--- title: "Cortex XSOAR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cortex XSOAR Software - reviews, pricing plans, popular comparisons to other Cloud Security products and more." source_url: "https://www.capterra.com/p/229246/Cortex-XSOAR/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # Cortex XSOAR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cortex XSOAR ## What is Cortex XSOAR? It is a cloud security solution that helps businesses manage threats, remediate ransomware, track incidents, and more. ## What is Cortex XSOAR used for? [SOAR](https://www.capterra.com/soar-software/)[Threat Intelligence](https://www.capterra.com/threat-intelligence-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cortex XSOAR?[Manage this product listing](https://www.g2.com/products/cortex-xsoar/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cortex XSOAR 4.8 (4) VS. [4.7 (26)](https://www.capterra.com/p/175185/Log360/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.8 (26) Value For Money 4.5 (4) Value For Money 4.9 (25) Customer Service 4.7 (3) Customer Service 4.7 (26) ## Cortex XSOAR alternatives [SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (117)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [FortiSIEM](https://www.capterra.com/p/172959/FortiSIEM/) [4.5 (12)](https://www.capterra.com/p/172959/FortiSIEM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172959/FortiSIEM/) Highest Rated [Exabeam New-Scale Fusion](https://www.capterra.com/p/168952/Security-Intelligence-Platform/) [5.0 (3)](https://www.capterra.com/p/168952/Security-Intelligence-Platform/#reviews) Starting price $75000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168952/Security-Intelligence-Platform/) [Intezer Protect](https://www.capterra.com/p/204814/Intezer-Protect/) [0.0](https://www.capterra.com/p/204814/Intezer-Protect/#reviews) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204814/Intezer-Protect/) [View all alternatives](https://www.capterra.com/p/229246/Cortex-XSOAR/alternatives/) ## Features AI summary Based on 652 Cloud Security reviews Capterra reviewers highlight these as the features buyers focus on most when choosing cloud security software: - **Monitoring** (**48%** of reviewers rated this feature as critical) - **Cloud Application Security** (**67%**) - **Security Auditing** (**54%**) Cortex XSOAR supports **Monitoring**, which helps teams keep watch over cloud environments and respond to issues as they arise. However, it does not include **Cloud Application Security** or **Security Auditing**. Instead, it offers **Real-Time Monitoring** (**56%**) and **Alerts/Notifications** (**51%**), which give security teams faster visibility into threats and more immediate updates when action is needed, helping businesses detect incidents sooner and respond with better speed and control. Incident Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Risk Alerts 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifying as a warning or reminder of a potential or imminent hazard Third-Party Integrations 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Threat Intelligence 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Information to prevent, understand and identify cyber threats Workflow Automation 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows Cortex XSOAR 16 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Data Visualization: Graphical representation of data - Incident Management: Manage and track all disruptions and incidents - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.5 (4) Value for money 4.5 (4) 4.5 Based on 4 reviews ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer SOC Analyst Used the software for: Less than 1 year ### "SOAR at its very best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2019 Tailored response playbooks are utilized with Demisto in case a suspicious event occurs. Overall, it helps the team focus on proactive security objectives. Pros The classic war room concept has been stationed here with impressive response capabilities. Analysts can collaborate on the commands run in real-time, significantly increasing the chances of mitigation. Cons The only concern for the time being should turn out to be the pricing options, but with endless integrations and to-the-point monitoring it provides, there is not much of an argument. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Giuseppe T. Cybersecurity Engineer Used the software for: Less than 1 year ### "Great SOC Tool" 5.0 June 27, 2023 Great tool for SOC monitoring, very easy to use and comprehensive. Pros XSOAR allows SOC Teams to monitor all security alerts in one place. Easy to use, fast analysis of security alerts, integration with other tools such as Crowdstrike and VirusTotal. Task automation is also great. Cons Nothing wrong with the tool, as it has many features already that are very useful for cybersecurity analysts. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Analyst Used the software for: Less than 1 year ### "One place solution to your organization's security queries." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 28, 2025 Overall Cortex XSOAR is a capable security orchestration and automation tool. Our integration with NGFW, XDR and cloud proxy has managed us to find a one place solution to every security related queries of our organization. Pros Cortex XDR compliments with this tool so well, seamless integration and also Palo Alto supports more than 150 more integrations with other security tools. Features worth noting are Dashboard and incident layout customization that goes with user or organization specific needs. Pre-Process rules is a good feature that helps reduce the alert noise. Updated threat intel. Cons Playbook development has a larger learning curve also troubleshooting is tricky. Incident classification goes wrong sometime, the remediation in turns becomes ineffective classification and mapping is done wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eduardo R. Cybersecurity Analyst Used the software for: Less than 1 year ### "Great for Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 26, 2023 Pros Integration with other systems. Automation. Dashboards, reports & charts. Cons Interface can be a bit too complicaded with a steep learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.