# Page 2 | Zoho Bookings Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Bookings the right Appointment Scheduling solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229078/Zoho-Bookings/reviews --- Zoho Bookings 4.4 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Bookings ## Showing most helpful reviews Showing 26-47 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Reba S. Partner Accounting Used the software for: 1-2 years ### "Zoho is my right hand man" April 22, 2024 5.0 I really like ZOHO. It is like it was set up with me and my business in mind. I have not had a bad experiance at all. 100 percent for sure. Pros I really like the ease of use. I enjoy the lay out of the application. My associates really enjoy the booking program as well. Cons Just managing the set up. BUT once set up, it was and is great. Reason for choosing Zoho Bookings I liked the lay out of the program. I wanted it to be professional but have ease of use. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) I just did not like the layout on my end. I wanted a more profesional look and feel. Review Source EF Elzie F. Founder and CEO Marketing and Advertising Used the software for: 2+ years ### "I love Zoho but bookings needs work" April 16, 2024 3.0 6 out of 10. It lacks a few critical features. Pros It's a Zoho app and that makes it convenient for me. Cons The bookings don't always automatically place the zoho meeting link in the meeting invite causing confusion and extra work to manually add it. It would also be great if I could accept or decline meetings booked by users before the meeting goes onto my calendar. Review Source TC Teri C. Managing Partner Human Resources Used the software for: 2+ years ### "Love this bookings app" April 17, 2024 5.0 Highly positive easy to use bookings app. Pros It's easy to set up , edit and use. When I have a question, there are helpful support people to call. Cons Not much on the con side. It glitches rarely and the support is good. Review Source Mehandi I. Junior Consultant Computer Software Used the software for: Less than 6 months ### "Zoho Bookings Review" May 17, 2022 5.0 Business problems which I've solved with Zoho Bookings are as such:- 1) Online Booking Management System ( sharing links for different events with our leads and Customers without goint to our calendars and manually typing in all the details, a true time savior for us). 2) Sending timely remiders for the upcoming bookings to the attendees was really a challengin task which had been solved with the help of Zoho Bookings. 3) No Conflict in any event ( third party integration with our Google Calendar was easy). The main benefits which I have realized;- 1) No Manual work for creating events in calendar and converting times while working with International clients. 2) Automated followup, 3) Strong and automated reminder system. 3) N Pros Impactful features of Zoho Bookings are as such:- 1) Booking Management 2) Calendar Management 3) Calendar Sync 4) Timely reminders about the bookings to the attendee as well as the Invitee 5) No Conflict in any event 6) Integration with third party calendars and tools through Zoho Flow, Zapier etc. 7) Inexpensive 8) Easy to embed in websited, Funnels, email etc. Zoho booking is easy to use, at first when I started my work on it, it seemed little diffcult but just in few hours it was like very easy to me. Integration with my existing business was not easy , as at that time when it was launched we faced some issues while integrating it with the current business but we have figured it out and it worked well for us. Cons Features which I want to be in Zoho Bookings which is missing - Routing Forms ( as seen in Calendly) Routing leads or attendess to the right team based on the answers and qualify them even before the actual meeting. It was overall not that difficult to use Zoho Bookings but it can be made more easy by little tweaks as their compeition "Calendly". Intergration with the existig business was quite challenging but we have fuigured out our way to solve that. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Zoho Bookings Acuity Scheduling is one of the popular scheduling apps so we thought about that. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Because we have been on Zoho One plan and the team wanted to make use of each app of Zoho only. Review Source PL Paul L. Recovery Specialist Consumer Services Used the software for: 6-12 months ### "Online appointment scheduling done righ" January 12, 2022 5.0 Gone are the days of phone and email tag to set up meetings with clients. A few clicks, and clients (and staff) choose meeting days and times that work for them. Huge boost in productivity and workflow Pros For us, the mobile app has been very impactful. With staff availability fluctuating significantly and frequently (thank you Covid), being able to adjust availability "on the fly" has been critically important. Cons I myself have not found anything to dislike and no one on the team has found anything. One guy says he does not like the logo, but can't blame the software for that :-) Review Source VR Verified Reviewer Company Owner Logistics and Supply Chain Used the software for: 1-2 years ### "Very easy to use with fantastic functionality and white labelling!" November 12, 2023 5.0 Brilliant! It really helps us to organise new recruit interviews but it offers options for consultants to charge for appointments while booking so has a lot of more functionality for other types of businesses too. Pros So easy to set up, set staff availability, customise booking process, invite attendees then manage appointments and get reminders! It is a very smooth process and our interviewees comment how professional our interview booking process is! Cons Nothing. This software is simple, effective and reliable. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Works within our Zoho One suite platform Review Source BB Barry B. CEO Management Consulting Used the software for: 2+ years ### "Zoho Books - Baac Office" April 16, 2024 5.0 Pros It works so well I don't need to hardly lift a finger to have client and prospect meetings show up on my calendar, including an easy web meeting link to join Cons None that I can think of, but once in a while the sync between Google Calendar and Zoho Bookings no longer works, so we just need to resync. Reason for choosing Zoho Bookings It was the best product for us, and it's included in Zoho One, which has been paradigm shifting for our business, we don't know how we could run so well, without Zoho One! Review Source SH Scott H. Owner Hospitality Used the software for: Less than 6 months ### "Getting there" April 17, 2024 4.0 You can't use it without being at least computer savvy, so this isn't good. Google, as bad as they are today, tamed the computersphere with a blank box in the middle of a white page. Easy to use is what people want. Pros It works and is stable. It integrates very well across the Zoho platform. Cons It just hasn't matured yet to be "user friendly". There is too much focus on having all the bells and whistles vs., more important, easy to use basics. Zoho, for me, has a reputation of hurrying product out the door before it is ready to be in the public. This is a very bad practice and lacks maturity in leadership, lack of producing what the customer wants vs. what the management wants. There is a disconnection is what I'm trying to point out, a disconnection between management and the end user. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Review Source AF Adette F. Birth Photographer Photography Used the software for: 6-12 months ### "Zoho Bookings" April 16, 2024 5.0 Quite happy with zoho bookings, needs a bit more work, but overall great app Pros Love the capability of having my clients to book by themselves, and keeps my calendar up to date and appointments on schedule Cons online payment options for bookings are limited for South Africa! The fact that the exchange rate is crazy for us to afford. Reason for choosing Zoho Bookings It was quite easy to setup and use, tried it an loved it Review Source FA Faizan A. Junior Account Executive Information Technology and Services Used the software for: 6-12 months ### "great tool for round robin bokings" April 15, 2024 4.0 Pros The best part about zoho bookings is that we are able to schedule meetings with creating any clashing events in the team Cons Sometime when an event is created the calander of the person does not gets blocked sometimes it creates a bit of a problem Review Source LA Laurence A. Student Hospital & Health Care Used the software for: I used a free trial ### "The top Features of Zoho Bookings: How They Impact Many Business" April 1, 2023 4.0 Pros It offers a range of useful features. From online booking and confirmation reminders to calendar syncing and mobile access, it provides an efficient and convenient solution for businesses. The automated scheduling, online payments, access controls, and client database features make it a comprehensive tool for managing appointments and improving customer experience. Overall, Zoho Bookings is a robust and effective solution for businesses seeking to streamline their appointment management processes. Cons I found the pricing structure to be somewhat complex and may require careful consideration to ensure that it aligns with their business needs. However, overall, these issues are relatively minor compared to the overall benefits and effectiveness of Zoho Bookings as a tool for appointment management. Review Source RB Ryan B. Founder Information Services Used the software for: Less than 6 months ### "Decent product" April 10, 2024 4.0 Pros I like the cost and the feature set. Seems that the product is just as good as Calendly, but a little cumbersome to set up. Cons I would like all staff and managers who are involved in a service have the ability to adjust their OWN hours without me having to make them an admin. Seems like an easy fix. Also, would be good if there was less cost for licenses for those who are staff/managers vs admins. Review Source MS Melissa S. Marketing Coordinator Market Research Used the software for: 2+ years ### "So far so good with Zoho Bookings" April 18, 2024 5.0 It's fine. So far, so good. We use it to schedule appointments for a live show, and it has worked well. Pros It's easy to use. We use it to schedule appointments for a live show, and it has worked well. Cons When you cancel any appointment, it still shows on the calendar. Review Source VR Verified Reviewer General Manager Management Consulting Used the software for: 2+ years ### "Good software for scheduling appointments" October 2, 2022 4.0 We enjoy Zoho Bookings especially since it's part of Zoho One. I think it stacks up well against other solutions, but it still has some room for improvement. Pros Zoho Bookings is a handy tool to make bookings easily. Just send people a link and they can book a meeting, get a confirmation email, make changes to their bookings and more. Cons We are using Google Calendar and the integration is suboptimal. When I have an appointment in Google Calendar, Zoho Bookings doesn't recognize that. It only blocks times that were booked in Zoho Bookings. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing Zoho Bookings Because it's part of Zoho One Review Source MS Mahara S. Team Leader E-Learning Used the software for: 2+ years ### "Zoho Bookings helps all kind of corporate appointments. " December 27, 2022 5.0 Zoho Bookings help our to plan and execute our day with many number of appointments in different vertical. Pros Scheduling an appointment by online using zoho bookings is simple process.Confirmation and reminder can be received from notification itself.Calendar sync is one of the great option that can be used for proper planning.Repeated meeting or follow-up meeting can be easily continued from where the left. Cons If you choose Zoho bookings for online meeting till will be best with their Zoho meeting. Other video call application will also support not as perfect like Zoho Meeting Review Source AKD Ashok Kumar D. Functional Analyst Information Technology and Services Used the software for: 6-12 months ### "Easy Booking with Zoho Bookings" October 29, 2023 5.0 Excellent experience with Zoho Booking Pros Easy & User friendly booking the schedule & appointments with the help of Zoho Booking. Frequent remainder & notification about the appointment. Easy Integration with Zoho apps & other third party application. Centralized calendar helps in assigning task to the employee depend on their availability. Cons I didn't face any lag or flaw as of now, everything works good Review Source VR Verified Reviewer Owner Consumer Goods Used the software for: Less than 6 months ### "Quick, flexible, easy" June 20, 2023 5.0 Pros We use it for scheduling appointments. It makes it easy, for busy executives, to find the best time for everyone to meet. It was a nightmare trying to find time before. We spent so much time trying to coordinate available time slots, sending out reminders, trying to find workarounds, etc. Love the communication features - directory, events, knowledge base, chat, and text messages. Cons Seems to be ideal for organizations with 25+ plus employees. With a small organization (1-10 employees) it is a bit much. Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Calendly](https://www.capterra.com/p/148036/Calendly/)[Trafft](https://www.capterra.com/p/232398/Trafft/)[Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing Zoho Bookings No learning curve. Easy to set up. Review Source CT Chana T. Manicurist Cosmetics Used the software for: I used a free trial ### "Cannot find enough good things to say about this" January 12, 2022 4.0 As a small business owner, it's hard to find a balance between functionality, cost and budget in software products. For me, Zoho Bookings is in that small but perfect overlap where I feel I get the best of everything. Pros I am as far from tech savvy as possible and even I found this fantastically easy to set up and use. Cons I have not seen or found anything that I have had a problem with. Review Source VR Verified Reviewer Digital Marketing Associate Information Technology and Services Used the software for: Less than 6 months ### "Best and affordable tool for startups" March 4, 2022 5.0 Pros When it came to booking software, I was disappointed with most of the options. They all seemed to be either too expensive or have features that were overkill for me. We wanted something that had a cost-effective price point and a comprehensive feature set but didn't sacrifice performance. With Zoho bookings, we found a perfect program that offers everything we need to make bookings for sales demos. Cons it books two appointments at the same time. i couldn't find any option to set it to only one appointment at specific time Review Source YH Yosef H. Recovery Agent Financial Services Used the software for: 6-12 months ### "A Great Tool" August 28, 2022 4.0 Pros What's great is the ease of use. Everything is fairly clear and simple. It does the job with little to no issues. Cons It would be nice if it was more customizable visually. It should not be a hard code to add. Color options and sizing and layout possibly. Review Source ME Morne E. Assistant position Retail Used the software for: Less than 6 months ### "Bookings made easy" May 12, 2022 4.0 Great! Will be using it for a long time Pros Excellent product and super easy to setup and inmbed Cons Support can take a day or so to reply but still very professional Review Source MG Mayank G. Senior customer success manager Telecommunications Used the software for: 6-12 months ### "Go to solution for any kind of appointment booking across sectors" June 23, 2022 5.0 I am a regular user of this solution and it has simplified my life. Now I can focus on other important task. Pros ease of getting in integrated with mostly all the organisational softwares. User friendly Cons If these can be easily integrated with telephony servers for reminder calls and sms. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.