--- title: "Zoho Bookings Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho Bookings Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/229078/Zoho-Bookings/" page_type: "product" language: "en" --- # Zoho Bookings Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Bookings ## What is Zoho Bookings? Zoho Bookings is AI-powered appointment scheduling software that helps individuals and teams across industries book meetings and services. Equipped with powerful automation features and seamless integrations with calendars, CRMs, and payment gateways, the scheduling app offers end-to-end customization of the booking experience. It reduces phone calls, back-and-forth emails, and repetitive tasks by allowing customers to self-schedule from a custom booking page. Learn more at zoho.com/bookings/ ## What is Zoho Bookings used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Calendar](https://www.capterra.com/calendar-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 47 user reviews Reviews sentiment Positive 89% Neutral 9% Negative 2% Starting price $6 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zoho Bookings?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com&name=Zoho Bookings) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zoho Bookings 4.4 (47) VS. [4.8 (1,172)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting Price $6 Per User, Per Month Starting Price $19.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (47) Ease Of Use 4.8 (4,130) Value For Money 4.5 (44) Value For Money 4.6 (2,786) Customer Service 4.2 (40) Customer Service 4.7 (2,350) ## Zoho Bookings alternatives [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,482)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (291)](https://www.capterra.com/p/154785/GoReminders/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229078/Zoho-Bookings/alternatives/) ## FAQs about Zoho Bookings Overview ### Which roles and teams benefit most from Zoho Bookings? Zoho Bookings is most used by founders, owners, and executives, along with operations, customer service, and marketing teams that manage appointments and client interactions. Service professionals and assistants use it to automate scheduling, reduce back-and-forth, send reminders, and keep calendars organized for consultations, bookings, and follow-up workflows. Answer based on 47 reviews Overview ### What company size and industries is Zoho Bookings built for? Zoho Bookings is for small businesses first, with 87% of reviewers from that segment, and it most often serves Information Technology and Services at 15%. It supports customer-facing teams that automate appointment scheduling, with additional use in Management Consulting at 9%, Financial Services at 6%, plus some enterprise and midsize organizations. Answer based on 47 reviews Features and Usability ### What are the key features of Zoho Bookings? Zoho Bookings offers appointment scheduling, online booking, availability management, and calendar sync for managing meetings and sessions. It also includes reminders and notifications, rescheduling, recurring appointments, client portals, payment processing, and integrations with Google Meet, Microsoft Teams, Zoom, and third-party tools. Integrations ### Which third-party tools and platforms does Zoho Bookings integrate with? Zoho Bookings integrates with over 20 tools, including Google Calendar, Zoho CRM, Microsoft Teams, Google Meet, PayPal, Stripe, and authorize.net. Its catalog also covers communication and support apps such as Twilio, WhatsApp, Zoho Desk, and workflow connections through Zapier and Zoho Flow. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does Zoho Bookings offer? Zoho Bookings provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, group learning, self-paced reference, and visual walkthroughs for teams getting started with the product. Getting Started and Support ### What customer support options does Zoho Bookings offer? Zoho Bookings provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users say support can be helpful and quick for setup issues, but some report delays reaching a representative and long follow-ups when technical problems need escalation. Answer based on 4 reviews Ease of use ### How easy is Zoho Bookings to use? Zoho Bookings makes basic appointment scheduling easy for many small businesses, consultants, and service teams. Users often find booking links, calendar syncing, reminders, and payment setup straightforward, but some describe the initial setup, interface customization, embedded pages, and mobile app experience as more cumbersome than simpler scheduling tools. Answer based on 12 reviews ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Zoho Bookings supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate appointments, keep schedules accurate across calendars, and let customers book services online with less back-and-forth, allowing teams to save time and manage bookings more efficiently. Appointment Management 4.7 (21) 100.00% of 21 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Online Booking 4.4 (35) 77.14% of 35 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Confirmations/Reminders 4.5 (32) 75.00% of 32 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 4.1 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Client Database 4.7 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Calendar Sync 4.5 (33) 69.70% of 33 reviewers that rated this feature as important or highly important Synchronize with other calendars to view mutual availability and schedules Zoho Bookings 75 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Buffer Times: Provide the ability to incorporate buffer times, leaving time before and after meetings. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Google Meet Integration: This software integrates with Google Meet. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - MS Teams Integration: This software integrates with Microsoft Teams. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rescheduling: Manage the rescheduling of appointments - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Set Working Hours: Allow users to set automatic working hours. - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Zone Detection: Automatically detects the time zone of both parties to avoid booking mistakes - Two-Way Communication: Send, receive, and respond to messages - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Video Conferencing: Connect with meeting participants remotely over video - Website Integration: Seamlessly integrates with 3rd party websites - Zoom Integration: This software integrates with Zoom. --- Get Advice We can help you find the software with the features you need. Features 4.3 (47) 4.3 Based on 47 reviews ## Pricing Value for money 4.5 (44) Free Trial Free Version Basic $6.00 Per User,Per Month Premium $9.00 Per User,Per Month Value for money 4.5 (44) 4.5 Based on 44 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (40) 4.2 Based on 40 reviews ## User reviews Overall rating 4.4 Based on 47 reviews Filter by rating 5(28) 4(14) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent AN Anonymous User Content Creator Apparel & Fashion ### "Booking made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 This software has made my booking task very productive and I now can plan my work day very easily. Great product Pros I like that I can manage my appointments and keep a strict schedule. It is very easy to use for bookings, and it is great value for money Cons their are a few initial bugs in the system, but the customer support was so great, I was able to navigate quickly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YN Yasmine N. Customer Services Manager Information Technology and Services ### "A great tool for online booking and appointments scheduling." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 26, 2025 Zoho Bookings is a very intuitive software. It is reliable and allows easy booking of services. It is very easy to use and has a nice GUI. Pros Seamless integration of the software with other Zoho enterprise products. Availability of automated reminders and general software flexibility. Cons The product has all it takes except that it has limited customization especially in the user interface. Switched from [Doodle](https://www.capterra.com/p/142620/Doodle/) [Calendly](https://www.capterra.com/p/148036/Calendly/) We switched from our previous vendors to Zoho Bookings because we need a more reliable and flexible tool interms of implementation and pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Scott W. CEO Legal Services ### "Worst decision I have made was to move to Zoho" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2025 Terrible. I have hundreds of emails and follow ups tring to fix the deficiencies and problems with their product. I have invested so much with them but I am trying to find an alternative now as the cost and frustration is not worth it. It is a genuinely terrible product. Pros The concept. The concept is amazing but it rarely works and when it doesn't work you spend hour trying to sort the problem and then the help desk finally get involved and the screen share and have you do exactly what you have done and then tell you it's a back end problem and tell you it will be sorted in 12 to 25 hours and 3 days later after many follow ups it works.... But then another problem exists since the changes. Cons The fact it doesn't actually work. 2 hours ago I had a paid booking and received the email but the booking has not 2 hours later shown in my calendar. Last week I had an appointment in my Calendar that had been there for a month and bookings allowed someone to book a meeting over the allotted booked time. It took Zoho 3 days to fix it and then it created this new problem. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Cost. But it was not cheaper because of the hours spent trying to fix ongoing problems. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Ashutosh J. Sr. Manager - Marketing E-Learning ### "Streamlined Scheduling with Zoho Bookins" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 3, 2025 My overall experience has been positive. The platform is user friendly and very easy to book and manage your meetings. No training required at all. Pros Zoho Bookings is easy to use tool for your meetings. The interface is user friendly and customizable and can be easiliy integrated with other Zoho Products. Its quite easy to manage appointments, meetings, etc. You can simply share the link with the client and they can select the slot and duration as per predefined schedule set by you. Cons I personally don't find any down factor about Zoho Bookings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WH Waleed H. Freelance Writer Writing and Editing ### "Improve my quality when doing scheduling." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 3, 2024 Endless back-and-forth emails and phone calls no longer exist for scheduling thanks to Zoho Bookings. It has saved me time, made no-shows so much easier as I can simply free up the slot, and it has made it really simple for clients to book sessions when they want. Pros Managing appointments and client meetings has been so much easier with Zoho Bookings. Setting my availability, creating booking pages and automated reminders are super easy. The connection with Zoho CRM and other apps is a great plus, making my whole process easier. Cons Mobile app works, but it's could be more user friendly and bring as much functionality as desktop. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EG Ed G. President Staffing and Recruiting ### "Zoho Bookings- a must have for any business that books appointments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 21, 2024 We have had a very good expereince with Zoho Bookings. We use it almost daily in our business. Pros The flexibilty to design your booking page and the information it captures. Also that it seemlessly integrates with the other Zoho products. Cons I would like more options in the themes and color schemes. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reasons for choosing Zoho Bookings integration with other zoho products and ease of use for our agents that book appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Founder Information Technology and Services ### "Solid solution for bookings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 28, 2024 Easy to deploy, simple solution overall but a positive experience. Pros Very easy to use, free plan available, integrates with Google Calendar, and does what it promises to do. Cons Nothing specific to dislike, I think the tool is mainly designed for venues/physical businesses which is not the case for me, but still works great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Faiza M. Customer Relationship Director Staffing and Recruiting ### "Online Appointments Booking and Scheduling Guru" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2024 Basically,we use it to book appointments with our clients easing connecting them to place of work. Pros Simplicity in booking appointments for our customers and consultancy. Appointment reminder and updates via pop-up notifications and SMSs. Real time events scheduling and rescheduling. Calendar syncing. Cons So far nothing to complain since it has simplified our recruiting tasks. Switched from [ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/) [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) [DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/) [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FK FRED K. Students' President Higher Education ### "Altruistic, Superb and Robitoius Online Appointments Booking Itinerary & E-Payments Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2024 Pros Ease of booking online appointments relating virtual classroom attendance. Online payment processing. Cons ZB software product over delivers its services. Switched from [ConvertDirect Booking Engine](https://www.capterra.com/p/153813/ConvertDirect-Booking-Engine/) [Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/) [DaySmart Appointments](https://www.capterra.com/p/44428/DaySmart-Appointments/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JY Julianna Y. CEO and Leadership Coach Professional Training & Coaching ### "A cost-effective alternative to the "big guys"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 Pros It came with my Zoho One subscription, which in itself was a cheaper alternative to the usual booking tools other coaches use. It was easy to setup and has tons of customization options, from availability to reminder/confirmation emails and the look and feel of the booking form. Cons The iOS app doesn't do everything you can do on the website, but meets most of the basic needs to manage bookings. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reasons for choosing Zoho Bookings Much cheaper subscription with the same features and unlimited calendar booking types. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229078/Zoho-Bookings/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Calendly vs Zoho Bookings](https://www.capterra.com/compare/148036-229078/Calendly-vs-Zoho-Bookings)