mind about where our deliveries are at any time. The batch upload feature is another lifesaver, allowing us to handle large orders effortlessly. Cons The cost can be a bit of a stretch for us as we're still growing, and sometimes the feature set is more complex than we need. Occasionally, the interface can be a bit glitchy, particularly when updating large sets of data. And while I love the customization options, they can be a bit daunting to set up correctly the first time around. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PJ Puru J. Customer satisfaction Information Technology and Services ### "Worth Pricing For Its Range of Features." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 23, 2024 It’s been such a wonderful addition to our company’s process as Upper has improved our operational capabilities and made our delivery process more efficient. It is user-friendly and has exclusive features that helped our team to perform more jobs in less time. Thanks:) Pros I really appreciate how Upper saves us time with its contacts that help us save our customers’ contacts. It’s really easy to look up delivery history for particular address using this feature. Being able to upload multiple photos for proof of delivery is a game changer for keeping things transparent with our clients. The pure blessing is the customer support team whom we can count on whenever there is any challenge. Cons Sometimes, Upper is being bit slow, which can be a little annoying, but their customer service team is always around to help you instantly. For startups and newly established companies, pricing can be a little high, but at the same time, they have a lot of features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shubham S. Sales executive Information Technology and Services ### "Can’t be more happier and delighted with Upper’s ease of use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 23, 2024 Switching to Upper has been really a good decision for our entire team. The platform’s ease of use stands out, and it is incredibly user-friendly and intuitive for our team. What I appreciate the most is the simple pricing structure—no hidden fees, just straightforward costs that are easy to budget for. Address validation is a standout feature, ensuring we never end up at the wrong location. The mobile app is a breeze to use, making communication with drivers seamless. Pros Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner. Cons However, there are a few areas for improvement. The mobile app can be slow at times, although customer support is quick to resolve such issues. Additionally, once a delivery status is updated, you cannot revert it, which can be inconvenient. Upper can be overwhelming to new users due to the many features that they can try to navigate the system all at once. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RV Riddhi V. Employee Medical Practice ### "Review for upper" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2024 Pros The app is very user friendly for the owner and the drivers. Cons The price is a bit high, but also it’s worth it for the quality they give. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Smeet V. Manager Information Services ### "Upper Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2024 Upper has become an indispensable tool that significantly boosts our efficiency and customer satisfaction​. Pros What we liked most about Upper is its efficient AI-powered route optimization, real-time tracking, and automated customer notifications. These features significantly reduced our delivery times, saved fuel, and enhanceed customer satisfaction. Cons While its advanced features are impressive, they can be overwhelming initially, requiring time and effort to fully utilize and understand the platform's capabilities​. The support was great to get started. The founder helped me through the training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Bill A. CEO Marketing and Advertising ### "Make route planning easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 10, 2024 Pros Upper route has made it possible for us to plan and exucute our installs with not spending lots of time trying to figure it out with google maps or something. The customization has been key. Cons It takes a minute to learn all the feature and functions of the app Switched from [Route4Me](https://www.capterra.com/p/149633/Route4Me/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OM Octavio M. Detailer Retail ### "Great Route App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2024 So far it has been good, hope it gets better Pros Can set up the hole week and dispatched it to my drivers Cons Not sure yet only used the free trail still learning the system Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jayson D. Owner Alternative Medicine ### "Amazing product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2024 Super pleased. I use it daily and will continue to do so Pros Easy of entering addresses. Ability to export completed route Cons Sometimes website can be a bit slow. Like a few seconds. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VL Vion L. Director Logistics and Supply Chain ### "Professional planning" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 22, 2024 Very good. Saves petrol / diesel, easy to use Pros Easy to use, simple and not time consuming to key in routes Cons Individual route viewing, could try to have the route destination map move from one to another instead of us pressing on the to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229055/Upper/reviews/) Popular comparisons [Curri vs Upper](https://www.capterra.com/compare/229055-10026574/Upper-vs-Curri)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)