# Page 2 | LASSO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is LASSO the right Workforce Management solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/229153/LASSO/reviews

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LASSO

4.6 (49)

[View alternatives](https://www.capterra.com/p/229153/LASSO/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of LASSO

## Showing most helpful reviews

Showing 26-49 of 49 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Marco C.  
Labor Coordinator  
Entertainment  
Used the software for: 6-12 months

### "Overview of Lasso as a labor coordinator "

December 15, 2025

5.0

Its worth the money for the peace of mind and the customer support is fast which i love. the software is easy to use once you understand it.

Pros

That, I am able to schedule tech/op and have a peace of mind and see who’s going to go where. When it comes to payment for labor, Lasso Market is quick and easy.

Cons

It need to improve with the app. Also when it comes to clock in we need a better system in my opinion.

Switched from

[Flex](https://www.capterra.com/p/135722/Flex/)

I was only able to make a crew sheet but not be as details as im in Lasso

Review Source

DU

David U.  
Labor Coordinator  
Music  
Used the software for: 1-2 years

### "Lasso Is Great!"

October 1, 2025

4.0

Great so far! I have been using Lasso for about a year now and since the time I have started using it till today the Lasso team has been working on improvements to make the platform better.

Pros

I enjoy Lasso. It is great for tracking and also for setting up schedule and building payroll report. It is also user friendly.

Cons

Can be a bit slow when you have a larger lasso order, but there some tips and tricks to make it work.

Review Source

LL

Lauren L.  
Director of Operations  
Media Production  
Used the software for: 2+ years

### "A Great Solution for Labor Coordinators"

March 20, 2025

4.0

Lasso works very well for our company. We have over 200 events per year and about 75 freelancers that we work with actively. It allows me to send invites quickly and simultaneously to multiple techs at once. We also use it for Onboarding and have all of our required paperwork available in one packet for an easier completion by the crew member.

Pros

Lasso works extremely well for onboarding and scheduling crew when you have a large volume of events with overlapping dates.

Cons

There are communication and notification features within Lasso that could be upgraded to be more efficient. I am thankful that they have established a portal on their site to submit Product Ideas for these Cons.

Review Source

AN

Aaron N.  
Production Manager  
Entertainment  
Used the software for: Less than 6 months

### "Lasso - A Promising Future"

December 23, 2025

5.0

So far, so good! I have attended the Lasso trainings which were extremely helpful and engaging. Nestor and the team have also been helpful across the board. I'm excited for what the future brings in this software and the push it can give my company and myself in such a positive direction!

Pros

I love the versatility that Lasso offers. Fun fact but my girlfriends sister utilizes Lasso with her Non-Profit Organization work and it's completely unrelated to what I do. I'm still in the first steps of Lasso but I love that it's able to hub all of our inventory, create events and staff (which will be huge for us), and our teammates being able to access this info via the app from all over the country.

Cons

I'm not fully there yet. I haven't had enough experience with Lasso to determine what I'm not a fan of.

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

Unable to track double booked gear, hard to track real-time placements of where the gear is amongst the events, etc.

Review Source

AK

Alex K.  
Lighting and video programmer  
Entertainment  
Used the software for: 1-2 years

### "Generally positive review "

December 20, 2025

5.0

I’ve used it as crew both for specific employers/venues and for the platform’s own event staffing service. I’ve also used their showflo platform

Pros

It’s much more manageable to staff shows then individually messaging production crew This continues when you must message all crew with updates

Cons

The colander sync function does not work and cards in the root view only show shows within a few weeks

Review Source

CB

Courtney B.  
Production Coordinator  
Construction  
Used the software for: Less than 6 months

### "Platform Review"

December 19, 2025

5.0

Pros

Lasso makes scheduling easy and quick by streamlining the entire process, saving time, reducing effort, and improving overall efficiency.

Cons

Some features were not immediately intuitive, so it took a short learning period to fully understand and use the platform efficiently.

Switched from

[Flex](https://www.capterra.com/p/135722/Flex/)

It was a corporate decision made to benefit the company.

Review Source

SB

Sadie B.  
Office Coordinator  
Events Services  
Used the software for: 6-12 months

### "Lasso Greatness"

March 24, 2025

5.0

Great. It is easy to use and get around when signing up

Pros

Easy to access and sign up for events when signing up

Cons

Nothing. There are no issues with the app.

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

It was not easily programable. Staff had an u=issue with it at several different times

Review Source

MC

Matt C.  
Show services manager  
Entertainment  
Used the software for: 2+ years

### "Best software!"

March 20, 2025

5.0

Honestly, best experience I’ve had with any software company.

Pros

Everything! Including the staff. \[sensitive content hidden\] is my favourite! Always go above and beyond

Cons

My con would be that we don’t use the software for anything but staffing.

Review Source

TG

Taylor G.  
Finance and HR Manager  
Entertainment  
Used the software for: Less than 6 months

### "Ease of use, and integrations "

December 9, 2025

4.0

Pros

Integrated well with the systems we needed it to, the implementation team was also super helpful in getting our team up and running in Lasso. Is a great value for our team, and helps us manage everything we need super well.

Cons

There is definite learning curve with the platform, and the API is relatively closed off, but it's genuinely such a good platform.

Review Source

JH

Jonathan H.  
Managing Director  
Events Services  
Used the software for: Less than 6 months

### "It was such a great move"

May 23, 2024

5.0

So far, our experience with Lasso has been amazing. We have been super impressed with the communication from our implementation team. Lasso has exceeded our expectations. Their proactive approach to customer feedback and the integrated inventory and staffing management capabilities make it an invaluable tool for our business. We look forward to continuing our partnership and seeing how the software evolves to meet our future needs. A huge shout out to \[sensitive content hidden\], who have been exceptionally supportive and responsive throughout the entire process. Their expertise and dedication have made the transition to Lasso smooth and enjoyable.

Pros

We have been utilizing the Hire Software Program for several months now, and we are extremely pleased with the experience. One of the standout features of this software is the company's remarkable willingness to listen to user feedback and their ongoing commitment to refining their product. From the very beginning, it was evident that the team behind the Hire Software Program values their customers' input. Whenever we encountered an issue or had suggestions for improvement, the support team was not only responsive but also genuinely interested in our feedback. They consistently follow up to ensure that our concerns are addressed and keep us informed about any updates or changes being made as a result of our suggestions. What truly sets this software apart is its integrated approach to inventory and staffing management. Having both of these critical functions under one umbrella simplifies our operations significantly. The inventory management feature is robust and user-friendly, allowing us to track our assets seamlessly. Meanwhile, the staffing module provides comprehensive tools for scheduling, payroll, and employee management, all within a single platform. This integration has streamlined our processes, saving us time and reducing the risk of errors that can occur when using multiple disparate systems. The ongoing updates and enhancements to the Hire Software Program demonstrate their commitment to excellence and customer satisfaction. It's refreshing to work with a company that not only delivers a powerful product but also continuously strives to improve it based on real user experiences. Overall, the Hire Software Program has exceeded our expectations. Their proactive approach to customer feedback and the integrated inventory and staffing management capabilities make it an invaluable tool for our business. We look forward to continuing our partnership and seeing how the software evolves to meet our future needs.

Cons

\*\*Areas for Improvement in the Hire Software Program\*\* While we have had an overwhelmingly positive experience with the Hire Software Program, there are a couple of areas where we feel there is room for improvement. Firstly, the date format can be quite confusing for users outside of the United States. The default MM/DD/YYYY format is not intuitive for many of our international team members who are accustomed to DD/MM/YYYY or YYYY/MM/DD formats. This has led to occasional misunderstandings and errors when scheduling and logging dates. Providing an option to customize the date format based on user preference or location would greatly enhance the usability of the software for a global audience. Secondly, we have noticed that the software can be somewhat slow to process tasks online, particularly for our team members located in the Southern Hemisphere. This latency can be frustrating, especially during peak usage times when we need to quickly access and update information. Improving the software's performance and speed for users in various geographic regions would ensure a smoother and more efficient experience for all. Despite these issues, we remain confident in the Hire Software Program's potential and appreciate the company's dedication to continuous improvement. Addressing these specific concerns would further enhance the overall functionality and user satisfaction of an already valuable tool.

Alternatives considered

[easyjob 3.0](https://www.capterra.com/p/35069/easyjob-3-0/)

Switched from

[Current RMS](https://www.capterra.com/p/142401/Current-RMS/)

They dont seem to be interested in creating what we require, they have become stagnant.

Review Source

ZG

Zachary G.  
CEO  
Events Services  
Used the software for: 2+ years

### "This is the future"

June 28, 2024

4.0

Pretty good.. like I said before, I'm happy with where things are headed, but I think the software is about 6 months away from being FULLY viable. There are some modules that work well and some that don't, but there's no other software out there (that I know of) that seems to understand what all it takes to make events happen the way LASSO seems to, which is reflected in the modules they are planning to roll out.

Pros

I like the direction of where things are headed and customer service is second to none.

Cons

The rollout is ambitious and I like where things are headed, but because LASSO is trying to do so much, some of the modules are too glitchy to be used.

Reason for choosing LASSO

Same reason as stated above- looking for single source of truth.

Switched from

[Flex](https://www.capterra.com/p/135722/Flex/)[Slack](https://www.capterra.com/p/135003/Slack/)[Proposify](https://www.capterra.com/p/133332/Proposify/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Too many softwares and lacking the single source of truth was the primary reason. We also use spreadsheets, various travel softwares, etc.

Review Source

RC

Rey C.  
Project Manager  
Events Services  
Used the software for: 1-2 years

### "PM at WERD Productions - Austin, TX"

June 26, 2024

4.0

LASSO makes it easier to grab labor for an event thanks to it's tabs within a project that hit my events' needs on multiple fronts.

Pros

I like the ease of being able to blast multiple contractors with the position/job. It is also convenient to be able to sort the positions and their scope thanks to the description tabs.

Cons

Lasso should make it easier to be transparent with rate changes on positions when they happen. Other than that, it is mainly about interfaces within the messages tab that could use improvement - add in a formatting tab.

Alternatives considered

[Email List Verify](https://www.capterra.com/p/146462/Email-List-Verify/)

Reason for choosing LASSO

Before LASSO, we would individually email contractors the job positions. Now LASSO has helped us simplify this process.

Review Source

AD

Adam D.  
President and Founder  
Entertainment  
Used the software for: 1-2 years

### "Great Event Management System"

June 26, 2024

5.0

Our experience has been great. The team takes great care of us anytime we have questions or need help. We are excited to adopt some of the other new tools.

Pros

Lasso has made our scheduling and travel processes much faster and easier. We no longer have to keep up with spreadsheets for labor. We can book crew and then immediately book their travel without having to enter the same information over and over.

Cons

Onboarding took a little while but that was internal to us and not a fault of the product.

Review Source

GO

Greg O.  
Director, Project Management  
Events Services  
Used the software for: Less than 6 months

### "Lasso is passionate about meeting the need of our industry!"

June 26, 2024

5.0

Lasso has been great through the sales and implementation process. They are passionate about their product and have been great in getting it up and running.

Pros

Lasso is very future oriented and is constantly improving their product. They are open to suggestions and actively implement them.

Cons

Certain features seem very limited in use case, but as mentioned, they are open to input to improve.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Needed to be tuned to our industry as Monday is too general.

Review Source

KK

Kennady K.  
Partner  
Events Services  
Used the software for: 6-12 months

### "Lasso - a best-in-class scheduling software "

May 15, 2024

4.0

Pros

By large, their best service offering is their scheduling software. It is the perfect solution for live event organizations to crew their events. It is based on crew availability vs. staff unavailability, making it perfect for businesses that rely heavily on gig-based workers. They are constantly improving their platform and features based on the feedback of their customers. Their staff is very friendly and responsive. They are very easy to work with and personable. Offers a full suite for AVL companies that include inventory, project management, proposals, logistics, and partnerships to offer payroll. Lasso has also created a community of like-minded AVL companies to generate new ideas and work together.

Cons

There is no free trial, and start-up costs can be a little pricy. Recently, they changed their model to be an all-in-one solution, so it can be expensive for ala cart options. There is a lack of integrations which makes many things a bit of a manual process. There is a slight training curve for you and the crew, but the onboarding team is very great and always willing to help.

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[NextCrew](https://www.capterra.com/p/201135/NextCrew-Workforce-Management/)

Reason for choosing LASSO

A combination of affordability and features. The 2 biggest being the "Availability probe" along with the Insperity partnership. We also saw continuous improvement and knew the platform would continue growing and improving.

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

It had very limited features and was hard to use. It wasn't really built for the live events industry and operated more like a regular staffing tool that didn't fit the needs of our industry.

Review Source

TK

Travis K.  
Operations Manager  
Entertainment  
Used the software for: 1-2 years

### "Lasso for the win! "

June 28, 2024

4.0

Can’t complain! Everything works for my company as expected.

Pros

The ease of communicating with crew helps us keep everyone in the loop

Cons

UI is a bit clunky to use, there should be a better way to sort contractors within a given position.

Review Source

NC

Nancy C.  
Executive assistant  
Events Services  
Used the software for: Less than 6 months

### "DEP Lasso Review"

June 28, 2024

5.0

Overall experience has been great. We have been working diligently trying to learn the program and utilize the many capabilities it offers

Pros

We like its capabilities and the App functionality. The program allows us to enter our travel details into our programs which is a huge help and time saver.

Cons

The onboarding process has been a challenge.

Switched from

[Event Staff App](https://www.capterra.com/p/132149/Event-Staff-App/)

Lasso provides more options for us to manage our events and staff efficiently

Review Source

MP

Mary P.  
Production Coordinator  
Music  
Used the software for: 6-12 months

### "Great Crew Scheduling App"

April 24, 2024

5.0

I've really enjoyed my experience with Lasso, it's a product that has drastically improved all aspects of our workflow and has given me so much more confidence that all crew have all the information they need in one place

Pros

Lasso has been so valuable in keeping track of all aspects of scheduling crew and maintaining an accurate and helpful database. The interface is very multi faceted with all the information you need on virtually every page you navigate to. You can see the event details, the crew on it, the booked crew's schedule for the week, notes about them and more all from one page. Before Lasso we were manually keeping track of when crew members were available, who we had already asked, their pay rates and more. Now all that information is stored in the same place super easily accessible for both us and the crew members. It's also cut down on time we've had to take to answer individual crew members questions as they can usually find all the answers they need in the app without having to call/text us.

Cons

There's a bit of a learning curve for both administrators and crew members. Because there's so much versatility in the app it can be a little bit confusing for crew who don't necessarily have time or want to sit down and learn a new app.

Reason for choosing LASSO

I can't remember the names but most scheduling software didn't have as clean of an interface, was too clunky and was missing one or two vital features that I was looking for. Lasso is the only product that had everything I needed and more helpful features that I had never even thought of!

Review Source

JS

Jared S.  
Resource Department Supervisor  
Broadcast Media  
Used the software for: 2+ years

### "Lasso is what you make of it"

May 9, 2024

4.0

Some days are good and some are bad, but the software will always lead room for improvement. There is not one true answer since all companies use this system in different ways.

Pros

The ability to speak with \[sensitive content hidden\] as well as \[sensitive content hidden\] from Customer Service if/when needed is a big plus in order to have questions answered and allow the team to get the understanding of what goes on in our world on a daily basis.

Cons

Scripting is still an issue to fall in line with company policies. Dark Days and Travel Days don't block off availability on individual calendars and it's only known at the time of acceptance there is a scheduling conflict due to travel/dark day. If this scripting was there, it would avoid confusion all around.

Review Source

JT

Josh T.  
Regional Director  
Events Services  
Used the software for: 6-12 months

### "My Review of Lasso"

June 28, 2024

4.0

Pros

Customer service and feedback from the Lasso team.

Cons

The project management spoke has not been fully developed.

Review Source

TW

Tim W.  
Operations Manager  
Music  
Used the software for: 1-2 years

### "Great all in one package"

April 24, 2024

5.0

Pros

Simplicity of communicating with the crew that are staffed on events. Eliminates emails and phone calls.

Cons

Nothing that I can think of at this time.

Review Source

Mark C.  
Account Executive  
Events Services  
Used the software for: 6-12 months

### "Lasso is a great tool for our labor pool"

April 24, 2024

5.0

Very happy with Lasso as a tool for coordinating our labor needs as well as managing and grading the current users. Very helpful tool for us.

Pros

I am a big fan of having our labor pool in an easy to see and sort view while also being able to see their availability across multiple locations.

Cons

Onboarding seems to take a. lot of time and be tedious. Wondering if we can work to make that process smoother/faster.

Review Source

KO

Kim O.  
Co-founder  
Events Services  
Used the software for: 2+ years

### "Start to Finish"

September 15, 2023

5.0

Our overall experience with LASSO has been nothing but stellar. Our LASSO team, customer support with \[sensitive content hidden\] at the helm has been a positive experience since we started using LASSO. The team really listens to what we have to say, they might not be able to fix everything or implement what we are looking for, but always has the time to listen to us. That is so important to us as we implemented LASSO as our focus in our business.

Pros

We are able to staff events quicker, send out communication easier and manage our onboarding process faster.

Cons

We wish we had implementation of importing our excel spreadsheet into LASSO, so we do not have to input all data twice. This would significantly speed up our process and utilize our time more effective.

Review Source

CC

Colby C.  
President  
Events Services  
Used the software for: 2+ years

### "Colby's Review"

September 25, 2023

5.0

Pros

Lasso solves a problem that few others are event discussing. Its a software suite built for business owners and management teams to save time and streamline process. And it does this by actually making it easier, instead of creating more steps.

Cons

Sometimes the updates can come frequently and catch us off guard. It takes a little time to get used to an updated interface.

Review Source

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