# Page 2 | LASSO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is LASSO the right Workforce Management solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229153/LASSO/reviews --- LASSO 4.6 (49) [View alternatives](https://www.capterra.com/p/229153/LASSO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of LASSO ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Brendon D. Rentals Manager Entertainment Used the software for: 6-12 months ### "Good-Not Great" September 30, 2025 3.0 Lasso has a ton of potential but there are some fundamentals that need to be ironed out before it can be fully trusted Pros The team are very friendly and the initial training was excellent. Most of our questions are answered in a timely manner Cons The inventory system is very buggy and there have been multiple support tickets filed. We have lost rental opportunities due to the system showing equipment being unavailable while it was in stock and on our shelves Alternatives considered [RentalWorks](https://www.capterra.com/p/143362/RentalWorks/) Reason for choosing LASSO The fact that Lasso was designed specifically for the AV industry Review Source RD Ryland D. Event Manager Events Services Used the software for: 6-12 months ### "Likin' Lasso" December 22, 2025 4.0 Good product, clean feel, many features. Seem to update and change for the better frequently. Good product Pros Inventory, Scheduling, Event Planning. Seems to have a clean look and also willing to work to make changes and updates frequently Cons Doesn't auto save notes, deletes info frequently when clicking around. many rabbit holes to dig down with features but able to dial in Switched from [Flex](https://www.capterra.com/p/135722/Flex/) All in one software, where flex was not that Review Source DU David U. Labor Coordinator Music Used the software for: 1-2 years ### "Lasso Is Great!" October 1, 2025 4.0 Great so far! I have been using Lasso for about a year now and since the time I have started using it till today the Lasso team has been working on improvements to make the platform better. Pros I enjoy Lasso. It is great for tracking and also for setting up schedule and building payroll report. It is also user friendly. Cons Can be a bit slow when you have a larger lasso order, but there some tips and tricks to make it work. Review Source LL Lauren L. Director of Operations Media Production Used the software for: 2+ years ### "A Great Solution for Labor Coordinators" March 20, 2025 4.0 Lasso works very well for our company. We have over 200 events per year and about 75 freelancers that we work with actively. It allows me to send invites quickly and simultaneously to multiple techs at once. We also use it for Onboarding and have all of our required paperwork available in one packet for an easier completion by the crew member. Pros Lasso works extremely well for onboarding and scheduling crew when you have a large volume of events with overlapping dates. Cons There are communication and notification features within Lasso that could be upgraded to be more efficient. I am thankful that they have established a portal on their site to submit Product Ideas for these Cons. Review Source CB Courtney B. Production Coordinator Construction Used the software for: Less than 6 months ### "Platform Review" December 19, 2025 5.0 Pros Lasso makes scheduling easy and quick by streamlining the entire process, saving time, reducing effort, and improving overall efficiency. Cons Some features were not immediately intuitive, so it took a short learning period to fully understand and use the platform efficiently. Switched from [Flex](https://www.capterra.com/p/135722/Flex/) It was a corporate decision made to benefit the company. Review Source SB Sadie B. Office Coordinator Events Services Used the software for: 6-12 months ### "Lasso Greatness" March 24, 2025 5.0 Great. It is easy to use and get around when signing up Pros Easy to access and sign up for events when signing up Cons Nothing. There are no issues with the app. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) It was not easily programable. Staff had an u=issue with it at several different times Review Source MC Matt C. Show services manager Entertainment Used the software for: 2+ years ### "Best software!" March 20, 2025 5.0 Honestly, best experience I’ve had with any software company. Pros Everything! Including the staff. \[sensitive content hidden\] is my favourite! Always go above and beyond Cons My con would be that we don’t use the software for anything but staffing. Review Source TG Taylor G. Finance and HR Manager Entertainment Used the software for: Less than 6 months ### "Ease of use, and integrations " December 9, 2025 4.0 Pros Integrated well with the systems we needed it to, the implementation team was also super helpful in getting our team up and running in Lasso. Is a great value for our team, and helps us manage everything we need super well. Cons There is definite learning curve with the platform, and the API is relatively closed off, but it's genuinely such a good platform. Review Source ML Manveet L. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Great, practical tool to use." May 13, 2025 5.0 Great experience and have used it for awhile now. No downtime. Pros Ease of use. Clean user interface. Great speed. Cons Being able to create an account quickly. Review Source JH Jonathan H. Managing Director Events Services Used the software for: Less than 6 months ### "It was such a great move" May 23, 2024 5.0 So far, our experience with Lasso has been amazing. We have been super impressed with the communication from our implementation team. Lasso has exceeded our expectations. Their proactive approach to customer feedback and the integrated inventory and staffing management capabilities make it an invaluable tool for our business. We look forward to continuing our partnership and seeing how the software evolves to meet our future needs. A huge shout out to \[sensitive content hidden\], who have been exceptionally supportive and responsive throughout the entire process. Their expertise and dedication have made the transition to Lasso smooth and enjoyable. Pros We have been utilizing the Hire Software Program for several months now, and we are extremely pleased with the experience. One of the standout features of this software is the company's remarkable willingness to listen to user feedback and their ongoing commitment to refining their product. From the very beginning, it was evident that the team behind the Hire Software Program values their customers' input. Whenever we encountered an issue or had suggestions for improvement, the support team was not only responsive but also genuinely interested in our feedback. They consistently follow up to ensure that our concerns are addressed and keep us informed about any updates or changes being made as a result of our suggestions. What truly sets this software apart is its integrated approach to inventory and staffing management. Having both of these critical functions under one umbrella simplifies our operations significantly. The inventory management feature is robust and user-friendly, allowing us to track our assets seamlessly. Meanwhile, the staffing module provides comprehensive tools for scheduling, payroll, and employee management, all within a single platform. This integration has streamlined our processes, saving us time and reducing the risk of errors that can occur when using multiple disparate systems. The ongoing updates and enhancements to the Hire Software Program demonstrate their commitment to excellence and customer satisfaction. It's refreshing to work with a company that not only delivers a powerful product but also continuously strives to improve it based on real user experiences. Overall, the Hire Software Program has exceeded our expectations. Their proactive approach to customer feedback and the integrated inventory and staffing management capabilities make it an invaluable tool for our business. We look forward to continuing our partnership and seeing how the software evolves to meet our future needs. Cons \*\*Areas for Improvement in the Hire Software Program\*\* While we have had an overwhelmingly positive experience with the Hire Software Program, there are a couple of areas where we feel there is room for improvement. Firstly, the date format can be quite confusing for users outside of the United States. The default MM/DD/YYYY format is not intuitive for many of our international team members who are accustomed to DD/MM/YYYY or YYYY/MM/DD formats. This has led to occasional misunderstandings and errors when scheduling and logging dates. Providing an option to customize the date format based on user preference or location would greatly enhance the usability of the software for a global audience. Secondly, we have noticed that the software can be somewhat slow to process tasks online, particularly for our team members located in the Southern Hemisphere. This latency can be frustrating, especially during peak usage times when we need to quickly access and update information. Improving the software's performance and speed for users in various geographic regions would ensure a smoother and more efficient experience for all. Despite these issues, we remain confident in the Hire Software Program's potential and appreciate the company's dedication to continuous improvement. Addressing these specific concerns would further enhance the overall functionality and user satisfaction of an already valuable tool. Alternatives considered [easyjob 3.0](https://www.capterra.com/p/35069/easyjob-3-0/) Switched from [Current RMS](https://www.capterra.com/p/142401/Current-RMS/) They dont seem to be interested in creating what we require, they have become stagnant. Review Source ZG Zachary G. CEO Events Services Used the software for: 2+ years ### "This is the future" June 28, 2024 4.0 Pretty good.. like I said before, I'm happy with where things are headed, but I think the software is about 6 months away from being FULLY viable. There are some modules that work well and some that don't, but there's no other software out there (that I know of) that seems to understand what all it takes to make events happen the way LASSO seems to, which is reflected in the modules they are planning to roll out. Pros I like the direction of where things are headed and customer service is second to none. Cons The rollout is ambitious and I like where things are headed, but because LASSO is trying to do so much, some of the modules are too glitchy to be used. Reason for choosing LASSO Same reason as stated above- looking for single source of truth. Switched from [Flex](https://www.capterra.com/p/135722/Flex/)[Slack](https://www.capterra.com/p/135003/Slack/)[Proposify](https://www.capterra.com/p/133332/Proposify/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Too many softwares and lacking the single source of truth was the primary reason. We also use spreadsheets, various travel softwares, etc. Review Source RC Rey C. Project Manager Events Services Used the software for: 1-2 years ### "PM at WERD Productions - Austin, TX" June 26, 2024 4.0 LASSO makes it easier to grab labor for an event thanks to it's tabs within a project that hit my events' needs on multiple fronts. Pros I like the ease of being able to blast multiple contractors with the position/job. It is also convenient to be able to sort the positions and their scope thanks to the description tabs. Cons Lasso should make it easier to be transparent with rate changes on positions when they happen. Other than that, it is mainly about interfaces within the messages tab that could use improvement - add in a formatting tab. Alternatives considered [Email List Verify](https://www.capterra.com/p/146462/Email-List-Verify/) Reason for choosing LASSO Before LASSO, we would individually email contractors the job positions. Now LASSO has helped us simplify this process. Review Source SC Susan C. Labor Coordinator Entertainment Used the software for: 2+ years ### "My favorite collaborator!" June 27, 2024 5.0 Through 2 companies, Lasso is always my rock! Pros Keeps me organized - even on the go! The support is perfect. Functionality continues to improve and grow. Cons Won't hold my spot when looking through crew options. Alternatives considered [IntelliEvent Lightning](https://www.capterra.com/p/128114/IntelliEvent-Lightning/) Reason for choosing LASSO Better future, fit, value, and functionality. Review Source GO Greg O. Director, Project Management Events Services Used the software for: Less than 6 months ### "Lasso is passionate about meeting the need of our industry!" June 26, 2024 5.0 Lasso has been great through the sales and implementation process. They are passionate about their product and have been great in getting it up and running. Pros Lasso is very future oriented and is constantly improving their product. They are open to suggestions and actively implement them. Cons Certain features seem very limited in use case, but as mentioned, they are open to input to improve. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Needed to be tuned to our industry as Monday is too general. Review Source TK Travis K. Operations Manager Entertainment Used the software for: 1-2 years ### "Lasso for the win! " June 28, 2024 4.0 Can’t complain! Everything works for my company as expected. Pros The ease of communicating with crew helps us keep everyone in the loop Cons UI is a bit clunky to use, there should be a better way to sort contractors within a given position. Review Source JCO Jan C O. Co - Founder Events Services Used the software for: 2+ years ### "LASSO at our core" September 15, 2023 5.0 We have a very positive experience with LASSO and their team. When we started our company during the pandemic, \[sensitive content hidden\] and team provided us with the right solution for us to use LASSO and communicate with our team in a financial difficult time. This allowed us to start our company and grow our business with LASSO side by side us as one team. Now three years later we both benefit from a thriving conference staffing business with LASSO at our core. We are very grateful for our working relationship and look forward to continuously improving our business product and delivering first class service to our clients. Pros The efficiency of communication with our staff as it relates to scheduling and payroll is essential for our company. In a competitive environment the effective communication with our team makes the difference in our ability to staff programs in a timely manner.Realizing that in our ever-evolving world, (schedule) change is inevitable and constant and requires a quick response. Cons If LASSO could allow us to import excel spreadsheets when building our events, we would be able to save much time, as in our current internal process, we have to duplicate our work by entering information into LASSO as well as our own excel spreadsheets for our bidding process of RFP's , on site schedule management and as our back up in our billing process of our final invoices. Reason for choosing LASSO LASSO provides us with the most effective and efficient way to communicate with your staff. The ability to have the onboarding process, scheduling and communication of conferences & events, onsite timekeeping with GPS locator and payroll processing all in one program, makes it an affordable alternative to other software providers. Review Source DW Dustin W. Director of Operations Entertainment Used the software for: Less than 6 months ### "Indy Pavilion Loves Lasso" June 26, 2024 5.0 Superb platform to integrate client management and inventory in one. Pros The client support team is always there to help with any hiccups almost immediately Cons Communications and logging is lacking severely. Switched from [Goodshuffle Pro](https://www.capterra.com/p/167364/Goodshuffle-Pro/) too many reasons to list. Mainly the lack of staff management and billing Review Source NC Nancy C. Executive assistant Events Services Used the software for: Less than 6 months ### "DEP Lasso Review" June 28, 2024 5.0 Overall experience has been great. We have been working diligently trying to learn the program and utilize the many capabilities it offers Pros We like its capabilities and the App functionality. The program allows us to enter our travel details into our programs which is a huge help and time saver. Cons The onboarding process has been a challenge. Switched from [Event Staff App](https://www.capterra.com/p/132149/Event-Staff-App/) Lasso provides more options for us to manage our events and staff efficiently Review Source KK Kennady K. Partner Events Services Used the software for: 6-12 months ### "Lasso - a best-in-class scheduling software " May 15, 2024 4.0 Pros By large, their best service offering is their scheduling software. It is the perfect solution for live event organizations to crew their events. It is based on crew availability vs. staff unavailability, making it perfect for businesses that rely heavily on gig-based workers. They are constantly improving their platform and features based on the feedback of their customers. Their staff is very friendly and responsive. They are very easy to work with and personable. Offers a full suite for AVL companies that include inventory, project management, proposals, logistics, and partnerships to offer payroll. Lasso has also created a community of like-minded AVL companies to generate new ideas and work together. Cons There is no free trial, and start-up costs can be a little pricy. Recently, they changed their model to be an all-in-one solution, so it can be expensive for ala cart options. There is a lack of integrations which makes many things a bit of a manual process. There is a slight training curve for you and the crew, but the onboarding team is very great and always willing to help. Alternatives considered [Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[NextCrew](https://www.capterra.com/p/201135/NextCrew-Workforce-Management/) Reason for choosing LASSO A combination of affordability and features. The 2 biggest being the "Availability probe" along with the Insperity partnership. We also saw continuous improvement and knew the platform would continue growing and improving. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) It had very limited features and was hard to use. It wasn't really built for the live events industry and operated more like a regular staffing tool that didn't fit the needs of our industry. Review Source JS Jared S. Resource Department Supervisor Broadcast Media Used the software for: 2+ years ### "Lasso is what you make of it" May 9, 2024 4.0 Some days are good and some are bad, but the software will always lead room for improvement. There is not one true answer since all companies use this system in different ways. Pros The ability to speak with \[sensitive content hidden\] as well as \[sensitive content hidden\] from Customer Service if/when needed is a big plus in order to have questions answered and allow the team to get the understanding of what goes on in our world on a daily basis. Cons Scripting is still an issue to fall in line with company policies. Dark Days and Travel Days don't block off availability on individual calendars and it's only known at the time of acceptance there is a scheduling conflict due to travel/dark day. If this scripting was there, it would avoid confusion all around. Review Source JT Josh T. Regional Director Events Services Used the software for: 6-12 months ### "My Review of Lasso" June 28, 2024 4.0 Pros Customer service and feedback from the Lasso team. Cons The project management spoke has not been fully developed. Review Source Mark C. Account Executive Events Services Used the software for: 6-12 months ### "Lasso is a great tool for our labor pool" April 24, 2024 5.0 Very happy with Lasso as a tool for coordinating our labor needs as well as managing and grading the current users. Very helpful tool for us. Pros I am a big fan of having our labor pool in an easy to see and sort view while also being able to see their availability across multiple locations. Cons Onboarding seems to take a. lot of time and be tedious. Wondering if we can work to make that process smoother/faster. Review Source TW Tim W. Operations Manager Music Used the software for: 1-2 years ### "Great all in one package" April 24, 2024 5.0 Pros Simplicity of communicating with the crew that are staffed on events. Eliminates emails and phone calls. Cons Nothing that I can think of at this time. Review Source DC David C. SVP of Production Events Services Used the software for: Less than 6 months ### "SVP of Production" May 15, 2024 5.0 The integration team specifically \[sensitive content hidden\] was a gem to work with. She was so patient and understand in our rollout/onboarding process. She has found the answer to our questions. Pros The ease of crewing shows and accounting for where all of our labor is at in any given day. Cons It was a little clunky integrating with Flex but Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Reason for choosing LASSO It was geared for only solving only one of our problems. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) We outgrew the product. It was no longer working for what we needed it too. 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