# Page 2 | Bluehost Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Bluehost the right Website Builder solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229168/Bluehost/reviews --- Bluehost 3.6 (121) [View alternatives](https://www.capterra.com/p/229168/Bluehost/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Bluehost ## Showing most helpful reviews Showing 26-50 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IK Ilya K. Developer Computer Software Used the software for: 1-2 years ### "I have been scammed by a bluehost" December 11, 2023 1.0 I have been scammed by a bluehost - they have renewed automatically ssl purchase, there is no option to cancel the renew, remove the card, and event though they promised to refund me and cancel auto renew twice, they didn't. What can I do? Pros Can't find any to my biggest regret, just know how to charge money Cons They are charging money for ssl renewal and for domain renewal two weeks ahead, promissing you can get a refund and cancel, but they lie to you, and just keep you waiting until you can't do anything. You can't remove your credit card, so you have to apply to credit card to block them. They are fraud Review Source AS Anastasiia S. Director of operations Construction Used the software for: 2+ years ### "You shouldn't ever try this host " August 16, 2024 1.0 I was assigned three different account numbers for various services and domains. Customer support couldn’t tell me which account number was associated with which service, and this information wasn’t displayed in the domain interface either. The interface is incredibly inconvenient. For some reason, I was shown two websites even though I only had one domain. No one could explain why this was happening, not even my developer and sysadmin, who were both surprised by how clunky everything was. When they launched their WordPress plugin, which installed itself without any warnings in the WordPress interface, it completely deleted my site. Support claimed it wasn’t their plugin, even though the auto-deletion continued daily until I figured out to remove the plugin from the site. They didn’t help me understand why this was happening and blamed it on a theme update. I have 20 other sites using the same theme, and none of them experienced this issue. Of course, they brushed me off since they didn’t want to compensate for the days when the site was down and traffic was lost. Their backup storage filled up, and I didn’t receive a single email notifying me that I needed to address this. As a result, backups simply didn’t happen. They told me this wasn’t their problem and that there was nothing they could do to help. I was expected to regularly log in and manually clean out old backups myself. When I finally decided to cancel my subscription, with seven months of hosting left, they refused to issue a refund, stating that the subscription had already started and therefore no refund would be provided. Pros It was easy to find and set up an account on Bluehost. However, that's where the advantages seem to end. Cons The customer support is terrible—I’ve never had any of my issues resolved, not even the simplest ones. It seems like their support team consists of people with poor English skills, likely based in the Philippines or India. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I was need more functionality to built my website Review Source SG Seth G. Owner Information Technology and Services Used the software for: Less than 6 months ### "Great Technical Support for Quick Resolution" November 19, 2024 4.0 I had purchased a web hosting plan and then transferred in an existing domain. I ran into some issues with some DNS records and reached out to support over a chat. The support team was very knowledgeable and they were able to identify and resolve my issues on this one interaction. Highly recommend them for web hosting for the support team alone! Pros Very responsive Technical Support through chat Cons Ideally, it would have been nice to have my domain transfer processed without my involvement, but I do understand that these can be complex. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wix is too expensive for the services they provide Review Source TL Tony L. C.O.M. Marketing and Advertising Used the software for: 2+ years ### "Stay Away Worthless nowadays" August 21, 2024 1.0 will never use their service ever again Pros none this company used too be the best in hosting services Cons they dont allow unlimited sites any longer Review Source kO keith O. Owner Computer Hardware Used the software for: 1-2 years ### "Not satisfied " August 15, 2024 4.0 Maybe a high 3. Like 3.8 out of 5. Then need help. Pros Pricing is pretty good and domain names. Cons Customer service is horrible. Worse than Amazon. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) About the same pricing, but bluehost said very easy to use for e- commerce. Not true at all. Review Source VR Verified Reviewer CEO Logistics and Supply Chain Used the software for: 1-2 years ### "All Around Pathetic" July 30, 2024 1.0 Inefficient, unfruitful, clumsly, expensive, immoral Pros I liked nothing in the slightest - customer support is mind blowingly terrible. other options were far superior Cons Customer service was the worst I have ever experienced in my life Review Source KS Kathryn S. owner Marketing and Advertising Used the software for: 1-2 years ### "Weeks to fix a security breach" July 15, 2024 1.0 Absolutely terrible. Everyone is in their silo. Apparently, there is no place for a user that has a big problem to go to get help. 2/10 people I spoke with seemed to care and really tried to help but even their hands seemed to be tied. And I am still without a website. Pros Have used for years with good results until now. Cons Hours and hours and no relief from my site being hacked. In fact, it got worse with each call to support. First I just had a blog from an unknown source, then my site began redirecting to another site, then the site reappeared with no formatting, then the site disappeared entirely with a message to contact wordpress. Review Source MV Misty V. IT Manager Information Technology and Services Used the software for: 6-12 months ### "Don't waste your time with Bluehost! " January 18, 2024 1.0 Horrible I feel like Bluehost scammed me and suckered me with the services. For anyone looking for hosting of any kind I would NOT suggest Bluehost unless you like unreliable and nonexisting tech support. Pros After my experience, I can not say anything that I liked about Bluehost. I guess it is a cool name but a horrible service. Cons Constant server issues, site outages, admin dashboard connection issues, or outages. ZERO support from the company. When I was making the purchase the sales people were \[sensitive content hidden\] on the spot but when there were issues there was no help. Not even an update, nothing is perfect I get that but communicate with your customers. Alternatives considered [GoDaddy Studio](https://www.capterra.com/p/234995/GoDaddy-Studio/)[Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Bluehost I had read online somewhere that Bluehost was the best for Woocommerce and I unfortunately chose to use them. Looking back I did not put much time and research into looking for a good provider. But I thought about what would be the worst that could happen and boy I never guessed this. Review Source EW Elizabeth W. Website building Internet Used the software for: 1-2 years ### "Ripoff, abusive, lied to get my business " May 31, 2024 2.0 Not trustworthy. When they withdrew the promise of a refund I filed a complaint with my credit card company. They said when I engaged them in 2022 for domain hosting I was told no refunds. That was supposed to also apply to web development in 2024, even though my engagement letter said nothing. Then they promised a refund (of $2000) and withdrew it. Pros They hosted 3 domains for 2 years. They seemed to have good reviews for web development. Cons Lied about design speed to snag my biz for a high price of $2000. Promised 10-14 days, then it became 5 weeks. Promised me a refund, then a few days later withdrew the promise. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Too slow. After 4 months I wasn’t even close to being done. Review Source KO Kimberly O. Owner Consumer Goods Used the software for: 2+ years ### "It'll be 6 years with Bluehost this year." January 13, 2023 5.0 I've been with Bluehost for six years now with minimal issues. I haven't needed customer support in ages and everything runs seamlessly. I think I chose wisely. Pros One stop shopping. I have found that it offer everything I need and the customer service is excellent. Cons I get importing errors more than I'd like and I have to figure out why. Also, while there are a lot of add on opportunities it can get expensive quickly for a small business. Alternatives considered [Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Bluehost I liked that it was tailored for businesses more so than a few others and I also liked the the servers are located in the U.S. Review Source TOD Thierno Ousmane D. Loans Manager Banking Used the software for: 6-12 months ### "Bluehost, a good website hosting tool." September 5, 2022 5.0 This is a good product for anyone who wants to create a functional website. I recommend it. Pros What is Bluehost? It is a website hosting software for the WordPress versions and any other Open source category. The software is navigation-friendly with the different sections clearly separated. It is actually very intuitive and fluid to use. What I like the most about this product are: - The ability to upload and manage our files through either the basic FTP (Files Transfer Protocol) option or the secure FTP when it’s turned into an anonymous mode; - The three backups periods give a sufficient timeframe of backup for your sites. They are: daily, weekly, and monthly. A site backup is a process of saving its files into a Cloud storage space or straight up into hardware such as your local PC storage, memory card, or USB item. This is a security measure in case something happens to avoid losing your files; - The C-Panel (it is a Web-hosting control panel) offers good integrations: We can add an email auto-responder, apps that track marketing metrics like the numbers of clicks on our websites, and we can also set content management systems apps other than WordPress, such as Drupal or Joomla. It shows that the software gives importance to Automation. This is good because the automation trend will just keep raising. Cons \- Ads are recurrent with this software. It’s disturbing if you’re someone who doesn’t like seeing ads while working; - It’d be better if Bluehost diversifies its servers in other parts of the world outside of the U.S to boost its speed. Switched from [Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) I wanted a better intuitive software. Review Source Prabhakar U. CMO Marketing and Advertising Used the software for: 6-12 months ### "Budget friendly hosting for beginners" February 17, 2022 4.0 I am using Bluehost for the last 11 months. Its user dashboard is very user-friendly and ways to use. Every feature is easy to access and use. Overall it's user-friendly and budget hosting. Pros Bluehost provides high-performance hosting and multiple features at a very affordable price that ant beginner can afford. Cons There is nothing that I didn't like about Bluehost. Alternatives considered [Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Bluehost The performance of Bluehost is better than Hostinger. Review Source NN Nrip N. Director - Product Management Biotechnology Used the software for: 2+ years ### "Bluehost is a good low cost hosting solution" August 5, 2021 4.0 Have been using bluehost for around 12 years now. Has improved leaps and bounds. Pros 1\. Its cheap 2. The customer support is top notch. It is unfortunate that one needs to contact the customer support for as many things as one needs to , for. e.g approving web forms for sending emails . That said, the support is efficient and it gets it dine fairly quickly Cons 1\. Quality of Email services offered alongside the hosting packages are not as good as they should be 2. Mailing from the websites forms or via CTAs is not as straightforward as one would like Alternatives considered [HostGator](https://www.capterra.com/p/229585/HostGator/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Bluehost Bluehost offers better control on the hosting with a competitive pricing Review Source FD Fernando D. Tech Advisor Investment Management Used the software for: 2+ years ### "Good for simple things and having just one website per account." November 19, 2023 2.0 Though we haven't had a great experience with Bluehost, I understand how it could be an okay option for an user with little experience on WebDev and DevOps. Pros If all you need is one website to manage, it is affordable and an okay service. Cons Their customer service is beyond bad, managing several websites from one account can be problematic and simple things like DNS records sometimes takes your through very convoluted menus and submenus. Alternatives considered [HostGator](https://www.capterra.com/p/229585/HostGator/)[Hostinger](https://www.capterra.com/p/218357/Hostinger/) Reason for choosing Bluehost Initially the development of this simple website was outsourced and that developer liked Bluehost. Review Source Mohamed E. Freelancer Information Technology and Services Used the software for: 2+ years ### "A strong service in addition to the cheap price" February 22, 2023 5.0 A very strong service in addition to the cheap price and suitable for most customers. Pros •The service stability rate is very good. •Excellent performance of WordPress systems.•The low prices of its services with additional offers and discounts.•CPANEL control panel is common and simple.•Domain and free hosting for a trial period.•Technical support is fast.•The ability to retrieve money within 30 days. Cons •Small hosting packages limited resources.•Site transfer service is not free.•The place of servers in the United States of America only.•There are no Windows servers.•Do not accept monthly payment. Review Source Vishal J. Technical Product Manager Information Technology and Services Used the software for: 2+ years ### "BlueHost - Quality hosting services" August 16, 2021 5.0 I have been used the Shared hosting services provided by Bluehost for hosting multiple small and medium scale websites on a single plan. Have observed good performance for all of the websites. Pros Bluehost offers a wide range of hosting plans for various levels of website development needs. The hosting services provided by Bluehost offer excellent performance in terms of server up-time. The best thing about Bluehost is the website loading time, which is very quick. Another feature which is of great help is that all annual plans at Bluehost come with Free SSL certificate. Finally when it comes to support, the customer support team at Bluehost provides good and timely support for any kind of technical issues. Cons Nothing specific in terms of dislike. Only word of caution is regarding the discounts offered on your first purchase. Bluehost offers heavy discounts on your first purchase (Generally for their 12-month, 24-month or 36-month plans). The discount offered may not be available when you renew the products. So carefully check the renewal prices before going ahead. Alternatives considered [HostGator](https://www.capterra.com/p/229585/HostGator/) Review Source Stephen B. employee Computer Networking Used the software for: 2+ years ### "Bluehost provides good reliable webhosting for a low price. " February 8, 2022 4.0 As I mentioned in my review, Bluehost just works. I have been building and maintaining websites since 1995 so I understand web hosting. Bluehost has an easy-to-use control panel where I can set up databases and file folders. The SSL feature is also easy to configure. Overall, it is a trouble-free experience. Pros I am a technology consultant and several of my clients use Bluehost for hosting WordPress and Joomla websites, and I have never had a problem with it. I have been using Bluehost since 2012 and I have never had to contact tech support. Bluehost just works and the price of shared hosting is very affordable. Cons In the many years that I have used Bluehost, I have had very few issues. Thinking back, I recall having issues with page speed, but this was very limited and it happened several years ago. I have not had any problems recently and I will continue to use and recommend Bluehost. Alternatives considered [SiteGround](https://www.capterra.com/p/228543/SiteGround/)[Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) Reason for choosing Bluehost Bluehost is very affordable and I have been using it for years. I decided to stick with a host that I know. Review Source MV Matt V. Owner Marketing and Advertising Used the software for: 1-2 years ### "Disappointing overall experience" January 18, 2022 3.0 Overall disappointing experience. They bill themselves as a bright shiny hosting provided that's easy to use, when in reality they're clunky, unprofessional, and unhelpful. Pros Bluehost has always been on the cheaper side, though this is balanced with requiring a bulk purchase of months upfront (before you even know if the service has worked out for you....). Cons Bluehost has been consistently unprofessional in my support conversations with them. First, my website is taken down when I'm not sent payment reminders to my email on file (though they claimed to), then they take my website down and, as a result, my business email inbox is permanently damaged to the point where half of every email sent to me never lands in my inbox. I lose clients because of it. Next, Bluehost takes no responsibility and says that, "everything looks good on their end" and that there's nothing they can do about it. My registrar (GoDaddy) confirms that the issue is on Bluehost's end and something which they did. Lastly, as the cherry on top, any time I've had to speak with Bluehost about a payment-related topic, their "customer service" reps become salespeople more than anything. I get sold to at multiple points in the support call and feel more like they care about upselling me than they do actually helping me with my support issue. Thanks, Bluehost, for permanently screwing up my business's inbox and refusing to help fix the problem. Then, upselling me instead of helping your customer. I've never written a review like this, but after that kind of treatment, I've been compelled to for all the wrong reasons. Review Source VR Verified Reviewer Business Coach Professional Training & Coaching Used the software for: 1-2 years ### "Glad I Switched Over!" October 27, 2021 5.0 I've had no issues with Bluehost. Once you find your way around on the platform, Bluehost is very easy to use to host WordPress websites. Bluehost is one of the hosting heavy weights that's been around for years. They are very popular and very reliable. Even WordPress.org recommends them as a hosting company. I now regret that I tried a different hosting platform for my websites first. Pros I love that you can easily create subdomains with Bluehost. With subdomains, I can easily make as many landing pages as I want for online lead generation in my business. Cons I wish there were clearer instructions on how to add-on domains to Bluehost and then install WordPress onto those add on domains. I had to go over to YouTube so I can figure it out. It turned out to be easy to get this done, but it would have been nice for it to be clearer inside of Bluehost on how I could've done that myself instead of having to watch different YouTube tutorials to figure this out. Switched from [SiteGround](https://www.capterra.com/p/228543/SiteGround/) The renewal pricing for Siteground became too high to justify staying with them. Review Source Daniel K. Founder Internet Used the software for: 1-2 years ### "A very affordable web hosting" February 22, 2022 4.0 It was a very good option for VPS. I later move on to cloud hosting. Pros Easy to deploy, good customer english-spoken support, whm and cpanel support. Cons Too many custom interfaces, not enough versatility on their offer. Switched from [Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) Better performance Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "Bluehost " August 13, 2022 4.0 Pros Bluehost comes with a vast range of hosting options with a lot of features. It has great uptime and offers unlimited bandwidth. At their mid-range cost for hosting they offer loads of storage capacity. Cons Bluehost's speed is not the fast as compared to other providers. Alternatives considered [Dreamhost VPS](https://www.capterra.com/p/237876/Dreamhost-VPS/) Reason for choosing Bluehost Their starting plans were cheaper than other hosting provider with unlimited bandwidth and unlimited storage options. Review Source CM Cora M. Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Bluehost is needed but leaves questions " September 16, 2022 3.0 Its been necessary to have the customer service support, to figure out all the confusion that comes with having a website, but over all I feel like I'm paying far more money than I actually need to be. Pros I know it gives me what I need to have a safe and professional website as well as professional domain, which helps me appear high quality to potential clients. It's also really great that there is customer service chat option at any time. Cons It all feels confusing, not very user friendly and theres been a number of times I've spoken to customer service trying to get something figured out between bluehost and another provider I'm integrating with. I wish there was a more clear explanation of how to use it and why we need it. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) To have more professional looking sites and domains and to be able to integrate with other programs I use Review Source Torikul I. Web Developer & WordPress Expert Internet Used the software for: 2+ years ### "Bluehost is one of the best web hosting service provider" September 18, 2021 5.0 My overall experience is good, I didn't get any huge type of hosting related problems yet. This hosting provider was able to help me perfectly and grow up my business. Bluehost presents itself so professionally, If someone asks me that hey what is the best host provider? I can tell them about Bluehost. Pros Bluehost is one of the best hosting providers, there are so many reasons I got working with Bluehost that make this company amazing to me. I like their server response time, integration with other software is easy, management and control are good, pricing is not too much, and many more. Bluehost does not provide a lot of things with their hosting packages, but whatever you'll get, you'll get 100% quality things. Cons I don't think Bluehost provide good customer service. They actually don't care about the problems that a customer will get. Delay in reply, but once they will reply to you, you'll get some useless things in a long message. Bluehost should improve their technical support part. Switched from [MyWebsite](https://www.capterra.com/p/170967/1-1-MyWebsite/) I switched to Ionos for my working purpose, to fulfil my client's requirements. Review Source Brianna M. Founder Computer Software Used the software for: 6-12 months ### "Gets the Job Done!" February 5, 2023 4.0 Good! Recommended by our website designers and it was a good price, preferred by their team, and easy for us to use in-house once handed over. Pros Easy to use, links directly to and supports our WordPress site, and has user-friendly features for first-time website builders. Like any platform, I recommend customising where possible as the freemium or templated features are quite basic, however, they definitely get the job done if you need something published ASAP while finalising a better design/function. Cons We haven't found any yet--other than the obvious need to invest in a few better-option templates or premium features if you want a useful and insightful website. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Requested by website design and development team. Review Source Max V. bureau du suivi et du contrôle Government Administration Used the software for: 6-12 months ### "Bluehost avis" September 20, 2023 3.0 Pros il 'a pas d'aspect que je préfère dans cette application hors mis son cout qui est accessible à tous Cons il est difficile pour l'utilisateur de comprendre ce que l'on veut dire dire pour chaque option Review Source Similar Products Featured ## Related categories [Website Builder](https://www.capterra.com/website-builder-software/)