# TruckSpy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is TruckSpy the right Trucking solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/229114/TruckSpy/reviews

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TruckSpy

4.8 (35)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 24th, 2025

# Reviews of TruckSpy

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

AF

Alex F

OwnerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: More than 2 years.

“The data, reports and amount of time saved by using TruckSpy IO deliver great value and an extremely attractive price point. “

June 1, 2021

JF

Jamie F

Director of Compliance / Asset ManagerTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: 1-2 years.

“Automated reporting needs to be centrally located, difficult to find.“

July 7, 2022

PL

Pam L

Assistant Office ManagerTransportation/Trucking/Railroad, 201 - 500 employeesUsed the software for: Less than 6 months.

“Customer service is exceptional. If I have a question it is usually answered within the hour.“

May 20, 2021

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KT

KRIS T.  
Controller  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Truckspy for IFTA"

May 21, 2021

5.0

Overall it has been great using Truckspy.

Pros

I like that it is very user friendly, and it saves me a ton of time when it comes to filing my quarterly IFTA return.

Cons

Searching through a unit's data view can be daunting at times.

Switched from

[PeopleNet](https://www.capterra.com/p/216555/PeopleNet/)

We were looking for more accurate data and better customer service

Review Source

AF

Alex F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Massive Time Saver - well worth the cost"

June 1, 2021

5.0

TruckSpy IO saves me time and money by consolidating my IMVR reporting, provide data analytics to analyze my fleet's efficiency and assist with maintenance scheduling.

Pros

TruckSpy IO is an essential application for any FedEx Contracted Service Provider. The data, reports and amount of time saved by using TruckSpy IO deliver great value and an extremely attractive price point. \[SENSITIVE CONTENT HIDDEN\] and his team are extremely knowledgeable, very accessible and tremendously responsive. I'm a huge fan of the application and recommend TruckSpy IO to every FedEx Contractor I come across.

Cons

\[SENSITIVE CONTENT HIDDEN\] team are extremely responsive and always asking what other services they can provide. They listen to their customers and work with them to provide whatever they need if its within their capabilities.

Review Source

DE

David E.  
Owner  
Translation and Localization  
Used the software for: 1-2 years

### "Millisecond sheets"

May 21, 2021

3.0

It’s ok

Pros

Easy for fuel taxes gives the Millage for each state

Cons

It doesn’t work sometimes and I’ve gotta go back and hand fix them

Review Source

RW

Roy W.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Couldn't Live Without It"

May 26, 2021

5.0

It is lightyears ahead of where we were and saves us an enormous amount of time to administer IFTA and logging daily miles and state line crossings. Our drivers don't know it is in the truck with them but they know they don't have to track anything like they used to do. We view this as a great Safety Feature in preventing one more distraction to our drivers.

Pros

It is ACCURATE and RELIABLE. Reports are available EARLY with immediate access. After a truck is set up it's once & done - then it just works seamlessly. Most of all it is the clerical and administrative time savings is off the chart OUTSTANDING. And when you ever have an issue, the staff is extremely RESPONSIVE.

Cons

I can't think of one thing it's lacking, but all you need to do when you think of something is contact them and they'll look at integrating improvements.

Reason for choosing TruckSpy

We actually know and trust the developers and understand that they come from a trucking background and understand our needs and issues.

Review Source

MM

Mik M.  
VP Operations & Logistics  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Now that I have it, can't live without it"

May 20, 2021

5.0

Software has been a critical and timesaving resource for us. In addition, the few times I needed customer support and help with troubleshooting an issue, Truckspy.io customer support was on it. They were responsive, helpful, followed up and even assisted us with troubleshooting a device on one of our trucks. Seriously, now that I have and work with this software, there is no way I could live without it. I use it on a daily basis and it probably easily saves myself and my driving team 25 hours a month in report writing and submission in addition to supporting us with corporate compliance.

Pros

The features we utilize most are both the individual monthly mileage and GPS data reporting as well as the wage documentation which provides proof, or red flags payroll compliance.

Cons

Upon initial implementation, I did wish there was a way to go back two or three months to create reports with old data, but once we had the software for a month, it mitigated that issue.

Review Source

DN

Dane N.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Satisfied Customer"

May 21, 2021

5.0

TruckSpy has allowed our company to fully utilize the talent of our staff. Employees are spending less time on data entry, a task that has been automated , and more time on optimization of assets and customer service.

Pros

The ability to interrogate TruckSpy with our existing TMS and optimize our business was most impactful. The initial investment was realized in return much sooner than expected.

Cons

As is the case with all software products, end users want more. However, the ongoing maturation process that TruckSpy possesses has satisfied all of our users.

Reason for choosing TruckSpy

TruckSpy was able to interrogate with existing software and systems we wanted to keep.

Review Source

ES

Emirhan S.  
Music  
Music  
Used the software for: 6-12 months

### "Generally works well."

June 19, 2022

5.0

Pros

A nice service that saves time and money. I am satisfied most of the time.

Cons

There were moments when it froze and worked slowly

Review Source

LD

Leanne D.  
safety manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Great product"

May 20, 2021

5.0

Very happy using TruckSpy for my weekly mileage reporting has been great. The mileage is always accurate. To be able to remove this task from my drivers responsibility has been great

Pros

I worked for a "parent" company for many years, and recommended this product to my Contractors daily. I was very happy when I moved to my new position and the used the product!

Cons

the set up of the weekly mileage reporting needed a little tweaking, but it wasn't bad

Review Source

JF

Jamie F.  
Director of Compliance / Asset Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "TruckSpy"

July 7, 2022

4.0

Very happy, great for FedEx reporting. Makes my job much easier.

Pros

Very good IVMR product. Great reporting tool for FedEx contractors. Very good customer service.

Cons

A little difficult to use. Automated reporting needs to be centrally located, difficult to find. Can be inaccurate at times.

Review Source

SM

Scott M.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "EZ-Recommend!"

May 20, 2021

5.0

We report state mileages to our lease customer FedEx Ground's fuel tax office, and my drivers were required to write down each state's beginning and ending mileage, dates and roads traveled. It was a very time consuming process, and our office spend half a day to reconcile and re-write the forms to correct driver's errors and prepare a professional-looking report worthy of my name. With TruckSpy, our errors are zero! The data is automatically retrieved directly from our OmniTracs, converted to useful information, the FedEx Ground form completed and received on schedule every week via email. Very reliable and extends our professional appearance to our customer.

Pros

I spent hours reconciling driver's mileage logs. With this software, I spend minutes reviewing the report and sending it in.

Cons

I receive several reports in a bundle. I should be able to select the report (s) that I need only.

Reason for choosing TruckSpy

It was recommended by several of my peers.

Review Source

ET

Ed T.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Truck Spy "

May 26, 2021

5.0

very good

Pros

the ease of use of the product was very good

Cons

i would like to see it update even faster

Reason for choosing TruckSpy

FedEx

Review Source

JA

John A.  
Operations  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Keeping it real"

May 26, 2021

5.0

I have had amazing service. When there have been issues Flint is there at the drop of a hat to help us fix it. My issues are never with TruckSpy, but with PeopleNet.

Pros

I like that it does all the heavy lifting for us. The information is accurate and easy to navigate through.

Cons

I am not recalling anything that was a pain.

Reason for choosing TruckSpy

Ease of setup.

Review Source

MA

Maina A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Truckspy"

June 4, 2021

5.0

\[SENSITIVE CONTENT HIDDEN\] and his team are the best! It’s a team you always want on your side. Customer service is exceptional and always return calls asap.

Pros

Ease of use. Has made my job much easier.

Cons

Nothing really! Best in the industry. Never had issues so far.

Review Source

JW

Jon W.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great software for trucking industry"

May 28, 2021

5.0

Pros

Truckspy saves us many hours of time weekly by automating state mileage and driver hour reports. The reports are accurate and have withstood an audit. I don't have fuel purchases tied to my account yet, but look forward to doing that soon to take advantage of state fuel/mile reports to simplify IFTA tax returns.

Cons

The software works well for my company as-is. Don't have any complaints currently.

Review Source

LS

Lauren S.  
Owner Vice President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Software"

June 1, 2021

5.0

I am able to track my trucks wherever they are. The mileage is handy for IFTA. The support people are easy to work with. Overall I like the appliction.

Pros

This app is fairly easy to use. More so than some of the others. It helps me keep track of my milage for IFTA

Cons

the integration was not difficult as I was using The previous edition

Review Source

JN

Jake N.  
Authorized Officer  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "A must have for our business"

June 4, 2021

5.0

TruckSpy has helped us with two major issues we were having while contracting for FedEx Ground. We were struggling with reporting IVMR's each week and we were unfamiliar with different hub locations and their codes. The TruckSpy software makes it extremely easy to report IVMR data without any real work from our company. The locations feature also shows us almost every FedEx Ground terminal in the country so that we can better plan our routes.

Pros

Our favorite and most used aspect of TruckSpy is it's IVMR capabilities. It saves our company countless hours on reporting our individual state miles.

Cons

I am not very tech savvy and any complaints I have with the software are most likely user error.

Review Source

CC

Chris C.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Truck Spy IVMR"

May 20, 2021

5.0

Truck spy saves me hours every week.

Pros

Customer Service is top notch. The Truck Spy team is great. They handle every problem and question quickly. ( Haven't had many problems)

Cons

Learning new updates when they are launched.

Review Source

VF

Van F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Trouble Free"

May 27, 2021

4.0

Ease of contacting customer support. Not frequently needed but response times are very good when issues arise.

Pros

I have yet to experience an issue with this software that required more than 1 phone call to resolve. Great customer service.

Cons

Tying in the fuel purchases which is still in the workings with T-Check would make IFTA reporting and compliance much easier.

Reason for choosing TruckSpy

Transition from Easy IVMR

Review Source

RC

Robert C.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "FedEx Operations"

May 28, 2021

5.0

Pros

The ease of the software and simple way the program is to operate.

Cons

Customer service is sometimes hard to get ahold of when you do have a problem.

Review Source

MT

Mike T.  
Human Resources  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Decent"

June 1, 2021

4.0

Pros

Saves us a lot of time manually compiling reports

Cons

We reorganize our fleet a couple of times a year so often we have to redo some of the reporting the tool provides

Review Source

MS

Michael S.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Truck Spy / EZIVMR"

May 21, 2021

5.0

Customer service is excellent.

Pros

Once everything is set up correctly - it works very well and saves a lot of time tracking down paperwork from drivers.

Cons

Had a few glitches early on due to connectivity thru omnitracs and IES. Was left without any reports for a few weeks / but it was corrected and in tune now.

Review Source

GD

Gayelyn D.  
Operations Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product"

May 20, 2021

5.0

I love Truckspy. Wonderful product. Simple and efficient.

Pros

Easy to read and understand. Wonderful product.

Cons

No cons that I can think of. It works great.

Review Source

KD

Kiara D.  
Ceo  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Above and beyond "

May 26, 2021

5.0

Pros

I loved how easy it was to start up and the simplicity of its features. Works great and allows us to keep up with technology while its 1 less headache for our drivers and myself.

Cons

Not sure how they can be better but maybe as a suggestion they can add a feature like for us to have all of our trucks information there like with vin last bit inspection etc...

Review Source

RD

Ryan D.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Truck Spy has been Great."

May 26, 2021

5.0

Pros

Ease of reports, being able to see and pull additional reportings, accuracy and customer support is always friendly and quick to respond and correct any issues.

Cons

Nothing at this time. It is user friendly.

Review Source

FR

Fredi R.  
President  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "The best company "

May 20, 2021

5.0

I don’t have any problems with TruckSpy for me is the best company of this type

Pros

Is easy to use and very helpful helps to take care of my business

Cons

Nothing everything is perfect for me and my business

Review Source

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