--- title: "Bluehost Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Bluehost the right Website Builder solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/229168/Bluehost/reviews/" page_type: "reviews" language: "en" --- Bluehost 3.6 (121) [View alternatives](https://www.capterra.com/p/229168/Bluehost/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Reviews of Bluehost Ease of use 3.7 Customer Service 3.3 ## Pros and Cons in Reviews JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to.“ January 2, 2025 AS Anastasiia S Director of operationsConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “I was expected to regularly log in and manually clean out old backups myself. When I finally decided to cancel my subscription, with seven months of hosting left, they refused to issue a refund, stating that the subscription had already started and therefore no refund would be provided.“ August 16, 2024 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to see the logs for different aspects the site is great, like the error or access logs.“ January 2, 2025 JC Jared C PresidentAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers.“ October 17, 2025 JB Jerrica B IT ManagerRetail, 51 - 200 employeesUsed the software for: More than 2 years. “It is very affordable and you get good basic features for keeping track of the sites.“ January 2, 2025 AS Anastasiia S Director of operationsConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “No one could explain why this was happening, not even my developer and sysadmin, who were both surprised by how clunky everything was. When they launched their WordPress plugin, which installed itself without any warnings in the WordPress interface, it completely deleted my site.“ August 16, 2024 MP Maryan P OwnerPublishing, 2 - 10 employeesUsed the software for: Less than 6 months. “We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries.“ April 18, 2025 Rachael Y ManagerReal Estate, Self-employedUsed the software for: Less than 6 months. “When users don’t accept the invite in time it glitches and won’t resend to the same email.“ December 30, 2025 ## Showing most helpful reviews Showing 1-25 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rachael Y. Manager Real Estate Used the software for: Less than 6 months ### "Satisfied Bluehost Customer" December 30, 2025 5.0 Overall I have built one website with Bluehost it was easy to use and easy to integrate. I have two users linked with my account for a successful implementation Pros I like how easy it is to connect with Wordpress and to add users with different permissions to the account Cons When users don’t accept the invite in time it glitches and won’t resend to the same email. Support did help with this Review Source LG Lyndsey G. Curriculum designer Education Management Used the software for: 2+ years ### "Bluehost is a Go To for Wordpress Users" April 14, 2025 5.0 My overall experience has been very good. Customer service has been great as it’s available 24/7 for any assistance the user may need. Pros Bluehost has been a great host for my Wordpress website. It makes building a website easy and affordable. Cons I am not a fan of the upselling of add-ons that are often necessary for your website as well as the speed that can sometimes be a bit slow. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Bluehost works much better with Wordpress and is more compatible. Review Source Eric H. CEO Media Production Used the software for: 2+ years ### "Bluehost Hosting PROBLEMS" December 23, 2025 1.0 In a word: horrible. Level one support cannot directly talk to tech support for "escalated cases." This opens the door for a complete lack of ownership, liability or follow-up. In this case I have repeated the same request every day for 8 days. To say that note taking is subjective and reactions are basically gaslighting would be putting it lightly. Pros Initially the price but I have been repeatedly upgraded and my costs have more than doubled YoY. Initially the ease of WP management but cPanel access and tools are constantly changed as they juggle hosting plans. Cons Hosting plans change and my fees increase without added features. When I ask to get the new hosting plan rate, I am forced to pay additional migration fees. Alternatives considered [WP Engine](https://www.capterra.com/p/234177/WP-Engine/) Reason for choosing Bluehost Price and the fact that over 10 client websites were there already Review Source JB Jerrica B. IT Manager Retail Used the software for: 2+ years ### "Tailored for Small Businesses" January 2, 2025 4.0 It is great for someone running a just few sites. It is very affordable and you get good basic features for keeping track of the sites. Pros Seamless hosting and transfer setup for a website. The ability to track multiple domains/sites at a time is handy. Works amazing well with Wordpress sites and allows for plugin to get an automatic update. But it is nice to be able to turn off certain plugin update if you need to. The ability to see the logs for different aspects the site is great, like the error or access logs. Cons The overall look and feel for the website is basic. It could use some new features like a realtime look at the statues of the sites. It can also run slow for the sties. Switched from [GoDaddy Website Security](https://www.capterra.com/p/234109/GoDaddy-Website-Security/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Looking for a product that worked better with WordPress. Review Source TO TERI O. CMO Entertainment Used the software for: 1-2 years ### "Bluehost has greate templates" November 17, 2024 5.0 Pros Good price and a large selection of templates. The options for a quick turnaround were great. Cons It took a little time to figure some of the interface and dev modes. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Bluehost It seemd like it had the features we wanted and the price was good. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wanted more ready made template variety and functionality. Review Source MP Maryan P. Owner Publishing Used the software for: Less than 6 months ### "You get what you pay for." April 18, 2025 2.0 We were long-time customers and came back this month to set up a business email. As we found with other companies that have offshore support, it's impossible to figure out their DNS instructions and get the product up and working. We tried for a week, then went to Google Workspace--rapid setup, instant help, no worries. Businesses like mine do not have time to wait around while a company like Bluehost responds to a trouble ticket. Pros There are a variety of options like web hosting, domain hosting and business email. The product is more affordable than some others. Cons After years of outstanding support based in the U.S., they moved to an outsourced overseas model, and it's a mess--no solutions, agents speak rudimentary English, poorly trained. Plus, the product setup up is not intuitive, takes forever, and you can't get help. Not for me. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Reason for choosing Bluehost The price was the lowest, but we discovered that isn't all that matters. Switched from [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Had the same problems at Zoho as we had with Bluehost Review Source JC Jared C. President Accounting Used the software for: 2+ years ### "Held domain hostage" October 17, 2025 1.0 Pros I honestly cannot think of anything. I was a hostmonster user before bluehost acquired them, once they acquired them, my host went downhill. Cons Held domain hostage for 60 days. Beware of trusting bluehost with your domains. They will quietly charge you more for the domain each year it renews. Once you realize this and try to transfer it to a fair at-cost service like Cloudflare, you will begin your journey down a maze of roadblocks aimed to prevent you from doing so. For myself, at the end of the maze, which took multiple weeks, calls, and emails, they chose to force a 60 day lock on domain transfers. The ICANN policy clearly states that registrars can offer an opt-out policy for users, but Bluehost chooses not to. Worst experience with a company in the last 10 years. Do yourself a favor and find an honest, no fluff company like Cloudflare to host your website on. Review Source DH Duncan H. adszs Education Management Used the software for: Less than 6 months ### "Complete dog water" March 18, 2025 1.0 Cannot recieve emails from outlook Cannot connect to a client using IMAP Given wrong instructions repeatedly to fix the problems and none of them ever worked Customer service does not read, ask questions or provide clear instructions or solutions that work. complete waste of time. Cons NOTHING. THEIR SERVICE DOESNT WORK AND CUSTOMER SERVICE SUCKS! Review Source TD Thomas D. owner Recreational Facilities and Services Used the software for: 2+ years ### "Blue Host raises prices by 60% without notice!" January 11, 2025 1.0 After Blue Host raised our price by 60% without advanced notice, I recommend that customers steer clear from Blue Host. I am planning to file a claim with the North Carolina Attorney General's office unless I can get resolution from Blue Host. Pros We were a happy customer of Fatcow (now known as Blue Host) for many years. The service was affordable for small businesses that did not have a lot of traffic or require advanced services. The WordPress integration was nice too. Cons They recently charged my business 60% more than they did 3 years ago. I requested the Customer Service Representative to show me evidence that they informed me ahead of time they were going to dramatically increase our price and they could not provide any evidence. I also called and emailed Blue Host corporate and received no help. Review Source IK Ilya K. Developer Computer Software Used the software for: 1-2 years ### "I have been scammed by a bluehost" December 11, 2023 1.0 I have been scammed by a bluehost - they have renewed automatically ssl purchase, there is no option to cancel the renew, remove the card, and event though they promised to refund me and cancel auto renew twice, they didn't. What can I do? Pros Can't find any to my biggest regret, just know how to charge money Cons They are charging money for ssl renewal and for domain renewal two weeks ahead, promissing you can get a refund and cancel, but they lie to you, and just keep you waiting until you can't do anything. You can't remove your credit card, so you have to apply to credit card to block them. They are fraud Review Source NC Nathan C. Founder Marketing and Advertising Used the software for: 6-12 months ### "Good for beginners and small websites" August 6, 2023 4.0 I recommend bluehost for beginners and small companies as they have a really good first year offer and they have all the features needed for people that don’t have a lot of experience with hosting Pros The speed of the host is good and the first year offer is really good for small websites and beginners Cons I had a big problem with integration between Ezoic and Bluehost and no one on bluehost could solve then I moved my website to site ground and worked fine Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Godaddy was getting to expensive charging the host per website while bluehost let me host more websites in one hosting plan Review Source JG Josh G. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Great service, but unreliable email" November 10, 2024 4.0 I liked everything except the email issues, but that was a big enough problem I had to abandon the product. Pros Easy to use, lots of options, access to the ftp and PHP editor super intuitive and useful. Cons The email would go down regularly. Unreliable email is a huge problem for a business, and they would typically have no solution for me except to wait it out. Review Source TOD Thierno Ousmane D. Loans Manager Banking Used the software for: 6-12 months ### "Bluehost, a good website hosting tool." September 5, 2022 5.0 This is a good product for anyone who wants to create a functional website. I recommend it. Pros What is Bluehost? It is a website hosting software for the WordPress versions and any other Open source category. The software is navigation-friendly with the different sections clearly separated. It is actually very intuitive and fluid to use. What I like the most about this product are: - The ability to upload and manage our files through either the basic FTP (Files Transfer Protocol) option or the secure FTP when it’s turned into an anonymous mode; - The three backups periods give a sufficient timeframe of backup for your sites. They are: daily, weekly, and monthly. A site backup is a process of saving its files into a Cloud storage space or straight up into hardware such as your local PC storage, memory card, or USB item. This is a security measure in case something happens to avoid losing your files; - The C-Panel (it is a Web-hosting control panel) offers good integrations: We can add an email auto-responder, apps that track marketing metrics like the numbers of clicks on our websites, and we can also set content management systems apps other than WordPress, such as Drupal or Joomla. It shows that the software gives importance to Automation. This is good because the automation trend will just keep raising. Cons \- Ads are recurrent with this software. It’s disturbing if you’re someone who doesn’t like seeing ads while working; - It’d be better if Bluehost diversifies its servers in other parts of the world outside of the U.S to boost its speed. Switched from [Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) I wanted a better intuitive software. Review Source MV Matt V. Owner Marketing and Advertising Used the software for: 1-2 years ### "Disappointing overall experience" January 18, 2022 3.0 Overall disappointing experience. They bill themselves as a bright shiny hosting provided that's easy to use, when in reality they're clunky, unprofessional, and unhelpful. Pros Bluehost has always been on the cheaper side, though this is balanced with requiring a bulk purchase of months upfront (before you even know if the service has worked out for you....). Cons Bluehost has been consistently unprofessional in my support conversations with them. First, my website is taken down when I'm not sent payment reminders to my email on file (though they claimed to), then they take my website down and, as a result, my business email inbox is permanently damaged to the point where half of every email sent to me never lands in my inbox. I lose clients because of it. Next, Bluehost takes no responsibility and says that, "everything looks good on their end" and that there's nothing they can do about it. My registrar (GoDaddy) confirms that the issue is on Bluehost's end and something which they did. Lastly, as the cherry on top, any time I've had to speak with Bluehost about a payment-related topic, their "customer service" reps become salespeople more than anything. I get sold to at multiple points in the support call and feel more like they care about upselling me than they do actually helping me with my support issue. Thanks, Bluehost, for permanently screwing up my business's inbox and refusing to help fix the problem. Then, upselling me instead of helping your customer. I've never written a review like this, but after that kind of treatment, I've been compelled to for all the wrong reasons. Review Source TK Tibor K. Manager Entertainment Used the software for: 2+ years ### "Bluehost Hosting is great value" August 31, 2022 4.0 We have been with Bluehost for years for a reason, best value, best hosting, best overall support. Pros Bluehost is one of the best value for web hosting out there and we also especially like their support team, they always resolved every issue for us, if a support team member didn't have the answer, they always found someone else to help and resolve the issue with one ticket. Cons Need more control on customer email spamming, we had issues before from some companies putting us on a blackmail list simply because some of Bluehost customers used their email for spamming. We hope more spam control is installed in the future. Reason for choosing Bluehost After comparing other hosting companies Bluehost was just the overall winner for value and services Review Source VR Verified Reviewer Project Manager Computer Software Used the software for: 6-12 months ### "One of the best hosting provider " December 17, 2023 4.0 Pros I can easily create subdomain with Bluehost also I love their server response time, integration with other software is also easy. Cons poor costumer service, so Bluehost team should improve their costumer care. However, the overall experience is good. Review Source RR Rebecca R. Massage therapist Health, Wellness and Fitness Used the software for: 2+ years ### "Solid web hosting company " November 4, 2022 5.0 Pros I have used Bluehost for the past 4-5 years as the hosting service for my business website. The best thing is it’s integration with Wordpress. I was able to build my website easily and if I’ve ever encountered issues, the customer service has always been prompt and effective. I currently host a few different websites with Bluehost with no complaints! Cons It took a little bit of a learning curve to initially set up and figure out the interface, especially because I already had a domain that I purchased elsewhere. I think it would have been simpler if I had purchased the domain initially from Bluehost and didn’t have to transfer it over. Review Source OO Oralee O. Executive Director Museums and Institutions Used the software for: 2+ years ### "Great host" October 27, 2023 5.0 I really like bluehost for their customer service and reasonable pricing for a really good product Pros Bluehost is reasonably priced and fairly simple to use. There are many options and customer service is great Cons Extra features can get expensive, users still need fundamentals on how to use the software Review Source Hayley W. Owner and Lead Clinician Mental Health Care Used the software for: 2+ years ### "Bluehost is the Best Option for Me" February 26, 2023 5.0 Pros The affordability and streamlined way it works with Wordpress made Bluehost the best choice for me Cons There were a couple times that I hit a snag with the hosting platform and it required a little work on my end to get the customer service I needed. However, I will say over the years, the support has gotten better for sure. Review Source VR Verified Reviewer CEO Logistics and Supply Chain Used the software for: 1-2 years ### "All Around Pathetic" July 30, 2024 1.0 Inefficient, unfruitful, clumsly, expensive, immoral Pros I liked nothing in the slightest - customer support is mind blowingly terrible. other options were far superior Cons Customer service was the worst I have ever experienced in my life Review Source GC Giulio C. Partner Law Practice Used the software for: 2+ years ### "Terrible hosting service, don't use it!" February 2, 2023 1.0 Pros No benefits, I regret to have bought it, don't use it! Cons My website has been down for over a week to date, I contacted the customer support 10+ times, they always argue that the matter has been escalated to a higher support team that will respond in further 24-72 hours. Also, back-up data are apparently stored in the same servers as the production data, which is the most incompetent move ever. I have never seen such a poor service. Review Source VR Verified Reviewer CEO Market Research Used the software for: 2+ years ### "Used to be good, now sucks and employs scammy business practices" February 5, 2024 1.0 It used to be good, but now it sucks. There are much better options on the market... I guess when a company gets so big and popular, they stop caring. Pros In general, Bluehost was ok, but they've become scammy and awful. Support is offered 24/7, but the agents are not really reliable. Some are good, some just cut the convo if they don't know how to help, and then you have to start all over again, wasting your time on waiting and the explaining everything from the top. Cons Scammy business practices. They automatically set everything to auto-renew without asking. They also gift you free addons (that you most likely don't even need) and they set those to auto-renew also just so they can leach money. Review Source NM Nancy M. Owner/Manager Information Technology and Services Used the software for: 2+ years ### "Worst Service" November 28, 2022 1.0 I need URGENTLY contact information to address problems with more than one of my websites hosted by Bluehost. I am chatting and speaking with Customer Service and Support for more than one month. without any solution. At this point, I am robbed by Bluehost because is charging me and NO giving me service charged Pros In the past work fine, actually for months works terribly or not work Cons Not working and nobody can give real support or make decisions or take responsibility about services paid and not received Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Review Source KS Kathryn S. owner Marketing and Advertising Used the software for: 1-2 years ### "Weeks to fix a security breach" July 15, 2024 1.0 Absolutely terrible. Everyone is in their silo. Apparently, there is no place for a user that has a big problem to go to get help. 2/10 people I spoke with seemed to care and really tried to help but even their hands seemed to be tied. And I am still without a website. Pros Have used for years with good results until now. Cons Hours and hours and no relief from my site being hacked. In fact, it got worse with each call to support. First I just had a blog from an unknown source, then my site began redirecting to another site, then the site reappeared with no formatting, then the site disappeared entirely with a message to contact wordpress. Review Source Bhaskar R. Customet success Manager Professional Training & Coaching Used the software for: 6-12 months ### "Hosting and domain importance" August 5, 2022 5.0 Pros This provider is very user-friendly and the options are very easy. Cons There is nothing like the least options we need to talk about this provider everything is good Review Source Similar Products Featured