# VendorPM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VendorPM the right Real Estate Property Management solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229204/VendorPM/reviews --- VendorPM 4.3 (34) [View alternatives](https://www.capterra.com/p/229204/VendorPM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VendorPM Ease of use 4.2 Customer Service 4.7 ## Pros and Cons in Reviews AB Anne B Condo ManagerReal Estate, 501 - 1,000 employeesUsed the software for: Less than 6 months. “software is very user friendly and staff are very hands on in tracking the quotes and deadlines.“ February 27, 2023 CD Carlos D OwnerFacilities Services, 2 - 10 employeesUsed the software for: 1-2 years. “VendorPM offers very low value compared to its cost.“ January 29, 2026 GS Gowri S DirectorReal Estate, 51 - 200 employeesUsed the software for: 6-12 months. “The product launch and integration into existing lifecycle was seamless and quick.“ May 21, 2021 DT Daniel T Landscape ContractorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “With the new information we were flabbergasted to learn that everything we were originally told was not true and it was the reason we never secured any tender processes.“ February 12, 2025 JI Joseph I Senior Building OperatorReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months. “The support staff at VendorPM are always there for you and ensure that you are getting the most of of their software.“ May 11, 2021 JI Joseph I Senior Building OperatorReal Estate, 51 - 200 employeesUsed the software for: Less than 6 months. “The software is very easy to use and provides easy access to new vendors. “ May 11, 2021 ## Showing most helpful reviews Showing 1-25 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Sr. Project Manager Construction Used the software for: 1-2 years ### "One of the Best Vendor Softwares" February 21, 2023 5.0 Pros VendorPM interface is very easy to use. We have been using this software for over an year and would totally recommend for anyone else on contractor side (which we are). From new RFQs to jobs awarded, VendorPM has streamlined every single step. Cons Small little bugs, however VendorPM team is very approachable and they take the suggestions very seriously Review Source NC Nicholas C. President Recreational Facilities and Services Used the software for: 1-2 years ### "A game-changer" June 8, 2021 4.0 We have solved the problem of receiving estimates from contractors with an accurate scope of work. The program allows us to upload a customized scope of work to a procurement system that ensures that any contractors providing an estimate on a specific job, do so by using the scope of work that we have developed. This keeps the quotations fair and comparable (apples-to-apples). The program also allows us to track all of the routine maintenance items that might occur in a calendar year of operation at a condominium online. This calendar feature provides our employees with the ability to implement an annual plan which reminds them to obtain estimates for seasonal items such a sprinkler start/stop, window washing, garage cleaning and more so that our employees are actively managing upcoming projects in an organized fashion. Pros The most valuable feature on VendorPM is the ability to solicit competitive bids from qualified contractors. In the condominium management industry, there are many companies that compete to provide contracting services, with a variety of qualifications, market share and infrastructure. VendorPM allows us to procure estimates in bulk, with the touch of a button and request proposals for various services from as many contractors as we wish. This keeps the receipt of estimates streamlined and efficient, and allows for a high volume of estimates to be procured, keeping contractors accountable to adhere to market rates due to the high level of competition. Cons The program does not have a feature to sync with our Outlook calendars. This would be useful so that when our employees solicit bids or are reminded by the program to solicit bids, that they can view these reminders in their calendars. Reason for choosing VendorPM There was no competition in the marketplace that was offering a service like VendorPM so there was no alternative products we considered when selecting this program. As far as I'm aware, there still is no competition so it was an easy decision. Review Source CD Carlos D. Owner Facilities Services Used the software for: 1-2 years ### "Overpriced and poor lead quality" January 29, 2026 1.0 VendorPM offers very low value compared to its cost. The number of leads dropped dramatically from around 800 to about 350 and many of those are repeated across the same sites, so the actual number of unique properties is even lower. Most RFQs seem to be illegitimate. They often lack basic information, receive no follow-up, and do not appear to be serious requests for pricing. In many cases, it’s impossible to contact the lead at all, and some clients send RFQs outside the platform, completely bypassing the system. Between the drastic reduction in leads, questionable RFQ legitimacy, poor transparency, and lack of accountability, the platform fails to deliver meaningful value and does not justify its cost. Pros I didn't like anything about the platform: extremely high cost, drastic drop in leads, duplicated listings, RFQs that seem illegitimate, missing information, no follow-up Cons Clients send RFQs outside the platform Very low value for the cost Many leads are unreachable or duplicated Review Source NK Nicole K. Propety Manager Facilities Services Used the software for: 1-2 years ### "The Google of Trades" May 11, 2021 5.0 The overall concept of Vendor PM, which I personally believe is to be become a verb, like 'Googling' is brilliant. The more Trades accept and sign up to partner with VendorPM, the better value for service Property Managers will have and the more options and choice we'll be given on top of, real reviews from colleagues which is an added layer of confidence when picking trades to bid on jobs. Aside from all of that, the VendoPm team is phenominal to deal with. They respond, they correct and they listen to suggestions for improvement, it's not often you find a company who honestly wants to do and be better. Pros It's a 'one stop' place to look for, schedule and RFQ projects. From large Capital expenditures involving membranes and water proofing to smaller annual projects like bin and chute cleaning. The other feature that Vendor PM has, that I have under utilized is the Annual Planning. The ability to schedule ahead when items need to take place and then from there, utilize the RFQ to sort and set the Trades. Cons The inability to save a completed RFQ has frustrated me on occaistion, but the team at Vendor PM has been quick to provide help or offer a work around so all is not lost. Review Source KO Kevin O. Sr. Project Manager Construction Used the software for: 2+ years ### "VendorPM is Great !" February 27, 2023 5.0 Very good, the VendorPM team is amazing and this platform has boosted our business and client network immensely. Pros Easy of use and client support is great ! Cons At first the navigation of some pages was redundant, but these concerns were addressed by the software team very quickly. Review Source DT Daniel T. Landscape Contractor Construction Used the software for: 1-2 years ### "Vendor PM ripped us off of $4800" February 12, 2025 1.0 I’m not sure about other users, but my company was scammed of $4800 for annual cost of non service. Pros I subscribed due to my already active client asked me to get on VPM platform because they were streamlining their procurement process. We got that first contract signed even though we were not part of VPM, and the staff was helpful to fill all the forms. Cons After the successful tender and signing the agreement with our already active client, we were approached by VPM to subscribe to their service, which it sounded like a very good idea. We were told about the process and that when RFP goes out that we would be immediately notified. What actually happened was that every time we would get and email saying there was an opportunity, even if the email came in seconds before we would open it and clicked on the access the tender button, the tender would be closed. After several complaints and phone calls, the attempts were made to “fix the already known problem”, but we still haven’t been able to become a part of any meaningful bidding competition. Finally, after a year, we were told that we were actually a Tier 2 client, and that the RFP would only reach us after it has been out for 24 hours. With the new information we were flabbergasted to learn that everything we were originally told was not true and it was the reason we never secured any tender processes. We asked to have another year of service free of charge. They said no. We unsubscribed. The idea is good, but the company has no integrity in our opinion and for that reason we give it one star because we couldn’t give zero. Review Source RG Ross G. Director Construction Used the software for: I used a free trial ### "Spamming our email " August 26, 2024 1.0 Bad Pros Noting. They are spamming our emails from a “do not reply” email Cons Soaking my emails, without me asking for any communications, never worked with them, and they don’t have an “Unsubscribe” button which is illegal. Very shady company Review Source MV Misha V. Owner Facilities Services Used the software for: 1-2 years ### "Amazing, easy-to-use software" March 2, 2023 5.0 Pros It's very easy to get connected to property managers, and very easy to submit proposals. Provides lots of opportunities Cons They can continuously add more property managers until everyone is using it, will allow for more opportunities in my industry. Review Source VR Verified Reviewer Condominium Manager Real Estate Used the software for: 6-12 months ### "Property Manager Value" May 11, 2021 4.0 Excellent! I think it brings value to what I can provide to our customers. Pros How quickly I can get quotes from several different service providers. Cons The limitations in how you have to specialize the service in the RFQ. For example, I needed eaves trough cleaning. There is not key-word for some services. Review Source VR Verified Reviewer Project Manager Capex Real Estate Used the software for: I used a free trial ### "Vendor PM use of trial version" May 10, 2022 5.0 Overall good, but response time is more. Asking for access and more details. Of course bidding remotely is hard. Now I have started giving more information, how in our business, giving detail is hard for some items for example Boiler costing? Pros This software is in the development phase. Around 30000 vendors listed but still many more to come to make it perfect platform. Cons Still in development phase, many more vendors should come into. Review Source JI Joseph I. Senior Building Operator Real Estate Used the software for: Less than 6 months ### "Easy to use software that helps streamline the quoting process" May 11, 2021 5.0 Pros The software is very easy to use and provides easy access to new vendors. The support staff at VendorPM are always there for you and ensure that you are getting the most of of their software. Cons It would be helpful to have the ability to sort vendors using a unionized / non-unionized filter as some vendors that we use must be union. Review Source DB Danielle B. PM Management Consulting Used the software for: Less than 6 months ### "Great Service " May 26, 2021 4.0 It's been easy. Pros Easy to find contractors for work required. Cons Have not used it long enough to comment. Review Source MG Matthew G. President Facilities Services Used the software for: 2+ years ### "Great Tool to Grow Sales" February 27, 2023 5.0 We are focused on growing our overall business and share in the market. Pros The VendorPM platform allows us to expand our sales opportunities and makes our team aware of opportunities in our core markets and segments. Cons Not sure if it is within VendorPM's control but we have seen a lot of RFP's be cancelled recently. Review Source VD Vanessa D. Property Manager Real Estate Used the software for: 6-12 months ### "VendorPM - RFQs Assistant" May 22, 2021 4.0 My overall experience has been positive due to their customer service. They contact you if the due date is quickly approaching and not enough vendors have responded in order to review the RFQ and to see if additional vendors are required. They are there to support and make sure that you are successful for your corporations. Pros The software is the gateway to contractor and vendor communication. Makes RFQs easy and aids in casting a wide net. Cons Transitioning back and forth between "pages" isn't always easy. Previous pages aren't filled out as left. When clicking on vendors during the RFQ stage one isn't able to return to the list of vendors who provide the service. Review Source DB Dimitrios B. Assistant Property Manager Real Estate Used the software for: 6-12 months ### "Vendor PM Review by One Cole" February 27, 2023 5.0 Very satisfactory! Pros Customer assistance, vendor list, quote request process and overall experience. Cons Organization of chats in the messaging section. Can be a lot more organized with separate chats for all the different quotes. Review Source AM Allison M. Accounts Receivable Facilities Services Used the software for: 2+ years ### "Carmichael Engineering" February 27, 2023 5.0 Our Customer Success Assoicate \[sensitive content hidden\] has been amazing. She always answers any questions I have and provides assistance when any issues arise. Pros It is user friendly and not time consuming to use. Email notifications for requested quotes for our HVAC services. Cons The live chat wasn't very helpful when I had tried to use it at one-point last year. Emails or phone calls to my Customer Success Associate have been more reliable.Potential Customers sending quote requests that are not related to the services that we provide resulting in a higher decline rate. Review Source HR Hitarth R. Property Manager Real Estate Used the software for: 6-12 months ### "Great Tool for Property Managers" February 21, 2023 5.0 So far it has been great at meeting expectations other than the point mentioned above. Pros The Ease of obtaining multiple quotes for a job. Cons The lack of a feature that lets you blacklist/turn off some vendors for some specific tasks. Review Source DM Dean M. president Real Estate Used the software for: 1-2 years ### "Evolution of the product has made use more of a challenge" May 18, 2021 4.0 started off positively but willingness to use the product has slipped.... Pros The concept of easy comparison and sourcing of qualified bidders for work on behalf of our clients. Cons there have been several changes - including to the look and style of the interface. It seems to have gone from design willingness to work with condo managers to requiring us to interact with their system in a way that requires working within Vendor PM systems for work scheduling. Review Source CD Chris D. Operations Supervisor Real Estate Used the software for: 6-12 months ### "VenderPM review" May 12, 2021 3.0 Its a good system however there is still some tweaks that need to be solved. I've discussed with my contact at VenderPM. Pros Easy to use and get quotes and great service people to help you when there are issues. Cons A lot of contractors who are on the system tend not to respond through VenderPM. If they do respond, they email me the quotes directly. Also, when I'm submitting an RFQ, a lot of contractors just ignore the request and I have to follow up. Review Source AB Anne B. Condo Manager Real Estate Used the software for: Less than 6 months ### "Vendor PM review" February 27, 2023 4.0 experience has been very positive to date Pros software is very user friendly and staff are very hands on in tracking the quotes and deadlines. Cons would like access to more vendors and vendor reviews Review Source JB Janice B. Property Admin Hospitality Used the software for: 1-2 years ### "Overview of software" May 17, 2021 5.0 Some of the vendors do not reapply back or deny your request. Pros This software is easy to use and navigate throughout. There is a lot of categories that you can research for your request. Cons I don't have any complaints about the software. Review Source TA Taufiq A. Condominium Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Centralized Procurement Platform" February 27, 2023 4.0 Great. No Complaints Pros I use is consistently to source new vendors for jobs that I need to get around the buildings that I manage Cons The breadth of vendors is still limited (though growing on daily basis). An easier way to add quotes that I received from teh outside would be great. Review Source MC Melinda C. Condominium Manager Management Consulting Used the software for: 6-12 months ### "How much I like VendorPM!" May 11, 2021 5.0 I really like this platform and always let new contractors of mine about it. Pros I like how easy it is to use and if by chance I have a question the VendorPM team are there quickly to help. Cons Currently no option to show your RFQ was awarded to another contractor not on VendorPM / or why you cancelled you RFQ. Review Source NC Nicole C. Community Association Manager Real Estate Used the software for: Less than 6 months ### "VendorPM - Definitly recommend" March 6, 2023 5.0 It's been great so far. When I have needed assistance finding quality vendors, Vendor-PM has stepped in and saved the day several times already, and we just started using them! Pros Ease and swiftness of responses to vendor requests. Cons Hard to navigate at times, especially if there are multiple proposal requests out. Review Source JW Jim W. Property Manager Management Consulting Used the software for: 1-2 years ### "Jim Webster Review" May 11, 2021 4.0 Overall it is a favourable experience Pros The ability to send an RFQ to a number of vendors at the same time. Cons Find it a little confusing to pull up RFQ and manage them Review Source Similar Products Featured ## Related categories [Vendor Management](https://www.capterra.com/vendor-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.