# Page 2 | Zoho Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Bookings the right Appointment Scheduling solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229078/Zoho-Bookings/reviews --- Zoho Bookings 4.4 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Bookings ## Showing most helpful reviews Showing 26-47 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JY Julianna Y. CEO and Leadership Coach Professional Training & Coaching Used the software for: 6-12 months ### "A cost-effective alternative to the "big guys"" April 29, 2024 5.0 Pros It came with my Zoho One subscription, which in itself was a cheaper alternative to the usual booking tools other coaches use. It was easy to setup and has tons of customization options, from availability to reminder/confirmation emails and the look and feel of the booking form. Cons The iOS app doesn't do everything you can do on the website, but meets most of the basic needs to manage bookings. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing Zoho Bookings Much cheaper subscription with the same features and unlimited calendar booking types. Review Source FM Faiza M. Customer Relationship Director Staffing and Recruiting Used the software for: 1-2 years ### "Online Appointments Booking and Scheduling Guru" May 14, 2024 5.0 Basically,we use it to book appointments with our clients easing connecting them to place of work. Pros Simplicity in booking appointments for our customers and consultancy. Appointment reminder and updates via pop-up notifications and SMSs. Real time events scheduling and rescheduling. Calendar syncing. Cons So far nothing to complain since it has simplified our recruiting tasks. Review Source PL Paul L. Recovery Specialist Consumer Services Used the software for: 6-12 months ### "Online appointment scheduling done righ" January 12, 2022 5.0 Gone are the days of phone and email tag to set up meetings with clients. A few clicks, and clients (and staff) choose meeting days and times that work for them. Huge boost in productivity and workflow Pros For us, the mobile app has been very impactful. With staff availability fluctuating significantly and frequently (thank you Covid), being able to adjust availability "on the fly" has been critically important. Cons I myself have not found anything to dislike and no one on the team has found anything. One guy says he does not like the logo, but can't blame the software for that :-) Review Source JT Jennifer T. Director of Operations Financial Services Used the software for: 1-2 years ### "Our bookings experience" April 18, 2024 4.0 Pros The ease of creating different types of appointments with different scheduling settings. Cons There are 2 improvements I wish could be made: 1. We cannot see the history of emails that are sent to people who schedule. We can view the template but it would be great if we could see emails and their received status as we do in CRM. 2. Most of our meetings are through web conferences (GOTO meetings) I have created an in-person location to ensure the dial in data is sent as part of the calendar appointment but then when added to the scheduler's calendar, the goto meeting access link cannot be clicked on. I would like to see an option for virtual or web meetings that can be added to the calendar. Review Source LA Laurence A. Student Hospital & Health Care Used the software for: I used a free trial ### "The top Features of Zoho Bookings: How They Impact Many Business" April 1, 2023 4.0 Pros It offers a range of useful features. From online booking and confirmation reminders to calendar syncing and mobile access, it provides an efficient and convenient solution for businesses. The automated scheduling, online payments, access controls, and client database features make it a comprehensive tool for managing appointments and improving customer experience. Overall, is a robust and effective solution for businesses seeking to streamline their appointment management processes. Cons I found the pricing structure to be somewhat complex and may require careful consideration to ensure that it aligns with their business needs. However, overall, these issues are relatively minor compared to the overall benefits and effectiveness of as a tool for appointment management. Review Source EF Elzie F. Founder and CEO Marketing and Advertising Used the software for: 2+ years ### "I love Zoho but bookings needs work" April 16, 2024 3.0 6 out of 10. It lacks a few critical features. Pros It's a Zoho app and that makes it convenient for me. Cons The bookings don't always automatically place the zoho meeting link in the meeting invite causing confusion and extra work to manually add it. It would also be great if I could accept or decline meetings booked by users before the meeting goes onto my calendar. Review Source FK FRED K. Students' President Higher Education Used the software for: 1-2 years ### "Altruistic, Superb and Robitoius Online Appointments Booking Itinerary & E-Payments Tool" May 4, 2024 5.0 Pros Ease of booking online appointments relating virtual classroom attendance. Online payment processing. Cons ZB software product over delivers its services. Review Source SH Scott H. Owner Hospitality Used the software for: Less than 6 months ### "Getting there" April 17, 2024 4.0 You can't use it without being at least computer savvy, so this isn't good. Google, as bad as they are today, tamed the computersphere with a blank box in the middle of a white page. Easy to use is what people want. Pros It works and is stable. It integrates very well across the Zoho platform. Cons It just hasn't matured yet to be "user friendly". There is too much focus on having all the bells and whistles vs., more important, easy to use basics. Zoho, for me, has a reputation of hurrying product out the door before it is ready to be in the public. This is a very bad practice and lacks maturity in leadership, lack of producing what the customer wants vs. what the management wants. There is a disconnection is what I'm trying to point out, a disconnection between management and the end user. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Review Source BB Barry B. CEO Management Consulting Used the software for: 2+ years ### "Zoho Books - Baac Office" April 16, 2024 5.0 Pros It works so well I don't need to hardly lift a finger to have client and prospect meetings show up on my calendar, including an easy web meeting link to join Cons None that I can think of, but once in a while the sync between Google Calendar and no longer works, so we just need to resync. Reason for choosing Zoho Bookings It was the best product for us, and it's included in Zoho One, which has been paradigm shifting for our business, we don't know how we could run so well, without Zoho One! Review Source TC Teri C. Managing Partner Human Resources Used the software for: 2+ years ### "Love this bookings app" April 17, 2024 5.0 Highly positive easy to use bookings app. Pros It's easy to set up , edit and use. When I have a question, there are helpful support people to call. Cons Not much on the con side. It glitches rarely and the support is good. Review Source SB Susan B. IT project manager E-Learning Used the software for: 6-12 months ### "Excellent way to manage bookings and reminders" May 8, 2023 5.0 It has been a pleasure to work with Zoho, it is one of the best platforms we've tried to manage schedule Pros allows any team to schedule and manage appointments with ease, we use it almost everyday and it makes our life easier Cons Nothing so far, it meets our standards and needs Review Source FA Faizan A. Junior Account Executive Information Technology and Services Used the software for: 6-12 months ### "great tool for round robin bokings" April 15, 2024 4.0 Pros The best part about is that we are able to schedule meetings with creating any clashing events in the team Cons Sometime when an event is created the calander of the person does not gets blocked sometimes it creates a bit of a problem Review Source VR Verified Reviewer Founder Computer Software Used the software for: 1-2 years ### "A decent software for managing bookings" November 23, 2022 3.0 Pros Its ease of use for basic setup and bookings and its support for taking online payments Cons That there are various limitations for booking for multiple categories/items/resources.The setup dashboard can be made a more user friendly Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Setmore](https://www.capterra.com/p/122035/SetMore/) Reason for choosing Zoho Bookings Its features like branding and online support with Indian payment gateways Switched from [Setmore](https://www.capterra.com/p/122035/SetMore/) Razorpay integration Review Source MS Mahara S. Team Leader E-Learning Used the software for: 2+ years ### "Zoho Bookings helps all kind of corporate appointments. " December 27, 2022 5.0 help our to plan and execute our day with many number of appointments in different vertical. Pros Scheduling an appointment by online using is simple process.Confirmation and reminder can be received from notification itself.Calendar sync is one of the great option that can be used for proper planning.Repeated meeting or follow-up meeting can be easily continued from where the left. Cons If you choose for online meeting till will be best with their Zoho meeting. Other video call application will also support not as perfect like Zoho Meeting Review Source AKD Ashok Kumar D. Functional Analyst Information Technology and Services Used the software for: 6-12 months ### "Easy Booking with Zoho Bookings" October 29, 2023 5.0 Excellent experience with Zoho Booking Pros Easy & User friendly booking the schedule & appointments with the help of Zoho Booking. Frequent remainder & notification about the appointment. Easy Integration with Zoho apps & other third party application. Centralized calendar helps in assigning task to the employee depend on their availability. Cons I didn't face any lag or flaw as of now, everything works good Review Source AF Adette F. Birth Photographer Photography Used the software for: 6-12 months ### "Zoho Bookings" April 16, 2024 5.0 Quite happy with , needs a bit more work, but overall great app Pros Love the capability of having my clients to book by themselves, and keeps my calendar up to date and appointments on schedule Cons online payment options for bookings are limited for South Africa! The fact that the exchange rate is crazy for us to afford. Reason for choosing Zoho Bookings It was quite easy to setup and use, tried it an loved it Review Source CT Chana T. Manicurist Cosmetics Used the software for: I used a free trial ### "Cannot find enough good things to say about this" January 12, 2022 4.0 As a small business owner, it's hard to find a balance between functionality, cost and budget in software products. For me, is in that small but perfect overlap where I feel I get the best of everything. Pros I am as far from tech savvy as possible and even I found this fantastically easy to set up and use. Cons I have not seen or found anything that I have had a problem with. Review Source VR Verified Reviewer Digital Marketing Associate Information Technology and Services Used the software for: Less than 6 months ### "Best and affordable tool for startups" March 4, 2022 5.0 Pros When it came to booking software, I was disappointed with most of the options. They all seemed to be either too expensive or have features that were overkill for me. We wanted something that had a cost-effective price point and a comprehensive feature set but didn't sacrifice performance. With , we found a perfect program that offers everything we need to make bookings for sales demos. Cons it books two appointments at the same time. i couldn't find any option to set it to only one appointment at specific time Review Source AT Alan T. Service Director Financial Services Used the software for: 1-2 years ### "Online appointment scheduling the way it should be." August 29, 2022 5.0 Pros Convenient online scheduling that does not require hands on involvement from our end. Calendar sync. Cons The mobile app does not have all of the functionality compared to online. Somewhat limited options for designing landing pages Review Source MS Melissa S. Marketing Coordinator Market Research Used the software for: 2+ years ### "So far so good with Zoho Bookings" April 18, 2024 5.0 It's fine. So far, so good. We use it to schedule appointments for a live show, and it has worked well. Pros It's easy to use. We use it to schedule appointments for a live show, and it has worked well. Cons When you cancel any appointment, it still shows on the calendar. Review Source RB Ryan B. Founder Information Services Used the software for: Less than 6 months ### "Decent product" April 10, 2024 4.0 Pros I like the cost and the feature set. Seems that the product is just as good as Calendly, but a little cumbersome to set up. Cons I would like all staff and managers who are involved in a service have the ability to adjust their OWN hours without me having to make them an admin. Seems like an easy fix. Also, would be good if there was less cost for licenses for those who are staff/managers vs admins. Review Source MG Mayank G. Senior customer success manager Telecommunications Used the software for: 6-12 months ### "Go to solution for any kind of appointment booking across sectors" June 23, 2022 5.0 I am a regular user of this solution and it has simplified my life. Now I can focus on other important task. Pros ease of getting in integrated with mostly all the organisational softwares. User friendly Cons If these can be easily integrated with telephony servers for reminder calls and sms. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.