--- title: "Bluehost Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bluehost the right Website Builder solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/229168/Bluehost/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Bluehost 3.6 (120) [View alternatives](https://www.capterra.com/p/229168/Bluehost/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Bluehost Ease of use 3.7 Customer Service 3.3 ## Pros and Cons in Reviews JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to.“ January 2, 2025 Rachael Y ManagerReal Estate, Self-employedUsed the software for: Less than 6 months. “When users don’t accept the invite in time it glitches and won’t resend to the same email.“ December 30, 2025 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to see the logs for different aspects the site is great, like the error or access logs.“ January 2, 2025 JC Jared C PresidentAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers.“ October 17, 2025 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “It is very affordable and you get good basic features for keeping track of the sites.“ January 2, 2025 LG Lyndsey G Curriculum designerEducation Management, Self-employedUsed the software for: More than 2 years. “I am not a fan of the upselling of add-ons that are often necessary for your website as well as the speed that can sometimes be a bit slow.“ April 14, 2025 MP Maryan P OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries.“ April 18, 2025 Eric H CEOMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “This opens the door for a complete lack of ownership, liability or follow-up.“ December 23, 2025 ## Showing most helpful reviews Showing 1-25 of 120 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer CEO Used the software for: 3-5 years ### "Bluehost Hosting PROBLEMS" January 5, 2026 1.0 In a word: horrible. Level one support cannot directly talk to tech support for "escalated cases." This opens the door for a complete lack of ownership, liability or follow-up. In this case I have repeated the same request every day for 8 days. To say that note taking is subjective and reactions are basically gaslighting would be putting it lightly. Pros Initially the price but I have been repeatedly upgraded and my costs have more than doubled YoY. Initially the ease of WP management but cPanel access and tools are constantly changed as they juggle hosting plans. Cons Hosting plans change and my fees increase without added features. When I ask to get the new hosting plan rate, I am forced to pay additional migration fees. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "Satisfied Bluehost Customer" January 5, 2026 5.0 Overall I have built one website with Bluehost it was easy to use and easy to integrate. I have two users linked with my account for a successful implementation Pros I like how easy it is to connect with Wordpress and to add users with different permissions to the account Cons When users don’t accept the invite in time it glitches and won’t resend to the same email. Support did help with this Review Source R Reviewer Curriculum designer Used the software for: 3-5 years ### "Bluehost is a Go To for Wordpress Users" April 15, 2025 5.0 My overall experience has been very good. Customer service has been great as it’s available 24/7 for any assistance the user may need. Pros Bluehost has been a great host for my Wordpress website. It makes building a website easy and affordable. Cons I am not a fan of the upselling of add-ons that are often necessary for your website as well as the speed that can sometimes be a bit slow. Review Source Prabhakar U. CMO Used the software for: Less than 1 year ### "Budget friendly hosting for beginners" February 21, 2022 4.0 I am using Bluehost for the last 11 months. Its user dashboard is very user-friendly and ways to use. Every feature is easy to access and use. Overall it's user-friendly and budget hosting. Pros Bluehost provides high-performance hosting and multiple features at a very affordable price that ant beginner can afford. Cons There is nothing that I didn't like about Bluehost. Review Source Stephen B. employee Used the software for: 3-5 years ### "Bluehost provides good reliable webhosting for a low price. " February 9, 2022 4.0 As I mentioned in my review, Bluehost just works. I have been building and maintaining websites since 1995 so I understand web hosting. Bluehost has an easy-to-use control panel where I can set up databases and file folders. The SSL feature is also easy to configure. Overall, it is a trouble-free experience. Pros I am a technology consultant and several of my clients use Bluehost for hosting WordPress and Joomla websites, and I have never had a problem with it. I have been using Bluehost since 2012 and I have never had to contact tech support. Bluehost just works and the price of shared hosting is very affordable. Cons In the many years that I have used Bluehost, I have had very few issues. Thinking back, I recall having issues with page speed, but this was very limited and it happened several years ago. I have not had any problems recently and I will continue to use and recommend Bluehost. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "You get what you pay for." April 21, 2025 2.0 We were long-time customers and came back this month to set up a business email. As we found with other companies that have offshore support, it's impossible to figure out their DNS instructions and get the product up and working. We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries. Businesses like mine do not have time to wait around while a company like Bluehost responds to a trouble ticket. Pros There are a variety of options like web hosting, domain hosting and business email. The product is more affordable than some others. Cons After years of outstanding support based in the U.S., they moved to an outsourced overseas model, and it's a mess--no solutions, agents speak rudimentary English, poorly trained. Plus, the product setup up is not intuitive, takes forever, and you can't get help. Not for me. Review Source Torikul I. Web Developer & WordPress Expert Used the software for: 3-5 years ### "Bluehost is one of the best web hosting service provider" September 20, 2021 5.0 My overall experience is good, I didn't get any huge type of hosting related problems yet. This hosting provider was able to help me perfectly and grow up my business. Bluehost presents itself so professionally, If someone asks me that hey what is the best host provider? I can tell them about Bluehost. Pros Bluehost is one of the best hosting providers, there are so many reasons I got working with Bluehost that make this company amazing to me. I like their server response time, integration with other software is easy, management and control are good, pricing is not too much, and many more. Bluehost does not provide a lot of things with their hosting packages, but whatever you'll get, you'll get 100% quality things. Cons I don't think Bluehost provide good customer service. They actually don't care about the problems that a customer will get. Delay in reply, but once they will reply to you, you'll get some useless things in a long message. Bluehost should improve their technical support part. Review Source R Reviewer President Used the software for: 3-5 years ### "Held domain hostage" October 23, 2025 1.0 Pros I honestly cannot think of anything. I was a hostmonster user before bluehost acquired them, once they acquired them, my host went downhill. Cons Held domain hostage for 60 days. Beware of trusting bluehost with your domains. They will quietly charge you more for the domain each year it renews. Once you realize this and try to transfer it to a fair at-cost service like Cloudflare, you will begin your journey down a maze of roadblocks aimed to prevent you from doing so. For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers. The ICANN policy clearly states that registrars can offer an opt-out policy for users, but Bluehost chooses not to. Worst experience with a company in the last 10 years. Do yourself a favor and find an honest, no fluff company like Cloudflare to host your website on. Review Source Duncan H. adszs Used the software for: Less than 1 year ### "Complete dog water" March 20, 2025 1.0 Cannot recieve emails from outlook Cannot connect to a client using IMAP Given wrong instructions repeatedly to fix the problems and none of them ever worked Customer service does not read, ask questions or provide clear instructions or solutions that work. complete waste of time. Cons NOTHING. THEIR SERVICE DOESNT WORK AND CUSTOMER SERVICE SUCKS! Review Source R Reviewer owner Used the software for: 3-5 years ### "Blue Host raises prices by 60% without notice!" January 13, 2025 1.0 After Blue Host raised our price by 60% without advanced notice, I recommend that customers steer clear from Blue Host. I am planning to file a claim with the North Carolina Attorney General's office unless I can get resolution from Blue Host. Pros We were a happy customer of Fatcow (now known as Blue Host) for many years. The service was affordable for small businesses that did not have a lot of traffic or require advanced services. The WordPress integration was nice too. Cons They recently charged my business 60% more than they did 3 years ago. I requested the Customer Service Representative to show me evidence that they informed me ahead of time they were going to dramatically increase our price and they could not provide any evidence. I also called and emailed Blue Host corporate and received no help. Review Source R Reviewer Clerk Used the software for: 3-5 years ### "Expensive and Dishonest" August 14, 2023 2.0 Pros I am not a fan. I will not use the product again. Cons I renewed not realizing how expensive this product is compared to others. I found the renewal process for all of the pieces confusing to understand. I was not sure what part of the product I was actually renewing. I am not techy and find it difficult to navigate. I tried to cancel and they lied to me about the renewal policy and cancelation on the phone, and refused to let me cancel. The customer support was rude. I will not recommend this product to anyone, and will never use them again. Review Source Lea P. Blogger Used the software for: Less than 1 year ### "Amazing hosting services" December 5, 2023 5.0 Overall, I would recommend Bluehost services to anyone looking for web hosting service. They are easy to contact and quick to provide advice. Highly recommend. Pros I use Bluehost to host my WordPress blog and it is amazing. I'm not a novice online, neither am I an expert. Bluehost is easy to use and has support readily available when I have felt stuck. They are my first choice when it comes to hosting services. Highly recommend. Cons There's not much I have to complain about Bluehost except logging onto WordPress from Bluehost takes a few steps. However, it is a minimal complaint. Review Source R Reviewer Hairstylist Used the software for: Less than 1 year ### "A little pricey for what is given" May 31, 2022 3.0 My experience was okay. I think it would be better for someone with more computer and website building experience. The Customer service was good, when I did need help their service was pretty standard. I purchased the annual subscription and I have switched to another service after two months. Pros I liked that you could easily pair it with WordPress. It was nice to be able to purchase both programs together and have them function together. Cons It didn’t have too much to offer for the price. You don’t receive much on Bluehost and the dashboard is very limiting. Review Source Tim O. Manager Used the software for: Less than 1 year ### "Bluehost Service - Good luck!" April 2, 2024 1.0 Dreadful customer service. Avoid Bluehost and their associate iPage. They just don't care. Look at the comments on their Facebook posts and you will see what I mean. Pros Bluehost offers a similar service to many other providers. Cons Their service is terrible! They offer an email address for affiliates, but not for customers. This should ring alarm bells. It also means that those who say good things about Bluehost are most likely being paid to do so. Review Source Josh G. Director of Operations Used the software for: 3-5 years ### "Great service, but unreliable email" November 12, 2024 4.0 I liked everything except the email issues, but that was a big enough problem I had to abandon the product. Pros Easy to use, lots of options, access to the ftp and PHP editor super intuitive and useful. Cons The email would go down regularly. Unreliable email is a huge problem for a business, and they would typically have no solution for me except to wait it out. Review Source Vishal J. Technical Product Manager Used the software for: 3-5 years ### "BlueHost - Quality hosting services" August 26, 2021 5.0 I have been used the Shared hosting services provided by Bluehost for hosting multiple small and medium scale websites on a single plan. Have observed good performance for all of the websites. Pros Bluehost offers a wide range of hosting plans for various levels of website development needs. The hosting services provided by Bluehost offer excellent performance in terms of server up-time. The best thing about Bluehost is the website loading time, which is very quick. Another feature which is of great help is that all annual plans at Bluehost come with Free SSL certificate. Finally when it comes to support, the customer support team at Bluehost provides good and timely support for any kind of technical issues. Cons Nothing specific in terms of dislike. Only word of caution is regarding the discounts offered on your first purchase. Bluehost offers heavy discounts on your first purchase (Generally for their 12-month, 24-month or 36-month plans). The discount offered may not be available when you renew the products. So carefully check the renewal prices before going ahead. Review Source Daniel K. Founder Used the software for: 1-3 years ### "A very affordable web hosting" February 23, 2022 4.0 It was a very good option for VPS. I later move on to cloud hosting. Pros Easy to deploy, good customer english-spoken support, whm and cpanel support. Cons Too many custom interfaces, not enough versatility on their offer. Review Source Manish Singh B. Digital Marketer Used the software for: Less than 1 year ### " Reliable Web Hosting Provider but customer support is not good." March 3, 2023 3.0 Bluehost is generally considered to be a reliable and user-friendly web hosting provider. They offer a wide range of hosting plans at affordable prices. The issues are limited resources on basic plans, higher renewal rates, and late customer support. s. Pros Bluehost is known for its reliable hosting services. The company guarantees a 99.9% uptime for all its plans, which means that the website will be up and running almost all the time. It also offers affordable pricing for its hosting plans.They offer a one-click installation for popular CMS platforms like WordPress but its user interface is a little bit confusing compared to Hostinger.Bluehost gives security features to protect your website from malware and other online threats. They also offer free SSL certificates for all their plans. Cons While Bluehost's basic plans are affordable, they may not offer enough resources for high-traffic websites or resource-intensive applications.The introductory pricing offered by Bluehost can be quite attractive, but the renewal rates can be significantly higher, which could be a problem if you're on a tight budget. Additional fees for backups and site migrations.Longer wait times during peak periods, so customer support is not good enough. Review Source Lucie H. Sports Psychology Consultant Used the software for: Less than 1 year ### "Bluehost for Beginners " December 20, 2021 5.0 Web presence is crucial, and Bluehost simply makes it more painless to create that presence. Pros Bluehost makes it easy to start a website. It’s not the very cheapest around, but that’s not a bad thing, because the value for the money is what matters. Ease of use and installation, quick help whenever necessary, strong wordpress integration, and beautiful presentation all make this software worth the buy for those that really have no idea what they’re doing. Cons I wish that customer service was a bit more clear. They were helpful with my problems so far, but I didn’t always understand all the things they were doing to solve those problems. This is only an issue because understanding the process more would help me solve problems on my own. Review Source R Reviewer C.O.M. Used the software for: 3-5 years ### "Stay Away Worthless nowadays" August 28, 2024 1.0 will never use their service ever again Pros none this company used too be the best in hosting services Cons they dont allow unlimited sites any longer Review Source Ismaël Huberson C. Founder Used the software for: 1-3 years ### "Bluehost" October 27, 2022 5.0 Pros Bluehost is one of the best hosting providers on the web. They are one of the top 5 hosting companies in the world and are one of the only ones to offer an unconditional money back guarantee. I've used their service and I've been very happy with their performance. Cons Although Bluehost is excellent but the renewal is expensive. Review Source Marlieke K. Founder & Managing Director Used the software for: 3-5 years ### "Perfect Hosting Solution " January 28, 2022 5.0 Bluehost is my go-to host and when looking for a hosting provider for a small to medium website, I highlight recommend them. Pros Bluehost is affordable, has an easy to use interface, and outstanding support function. Even with little to know technical experience one would be able to get around in the extranet. In case you get stuck, there's always the support chat with a very responsive and professional team. Any of my questions have always been answered within minutes. Cons Some claim that Bluehost is not the most ideal host when it comes to website speed. However, I feel that they have greatly improved on this point. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Unreliable " May 14, 2024 2.0 Horrible customer service. Took weeks to work with support and couldn’t fix the issues. They seem to drag out the fix till you give up. Pros Initially it worked well. It was a simple setup for the most part. Cons Outdated and unreliable. As tech changes so should the provider. Review Source Bhaskar R. Customet success Manager Used the software for: Less than 1 year ### "Hosting and domain importance" August 22, 2022 5.0 Pros This provider is very user-friendly and the options are very easy. Cons There is nothing like the least options we need to talk about this provider everything is good Review Source Verified Reviewer secratary Used the software for: Less than 1 year ### "Bluehost Review" May 23, 2022 5.0 I love bluehost experience, and it is one of the most reliable hosting providers company that I highly recommend it. Pros Bluehost is the best hosting provider for me, and the support team responds quickly and solves my issue as fast as possible. They have integrated with other important software and all of this with a little amount of money. Cons The user interface of Bluehost is hard to understand for non-technical users and there is not enough instruction so I had to go over YouTube videos so I can understand what should I do. Review Source Similar Products Featured