# SmartHead Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SmartHead the right ESG solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229091/SmartHead/reviews --- SmartHead 4.9 (20) [View alternatives](https://www.capterra.com/p/229091/SmartHead/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SmartHead Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews LM Lucia M Marketing communication specialist Banking, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “On the other hand, I have to praise the "clean" design of the platform, simple and intuitive operation. As the saying goes: "... there is beauty in simplicity".“ May 11, 2021 PP Peter P Managing DirectorAccounting, 501 - 1,000 employeesUsed the software for: 1-2 years. “I love that companies with a small budgets but with real sustainability efforts can "beat" big corporations“ May 11, 2021 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Katarina P. Government & CSR Manager Retail Used the software for: 2+ years ### "Tesco SR review" May 11, 2021 5.0 Support and development of Smarthead platform is one of the best experience I have in this field. The overall strategy is clear and one of the best features is definitely it's user friendly interface with great visuals and looks. Pros Smarthead platform is extremely user friendly, innovative and intuitive, it provides great opportunity for those who want to have their sustainability activities in one place Cons Does not contain anything to regards as con's. Review Source Response from SmartHead May 12, 2021 Dear Katarina, thank you very much for your positive feedback and for using SmartHead, we appreciate it. SmartHead team JH Jana H. Program Manager Information Technology and Services Used the software for: 2+ years ### "Dell Technologies in Slovakia - CSR activities on Smarthead " May 12, 2021 5.0 I have been working with SmartHead for over 4 years and my experience has been only positive from the beginning. Their product and services meet our needs to communicate and present our CSR activities externally. I appreciate that the SmartHead team not only comes up with solutions how to address and meet our needs but they also proactively, on a regular basis, bring new features how our profile can be improved and be more impactful on our employees, customers and partners. I like how the SmartHead team keeps up with newest trends and wants to be always a step ahead. Pros I like its flexibility to create the content per customer's needs and its ability to adjust and incorporate new trends as market or needs change. It is user friendly, can create a profile with a catching design, capture key messages, callouts in a transparent way. I like the option to interconnect with our internal and external communication tools as needed. Cons I don't see any features that we are currently missing. Whatever we need, the SmartHead team can incorporate it. As mentioned before, the flexibility of the tool is essential for us. Reason for choosing SmartHead We chose SmartHead as they could provide the tool and service we were looking for to promote our CSR activities externally. In addition they met our criteria to be our partner for building a long-term collaboration. Review Source Response from SmartHead May 18, 2021 Dear Jana, thank you for your review and for using SmartHead. Feedback from Dell Technologies is always constructive and we appreciate it because it contribute making SmartHead more usable tool for all companies that want to push sustainability to the next level. SH team DG Danica G. User Experience Specialist - Wellbeing Real Estate Used the software for: Less than 6 months ### "Satisfied admin " May 11, 2021 4.0 Pros It's user-friendly, intuitive and flexible. From the position of the profile admin I can say SmartHead is easy to use by anyone, no matter the background. Cons there has been a bug in the part for editing country/location - not possible to enter the country correctly, however, it was resolved very fast and it's working ok now. Reason for choosing SmartHead very human human beings behind the software :) Review Source Response from SmartHead May 14, 2021 Dear Danica, thank you very much for your positive review and for using SmartHead. We are pleased that you like working with it :) Please, do not hesitate to contact our customer support team if a bug appears in the future. SmartHead team ME MARIA E. Senior Advisor Information Technology and Services Used the software for: 2+ years ### "Do it smartly via SmartHead " May 12, 2021 5.0 SmartHead helps us to share our past and future sustainability efforts, make people aware of the importance to build a sustainable and healthy world. This way we can approach a wider audience to join us in building better tomorrow. Pros It is indeed very user-friendly, intuitive, and easy. Even if you'd be using it for the very first time, most likely you'd not need any help. Cons Not aware of anything I'd miss or unlike on this SW Review Source Response from SmartHead May 13, 2021 Dear Maria, thank you very much for your genuine feedback and for using SmartHead. We appreciate that our product is trusted by such a great brand as Dell Technologies. SmartHead team Matus K. Head of Branding & PR Consumer Electronics Used the software for: 6-12 months ### "Just give SmartHead a try - you won´t be disappointed!" May 11, 2021 5.0 Pros What I personally like the most are the rankings! I consider them a great way how to "compete" with other companies in the most meaningful way possible - SmartHead is definitely the most easy-to-use and easy-to-navigate "online sustainability hub" for all your activities. Cons nothing important so far, so keep up the good work! :) Review Source Response from SmartHead May 17, 2021 Dear Matus, thank you for your positive review and for using SmartHead. We are glad that you like our rankings. SmartHead team LP Lucia P. PR Supervisor Restaurants Used the software for: 1-2 years ### "A friendly tool that helps us communicate our sustainability projects, and responsible approach." May 11, 2021 5.0 We publish all our CSR activities, green initiatives or activations related to our business goals, and our commitments or successes in the field of HR or our non-profit organization Ronald McDonald House Charities. We see from experience that everything good and valuable that we do makes sense and the public or other companies know how to appreciate or inspire it. Pros I like a clear gallery of our successful activities and direct feedback from active followers or general evaluation of companies based on set metrics. Cons It took us a while to figure out all the ways to get the relevant benefits. Review Source Response from SmartHead May 17, 2021 Dear Lucia, thank you for your review and for using SmartHead. We have got a lot of positive feedback regarding to the profile of Mc Donald's so keep doing great work :) SH team LM Lucia M. Marketing communication specialist Banking Used the software for: 6-12 months ### "VUB bank preferences" May 11, 2021 5.0 I definitely need to pick up the perfect service from Smarthead. The support from this supplier is exceptional, which I appreciate on the other hand. I have to thank the whole SmartHead team, because I feel that they care very much about us as a client. On the other hand, I have to praise the "clean" design of the platform, simple and intuitive operation. As the saying goes: "... there is beauty in simplicity". Pros intuitive and simple operation, clarity, transparency, various functionalities Cons I like everything. Without others comments. Reason for choosing SmartHead Because they are the best service providers on the Slovak market. Review Source Response from SmartHead May 13, 2021 Dear Lucia, we are glad to hear such a positive feedback from such a reputable bank as VUB. We will strive to continue to bring the highest level of services for our customers. Thank you for your review and for using SmartHead. SmartHead team JP Jozef P. Marketing Investment Banking Used the software for: 1-2 years ### "Smart way to organize and promote your CSR" May 7, 2021 5.0 Our experience with Smarthead is great especially thanks to great personal communication and support of their employees. Greatest benefit is that it challenges us as people to do better every day and helps us and other companies do more and more effectively, set goals and create better, more responsible future. Pros Smarthead is very easy to use and functions very well with social media, intra and extra company promoting of CSR activities. Great thing also is, that you can compare yourself to other companies as the platform uses very smart system that shows value of every activity and by that can help every company grow their activities. Cons Only thing i don't like is missing some features, that might get implemented in future - for example inviting other entities to shared activities. Review Source Response from SmartHead May 10, 2021 Dear Jozef, thank you very much for your genuine feedback and for using SmartHead. The feature allowing to invite your business partners or other entities is in our product roadmap. SmartHead team PP Peter P. Managing Director Accounting Used the software for: 1-2 years ### "Accace " May 11, 2021 5.0 I like the whole idea about the product. Its very user friendly from registration of account to the daily using. Pros I really like the "ranking" feature. I love that companies with a small budgets but with real sustainability efforts can "beat" big corporations :). It is really huge push for your team members to persist in their activity. Cons I like it. I don't think I would change something. Review Source Response from SmartHead May 17, 2021 Dear Peter, thank you for your review and for using SmartHead. We are glad that "Ranking" motivates your team to do even more and persist in their great activity. SH team AK Andrea K. referent Chemicals Used the software for: 2+ years ### "Has potential for more relevance" May 6, 2021 5.0 It's a good platform with helpful staff. It's user friendly - both for administrators and users as well. It would help if it would be more user friendly also for non registered users, and if more public was involved - so it can gain relevance. Pros Its easy to use, user friendly and intuitive. Keeps all the info regarding CSR on one place. Cons The need to be registered in order to see the content. Review Source Response from SmartHead May 7, 2021 Dear Andrea, Thank you very much for your review. Regarding the need to be registered in order to see the content: the content is now open for public. There is no need to be registered on the platform anymore, unless somebody wants to interact with a company - using interactive features such as follow button, welldone or send ideas for improvement. Thank you for using SmartHead, SmartHead team MK Matej K. Co-founder Entertainment Used the software for: 2+ years ### "Finding new partners and collaboration" May 11, 2021 5.0 Pros As a non-profit environmental organisation we appreciate transparent overview of Sustainable activities of our potential partners. When initiating environmental activities, we can easily find active companies to join us and together we have a bigger impact. SmartHead is also giving us a great immidiate support. Cons I would propose more detailed categorization of companies. Review Source Response from SmartHead May 17, 2021 Dear Matej, thank you for your review and for using SmartHead. It is great to hear that it helps your organisation find partners for your initiatives. Regarding better categorization of companies some great upgrades are in our roadmap for coming weeks. Once it is released, we will be glad to hear your feedback. SmartHead team PK Petra K. Event & Community Coordinator Accounting Used the software for: 2+ years ### "Let´s inspire each other" May 6, 2021 5.0 Pros It is important for us to participate in corporate volunteering and also to communicate about these activities through our Smarthead profile. Why? Because we can inspire our colleagues, people we know yet those we don´t already, but also inspire each other between companies, find synergies and lead by example. Thank you, Smarthead teams for doing what you´re doing! Cons We don´t see any cons at this moment, but we are very open towards every of your adjustments :) Review Source Response from SmartHead May 7, 2021 Dear Petra, thank you very much for your positive feedback and for using SmartHead. SmartHead team MT Miroslav T. Partner Law Practice Used the software for: Less than 6 months ### "Smart solution to go for SmartHead!" May 11, 2021 5.0 The very best thing about choosing SmartHead product is that by engaging in their software and product, our whole firm moves, in real life, into more sustainable practical solutions in many aspects of our daily operations. SmartHead product is a great source of inspiration in this regard! Pros Intuition led, easy to understand and extremely user friendly Cons I was initially afraid about the integration process into our firm's systems. However, the onboarding services provided by SmartHead were superb and our fears disappeared almost instantly. Review Source Response from SmartHead May 17, 2021 Dear Miroslav, thank you for your review and for using SmartHead. It is great to hear that presence of your company on SmartHead has positively influenced daily operations of your firm :) SH team MB Michal B. Manager Management Consulting Used the software for: 1-2 years ### "Why EY Slovakia use SmartHead?" July 20, 2021 5.0 Great idea behind the tool, very helfull and nice team! Pros It helped us to understand what other companies are doing to act sustainable and also show our employees and clients how we are trying to reduce our carbon footprint and help our communities. Cons The tool works good for us and we appreciate the effort of the team to improve it. Review Source Response from SmartHead July 21, 2021 Dear Michal, thank you for your review. We are pleased to hear that SmartHead solution brings benefits to EY and helps you to strengthen your relations with your stakeholders. SH team VR Verified Reviewer co-founder Computer Games Used the software for: I used a free trial ### "Pixel and SmartHead" May 11, 2021 5.0 UX is great and it helps reconnect and share action between companies to increase impact. Pros Content and Contacts - basicaly it's networking companies with CSR to bigger impact. Cons More Companies in the system are needed. Review Source Response from SmartHead May 17, 2021 Dear user, thank you for your review and for using SmartHead. SH team DK Darja K. PR manager Cosmetics Used the software for: 6-12 months ### "Very useful and easy to use platform!" May 11, 2021 5.0 I am very satisfied with this platform, it is very useful for all our team and communication. Pros Thanks to this platform, we can have all our CSR activities in 1 place. It is well organised and clear list of our activities. We can easily share it on our other platforms and social media. We can inspire others and be inspired by others activities. Cons Sometimes I have problem with switching among languages. Review Source Response from SmartHead May 17, 2021 Dear Darja, thank you for your review and for using SmartHead. We aim to provide top quality user experience so your feedback on switching between languages is valuable for us. SmartHead team JZ Jaroslav Z. E-commerce specialist Renewables & Environment Used the software for: 6-12 months ### "A Positive review for a positive project ;)" May 11, 2021 4.0 Pros What it represents - this site shows the willingness of big (but also little) companies to bring change into a (sometimes) grey world of business/economics and money making processes by CARING - about people, environment, society ... Cons Someties the technical part of the website - for example the change language section is in the footer of the site, noone will find it there easily or some minor bugs, that are slowly being fixed. Review Source Response from SmartHead May 14, 2021 Dear Jaroslav, thank you very much for your feedback and for using Sustainability profile on SmartHead. SmartHead team MŠ Marek Š. Head of production and development Food Production Used the software for: I used a free trial ### "We are very sadisfied with our SH profile because we can manage sustainbility in our company. " May 12, 2021 5.0 on the website we can often be inspired by the activities of other companies that are also trying to fulfill the SDG points Pros Our profile is very easy for use. We can see also activities of another companies Cons In the very beginning, there was sometimes a problem saving activities to a profile. However, the problem has long been 100% solved and also improved Review Source Response from SmartHead May 13, 2021 Dear Marek, thank you very much for your honest feedback. We really appreciate that Fit4You is using Sustainability profile with SmartHead. It is great to hear that SmartHead gives your company inspiration for sustainability initiatives. SmartHead team AA Andrej A. partner Legal Services Used the software for: Less than 6 months ### "Excellent platform for our presenting our sustainability efforts" May 11, 2021 5.0 I love the place & opportunity that SmartHead has built and provides for firms aiming to add another aspect to their public profile and visibility. Adds nicely to our ongoing efforts in supporting sustainable and socially or environmentally friendly solutions. We strongly believe these efforts make our lives better. And SmartHead enables us to communicate these aims in a more focused way and get inspired by approaches and decisions taken by other likeminded entrepreneurs. Pros Nicely structured and searchable rankings, focus on recent and ongoing events. Great ideas, design, branding and overall visibility efforts of the team bring the platform in the eye of the public. Cons No cons so far. The SmartHead team was very helpful and actively supported us during the entire onboarding and profile development process. Review Source Response from SmartHead May 17, 2021 Dear Andrej, we are glad to hear these words :) Thank you for using SmartHead SH team FV Frantisek V. Owner Facilities Services Used the software for: I used a free trial ### "Honestly, I am a big fan od Smarthead and proud user." May 11, 2021 5.0 As I said, i am proud user and big fan. SH is great for PR and it can connect companies what is very important for us. Pros \[SENSITIVE CONTENT HIDDEN\] is absolutly perfect. Smarthead visions are perfect and really needed for our future. Cons Sad thing is, that we have not enough activities, bud I hope we will be much better :-) Reason for choosing SmartHead I didnt think about another product, SM is best choice for us. Review Source Response from SmartHead May 17, 2021 Dear Frantisek, thank you for your genuine review and for using SmartHead. Your firm is definitely a great example of how smaller companies can implement sustainability into their operations. SH team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.