# Page 2 | Trella Health Marketscape Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Trella Health Marketscape the right Home Health Care solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/229077/Trella-Health/reviews

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Trella Health Marketscape

4.6 (134)

[View alternatives](https://www.capterra.com/p/229077/Trella-Health/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Trella Health Marketscape

## Showing most helpful reviews

Showing 26-50 of 134 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KJ

Kaeli J.  
Sales Operations Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Hospice Help Through and Through"

November 24, 2021

5.0

Initially, Trella "can" be overwhelming if you don't know what you are looking for. Between the help articles and the fabulous office hours and client success mgr's, it couldn't be easier to schedule time with someone or self-study to get the answers you need. The whole team is kind, thorough, and helpful and makes Trella completely user-friendly for users of all experience levels. Now if I can just get my whole sales team USING it to their advantage and working smarter not harder, Trella is a slam dunk

Pros

I love the "sources" and "Utilization and quality" sections to show me data many other liaisons and hospices are not fully taking advantage of. The ability to see when facilities and dr's are sending their pt's on hospice (Early/late/no hospice) and where pt's end up (HHA, SNF, No PAC, etc.) is extremely helpful in identifying where we can come in to support these facilities and doctors with our services. It also shows us sources that are worthwhile partnering and doing business with, and those that already have strong affiliations with other hospices, where we don't want to "waste" resources.

Cons

To no fault of Trella, I often look for data that would be encapsulated in the Home Health solution, so that took a little while to get used to (only having the Hospice solution for our team at this time)

Review Source

AM

Alexandre M.  
Doctor  
Hospital & Health Care  
Used the software for: 2+ years

### "A great market tool"

May 6, 2022

4.0

So far so good

Pros

This app has been helpful in growing our market. It helped me to deliver my content to the right audience.

Cons

just a small thing: I wish I could get data from more health providers.

Alternatives considered

[Luma Health](https://www.capterra.com/p/176533/lumahealth/)

Review Source

JP

Joseph P.  
Director of Marketing- Orange County  
Hospital & Health Care  
Used the software for: 6-12 months

### "Very strong Product"

December 14, 2021

5.0

I would use and recommend again, but the timing would have to be right. The utilization was diminished due to Covid 19 and changes in protocol.

Pros

It gives great, user friendly market market intelligence for multiple segments of my industry.

Cons

The product is great. The utilization of the data was less than its potential due to Covid-19 protocol and access to referral sources. Also, the 2020 thru 2021 data is skewed due to the pandemic.

Reason for choosing Trella Health Marketscape

Ease of use and interpretation of data. A multitude of uses for this data.

Review Source

EE

Eric E.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "honest"

November 29, 2021

4.0

great with the caveats above, sometimes difficult to figure out what is where but excellent tool if you know what you are looking for

Pros

easy to use and has all data we need in one location, almost all hospital partners are listed

Cons

sometimes hard to find hospitals, tools are not easily customizable, sometimes hard to tell where specific data points are hosted within an account overview

Reason for choosing Trella Health Marketscape

ease of use, pricing, customer service, integration

Review Source

EW

Eric W.  
Director of Business Development and Marketing  
Hospital & Health Care  
Used the software for: 6-12 months

### "Changing the Game"

December 4, 2021

5.0

Pros

Ease of Use, Prebuilt and Customizable presentations, Data presentation and understandability, Training and Onboarding Engagement, Lots of great features that make it easy to analyze different types of referral sources, Most of all...helps field sales teams develop specific targets and customize business development activities to grow census.

Cons

Sometimes network is a little slow. Could be on company end too. The prebuilt power points do take some learning and are not as user adjustable and flexible as would be desired.

Reason for choosing Trella Health Marketscape

The other product while integrating a CRM system was clunky and difficult to use. Account Executives did not dig into the data that was there because of the challenges in finding it, how it was presented to the rep and did not lend itself to developing customizable presentations for referral sources without a significant amount of work.

Review Source

AW

Abby W.  
Area Director of Sales  
Hospital & Health Care  
Used the software for: 2+ years

### "Trella Health- Positively Impacting Sales Strategies"

November 23, 2021

4.0

Pros

I enjoy using Trella to help our reps target accounts. One of my favorite features is the favorites page- it allows us to customize our priority physicians in a concise, easy to access page. Another favorite feature is the "sales spotlight." We love that you have the capability to print or e-mail specific data pertaining to a physician and who they are currently using for hospice to better tailor our sales calls to show specific areas where we perform better than our competition, while also showing us internal areas we could improve.

Cons

My least favorite access is the mobile app. I wish it was integrated more where the web features were accessible in a user friendly format on a mobile device.

Review Source

CK

Carrie K.  
Home Health Care Consultant  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent Home Health Guide"

November 24, 2021

5.0

I have benefited from Trella because I am able to target my presentations based on the data that I gather from Trella. This has helped me grow by home health business and also has made me more efficient.

Pros

Trella Health is not only one of the easiest systems to use, but has the most useful data than any other system that I have used. Home health knowledge is literally at your fingertips. I love that I can search for my physicians and accounts and see a snapshot of what their patient base is and what types of diseases, etc. that they are dealing with most. This allows me to develop a strategic plan when I visit my accounts.

Cons

The one feature that I wish could be changed is that instead of showing less than 11 referrals, I would rather see the actual number. I live in a small town, and often times all of the agencies shown for a physician all show under 11 so it is difficult for me to determine exactly where my agency stands.

Review Source

KM

Karen M.  
HOAPICE ACCOUNT EXECUTIVE  
Hospital & Health Care  
Used the software for: 1-2 years

### "The proof is in the pudding!"

November 22, 2021

5.0

Trella Health definitely helps to target the right referral source and provides the inside scoop so that you can put a plan together to showcase your strengths and how you can meet their needs based on the data.

Pros

It allows you to target the right referral source and not waste time and money on those that do not meet your needs. It gives you the leverage on knowing the inside scoop before you make that sales call so that you are already aware of their population, statistics, and who is getting their business so you can prepare. If you have great stats, it provides the information that you need to leverage your strengths. Easy to use software with phenomenal customer service!

Cons

The only thing that I have problems with( and it could be just because I may not be educated enough) is under Utilization and Quality once I filter down the quarters to only view specific details, the filter doesn't stay when I go to another facility, I have to filter again.

Review Source

MS

Michael S.  
Business Development Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "It’s a wonderful Tool for Business Growth"

November 29, 2021

5.0

Very pleased with Trella Health!

Pros

What’s liked most about Trella Health was how easy it was to learn and how quickly we have gained a wealth of knowledge about our markets in a short time!

Cons

Luckily, we haven’t ran in to anything we haven’t liked yet!

Reason for choosing Trella Health Marketscape

It was recommended to us by a Home Health company that we refer to a lot!

Review Source

JW

Jake W.  
Account Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great Product but errors in the data that is reported"

November 29, 2021

3.0

Pros

I enjoy how it is easy to navigate the website.

Cons

I dislike the mobile experience as it needs improvement. I also feel that the data is flawed in relation to certain physicians and facilities.

Review Source

Response from Trella Health

December 7, 2021

Hi Jake! Thank you for your feedback. We have recently made some great improvements to the ease of use of the mobile app. We recently added a back button, specialties are now listed in global search results, and search now has its own page. Additionally, in an upcoming release, we will be adding the ability to filter by specialty and location. The data shown in the mobile app is the same as the data displayed on the desktop version of Marketscape. If you have any other concerns I would love to discuss more and set up a time to meet with our Product Manager to give more mobile feedback. Feel free to reach out to cduncan@trellahealth.com.

RR

Rachel R.  
Sr HHS  
Hospital & Health Care  
Used the software for: 2+ years

### "Helpful Resource"

November 23, 2021

5.0

Pros

A helpful tool that is used daily to identify target accounts.

Cons

I Wish that the data was more real time data.

Review Source

AD

Austin D.  
Marketing Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Helpful but room to grow"

November 29, 2021

4.0

Pros

Being able to identify targets and know what the potential for business is

Cons

1\. Difficult to make comprehensive comparisons - ease of use for comparing ourselves to another agency is not there 2. Data inconsistencies - even our own agency's data isn't very accurate, especially around commercial insurance info

Review Source

TJ

Tillie J.  
Marketing Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Why I use Trella Health "

December 3, 2021

4.0

It has been a great tool for my team! We are able to appeal to both emotional (relationship building) and logical (Trella Health presentations) appeals with professional contacts.

Pros

The ability to compare my facility to others and provide real metrics to case workers is easy, fast, and effective.

Cons

I am limited to my region (maybe it is the level access my company has). I need to request information

Reason for choosing Trella Health Marketscape

Our \[SENSITIVE CONTENT\] had experience with the program and conveyed the value in it's use.

Review Source

LW

Laura-Missy W.  
Clinical Liaison  
Hospital & Health Care  
Used the software for: 2+ years

### "Amazing Program!!!"

December 3, 2021

5.0

The feedback for the hospitals are amazing

Pros

I love the data analysis, the graphs and charts are great!

Cons

No, the product is great. Meets and exceeds itself.

Review Source

WH

Wilson H.  
VP BD  
Hospital & Health Care  
Used the software for: 2+ years

### "Most Critical Tool I Use"

December 2, 2021

5.0

Again, the most powerful tool I use on a daily basis.

Pros

This software allows me the ability to get a rep into their dirt, making quality calls , on qualified accounts quicker than any other tool I have ever used.

Cons

The reports tool could be simplified but, that is the only con i have ever run into

Review Source

JM

Joseph M.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Versatile product to provide data-insight into the market"

December 2, 2021

5.0

Trella helps drive better business decisions. You worry less about your sales fluff and more about the hard data and how you compare to peers. If you are not using this or a similar product you are actively being left behind.

Pros

Great visibility into referral patterns and who is relevant for a particular market.

Cons

Cost is high but so is anything worth doing.

Reason for choosing Trella Health Marketscape

relationship with team, customer support and detailed user interface

Review Source

sB

sarah B.  
Regional Director of Patient Care Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "underwhelmed"

November 29, 2021

4.0

better "real time" look for a need of higher level of care of some patients, but not always user friendly

Pros

having some of the information right at hand on the home screen

Cons

Does not offer many useful reports for a branch director of hospice. It also doesn't always give an accurate picture of whether or not we have a patient on SIA. It creates a little extra work for people

Review Source

DM

Danny M.  
DVP Sales  
Hospital & Health Care  
Used the software for: 2+ years

### "Market analysis"

November 24, 2021

5.0

Gaining market share

Pros

Being able to see what our competitors are doing and where the medicare referrals are going.

Cons

I do not have any cons. I utilize Trella on a daily basis.

Review Source

HU

Holly U.  
Community Engagement Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great for non-profits"

November 23, 2021

5.0

Pros

The specific data metrics that apply to our organization have a significantly positive impact in developing and maintaining positive provider relationships as well as conversations around hospice utilization.

Cons

The software took some time to learn how to navigate along with understanding the data metrics and their meaning. However, the help section (articles, tutorials, webinars) as well as the availability of Trella support made the process smoother.

Review Source

SA

Shanelle A.  
Account Executive  
Medical Practice  
Used the software for: 2+ years

### "Wouldn’t leave home with out it "

November 19, 2021

5.0

Love it

Pros

I love having the data at my finger tips while out seeing accounts

Cons

Need to better understand how to read the data

Review Source

JN

Jen N.  
Home health specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Good information"

November 23, 2021

4.0

Pros

Gives good insight with the competition

Cons

Takes Too many steps to get needed information

Review Source

AW

Angel W.  
Clinical Home Health Specialist  
Public Relations and Communications  
Used the software for: 2+ years

### "Home Health "

December 3, 2021

5.0

Trella has helped me navigate the many physicians, hospital's and transitional care units so I know which accounts will benefit most from home care knowledge. This helps to be sure I am well informed prior to meetings.

Pros

I like the ease of use this software has provided. I can start entering teh inforamtion i am looking for and drop downs help me locate the correct account/physician. The Medicare lives is very useful for Home care needs as well as the disease/injury information. This helps me narrow my focus and really get the most information for me to implement my marketing plan.

Cons

There isn't Assisted living information available. Assisted Living facilities are an important aspect of home health care and it would be beneficial if Trella had teh ability to provide Medicare lives vs medicare advantage lives etc.

Review Source

JB

Janet B.  
Business Development Consultant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Not sure what you would like listed here?"

November 23, 2021

4.0

Very satisfied with Trella Health - great resource!

Pros

I am impressed with their on going support and opportunities. Again, I'm not very computer savvy, so it takes me much longer to "figure things out". Great information regarding market share and opportunities.

Cons

there is so much offered and it can get confusing to remember

Review Source

TB

Toma B.  
Executive Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Hospice use of Trella"

November 23, 2021

5.0

Excellent customer service is provided any time you need assistance in navigating and strategizing.

Pros

I find the information extremely useful and competitive. We have created numerous presentations using Trella targeting providers and other key lead referral sources.

Cons

The downside was having to make numerous transitions in design and layout. Since the most recent updates, all of these issues have been resolved.

Review Source

HM

Hunter M.  
Account Executive  
Hospital & Health Care  
Used the software for: 6-12 months

### "Trellis Health Review "

November 23, 2021

5.0

I use it everyday and throughly enjoy it as it gives me great insight before going into physicians offices.

Pros

I like how it shows useful data about PPS payers per physician. I also like how it shows you who and how much they follow Home Health and where the destinations are.

Cons

I wish it was more user friendly and showed data over the course of a previous month

Review Source

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