# Erbon Hospitality Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Erbon Hospitality Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/229216/Erbon-Suite --- # Erbon Hospitality Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Erbon Hospitality ## What is Erbon Hospitality? Erbon Hospitality is an award-winning all-in-one platform designed to help every lodging business achieve its full potential, serving a global customer base of properties. No matter what type and size of property you run, Erbon Hospitality gives you the right tools and the power to manage operations, online sales distribution, food and beverage, events, accounting, and third-party integrations with a robust and modern API, allowing hoteliers to thrive in every area of their hospitality business. Erbon Hospitality was recognized as the Best Value and Ease of Use in 2023 by Capterra and the Most Recommended Hospitality Software in 2023 by Software Advice. ## What is Erbon Hospitality used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Erbon Hospitality?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://erbonhospitality.com&name=Erbon Hospitality) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Erbon Hospitality 4.8 (72) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (72) Ease Of Use 4.2 (338) Value For Money 4.7 (68) Value For Money 4.1 (322) Customer Service 4.6 (71) Customer Service 4.1 (331) ## Erbon Hospitality alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229216/Erbon/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reservations Management 4.8 (45) 84.44% of 45 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Front Desk Management 4.7 (41) 73.17% of 41 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Reporting/Analytics 4.4 (39) 64.10% of 39 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Rate Management 4.6 (34) 55.88% of 34 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Inventory Management 4.3 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Availability Management 4.9 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Erbon Hospitality 56 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage catering operations/processes Manage various distribution channels, build relations with channel partners, and track their performance A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Pre-made examples and templates for emails Plan an event's time and location Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Manage, maintain and track the performance of assets and equipment Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple languages More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Track/optimize rates in relation to usage Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Manage operations/processes associated with spas and other hotel activities Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.6 (72) 4.6 Based on 72 reviews ## Pricing Value for money 4.7 (68) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (68) 4.7 Based on 68 reviews ## Integrations [ Hotel Link](https://www.capterra.com/p/128749/Hotel-Link-Solutions/)[ RoomCloud](https://www.capterra.com/p/215415/RoomCloud/)[ Siigo](https://www.capterra.com/p/209269/Siigo/)[ Profitroom](https://www.capterra.com/p/181628/Profitroom-Booking-Engine/)[ Omnibees](https://www.capterra.com/p/152803/Omnibees/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (71) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (71) 4.6 Based on 71 reviews ## User reviews Overall rating 4.8 Based on 72 reviews Filter by rating 5(55) 4(16) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent RS Rubens S. Recpcionista Hospitality ### "Execelente " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 19, 2025 Experiência ótima comparando com outros sistemas de hotelaria, muito prático e rápido. o Erbon é uma excelente opção para quem busca um sistema de gestão hoteleira com bom equilíbrio entre funcionalidades, facilidade de uso Pros Sistema não deixar cometer erros, sempre avisa para corrigir. Gostei da praticidade e organização do sistema Erbon, que facilita a gestão do meu negócio. Cons Algumas funcionalidades são lentas: operações específicas ou cargas de tela demoram, o que atrasa fluxos. Suporte por mensagem às vezes é lento ou menos eficaz que por telefone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cristiane D. Analista de Performance RM Hospitality ### "Ótimo sistema" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2025 O sistema é prático, tem bons relatórios, é intuitivo e completo. Realmente o fator multiempresa facilita muito o dia a dia. Acho fácil de trabalhar. Pros O sistema é intuitivo, prático e tem a função multiempresa (acesso a vários hotéis de uma rede no mesmo login). Cons O menu suspenso na tela, algumas vezes, pode atrapalhar um pouco a visualização de outros aplicativos em execução no computador. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KC Kaio Cesar B. Head Comercial e Desenvolvimento Leisure, Travel & Tourism ### "Excelente relação Custo x Benefício" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 22, 2025 Bom sistema, intuitivo e de fácil aprendizado. Como já dito, relação muito positiva e fácil de indicar para outros Hotéis, como temos feito. Pros Relação custo x benefício muito boa. Sistema muito intuitivo e com bom suporte, o que é sempre importante para dúvidas ou ajustes. Cons \--> Algumas discrepâncias em Relatórios. --> Suporte por WhatsApp muito bom, mas via contato telefônico (necessário nas vezes em que o suporte via WhatsApp não é suficiente. Switched from [TOTVS ERP](https://www.capterra.com/p/191104/TOTVS-BI/) Sistema muito falho, apesar da conceituada marca por trás. O programa era o THEX PMS - Totvs Alternatives considered [TOTVS ERP](https://www.capterra.com/p/191104/TOTVS-BI/) [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reasons for choosing Erbon Hospitality Relação custo x benefício muito bem feita da ERBON Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Gerência Hospitality ### "Muito bom, prático e eficiente!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 No mais é bem prático, e entrega o que precisamos para uma operação mais ágil.Os relátórios são o ponto forte, além das ferramentas de chck in e out que ajudam demais. Pros Ele é bem prático e fácil de usar, o menu de acesso com uma linguagem simples, que facilita o aprendizado de novos colaboradores. Cons Aprimorar a ferramenta da gestão de estoque, hoje precisamos lançar tudo de forma manual, com mais tecnologia vai facilitar nossa gestão do estoque. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Marcos Vinicius Silva N. Gerente Hospitality ### "Excelente ferramenta de gestão" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2025 O time Erbon sempre está presente para auxiliar nossos colaboradores de maneira rápida e eficaz, desde a implementação gravada para que possamos utilizar o material para treinar os colaboradores até o pós implementação com o time do helpdesk sempre a disposição! Pros O serviço de de maneira geral, desde a implementação até a execução do produto no dia a dia. A usabilidade é intuitiva e a precisão da ferramenta dificulta que o novo usuário cometa erros impedindo de continuar ações antes de corrigir o que está errado. Cons Algumas ferramentas que otimizariam o nosso trabalho não são inclusas no plano básico, temos que lançar os consumos manualmente na versão utilizada aqui na empresa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BR Breno R. Recepcionista Hospitality ### "Avaliação Erbon por Breno 24/06/2025 " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 25, 2025 Muito agradável, o sistema funciona com facilidade em computadores simples, o layout simplificado e altamente ajustável cria uma experiência própria para cada usuário, permitindo adaptações e diferenciação de layout. Pros Simplicidade de operar, layout simples e prático, além disso é um sistema leve e quase totalmente livre de bugs. Cons A aba de relatórios poderia fornecer relatórios mais completos, com o estado de unidades, período de ocupação, lançamentos futuros e maior facilidade de extensão de diária via próprio Erbon. Switched from [Mini Hotel PMS](https://www.capterra.com/p/198407/Mini-Hotel-PMS/) A maior simplicidade do Erbon é mais atrativa e torna o tempo de treinamento de Recepcionistas bem mais curto visto que é uma plataforma extremamento user friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FF FLAVIO F. Assitente Administrativo Hospitality ### "Satisfeito, mas ajustável." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 23, 2025 como financeiro tenho uma rotina constante e no PMS acesso apenas para detalhes da reserva e dados do hospede. Pros Ferramenta dinâmica e fácil de usar no dia a dia, sendo do setor administrativo basicamente uso a aba financeiro como prioridade. Cons alguns relatórios não se ajustam na impressão precisando salvar e depois imprimir para assim conseguir o ajuste necessário. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS klebson S. reservas Hospitality ### "Sistema eficiente e prático " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2025 Já trabalho a algum tempo, cerca de 5 anos, em comparação ao nosso antigo PMS, valeu a pena a troca, por sua praticidade e entrega nos relatorios. Pros Forma clara e dinamica da sua funcionalidade, e sempre acontence atulaização, o pessoal do suporte são muito atenciosos. Cons acredito que poderia melhorar a abertura das paginas, ou seja, mais rapido, sinto um pouco de dificuldade na hora de abrir algumas paginas. Switched from [Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/) pelo fato do erbon oferrcer algumas foncionlaidades que o anterior não entregava Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Juan Camilo T. RECEPCION Hospitality ### "buena plataforma" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 7, 2025 muy buena, excelente servicio referente a reservas y hospitalidad Pros facilidad de uso, variedad de opciones para mejorar el servicio hacia los huespedes Cons subir documentos a la plataforma, debido a que toca subir uno por uno, y en ocaciones on hasta cinco o mas archivos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nina H. gerente aeb Hospitality ### "interface intuitiva" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 Em todos os hoteis que trabalho, usam Erbon, muito facil de usar, no começo, mesmo sem treinamento conseguia usar o programa. Pros interface muito intuitiva, layout agradável Cons as vezes para trocar de um hotel para outro demora e o nome do hotel antigo ainda fica mesmo tendo carregado as informações novas Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229216/Erbon/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs Erbon Hospitality](https://www.capterra.com/compare/152433-229216/Hostaway-vs-Erbon) [Hotelizer vs Erbon Hospitality](https://www.capterra.com/compare/229216-251146/Erbon-vs-Hotelizer-PMS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)