# Page 3 | Bluehost Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bluehost the right Website Builder solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/229168/Bluehost/reviews

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Bluehost

3.6 (121)

[View alternatives](https://www.capterra.com/p/229168/Bluehost/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Bluehost

## Showing most helpful reviews

Showing 51-75 of 121 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Marcus W.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "We moved on to Hostinger"

June 24, 2021

4.0

We were a customer for 15+ years but customer support didn't care. Business must be going well when you don't care about your long-term customers. The support team would repeatedly push our questions to someone else, wouldn't respond for several business days, and suggested that they weren't responsible if our sites were offline.

Pros

The intro promo price is what attracts most users to Bluehost. It's hard to beat a couple bucks for getting multiple websites online.

Cons

For the price, the service is actually pretty good... when it stays online. We got tired of repeated downtime (1-2x per month) and several times our sites were offline for a couple days. Customer support was not at all supportive, even trying to say that it was on us to make sure our websites had backups and that they weren't responsible if our websites were gone for good. Luckily we have redundant backups in place so it only took a little work to transfer to Hostinger (where we have only gone offline for a few minutes in the past couple years)

Review Source

NC

Nathan C.  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good for beginners and small websites"

August 6, 2023

4.0

I recommend bluehost for beginners and small companies as they have a really good first year offer and they have all the features needed for people that don’t have a lot of experience with hosting

Pros

The speed of the host is good and the first year offer is really good for small websites and beginners

Cons

I had a big problem with integration between Ezoic and Bluehost and no one on bluehost could solve then I moved my website to site ground and worked fine

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Godaddy was getting to expensive charging the host per website while bluehost let me host more websites in one hosting plan

Review Source

Fabiola S.  
Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great hosting service"

August 5, 2021

5.0

I will keep using it as it gives us security and safety, in few words peace of mind.

Pros

We work with this hosting service everyday with our landings pages that receive more than 10k visits per day and it behaves just great. It almost never crashes so we are pretty confident when we are not working.

Cons

what i like least could be the price, sometimes it gets very expensive depending on the traffic of the web.

Switched from

[SiteGround](https://www.capterra.com/p/228543/SiteGround/)

Bluehost has better reviews and with total reason

Review Source

SK

Saria K.  
Blogger  
Financial Services  
Used the software for: 1-2 years

### "Easy for newbies , excellent customer support"

February 11, 2023

5.0

I like Bluehost, and I would definitely recommend it, especially to beginners.

Pros

When I started my website, I was completely new and had no outside help. Naturally, the technical aspects intimidated me. However, after several reviews and comparisons, I decided to go with Bluehost, and I was not disappointed. Overall for all the features it provides, the plans are pretty affordable.It is very user-friendly, and installing WordPress was a breeze and super easy.Though I haven't contacted their customer support frequently (because I don't have issues with Bluehos), from my few interactions, the help was exceptional as all my queries were addressed in one interaction.

Cons

To be quite honest, after almost two years of using Bluehost, there isn't anything I dislike. I would have to make up something, and that would be dishonest. Sometimes, I have read negative reviews on different forums, but I often find myself saying that is not my experience.

Alternatives considered

[SiteGround](https://www.capterra.com/p/228543/SiteGround/)

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: 6-12 months

### "One of the best hosting provider "

December 17, 2023

4.0

Pros

I can easily create subdomain with Bluehost also I love their server response time, integration with other software is also easy.

Cons

poor costumer service, so Bluehost team should improve their costumer care. However, the overall experience is good.

Review Source

Lunga K.  
CEO  
Capital Markets  
Used the software for: 2+ years

### "Works very well with WordPress"

March 14, 2022

5.0

I will definitely recommend them.

Pros

Bluehost work very well with WordPress, the speed of my site is absolutely amazing and they keep updating their servers every now and then.

Cons

Sometimes I face some problems with their support team. Some are really good but some can not fix problems we face as website owners.

Review Source

RR

Rebecca R.  
Massage therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Solid web hosting company "

November 4, 2022

5.0

Pros

I have used Bluehost for the past 4-5 years as the hosting service for my business website. The best thing is it’s integration with Wordpress. I was able to build my website easily and if I’ve ever encountered issues, the customer service has always been prompt and effective. I currently host a few different websites with Bluehost with no complaints!

Cons

It took a little bit of a learning curve to initially set up and figure out the interface, especially because I already had a domain that I purchased elsewhere. I think it would have been simpler if I had purchased the domain initially from Bluehost and didn’t have to transfer it over.

Review Source

VR

Verified Reviewer  
Founder & CEO  
E-Learning  
Used the software for: 2+ years

### "Reliable Website Hosting service"

April 1, 2022

4.0

Pros

I like that their shared hosting plan for the website are reliable enough if you are starting out with your very first website and can later upgrade if your hosting needs increase. The basic email they provide via Cpanel is reliable enough to receive and send an email, for me to conduct my daily business communications. They have good enough built-in integration to work with WordPress easily. Whenever I reach out to their support chat for help, I have got a live response and got all my queries resolved.

Cons

They promote Sitelock along with the hosting purchase, which I got for the first year but did not find good enough service to continue for the second year. I hope they stop promoting Sitelock as an addon in their purchase option as it isn’t that good. Their pricing has increased over the last few years.

Reason for choosing Bluehost

Fulfilling hosting needs for my WordPress website.

Review Source

OO

Oralee O.  
Executive Director  
Museums and Institutions  
Used the software for: 2+ years

### "Great host"

October 27, 2023

5.0

I really like bluehost for their customer service and reasonable pricing for a really good product

Pros

Bluehost is reasonably priced and fairly simple to use. There are many options and customer service is great

Cons

Extra features can get expensive, users still need fundamentals on how to use the software

Review Source

sJ

shukurah J.  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "Bluehost review"

July 4, 2021

4.0

In general: We were a client for 3+ years however client service couldn't have cared less. Business should get going admirably when you couldn't care less about your drawn out clients. The help group would more than once push our inquiries to another person, wouldn't react for a few work days, and proposed that they weren't dependable if our locales were disconnected.

Pros

It is easy to use, even a novice can develop a website using bluehost, it has beautiful premade template that can be used.another fantastic thing about bluehost is, it is inexpensive and it came with a bonus. After purchasing hosting from bluehost, you get a free domain name for one year.

Cons

For the value, the assistance is in reality very great... at the point when it stays on the web. We became weary of rehashed vacation (1-2x each month) and a few times our destinations were disconnected two or three days. Client service was not in the least strong, in any event, attempting to say that it was on us to ensure our sites had reinforcements and that they weren't capable if our sites were away for acceptable.

Review Source

Hayley W.  
Owner and Lead Clinician  
Mental Health Care  
Used the software for: 2+ years

### "Bluehost is the Best Option for Me"

February 26, 2023

5.0

Pros

The affordability and streamlined way it works with Wordpress made Bluehost the best choice for me

Cons

There were a couple times that I hit a snag with the hosting platform and it required a little work on my end to get the customer service I needed. However, I will say over the years, the support has gotten better for sure.

Review Source

KB

Kelly B.  
Web Developer  
Law Practice  
Used the software for: 6-12 months

### "Great hosting platform for HTML/static webpages and Wordpress webpages"

July 27, 2021

3.0

Positive, customer service is helpful and always available. Fairly price hosting platform with secure and up-to-date features for any level of experienced website creators.

Pros

WordPress is integrated into the hosting portal, which makes it easy for the developer to access advanced settings or other users to interact with non-advance, user-friendly settings to edit the website. SSL certificate is included with yearly service at no additionally cost.

Cons

Blue Host does not currently have the option to deploy dynamic web apps.

Alternatives considered

[HostGator](https://www.capterra.com/p/229585/HostGator/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Bluehost

SSL certificate is always included in annual cost, even after promotional period is over.

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

The yearly cost dramatically increases after promotional period is over, and SSL certificates are not included in annual cost.

Review Source

Joël T.  
Senior Web Dev  
Computer Software  
Used the software for: 6-12 months

### "Super fast Web hosting solutions for WordPress websites"

July 24, 2023

4.0

A great option for hosting WordPress websites.

Pros

Bluehost is great for hosting personal, business, and organization websites.-It provides adequate resources to power up a good website.-It has data centers distributed across almost all continents-The WordPress setup process is simple

Cons

\-Yearly commitment -Monthly subscription cost is high- VPS is costly-Client support is proactive, however, response time is sometimes delayed- No fixed pricing structure- No reliable data centers for African continents

Review Source

VR

Verified Reviewer  
Web Designer  
Graphic Design  
Used the software for: 2+ years

### "Best shared hosting provider"

July 7, 2022

4.0

Bluehost has been my go-to hosting provider for the past 3.5 years and they have never disappointed me so far.

Pros

Affordability without compromise for performance

Cons

Nothing to complain about much especially considering the price and features they offer

Alternatives considered

[SiteGround](https://www.capterra.com/p/228543/SiteGround/)

Reason for choosing Bluehost

Bluehost offers much more affordable prices and several other benefits such as a free domain name for the first year.

Switched from

[Hostinger](https://www.capterra.com/p/218357/Hostinger/)

Customer support was not satisfactory.

Review Source

GC

Giulio C.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Terrible hosting service, don't use it!"

February 2, 2023

1.0

Pros

No benefits, I regret to have bought it, don't use it!

Cons

My website has been down for over a week to date, I contacted the customer support 10+ times, they always argue that the matter has been escalated to a higher support team that will respond in further 24-72 hours. Also, back-up data are apparently stored in the same servers as the production data, which is the most incompetent move ever. I have never seen such a poor service.

Review Source

VR

Verified Reviewer  
Copywriter  
E-Learning  
Used the software for: 2+ years

### "Perfect for small to medium size businesses "

March 14, 2023

5.0

Pros

Interface is easy to use for building your Wordpress website The software is also very affordable

Cons

Customer service is terrible and can be improved

Review Source

VR

Verified Reviewer  
CEO  
Market Research  
Used the software for: 2+ years

### "Used to be good, now sucks and employs scammy business practices"

February 5, 2024

1.0

It used to be good, but now it sucks. There are much better options on the market... I guess when a company gets so big and popular, they stop caring.

Pros

In general, Bluehost was ok, but they've become scammy and awful. Support is offered 24/7, but the agents are not really reliable. Some are good, some just cut the convo if they don't know how to help, and then you have to start all over again, wasting your time on waiting and the explaining everything from the top.

Cons

Scammy business practices. They automatically set everything to auto-renew without asking. They also gift you free addons (that you most likely don't even need) and they set those to auto-renew also just so they can leach money.

Review Source

CW

Christopher W.  
Creative Director  
Media Production  
Used the software for: 6-12 months

### "We started with Bluehost but changed due to bad customer service"

December 11, 2023

3.0

Bluehost was great at the start. It's exciting when you get your company websites up and running but of course there's always going to be glitches. So when we used their customer service we soon found out how unhelpful they were with one of our websites being down for days. We ended up changing companies for hosting.

Pros

Bluehost is very affordable and the platform is easy to use.

Cons

Their customer service was terrible we so had to look elsewhere.

Review Source

NM

Nancy M.  
Owner/Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Worst Service"

November 28, 2022

1.0

I need URGENTLY contact information to address problems with more than one of my websites hosted by Bluehost. I am chatting and speaking with Customer Service and Support for more than one month. without any solution. At this point, I am robbed by Bluehost because is charging me and NO giving me service charged

Pros

In the past work fine, actually for months works terribly or not work

Cons

Not working and nobody can give real support or make decisions or take responsibility about services paid and not received

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Review Source

BM

Brandon M.  
Owner  
Construction  
Used the software for: 1-2 years

### "If I could give negative below 1 rating I would"

November 3, 2023

1.0

Worst website hosting I’ve ever used and it’s not cheap.

Pros

Customer service is so good they make you want to shove a knife into your brain

Cons

Customer service is garbage. They don’t care about customers they only take your money and out you on hold.

Review Source

fF

foster F.  
Marketing manager  
Accounting  
Used the software for: 2+ years

### "Bluehost Review"

December 18, 2021

5.0

one of the best web hosting service out there right now

Pros

The technology on the server side of Bluehost is top notch and a masterclass uptime. They have stable website hosting and friendly Wordpress website builder. It's really easy to setup and magnificent pricing model. It also have a pretty good self help materials for it's clients

Cons

I'm not impress with the customer support of Bluehost at all

Review Source

Nathan B.  
Podcaster  
Fine Art  
Used the software for: 2+ years

### "Good enough for what it is"

March 22, 2022

4.0

Once you've got everything installed, it's fine. It's a bit more technical than something like Squarespace.

Pros

Easy Wordpress integration. You just click and download and it goes right through.

Cons

Not user-friendly. You have to do the maintenance on your own for security and updating plugins.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Bluehost

It had a promotion running for good hosting prices

Review Source

VR

Verified Reviewer  
SEO Editor  
Marketing and Advertising  
Used the software for: 1-2 years

### "Bluehost is great for beginners + experts alike"

November 11, 2021

5.0

Pros

The discounted 1st year really allowed me to get a better feel for the product + learn to use it.

Cons

Setting up domain/connecting all the moving parts at the beginning could be better.

Review Source

SR

Shaikat R.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Hosting Provider for Beginners"

January 19, 2023

4.0

Overall a great hosting solution for the price.

Pros

Excellent hosting solution for beginners. If you need a website for personal branding or a portfolio, you can consider Bluehost. It's been 20 years that Bluehost has been on the market, and they have an excellent reputation. They often offer great discounts on their hosting plans, and you can grab one to jump-start your website. You get one free domain for one year, which is an excellent opportunity for beginners. According to their pricing, the features are pretty good, and I recommend the shared hosting of Bluehost for beginners.

Cons

The support is kind of slow, and technical support needs to be upgraded.

Review Source

BL

Bambi L.  
Credit Union Manager  
Banking  
Used the software for: 2+ years

### "Affordable, User-friendly webhosting!"

March 25, 2024

5.0

Pros

What I like the most about Bluehost is its ease of use. It is very user-friendly and making changes are a breeze.

Cons

While Bluehost isn't as expensive as others, having more affordable plan options would be nice.

Review Source

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