# Bluehost Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Bluehost the right Website Builder solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229168/Bluehost/reviews --- Bluehost 3.6 (121) [View alternatives](https://www.capterra.com/p/229168/Bluehost/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Bluehost Ease of use 3.7 Customer Service 3.3 ## Pros and Cons in Reviews JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to.“ January 2, 2025 Rachael Y ManagerReal Estate, Self-employedUsed the software for: Less than 6 months. “When users don’t accept the invite in time it glitches and won’t resend to the same email.“ December 30, 2025 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to see the logs for different aspects the site is great, like the error or access logs.“ January 2, 2025 AS Anastasiia S Director of operationsConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I was expected to regularly log in and manually clean out old backups myself. When I finally decided to cancel my subscription, with seven months of hosting left, they refused to issue a refund, stating that the subscription had already started and therefore no refund would be provided.“ August 16, 2024 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “It is very affordable and you get good basic features for keeping track of the sites.“ January 2, 2025 JC Jared C PresidentAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers.“ October 17, 2025 Rachael Y ManagerReal Estate, Self-employedUsed the software for: Less than 6 months. “Overall I have built one website with Bluehost it was easy to use and easy to integrate.“ December 30, 2025 Eric H CEOMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “This opens the door for a complete lack of ownership, liability or follow-up.“ December 23, 2025 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachael Y. Manager Real Estate Used the software for: Less than 6 months ### "Satisfied Bluehost Customer" December 30, 2025 5.0 Overall I have built one website with Bluehost it was easy to use and easy to integrate. I have two users linked with my account for a successful implementation Pros I like how easy it is to connect with Wordpress and to add users with different permissions to the account Cons When users don’t accept the invite in time it glitches and won’t resend to the same email. Support did help with this Review Source LG Lyndsey G. Curriculum designer Education Management Used the software for: 2+ years ### "Bluehost is a Go To for Wordpress Users" April 14, 2025 5.0 My overall experience has been very good. Customer service has been great as it’s available 24/7 for any assistance the user may need. Pros Bluehost has been a great host for my Wordpress website. It makes building a website easy and affordable. Cons I am not a fan of the upselling of add-ons that are often necessary for your website as well as the speed that can sometimes be a bit slow. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Bluehost works much better with Wordpress and is more compatible. Review Source Eric H. CEO Media Production Used the software for: 2+ years ### "Bluehost Hosting PROBLEMS" December 23, 2025 1.0 In a word: horrible. Level one support cannot directly talk to tech support for "escalated cases." This opens the door for a complete lack of ownership, liability or follow-up. In this case I have repeated the same request every day for 8 days. To say that note taking is subjective and reactions are basically gaslighting would be putting it lightly. Pros Initially the price but I have been repeatedly upgraded and my costs have more than doubled YoY. Initially the ease of WP management but cPanel access and tools are constantly changed as they juggle hosting plans. Cons Hosting plans change and my fees increase without added features. When I ask to get the new hosting plan rate, I am forced to pay additional migration fees. Alternatives considered [WP Engine](https://www.capterra.com/p/234177/WP-Engine/) Reason for choosing Bluehost Price and the fact that over 10 client websites were there already Review Source JB Jerrica B. IT Manager Retail Used the software for: 2+ years ### "Tailored for Small Businesses" January 2, 2025 4.0 It is great for someone running a just few sites. It is very affordable and you get good basic features for keeping track of the sites. Pros Seamless hosting and transfer setup for a website. The ability to track multiple domains/sites at a time is handy. Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to. The ability to see the logs for different aspects the site is great, like the error or access logs. Cons The overall look and feel for the website is basic. It could use some new features like a realtime look at the statues of the sites. It can also run slow for the sties. Switched from [GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Looking for a product that worked better with WordPress. Review Source TO TERI O. CMO Entertainment Used the software for: 1-2 years ### "Bluehost has greate templates" November 17, 2024 5.0 Pros Good price and a large selection of templates. The options for a quick turnaround were great. Cons It took a little time to figure some of the interface and dev modes. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Bluehost It seemd like it had the features we wanted and the price was good. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wanted more ready made template variety and functionality. Review Source MP Maryan P. Owner Publishing Used the software for: Less than 6 months ### "You get what you pay for." April 18, 2025 2.0 We were long-time customers and came back this month to set up a business email. As we found with other companies that have offshore support, it's impossible to figure out their DNS instructions and get the product up and working. We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries. Businesses like mine do not have time to wait around while a company like Bluehost responds to a trouble ticket. Pros There are a variety of options like web hosting, domain hosting and business email. The product is more affordable than some others. Cons After years of outstanding support based in the U.S., they moved to an outsourced overseas model, and it's a mess--no solutions, agents speak rudimentary English, poorly trained. Plus, the product setup up is not intuitive, takes forever, and you can't get help. Not for me. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Bluehost The price was the lowest, but we discovered that isn't all that matters. Switched from [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Had the same problems at Zoho as we had with Bluehost Review Source AS Anastasiia S. Director of operations Construction Used the software for: 2+ years ### "You shouldn't ever try this host " August 16, 2024 1.0 I was assigned three different account numbers for various services and domains. Customer support couldn’t tell me which account number was associated with which service, and this information wasn’t displayed in the domain interface either. The interface is incredibly inconvenient. For some reason, I was shown two websites even though I only had one domain. No one could explain why this was happening, not even my developer and sysadmin, who were both surprised by how clunky everything was. When they launched their WordPress plugin, which installed itself without any warnings in the WordPress interface, it completely deleted my site. Support claimed it wasn’t their plugin, even though the auto-deletion continued daily until I figured out to remove the plugin from the site. They didn’t help me understand why this was happening and blamed it on a theme update. I have 20 other sites using the same theme, and none of them experienced this issue. Of course, they brushed me off since they didn’t want to compensate for the days when the site was down and traffic was lost. Their backup storage filled up, and I didn’t receive a single email notifying me that I needed to address this. As a result, backups simply didn’t happen. They told me this wasn’t their problem and that there was nothing they could do to help. I was expected to regularly log in and manually clean out old backups myself. When I finally decided to cancel my subscription, with seven months of hosting left, they refused to issue a refund, stating that the subscription had already started and therefore no refund would be provided. Pros It was easy to find and set up an account on Bluehost. However, that's where the advantages seem to end. Cons The customer support is terrible—I’ve never had any of my issues resolved, not even the simplest ones. It seems like their support team consists of people with poor English skills, likely based in the Philippines or India. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was need more functionality to built my website Review Source JC Jared C. President Accounting Used the software for: 2+ years ### "Held domain hostage" October 17, 2025 1.0 Pros I honestly cannot think of anything. I was a hostmonster user before bluehost acquired them, once they acquired them, my host went downhill. Cons Held domain hostage for 60 days. Beware of trusting bluehost with your domains. They will quietly charge you more for the domain each year it renews. Once you realize this and try to transfer it to a fair at-cost service like Cloudflare, you will begin your journey down a maze of roadblocks aimed to prevent you from doing so. For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers. The ICANN policy clearly states that registrars can offer an opt-out policy for users, but Bluehost chooses not to. Worst experience with a company in the last 10 years. Do yourself a favor and find an honest, no fluff company like Cloudflare to host your website on. Review Source TD Thomas D. owner Recreational Facilities and Services Used the software for: 2+ years ### "Blue Host raises prices by 60% without notice!" January 11, 2025 1.0 After Blue Host raised our price by 60% without advanced notice, I recommend that customers steer clear from Blue Host. I am planning to file a claim with the North Carolina Attorney General's office unless I can get resolution from Blue Host. Pros We were a happy customer of Fatcow (now known as Blue Host) for many years. The service was affordable for small businesses that did not have a lot of traffic or require advanced services. The WordPress integration was nice too. Cons They recently charged my business 60% more than they did 3 years ago. I requested the Customer Service Representative to show me evidence that they informed me ahead of time they were going to dramatically increase our price and they could not provide any evidence. I also called and emailed Blue Host corporate and received no help. Review Source DH Duncan H. adszs Education Management Used the software for: Less than 6 months ### "Complete dog water" March 18, 2025 1.0 Cannot recieve emails from outlook Cannot connect to a client using IMAP Given wrong instructions repeatedly to fix the problems and none of them ever worked Customer service does not read, ask questions or provide clear instructions or solutions that work. complete waste of time. Cons NOTHING. THEIR SERVICE DOESNT WORK AND CUSTOMER SERVICE SUCKS! Review Source FD Fernando D. Tech Advisor Investment Management Used the software for: 2+ years ### "Good for simple things and having just one website per account." November 19, 2023 2.0 Though we haven't had a great experience with Bluehost, I understand how it could be an okay option for an user with little experience on WebDev and DevOps. Pros If all you need is one website to manage, it is affordable and an okay service. Cons Their customer service is beyond bad, managing several websites from one account can be problematic and simple things like DNS records sometimes takes your through very convoluted menus and submenus. Alternatives considered [HostGator](https://www.capterra.com/p/229585/HostGator/)[Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Bluehost Initially the development of this simple website was outsourced and that developer liked Bluehost. Review Source CM Cora M. Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Bluehost is needed but leaves questions " September 16, 2022 3.0 Its been necessary to have the customer service support, to figure out all the confusion that comes with having a website, but over all I feel like I'm paying far more money than I actually need to be. Pros I know it gives me what I need to have a safe and professional website as well as professional domain, which helps me appear high quality to potential clients. It's also really great that there is customer service chat option at any time. Cons It all feels confusing, not very user friendly and theres been a number of times I've spoken to customer service trying to get something figured out between bluehost and another provider I'm integrating with. I wish there was a more clear explanation of how to use it and why we need it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) To have more professional looking sites and domains and to be able to integrate with other programs I use Review Source NC Nathan C. Founder Marketing and Advertising Used the software for: 6-12 months ### "Good for beginners and small websites" August 6, 2023 4.0 I recommend bluehost for beginners and small companies as they have a really good first year offer and they have all the features needed for people that don’t have a lot of experience with hosting Pros The speed of the host is good and the first year offer is really good for small websites and beginners Cons I had a big problem with integration between Ezoic and Bluehost and no one on bluehost could solve then I moved my website to site ground and worked fine Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Godaddy was getting to expensive charging the host per website while bluehost let me host more websites in one hosting plan Review Source TO Tim O. Manager Automotive Used the software for: 6-12 months ### "Bluehost Service - Good luck!" March 31, 2024 1.0 Dreadful customer service. Avoid Bluehost and their associate iPage. They just don't care. Look at the comments on their Facebook posts and you will see what I mean. Pros Bluehost offers a similar service to many other providers. Cons Their service is terrible! They offer an email address for affiliates, but not for customers. This should ring alarm bells. It also means that those who say good things about Bluehost are most likely being paid to do so. Switched from [SiteGround](https://www.capterra.com/p/228543/SiteGround/) Looking for better service - but didn't find any. Review Source TL Tony L. C.O.M. Marketing and Advertising Used the software for: 2+ years ### "Stay Away Worthless nowadays" August 21, 2024 1.0 will never use their service ever again Pros none this company used too be the best in hosting services Cons they dont allow unlimited sites any longer Review Source WT Wasif T. Partner Marketing and Advertising Used the software for: Less than 6 months ### "Can’t choose server location. Not the most affordable." November 19, 2024 3.0 Pros Very easily found. Highest brand recognition. Good support. Cons Expensive for the quality. No option to choose server location. Review Source MV Matt V. Owner Marketing and Advertising Used the software for: 1-2 years ### "Disappointing overall experience" January 18, 2022 3.0 Overall disappointing experience. They bill themselves as a bright shiny hosting provided that's easy to use, when in reality they're clunky, unprofessional, and unhelpful. Pros Bluehost has always been on the cheaper side, though this is balanced with requiring a bulk purchase of months upfront (before you even know if the service has worked out for you....). Cons Bluehost has been consistently unprofessional in my support conversations with them. First, my website is taken down when I'm not sent payment reminders to my email on file (though they claimed to), then they take my website down and, as a result, my business email inbox is permanently damaged to the point where half of every email sent to me never lands in my inbox. I lose clients because of it. Next, Bluehost takes no responsibility and says that, "everything looks good on their end" and that there's nothing they can do about it. My registrar (GoDaddy) confirms that the issue is on Bluehost's end and something which they did. Lastly, as the cherry on top, any time I've had to speak with Bluehost about a payment-related topic, their "customer service" reps become salespeople more than anything. I get sold to at multiple points in the support call and feel more like they care about upselling me than they do actually helping me with my support issue. Thanks, Bluehost, for permanently screwing up my business's inbox and refusing to help fix the problem. Then, upselling me instead of helping your customer. I've never written a review like this, but after that kind of treatment, I've been compelled to for all the wrong reasons. Review Source SK Saria K. Blogger Financial Services Used the software for: 1-2 years ### "Easy for newbies , excellent customer support" February 11, 2023 5.0 I like Bluehost, and I would definitely recommend it, especially to beginners. Pros When I started my website, I was completely new and had no outside help. Naturally, the technical aspects intimidated me. However, after several reviews and comparisons, I decided to go with Bluehost, and I was not disappointed. Overall for all the features it provides, the plans are pretty affordable.It is very user-friendly, and installing WordPress was a breeze and super easy.Though I haven't contacted their customer support frequently (because I don't have issues with Bluehos), from my few interactions, the help was exceptional as all my queries were addressed in one interaction. Cons To be quite honest, after almost two years of using Bluehost, there isn't anything I dislike. I would have to make up something, and that would be dishonest. Sometimes, I have read negative reviews on different forums, but I often find myself saying that is not my experience. Alternatives considered [SiteGround](https://www.capterra.com/p/228543/SiteGround/) Review Source Lunga K. CEO Capital Markets Used the software for: 2+ years ### "Works very well with WordPress" March 14, 2022 5.0 I will definitely recommend them. Pros Bluehost work very well with WordPress, the speed of my site is absolutely amazing and they keep updating their servers every now and then. Cons Sometimes I face some problems with their support team. Some are really good but some can not fix problems we face as website owners. Review Source VR Verified Reviewer Founder & CEO E-Learning Used the software for: 2+ years ### "Reliable Website Hosting service" April 1, 2022 4.0 Pros I like that their shared hosting plan for the website are reliable enough if you are starting out with your very first website and can later upgrade if your hosting needs increase. The basic email they provide via Cpanel is reliable enough to receive and send an email, for me to conduct my daily business communications. They have good enough built-in integration to work with WordPress easily. Whenever I reach out to their support chat for help, I have got a live response and got all my queries resolved. Cons They promote Sitelock along with the hosting purchase, which I got for the first year but did not find good enough service to continue for the second year. I hope they stop promoting Sitelock as an addon in their purchase option as it isn’t that good. Their pricing has increased over the last few years. Reason for choosing Bluehost Fulfilling hosting needs for my WordPress website. Review Source sJ shukurah J. Freelancer Computer Software Used the software for: 2+ years ### "Bluehost review" July 4, 2021 4.0 In general: We were a client for 3+ years however client service couldn't have cared less. Business should get going admirably when you couldn't care less about your drawn out clients. The help group would more than once push our inquiries to another person, wouldn't react for a few work days, and proposed that they weren't dependable if our locales were disconnected. Pros It is easy to use, even a novice can develop a website using bluehost, it has beautiful premade template that can be used.another fantastic thing about bluehost is, it is inexpensive and it came with a bonus. After purchasing hosting from bluehost, you get a free domain name for one year. Cons For the value, the assistance is in reality very great... at the point when it stays on the web. We became weary of rehashed vacation (1-2x each month) and a few times our destinations were disconnected two or three days. Client service was not in the least strong, in any event, attempting to say that it was on us to ensure our sites had reinforcements and that they weren't capable if our sites were away for acceptable. Review Source LH Lucie H. Sports Psychology Consultant Sports Used the software for: Less than 6 months ### "Bluehost for Beginners " December 16, 2021 5.0 Web presence is crucial, and Bluehost simply makes it more painless to create that presence. Pros Bluehost makes it easy to start a website. It’s not the very cheapest around, but that’s not a bad thing, because the value for the money is what matters. Ease of use and installation, quick help whenever necessary, strong wordpress integration, and beautiful presentation all make this software worth the buy for those that really have no idea what they’re doing. Cons I wish that customer service was a bit more clear. They were helpful with my problems so far, but I didn’t always understand all the things they were doing to solve those problems. This is only an issue because understanding the process more would help me solve problems on my own. Alternatives considered [iPage](https://www.capterra.com/p/230355/iPage/)[HostGator](https://www.capterra.com/p/229585/HostGator/) Reason for choosing Bluehost Value for money, reviews Review Source Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 1-2 years ### "Bluehost" October 25, 2022 5.0 Pros Bluehost is one of the best hosting providers on the web. They are one of the top 5 hosting companies in the world and are one of the only ones to offer an unconditional money back guarantee. I've used their service and I've been very happy with their performance. Cons Although Bluehost is excellent but the renewal is expensive. Review Source MK Marlieke K. Founder & Managing Director Marketing and Advertising Used the software for: 2+ years ### "Perfect Hosting Solution " January 21, 2022 5.0 Bluehost is my go-to host and when looking for a hosting provider for a small to medium website, I highlight recommend them. Pros Bluehost is affordable, has an easy to use interface, and outstanding support function. Even with little to know technical experience one would be able to get around in the extranet. In case you get stuck, there's always the support chat with a very responsive and professional team. Any of my questions have always been answered within minutes. Cons Some claim that Bluehost is not the most ideal host when it comes to website speed. However, I feel that they have greatly improved on this point. Review Source fF foster F. Marketing manager Accounting Used the software for: 2+ years ### "Bluehost Review" December 18, 2021 5.0 one of the best web hosting service out there right now Pros The technology on the server side of Bluehost is top notch and a masterclass uptime. They have stable website hosting and friendly Wordpress website builder. It's really easy to setup and magnificent pricing model. It also have a pretty good self help materials for it's clients Cons I'm not impress with the customer support of Bluehost at all Review Source Similar Products Featured