# Cortex XSOAR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cortex XSOAR Software - reviews, pricing plans, popular comparisons to other Cloud Security products and more. Source: https://www.capterra.com/p/229246/Cortex-XSOAR --- # Cortex XSOAR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Cortex XSOAR ## What is Cortex XSOAR? It is a cloud security solution that helps businesses manage threats, remediate ransomware, track incidents, and more. ## What is Cortex XSOAR used for? [SOAR](https://www.capterra.com/soar-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cortex XSOAR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paloaltonetworks.com&name=Cortex XSOAR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cortex XSOAR 4.8 (4) VS. [4.7 (26)](https://www.capterra.com/p/175185/Log360/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.8 (7) Value For Money 4.5 (4) Value For Money 4.9 (6) Customer Service 4.7 (3) Customer Service 4.7 (7) ## Cortex XSOAR alternatives [5.0 (1)](https://www.capterra.com/p/168954/Fidelis-Elevate/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Securaa](https://www.capterra.com/p/241084/SOAR-Tools/) [4.1 (7)](https://www.capterra.com/p/241084/SOAR-Tools/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241084/SOAR-Tools/) [FortiSIEM](https://www.capterra.com/p/172959/FortiSIEM/) [4.5 (12)](https://www.capterra.com/p/172959/FortiSIEM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172959/FortiSIEM/) Highest Rated [VenariX](https://www.capterra.com/p/10023310/VenariX/) [5.0 (5)](https://www.capterra.com/p/10023310/VenariX/#reviews) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10023310/VenariX/) [View all alternatives](https://www.capterra.com/p/229246/Cortex-XSOAR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Incident Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Reporting/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Risk Alerts 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifying as a warning or reminder of a potential or imminent hazard Process/Workflow Automation 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Streamlining repetitive tasks and activities through automated and predefined workflows Third-Party Integrations 4.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Threat Intelligence 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Information to prevent, understand and identify cyber threats Cortex XSOAR 16 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Graphical representation of data Manage and track all disruptions and incidents Observe and track the demand, usage, progress or quality of a system, product, or user Streamlining repetitive tasks and activities through automated and predefined workflows Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Interact with data visualization elements, such as charts and graphs, to drill down into data Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.5 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (4) 4.5 Based on 4 reviews ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SJ Shubham J. Senior Analyst Computer & Network Security ### "One place solution to your organization's security queries." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 27, 2025 Overall Cortex XSOAR is a capable security orchestration and automation tool. Our integration with NGFW, XDR and cloud proxy has managed us to find a one place solution to every security related queries of our organization. Pros Cortex XDR compliments with this tool so well, seamless integration and also Palo Alto supports more than 150 more integrations with other security tools. Features worth noting are Dashboard and incident layout customization that goes with user or organization specific needs. Pre-Process rules is a good feature that helps reduce the alert noise. Updated threat intel. Cons Playbook development has a larger learning curve also troubleshooting is tricky. Incident classification goes wrong sometime, the remediation in turns becomes ineffective classification and mapping is done wrong. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Eduardo R. Cybersecurity Analyst Oil & Energy ### "Great for Automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 21, 2023 Pros Integration with other systems. Automation. Dashboards, reports & charts. Cons Interface can be a bit too complicaded with a steep learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Giuseppe T. Cybersecurity Engineer Information Technology and Services ### "Great SOC Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 23, 2023 Great tool for SOC monitoring, very easy to use and comprehensive. Pros XSOAR allows SOC Teams to monitor all security alerts in one place. Easy to use, fast analysis of security alerts, integration with other tools such as Crowdstrike and VirusTotal. Task automation is also great. Cons Nothing wrong with the tool, as it has many features already that are very useful for cybersecurity analysts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Darshana K. SOC Analyst Computer & Network Security ### "SOAR at its very best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2019 Tailored response playbooks are utilized with Demisto in case a suspicious event occurs. Overall, it helps the team focus on proactive security objectives. Pros The classic war room concept has been stationed here with impressive response capabilities. Analysts can collaborate on the commands run in real-time, significantly increasing the chances of mitigation. Cons The only concern for the time being should turn out to be the pricing options, but with endless integrations and to-the-point monitoring it provides, there is not much of an argument. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)