--- title: "Smartrak Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smartrak Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/229122/Smartrak/" page_type: "product" language: "en" --- # Smartrak Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smartrak ## What is Smartrak? Smartrak is recognised by clients across the government, utilities, and infrastructure services industries for our in-depth understanding of the challenges they face, the solutions we bring to their quest for improved productivity, industry-leading capabilities, and enhanced safety outcomes. Through a culture of innovation and sharing, Smartrak empowers organisations with the information gathering and analytical capability for incisive decision making. ## What is Smartrak used for? [Fleet Management](https://www.capterra.com/fleet-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[GPS Tracking](https://www.capterra.com/gps-tracking-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smartrak?[Manage this product listing](https://www.g2.com/products/smartrak/claim_requests/new?auto=true) ## Smartrak Overview Updated August 2026 AI summary Smartrak delivers fleet management, asset tracking, and GPS-based location intelligence for organizations of all sizes. With features like real-time vehicle tracking, driver and dispatch management, alerts, compliance controls, and predictive analytics, it helps businesses oversee fleet operations and optimize costs. Smartrak is accessible via cloud and mobile platforms, supporting integration and configurable access permissions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smartrak 5.0 (1) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price NZ$15 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (1,446) Value For Money 0.0 (0) Value For Money 4.4 (1,249) Customer Service 0.0 (0) Customer Service 4.6 (1,399) ## Smartrak alternatives Highest Rated [4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Smartrak Overview ### What company size and specific industries is Smartrak built for? Smartrak is designed for government, utilities, and infrastructure organisations of varying sizes, including mid-sized and enterprise operations, across Australia, New Zealand, and the United States. It is built for public sector and essential services teams that need location and fleet management support. Features and Usability ### What are the key features of Smartrak? Smartrak offers scheduling and EDI, plus fleet and asset tracking features such as GPS, geolocation, live driver tracking, vehicle tracking, and location tracking. It also includes dispatch management, maintenance scheduling, compliance management, reporting and analytics, alerts and notifications, access controls and permissions, and third-party integrations. Getting Started and Support ### What training and onboarding options does Smartrak offer? Smartrak provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars share information with groups, documentation offers written reference material, and videos provide visual walkthroughs for users reviewing features and steps. Getting Started and Support ### What customer support options does Smartrak offer? Smartrak provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback on support quality is available, so customer experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 3,202 Fleet Management reviews Capterra data shows that buyers of fleet management software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) Smartrak supports all three of the features reviewers value most: **Vehicle Tracking**, **Real-Time Monitoring**, and **GPS**. Combined, these capabilities give teams clear visibility into vehicle locations, current fleet activity, and route data, helping businesses improve oversight, respond faster to issues, and manage daily operations more efficiently. Activity Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Geolocation 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address Status Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Smartrak 67 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Behavioral Analytics: Track and analyse user behavior within a system or network - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geocoding: Converting human-readable addresses into geographic coordinates - Geofencing: Virtual perimeter for a real-world geographic area - Geolocation: Determines the location of a device using GPS or an IP address - GIS Integration: Integration with geographic information systems - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Multi-Location: Manage and support multiple locations - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route History: Track past routes to better plan and optimize repeat trips - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Free Trial Basic NZ$15.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RR Raj R. Management Consultant Management Consulting ### "Vehicle Asset Management Tracking Tool and More" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 28, 2021 Once set up and customized, this platform allows you to derive value for money from your vehicle fleet to manage cost, availability and optimize resource allocation, by analyzing real data. Pros Packed with useful features such as GPS tracking, booking, utilization and alerts to enable cost effective and efficient management and control of your vehicle fleet. Cons No disadvantages with this product. Of course you have to invest in learning about set up and maintenance, but this is true of any product. The size and typical use of your fleet will determine which features are beneficial to set up from the get go, or add later. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.