--- title: "Bluehost Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bluehost the right Virtual Private Server solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/229168/Bluehost/reviews/" page_type: "reviews" language: "en" --- Bluehost 3.6 (121) [View alternatives](https://www.capterra.com/p/229168/Bluehost/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Bluehost Ease of use 3.7 Customer Service 3.3 ## Pros and Cons in Reviews JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to.“ January 2, 2025 JC Jared C PresidentAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers.“ October 17, 2025 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to see the logs for different aspects the site is great, like the error or access logs.“ January 2, 2025 Rachael Y ManagerReal Estate, Self-employedUsed the software for: Less than 6 months. “When users don’t accept the invite in time it glitches and won’t resend to the same email.“ December 30, 2025 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “It is very affordable and you get good basic features for keeping track of the sites.“ January 2, 2025 LG Lyndsey G Curriculum designerEducation Management, Self-employedUsed the software for: More than 2 years. “I am not a fan of the upselling of add-ons that are often necessary for your website as well as the speed that can sometimes be a bit slow.“ April 14, 2025 MP Maryan P OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries.“ April 18, 2025 Eric H CEOMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “This opens the door for a complete lack of ownership, liability or follow-up.“ December 23, 2025 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachael Y. Manager Real Estate Used the software for: Less than 6 months ### "Satisfied Bluehost Customer" December 30, 2025 5.0 Overall I have built one website with Bluehost it was easy to use and easy to integrate. I have two users linked with my account for a successful implementation Pros I like how easy it is to connect with Wordpress and to add users with different permissions to the account Cons When users don’t accept the invite in time it glitches and won’t resend to the same email. Support did help with this Review Source LG Lyndsey G. Curriculum designer Education Management Used the software for: 2+ years ### "Bluehost is a Go To for Wordpress Users" April 14, 2025 5.0 My overall experience has been very good. Customer service has been great as it’s available 24/7 for any assistance the user may need. Pros Bluehost has been a great host for my Wordpress website. It makes building a website easy and affordable. Cons I am not a fan of the upselling of add-ons that are often necessary for your website as well as the speed that can sometimes be a bit slow. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Bluehost works much better with Wordpress and is more compatible. Review Source Eric H. CEO Media Production Used the software for: 2+ years ### "Bluehost Hosting PROBLEMS" December 23, 2025 1.0 In a word: horrible. Level one support cannot directly talk to tech support for "escalated cases." This opens the door for a complete lack of ownership, liability or follow-up. In this case I have repeated the same request every day for 8 days. To say that note taking is subjective and reactions are basically gaslighting would be putting it lightly. Pros Initially the price but I have been repeatedly upgraded and my costs have more than doubled YoY. Initially the ease of WP management but cPanel access and tools are constantly changed as they juggle hosting plans. Cons Hosting plans change and my fees increase without added features. When I ask to get the new hosting plan rate, I am forced to pay additional migration fees. Alternatives considered [WP Engine](https://www.capterra.com/p/234177/WP-Engine/) Reason for choosing Bluehost Price and the fact that over 10 client websites were there already Review Source Prabhakar U. CMO Marketing and Advertising Used the software for: 6-12 months ### "Budget friendly hosting for beginners" February 17, 2022 4.0 I am using Bluehost for the last 11 months. Its user dashboard is very user-friendly and ways to use. Every feature is easy to access and use. Overall it's user-friendly and budget hosting. Pros Bluehost provides high-performance hosting and multiple features at a very affordable price that ant beginner can afford. Cons There is nothing that I didn't like about Bluehost. Alternatives considered [Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Bluehost The performance of Bluehost is better than Hostinger. Review Source Stephen B. employee Computer Networking Used the software for: 2+ years ### "Bluehost provides good reliable webhosting for a low price. " February 8, 2022 4.0 As I mentioned in my review, Bluehost just works. I have been building and maintaining websites since 1995 so I understand web hosting. Bluehost has an easy-to-use control panel where I can set up databases and file folders. The SSL feature is also easy to configure. Overall, it is a trouble-free experience. Pros I am a technology consultant and several of my clients use Bluehost for hosting WordPress and Joomla websites, and I have never had a problem with it. I have been using Bluehost since 2012 and I have never had to contact tech support. Bluehost just works and the price of shared hosting is very affordable. Cons In the many years that I have used Bluehost, I have had very few issues. Thinking back, I recall having issues with page speed, but this was very limited and it happened several years ago. I have not had any problems recently and I will continue to use and recommend Bluehost. Alternatives considered [SiteGround](https://www.capterra.com/p/228543/SiteGround/)[Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) Reason for choosing Bluehost Bluehost is very affordable and I have been using it for years. I decided to stick with a host that I know. Review Source MP Maryan P. Owner Publishing Used the software for: Less than 6 months ### "You get what you pay for." April 18, 2025 2.0 We were long-time customers and came back this month to set up a business email. As we found with other companies that have offshore support, it's impossible to figure out their DNS instructions and get the product up and working. We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries. Businesses like mine do not have time to wait around while a company like Bluehost responds to a trouble ticket. Pros There are a variety of options like web hosting, domain hosting and business email. The product is more affordable than some others. Cons After years of outstanding support based in the U.S., they moved to an outsourced overseas model, and it's a mess--no solutions, agents speak rudimentary English, poorly trained. Plus, the product setup up is not intuitive, takes forever, and you can't get help. Not for me. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Bluehost The price was the lowest, but we discovered that isn't all that matters. Switched from [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Had the same problems at Zoho as we had with Bluehost Review Source Torikul I. Web Developer & WordPress Expert Internet Used the software for: 2+ years ### "Bluehost is one of the best web hosting service provider" September 18, 2021 5.0 My overall experience is good, I didn't get any huge type of hosting related problems yet. This hosting provider was able to help me perfectly and grow up my business. Bluehost presents itself so professionally, If someone asks me that hey what is the best host provider? I can tell them about Bluehost. Pros Bluehost is one of the best hosting providers, there are so many reasons I got working with Bluehost that make this company amazing to me. I like their server response time, integration with other software is easy, management and control are good, pricing is not too much, and many more. Bluehost does not provide a lot of things with their hosting packages, but whatever you'll get, you'll get 100% quality things. Cons I don't think Bluehost provide good customer service. They actually don't care about the problems that a customer will get. Delay in reply, but once they will reply to you, you'll get some useless things in a long message. Bluehost should improve their technical support part. Switched from [MyWebsite](https://www.capterra.com/p/170967/1-1-MyWebsite/) I switched to Ionos for my working purpose, to fulfil my client's requirements. Review Source JC Jared C. President Accounting Used the software for: 2+ years ### "Held domain hostage" October 17, 2025 1.0 Pros I honestly cannot think of anything. I was a hostmonster user before bluehost acquired them, once they acquired them, my host went downhill. Cons Held domain hostage for 60 days. Beware of trusting bluehost with your domains. They will quietly charge you more for the domain each year it renews. Once you realize this and try to transfer it to a fair at-cost service like Cloudflare, you will begin your journey down a maze of roadblocks aimed to prevent you from doing so. For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers. The ICANN policy clearly states that registrars can offer an opt-out policy for users, but Bluehost chooses not to. Worst experience with a company in the last 10 years. Do yourself a favor and find an honest, no fluff company like Cloudflare to host your website on. Review Source DH Duncan H. adszs Education Management Used the software for: Less than 6 months ### "Complete dog water" March 18, 2025 1.0 Cannot recieve emails from outlook Cannot connect to a client using IMAP Given wrong instructions repeatedly to fix the problems and none of them ever worked Customer service does not read, ask questions or provide clear instructions or solutions that work. complete waste of time. Cons NOTHING. THEIR SERVICE DOESNT WORK AND CUSTOMER SERVICE SUCKS! Review Source TD Thomas D. owner Recreational Facilities and Services Used the software for: 2+ years ### "Blue Host raises prices by 60% without notice!" January 11, 2025 1.0 After Blue Host raised our price by 60% without advanced notice, I recommend that customers steer clear from Blue Host. I am planning to file a claim with the North Carolina Attorney General's office unless I can get resolution from Blue Host. Pros We were a happy customer of Fatcow (now known as Blue Host) for many years. The service was affordable for small businesses that did not have a lot of traffic or require advanced services. The WordPress integration was nice too. Cons They recently charged my business 60% more than they did 3 years ago. I requested the Customer Service Representative to show me evidence that they informed me ahead of time they were going to dramatically increase our price and they could not provide any evidence. I also called and emailed Blue Host corporate and received no help. Review Source KB Kelly B. Web Developer Law Practice Used the software for: 6-12 months ### "Great hosting platform for HTML/static webpages and Wordpress webpages" July 27, 2021 3.0 Positive, customer service is helpful and always available. Fairly price hosting platform with secure and up-to-date features for any level of experienced website creators. Pros WordPress is integrated into the hosting portal, which makes it easy for the developer to access advanced settings or other users to interact with non-advance, user-friendly settings to edit the website. SSL certificate is included with yearly service at no additionally cost. Cons Blue Host does not currently have the option to deploy dynamic web apps. Alternatives considered [HostGator](https://www.capterra.com/p/229585/HostGator/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Bluehost SSL certificate is always included in annual cost, even after promotional period is over. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) The yearly cost dramatically increases after promotional period is over, and SSL certificates are not included in annual cost. Review Source JG Josh G. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Great service, but unreliable email" November 10, 2024 4.0 I liked everything except the email issues, but that was a big enough problem I had to abandon the product. Pros Easy to use, lots of options, access to the ftp and PHP editor super intuitive and useful. Cons The email would go down regularly. Unreliable email is a huge problem for a business, and they would typically have no solution for me except to wait it out. Review Source Vishal J. Technical Product Manager Information Technology and Services Used the software for: 2+ years ### "BlueHost - Quality hosting services" August 16, 2021 5.0 I have been used the Shared hosting services provided by Bluehost for hosting multiple small and medium scale websites on a single plan. Have observed good performance for all of the websites. Pros Bluehost offers a wide range of hosting plans for various levels of website development needs. The hosting services provided by Bluehost offer excellent performance in terms of server up-time. The best thing about Bluehost is the website loading time, which is very quick. Another feature which is of great help is that all annual plans at Bluehost come with Free SSL certificate. Finally when it comes to support, the customer support team at Bluehost provides good and timely support for any kind of technical issues. Cons Nothing specific in terms of dislike. Only word of caution is regarding the discounts offered on your first purchase. Bluehost offers heavy discounts on your first purchase (Generally for their 12-month, 24-month or 36-month plans). The discount offered may not be available when you renew the products. So carefully check the renewal prices before going ahead. Alternatives considered [HostGator](https://www.capterra.com/p/229585/HostGator/) Review Source Daniel K. Founder Internet Used the software for: 1-2 years ### "A very affordable web hosting" February 22, 2022 4.0 It was a very good option for VPS. I later move on to cloud hosting. Pros Easy to deploy, good customer english-spoken support, whm and cpanel support. Cons Too many custom interfaces, not enough versatility on their offer. Switched from [Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) Better performance Review Source Marcus W. Owner Marketing and Advertising Used the software for: 2+ years ### "We moved on to Hostinger" June 24, 2021 4.0 We were a customer for 15+ years but customer support didn't care. Business must be going well when you don't care about your long-term customers. The support team would repeatedly push our questions to someone else, wouldn't respond for several business days, and suggested that they weren't responsible if our sites were offline. Pros The intro promo price is what attracts most users to Bluehost. It's hard to beat a couple bucks for getting multiple websites online. Cons For the price, the service is actually pretty good... when it stays online. We got tired of repeated downtime (1-2x per month) and several times our sites were offline for a couple days. Customer support was not at all supportive, even trying to say that it was on us to make sure our websites had backups and that they weren't responsible if our websites were gone for good. Luckily we have redundant backups in place so it only took a little work to transfer to Hostinger (where we have only gone offline for a few minutes in the past couple years) Review Source VR Verified Reviewer Project Manager Computer Software Used the software for: 6-12 months ### "One of the best hosting provider " December 17, 2023 4.0 Pros I can easily create subdomain with Bluehost also I love their server response time, integration with other software is also easy. Cons poor costumer service, so Bluehost team should improve their costumer care. However, the overall experience is good. Review Source RR Rebecca R. Massage therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Solid web hosting company " November 4, 2022 5.0 Pros I have used Bluehost for the past 4-5 years as the hosting service for my business website. The best thing is it’s integration with Wordpress. I was able to build my website easily and if I’ve ever encountered issues, the customer service has always been prompt and effective. I currently host a few different websites with Bluehost with no complaints! Cons It took a little bit of a learning curve to initially set up and figure out the interface, especially because I already had a domain that I purchased elsewhere. I think it would have been simpler if I had purchased the domain initially from Bluehost and didn’t have to transfer it over. Review Source OO Oralee O. Executive Director Museums and Institutions Used the software for: 2+ years ### "Great host" October 27, 2023 5.0 I really like bluehost for their customer service and reasonable pricing for a really good product Pros Bluehost is reasonably priced and fairly simple to use. There are many options and customer service is great Cons Extra features can get expensive, users still need fundamentals on how to use the software Review Source Hayley W. Owner and Lead Clinician Mental Health Care Used the software for: 2+ years ### "Bluehost is the Best Option for Me" February 26, 2023 5.0 Pros The affordability and streamlined way it works with Wordpress made Bluehost the best choice for me Cons There were a couple times that I hit a snag with the hosting platform and it required a little work on my end to get the customer service I needed. However, I will say over the years, the support has gotten better for sure. Review Source Joël T. Senior Web Dev Computer Software Used the software for: 6-12 months ### "Super fast Web hosting solutions for WordPress websites" July 24, 2023 4.0 A great option for hosting WordPress websites. Pros Bluehost is great for hosting personal, business, and organization websites.-It provides adequate resources to power up a good website.-It has data centers distributed across almost all continents-The WordPress setup process is simple Cons \-Yearly commitment -Monthly subscription cost is high- VPS is costly-Client support is proactive, however, response time is sometimes delayed- No fixed pricing structure- No reliable data centers for African continents Review Source VR Verified Reviewer Copywriter E-Learning Used the software for: 2+ years ### "Perfect for small to medium size businesses " March 14, 2023 5.0 Pros Interface is easy to use for building your Wordpress website The software is also very affordable Cons Customer service is terrible and can be improved Review Source CW Christopher W. Creative Director Media Production Used the software for: 6-12 months ### "We started with Bluehost but changed due to bad customer service" December 11, 2023 3.0 Bluehost was great at the start. It's exciting when you get your company websites up and running but of course there's always going to be glitches. So when we used their customer service we soon found out how unhelpful they were with one of our websites being down for days. We ended up changing companies for hosting. Pros Bluehost is very affordable and the platform is easy to use. Cons Their customer service was terrible we so had to look elsewhere. Review Source BM Brandon M. Owner Construction Used the software for: 1-2 years ### "If I could give negative below 1 rating I would" November 3, 2023 1.0 Worst website hosting I’ve ever used and it’s not cheap. Pros Customer service is so good they make you want to shove a knife into your brain Cons Customer service is garbage. They don’t care about customers they only take your money and out you on hold. Review Source VR Verified Reviewer SEO Editor Marketing and Advertising Used the software for: 1-2 years ### "Bluehost is great for beginners + experts alike" November 11, 2021 5.0 Pros The discounted 1st year really allowed me to get a better feel for the product + learn to use it. Cons Setting up domain/connecting all the moving parts at the beginning could be better. Review Source BL Bambi L. Credit Union Manager Banking Used the software for: 2+ years ### "Affordable, User-friendly webhosting!" March 25, 2024 5.0 Pros What I like the most about Bluehost is its ease of use. It is very user-friendly and making changes are a breeze. Cons While Bluehost isn't as expensive as others, having more affordable plan options would be nice. Review Source Similar Products Featured