# Trella Health Marketscape Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Trella Health Marketscape the right Home Health Care solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229077/MBD-Analytics/reviews --- Trella Health Marketscape 4.6 (134) [View alternatives](https://www.capterra.com/p/229077/Trella-Health/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Trella Health Marketscape Ease of use 4.2 Customer Service 4.7 ## Pros and Cons in Reviews AW Abby W Area Director of SalesHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “We love that you have the capability to print or e-mail specific data pertaining to a physician and who they are currently using for hospice to better tailor our sales calls to show specific areas where we perform better than our competition, while also showing us internal areas we could improve. “ November 23, 2021 MS Matisse S Account Executive Hospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months. “It is EXTREMELY FRUSTRATING that when I pull a list of accounts to research, I can’t just hit any button to return to the exact same list.“ November 29, 2021 AA Al A Director of Business DevelopmentHospital & Health Care, 501 - 1,000 employeesUsed the software for: 1-2 years. “I can find the home care data on all of our accounts, and research how well we service the patients as compared to our competitors.“ November 19, 2021 MW Mike W VP - Finance & Revenue CycleHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Right now I can see our competitor has a high number of ALF patients, but I can't tell where they are and which facilities are providing those referrals.“ November 29, 2021 AW Angel W Clinical Home Health SpecialistPublic Relations and Communications, 10,001+ employeesUsed the software for: More than 2 years. “Trella has helped me navigate the many physicians, hospital's and transitional care units so I know which accounts will benefit most from home care knowledge.“ December 3, 2021 SM Scott M Business DevelopmentHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months. “Some of the referral sources aren't part of the data set, so it's harder to make a connection.“ November 23, 2021 CB Catherine B Community LiaisonHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “The information contained in the reports is very useful in identifying the users of our services and the service providers (our competitors) they utilize.“ November 19, 2021 MH MaLane H Regional SalesHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “I actually hate the thought of my competitors having access to this same information to that keeps me trying to be a super user since I choose to believe that other hospices don't use it as well as we do :)“ November 24, 2021 ## Showing most helpful reviews Showing 1-25 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thomas W. Marketing Hospital & Health Care Used the software for: 1-2 years ### "Review" November 23, 2021 5.0 Pros Love all the data. Easy to read and pull from Cons It was a little hard to work through the product at first but once I figured it out it was a breeze. Review Source BT Brandon T. Account Executive Hospital & Health Care Used the software for: 2+ years ### "Ease of use for great data" April 15, 2024 5.0 Overall using Trella has been an incredible experience. I have used it with both HH and Hospice agencies and ease of use is superior to claims data built into CRMs. Pros Trella is incredibly easy to navigate and is leading the market in has great claims data that is way a head from other claims data programs. Having access to Provider's MCR Part A & B utilization is very helpful. Cons The small icons and trying to remember what each of them stand for can be tricky in the beginning. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) We switched because of the value of what was offered compared to the built in claims data in our CRM was far more superior. Review Source AA Al A. Director of Business Development Hospital & Health Care Used the software for: 1-2 years ### "Trella Health and Home Care" November 19, 2021 3.0 Me and my team use Trella to analyze all of our accounts, and to make important business decisions. Pros I can find the home care data on all of our accounts, and research how well we service the patients as compared to our competitors. Cons It is nearly impossible to use Trella Health to decide what MD's you should be calling on in their private practices. Reason for choosing Trella Health Marketscape Trella serves our needs most closely because it allows us the knowledge of how many Medicare referrals are being made in an institution, and where they are going. Review Source Response from Trella Health December 20, 2021 Hi Al. Thank you for your feedback! There are ways to utilize Marketscape to decide what physicians would be worth targeting. If you navigate to the "explore" tab and click on the "select save views" drop-down there are a few pre-saved targeting strategies to choose from (most active referral sources and underutilization). These filters are a great place to start when trying to find new physicians to contact and partner with. If you have any other questions or want to dig in more on how you can use Marketscape to target physicians feel free to send an email to cduncan@trellahealth.com. DW Darrah W. Vice President of Sales and Marketing Hospital & Health Care Used the software for: 1-2 years ### "Trella has been a significant upgrade for our organization!" November 20, 2021 5.0 The experience has been excellent thus far. I appreciate the continued upgrades and additions. Pros Ease of use that is convenient for boots on the ground sales reps. Ex. Sales spotlight and presentation capabilities. Cons I struggle to come up with something I liked least simply because this software is so much more user friendly than the data source we were using. Previously extensive time had to be spent to “mine data”. Reason for choosing Trella Health Marketscape N/a Switched from [Market Intel](https://www.capterra.com/p/160379/MarketSurveyTools-com/) Those platforms were too cumbersome and time consuming. Review Source HM Heather M. Director of Sales Hospital & Health Care Used the software for: 2+ years ### "Easy to roll out and use!" November 29, 2021 4.0 This product surpassed Playmaker years ago! If that is what your alternate choice is…Choose Trella! Pros Ease of use! This software is very easy to navigate… as well as very easy to rollnout to your sales team members Cons I can’t think of any cons…grabbing data earlier will eventually come! Reason for choosing Trella Health Marketscape Ease of use Review Source AB Andrew B. Care Transition Coordinator Hospital & Health Care Used the software for: 2+ years ### "My Data-Driven Sales Conversation Hand-Rail" November 23, 2021 5.0 I have been impressed with both the product and any of the Trella representatives I have had contact with. Very helpful when assistance is needed, and I appreciate how open the team always is to collecting user ideas & feedback to generate consistent improvements and new development of the software. Pros My favorite feature is the sales spotlight, which I use to highlight differentiators from our competitors. I have created a template that I copy/paste this info into and adjust the presentation of the information, including the addition of my company's specific branding. Cons While the sales spotlight feature is great, it can be time-consuming to create the unique reports that I generate for accounts. It does seem like this feature was created with the assumption that many of us would be carrying a tablet/large-screened device into the account to use as the visual while conducting the data review with a decision-maker. This has never been the case for me, and I prefer to have a printed copy that is large, easy to read and can be left with the account when I leave. Reason for choosing Trella Health Marketscape Trella is much faster to market with their data and a more robust customer success team. Visual reporting is far superior with Trella as well. Review Source MW Mike W. VP - Finance & Revenue Cycle Hospital & Health Care Used the software for: 6-12 months ### "Trella Health Data Review" November 29, 2021 5.0 We have used Trella to understand our place in the market and the relative size of all other providers in our service areas. We have been able to garner market insights that we hadn't had before. There is so much data that it is easy to spend hours drilling in and seeking insights as the data is extensive. Pros The most impactful element is just knowing where you are in terms of Medicare claims and reimbursement. With this data you can understand your market share and who your true competitors are. It provides key data on referral sources and trends that help you understand how to grow. Cons There are a couple of features that would be helpful and would bring Trella to another level. The first is related to Hospice patients and knowing which assisted living facilities patients live in. Right now I can see our competitor has a high number of ALF patients, but I can't tell where they are and which facilities are providing those referrals. The second would be related to grouping physicians be practice, office or group. We are an integrated health system with a large primary care base. I'd like to see capture rate from our employed provider group as a whole. Review Source MD Meredith D. RN, MSN Community Care Manager Hospital & Health Care Used the software for: 6-12 months ### "Overall info helpful, but time lag can be a problem when approaching Medical Offices" November 20, 2021 4.0 Overall, I enjoy Trella. It is not, for the average user, user friendly. For lack of a better term, I believe that the interface should be "dumbed down". In speaking to colleagues, and the employees that work directly beneath me, they will not use Trella, despite the fact that they company supplies it for our use. Their opinion is that it is too confusing and difficult to find what they are looking for. This could be such a great tool, but it isn't there yet due to it's confusing nature. Make the pages simpler, with descriptive pop-ups to tell the user the next step to take. As on of my employees stated: "You did not hire me for my computer skills". Pros I enjoy using Trella to show my referral sources (Physicians) the hard data as to the number of patients that are being referred to Hospice and how that differs from their opinions. I used Trella in HH as well and I, as well as most MD's, NP's and PA's enjoy the hard data that Trella shows as opposed to the estimations given by companies that can be easily skewed. Cons The lapse in time from the time the data is gathered to the time it is shown on the software takes so long, that it makes it obsolete for the current market, particularly with the changes that have taken place during COVID. Having a personal history in scientific research, I understand that info cannot be displayed until it has been proven through MCR/MCD data, however, it may be useful to add a chart that shows current trending data. Many offices have been making use of hospice services more recently due to COVID and the fear of patients and families allowing their loved ones enter into facilities. There is no data showing these changes and for fellow scientists, my say so is often not enough. Review Source TT Tim T. Area Vice President of Sales Hospital & Health Care Used the software for: 2+ years ### "This is where I start" November 29, 2021 5.0 Overall, Trella has been extremely helpful. Trella is a part of the orientation of all of our new hires and is a tool that my entire sales team uses frequently to ensure that they are spending their time in the right places, calling on the best potential accounts and utilizing the data to help ensure our referral sources know what they can do to improve their referral processes. Pros The detailed info I find about my potential call points is invaluable. Trella is where I start (and where I tell my team to start) when I am looking for the next sales target for my home health sales team. The amount of information that is available is very impressive... Trella definitely covers all of the bases when it comes to locating the best potential call points. Cons It is a little cumbersome in trying to specify the areas/locations where you are looking for the info. There are almost too many filters to try to navigate when researching potential call points. Review Source VR Verified Reviewer Analyst Health, Wellness and Fitness Used the software for: 6-12 months ### "Trella has the solutions for network management to physician engagement" November 30, 2021 5.0 Pros In Marketscape, the benchmark by physician helps our team to measures up against competitors in the area as well as county and state averages. More specifically, the market intelligence feature for home health and skilled nursing is constantly used to reshape our strategy in marketing as well as provider recruitment. Cons The challenge we faced while working with Trella's development team was that some calculation were either not calculated accordingly or understood differently. For example, the risk score is by provider, but when a group of providers is created as a new network, the risk score for the network is calculated based on the providers not the total attribution from every provider. This issue was later corrected, but the point being that there are still details needed to be fine tuned for accuracy. Review Source JJ Jacqui J. Sr. Sales Support Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Trella Health Review" November 29, 2021 5.0 Pros Everything that I do is very easy and self explainatory Cons Nothing - everything is great that I use Review Source KB Kerrie B. Business Development representative Market Research Used the software for: 2+ years ### "Data at a fingertip" November 29, 2021 5.0 It has been the only form of informational handouts that we have and we love it. Pros You can find the data you need to target the accounts that matter. Your able to get talking points and takeaways through this system. We use this data to educate other healthcare providers. Cons Sometimes you really have to search for what you need. I do wish their were more things broken down in ready to give format. Reason for choosing Trella Health Marketscape Yes due to reliability and strategic numbers Review Source ZM Zach M. Strategic Account Manager Hospital & Health Care Used the software for: 6-12 months ### "Home Health research" December 3, 2021 4.0 It's a great way to see where we're losing market share. The design is well thought out and I can do some deeper dives on the types of patients (DRG/ICD-10) referred and where the others are sent. I also enjoy the Talking Point feature and how it shows very quickly and simply how we're better than the competition. Pros It' very helpful for showing where we're "missing" patient volume from a competitive standpoint. Cons The search feature...it's so fickle as to whether or not it'll actually work and it tends to lock up. I'll have to log in and out just to reset it so I can find the facility, physician and/or agency. It's hard to toggle in between each feature on the left side of the screen as well. Random info pulls up that won't match what I'm actually looking for. Review Source BC Bruce C. Hospice Liaison Hospital & Health Care Used the software for: 1-2 years ### "Trella for Hospice " November 23, 2021 5.0 Pros Ease of use and helpful data. Helps me to focus on potential opportunities to market. Cons It provides me with all the data I need. I would prefer if government entities were included. Review Source CL Christina L. M&A Operations associate Financial Services Used the software for: 6-12 months ### "Great for Growth & Trend Analyses" November 23, 2021 4.0 Pros Dependable, detailed, comprehensive data for all hospice & home health agencies. This is great for comparing your own performance with other similar agencies, as well as opportunities for growth in other geographic regions or target referral sources. Cons The timing of the data greatly impacts how we're able to use it. With a 3-4 quarter lag, it's difficult to assess new & upcoming agencies in a certain area. Review Source JD James D. Sr. Director, Business Development Hospital & Health Care Used the software for: 1-2 years ### "TrellaHealth helps reveal the market " December 8, 2021 5.0 Overall, we love Trella Health! Pros I like how I can see all of our competition at a glance with all the relevant numbers that I need. Cons Creating the reports to pull what you want can be difficult when starting. Training is expensive. Reason for choosing Trella Health Marketscape Recommended by Board member. Review Source TS Tracy S. Regional Market Executive Hospital & Health Care Used the software for: 1-2 years ### "Data insight for hospice agencies" November 29, 2021 5.0 I have used Trella quite often in my role and it allows me to coach my team appropriately based on the data we gather from Trella. Pros I love the insight the program gives me regarding my customers and my competitors. It allows me to strategically target customers with specific messages based on the available data I'm able to gather in Trella. Cons I wish Trella was able to update it's database more often so it would publish data that was more recent than 6 months out. Review Source WB William B. Sr. Director Business Dev Hospital & Health Care Used the software for: 2+ years ### "Trella report card" November 29, 2021 4.0 Good in most every aspect except I would like to see pre-built templates for reports. More plug and play. Pros The support in education is vital as the software is sometimes difficult to navigate for the data sought. Cons Not a self taught tool and requires multiple filters for information Review Source BS Bridget S. Senior Home Health Specialist Hospital & Health Care Used the software for: 2+ years ### "Seems helpful but not entirely accurate" November 30, 2021 3.0 The site helps me learn where to focus my marketing efforts. Pros I like that I can see my competitors data and my sources data about the population each serves. Cons It is not easy to learn and navigate. The data is difficult to add with so many separate line items for the same company. Assisted living data would be very helpful. Review Source Response from Trella Health December 20, 2021 Hi Bridget. Thank you for your insightful feedback! I apologize that you have had difficulty navigating the software. We want you to be able to utilize Mosaic to its fullest capabilities. If you would be interested in setting up some time with your Customer Success Manager feel free to send me an email at cduncan@trellahealth.com. mR michael R. Administrator Hospital & Health Care Used the software for: 6-12 months ### "Beneficial data for improved operations" November 19, 2021 5.0 Pros Easy to use and provides excellent, useful data. Cons There is nothing I do not like about it. Review Source AF Alane F. Care Transition Coordinator Hospital & Health Care Used the software for: 6-12 months ### "Excellence!" November 29, 2021 5.0 Who are the key decision-makers in each healthcare organization and how to best achieve ROI. Pros It is most helpful to be able to drill down to specific physicians, hospitals, and clinics to see utilization of hospice services and market targeting and better business practices with utilization. Cons Sometimes it's just information overload, which is a great problem to have. It can be challenging to navigate to get the information truly needed. Continued education and consistent use of the program is helpful. Review Source TR Tori R. VP OF MARKETING Hospital & Health Care Used the software for: 2+ years ### "Love this product " November 24, 2021 5.0 Pros I love how easy I can get data for myself and my team. Cons There is nothing I don’t like about Trella. My sales rep is always ready and willing to train my team or myself Review Source GJ Ginger J. Branch Director Hospital & Health Care Used the software for: 1-2 years ### "Ginger Jordan RN " November 29, 2021 4.0 Pros Overview of data and services provided by local providers Cons Need a more condensed version of data, dashboard is helpful Review Source MR Mica R. Director of Clinical Strategies Hospital & Health Care Used the software for: Less than 6 months ### "Trella Review" November 30, 2021 5.0 My overall experience with Trella has been positive and I look forward to getting to know the software more in depth as I continue to use it to pull data. Pros I am a new user to Trella. It has been easy to navigate as a first time user and the Trella training that was provided was very helpful. It has been easy to search and find communities that I am looking for in Trella. I like that if you are not sure what the data entails, there are icons that you can click on to get greater detail. I also like the graphs that are provided so clients can get a visual of the data being provided. Cons Since I am new to the product, I do not have any cons at this time. Review Source BS Becca S. Regional Director of Business Development Hospital & Health Care Used the software for: 1-2 years ### "Best data to use" November 19, 2021 5.0 We are able to focus on providers that already refer to hh and ho and also see what our competitors are doing Pros This clears up any assumptions about referrals. This also allows for us to strategically market to high users Cons I love it all. This is a fantastic platform! Review Source Similar Products Featured