# Page 2 | Wing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wing the right Staffing Agency solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229303/Wing/reviews --- Wing 4.8 (69) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Wing ## Showing most helpful reviews Showing 26-50 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OM Oscar M. Sr Partner Marketing and Advertising Used the software for: 1-2 years ### "Flexible, Reliable Partner for Quality Digital Marketing Talent" December 22, 2025 5.0 Wing Assistant has been a reliable partner for our digital marketing needs. Over the past two years, they’ve consistently delivered skilled professionals who fit our requirements and adapt to our workflows. Their flexibility and responsiveness stand out—they work with us to ensure the right fit and quickly address any challenges. Overall, Wing has helped us scale effectively while maintaining quality and process integrity. Pros Quality talent across the skills we need. Wing consistently sourced capable digital marketing professionals with the range of expertise our team requires. Works within our systems and processes. Their people integrated into our workflows as true team members—not just task-based contractors. Flexible and adaptable. Wing collaborated with us to find the right fit and was responsive and accommodating when a replacement was needed. Cons Time zone alignment can be tricky. Depending on the resource’s location, scheduling and real-time collaboration may require some adjustment. Initial onboarding takes effort. While Wing provides great talent, integrating them into our systems and processes requires a bit of upfront training. Review Source KH Keith H. VP of Customer Engagement Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Partnering with Wing Assistant" January 13, 2026 5.0 We had an overall positive experience with Wing from the beginning. We were assigned our Wing teammates within 2 weeks of signing up. They integrated into our system seamlessly and did a great job of communicating throughout the program. We never experienced any service or coverage issues throughout the program. Pros We partnered with Wing Assistant to provide customer service coverage for our non-business hours. We needed coverage from 4:30 pm to 8:00 am M-F and 24-hour coverage on the weekends. Our Wing teammates provided this coverage without any interruption to support our basic business functions. They easily integrated into our tech stack making communication with our Wing teammates seamless. They did a tremendous job of supporting our customers and prospects throughout the entire partnership. Wing Assistant provided us a budget friendly option compared to either hiring for 2nd and 3rd shirt or reconfiguring the hours of our existing team. Cons We did not have the opportunity to interview our Wing employees before they joined our program. All three associates were tremendous, but in the future, it would be beneficial to have input. Review Source Greg B. CEO Construction Used the software for: 6-12 months ### "Wing Assistant is part of our long term Team!" January 12, 2026 5.0 It has been a very enjoyable process. The VAs that they found for us are part of our Team just like being in our office. Pros The recruitment and onboarding process was efficient and effective. We are a lean company and making poor hires is costly. Wing Assistant saved us from those costly mistakes. Cons I can't say that I dislike anything. Get involved in the interviewing process if spoken fluency is a big deal. The more detailed you are, the better they can recruit for you. Review Source Buck R. Head of Sales Information Technology and Services Used the software for: Less than 6 months ### "A Rare Combination of Precision and Initiative" December 23, 2025 5.0 I believe my Wing assistant would stand on his head if I asked to. He proactively asks for priorities, clarity on assigned projects and consistently and continually updates me on progress. When he sees opportunities to improve what we're trying to achieve, he makes suggestions. He's all I can ask for at this time. Pros I've been impressed with quality of work we've received from our Wing assistant, \[sensitive content hidden\]. His attention to detail, passion, and continued learning is refreshing to see with a new hire and we're seeing the return on our investment already. Cons Overall, my experience to-date has been all positive. If I'd imporve one thing it would be to allow some flexibility in format of daily updates, but that is not a ding, just a preference. Review Source GJ Gabi J. Operations Director Construction Used the software for: 6-12 months ### " \[sensitive content hidden\] was Amazing! " December 29, 2025 5.0 We have gotten two VA's through wing and loved both of them! Wing does a great job placing assistants based on your needs! Pros We loved our experience with Wing. They placed \[sensitive content hidden\] to us as a BDR and he was FANTASTIC, a very quick learner and so coachable. Our customers only had great things to say about him and the support he offered. He was very communicative and easy to work with, we would've loved to keep him on if we could've! I recommend \[sensitive content hidden\] to anyone! Cons I wish it didn't take so long to get placed, it would be great if it only took like a week or even 10 days! Review Source SW Staccey W. Director of Strategy Hospital & Health Care Used the software for: Less than 6 months ### "Great value for money" November 7, 2025 5.0 Great! They respond quickly, find a candidate quickly, do all the interviews and background so we can get started quickly. Pros Great screening, saves me time with interviewing, great communication and support from the account managers. Cons The only thing is sometimes there is an initial language barrier but it is minor, so it just takes clearer communication Alternatives considered [The EDGE](https://www.capterra.com/p/8668/The-EDGE/) Reason for choosing Wing Wing had the most comprehensive program that did the interview process for me. Review Source JL Jeff L. Owner Computer Games Used the software for: Less than 6 months ### "Highly recommended for fast, effective, cost-effective VAs" May 14, 2025 5.0 Overall I was very pleased. The team was professional, the talent of high quality, and the turnaround time on all questions and request was fast. Pros The turnaround time to getting a virtual assistant was only about 48 hours, and she turned out to be very good. The pricing was very competitive, and my VA was available on a schedule that worked for me. I also had an assigned Customer Success Manager, \[sensitive content hidden\] who was able to help with with any questions I had about Wing itself, its offerings, as well as someone to discuss any issues I might have had working with my VA. Whenever I contacted \[sensitive content hidden\] he was able to get back to me within 24 hours. Truly great service. Cons There were a few minor technical issues with the mobile app vs. the in-browser experience. That said, the technical issues didn't prevent me from working with my VA, and the Wing team was responsive to my issue reports. Alternatives considered [Magic](https://www.capterra.com/p/10003392/Magic/) Reason for choosing Wing I found their online communication and task management portal to be excellent. Review Source MN Mikhaela N. Executive Director Environmental Services Used the software for: 1-2 years ### "Happy with my experience with Wing" October 7, 2025 5.0 My VA, Meenakshi, was friendly, responsive, and hardworking. I was not always good at describing what I needed but she was always able to figure it out. Pros My VA was fliendly, hardworking, and flexible in what she was able to work on. The workflow was an interesting feature as well. The costumer support was fast to reply and deal with any issues I had. Cons I had a bit of trouble initially adding the app to my phone, but I think that was fixed with an update. Review Source DC Dinesh C. Administrator Professional Training & Coaching Used the software for: Less than 6 months ### "Web developer from Wing help out." August 26, 2025 4.0 They got the job done without any hiccups. It took a week or so to find the right person for us, but after that everything worked out fine. Also communications was excellent. Pros Very professional. The whole experience was pretty seamless and our job was completed on time. The person assigned gave us an update every morning about what he plans to do that day and at the end of the day he reported what had been accomplished. Cons In the one month I worked with them, I really cannot think of any - the person assigned to our project knew his job, was punctual and professional. Review Source TJ TJ J. CEO Marketing and Advertising Used the software for: 1-2 years ### "Wing is amazing!" February 24, 2025 5.0 I enjoyed the experience with Wing very much. They were great to work with and would do it again.\[sensitive content hidden\] was an amazing assistant and highly recommend Wing to anyone. Cons Nothing. It was a pleasure to work with them and would do it again if the situation arrises. Review Source CR Chris R. President Insurance Used the software for: 6-12 months ### "Wing Assistant is essential to our business" October 3, 2024 5.0 Pros The assistants are excited to work and have a great work ethic. The leadership that we work with at Wing go out of there way to make the relationship with the assistant and our business successful. Cons There is nothing I have not liked about Wing. Review Source RA Robyn A. VP of General Administration Real Estate Used the software for: Less than 6 months ### "We love WING Assistant!!" October 31, 2024 5.0 Great experience and very helpful and accomodating. Pros Very attentive to our needs, great with communication. All assistants assigned have been nothing short of amazing. Cons No complaints with Wing, the only struggles we encountered were related to internet connectivity with some assistants located in areas prone to Typhoons and and VOIP app connectivity issues with assistants in Mexico. Bling was offered but did not work well with our systems in place. Review Source MH Mike H. Owner Real Estate Used the software for: 6-12 months ### "Great service" September 30, 2024 5.0 Great. Easy to use and they were responsive. Pros Easy to use and they found the right asst. Cons Not much of anything. They did everything I asked. Review Source JF Jefferson F. Owner Consumer Services Used the software for: Less than 6 months ### "10/10 work" December 11, 2024 5.0 10/10. Will be adding more from wing to our company. Pros My CSM responds quickly, the VA hired is amazing! Cons Nothing at the moment, finding talent takes time, wish It was faster. Review Source SK Steve K. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great VA company" October 28, 2024 5.0 Overall very positive experience, will use again. At the moment I can't justify the cost as I don't have enough tasks to keep them busy. Pros organized, efficient, friendly agents. Reasonable price. Cons some struggles with language fluency / phone call tasks, but overall language skills were good. Review Source Michael H. CEO Computer Software Used the software for: Less than 6 months ### ""Expert" virtual assistant was unable to do basic tasks" July 13, 2024 1.0 They sell you an "expert" EA with 5-7 years experience but they have call center experience, not EA experience. So she had no idea how to use QuickBooks, Google Suite, etc. I asked for a refund Pros The EA did clock in / out on time, was nice, and tried her best. I liked her personally. Cons Not transparent about the background of the EAs, won't let you interview or assess skills and culture fit. Reason for choosing Wing N/A Review Source Response from Wing Assistant July 18, 2024 Dear Michael, It seems you haven't been working with Wing Assistant. At Wing Assistant, clients can interview candidates for their positions. You seem not to have had that option with your service. Wing Assistant also allows replacements free of cost if clients are not happy with their Assistant. You seem not to have had that option with your service. Finally, all Executive Assistants at Wing Assistant are vetted and have ample experience specifically in their field. You seem to not have had that experience. If you are actually a customer of ours, and the team made a mistake on your account, simply reach out to your Client Success Manager (CSM) and have them solve all your problems for you :) All the best, Wing Team VR Verified Reviewer CEO Human Resources Used the software for: Less than 6 months ### "Quality support and bring patience for a fast-evolving & enhancing business model..." December 20, 2021 4.0 This was the best VA experience I've had with the talent itself. There is a lot that is good and works with Wing. You can't beat the value of the service and support. Love the workflows and the idea of the kanban board. Given I had previously led a team in the Philippines, I was prepared for how to work with my VA and navigate cultural nuances to create a strong relationship. This is a fast-growing, ever evolving business. Be prepared to bring a bit of patience as the company learns, grows, and improves....and know the intent to create a good outcome is always there. As with all technology platforms, information security is critical and I would recommend taking a more conservative approach by creating separate log-ins for your VA (vs. using the credentials feature) and confirm they have current hardware and software. Neither of these are Wing callouts, rather personal recommendations. Pros The virtual assistant support was really strong, so they employ great VAs with a desire to serve and support. I was also impressed with the speed of support and their willingness to take on work of a wide-variety. I really had a great experience with my VA. It was easy to send tasks via email or text. You can also enter work into the platform itself. Love the concept of the kanban board, just needs some enhancements to make it as useful as it could be. The ability to build workflows in the platform was great....my VA was able to do a multi-step process, and execute it really well, the very first time because of the workflow feature. The value of what you get is really strong. The people of Wing have a high commitment level to serving and resolving any issues that arise. As a fast-growing and fast-evolving business, the approach to solving isn't always spot on or people on the ground aren't always aware of viable solutions, but it is 100% well intended...so if you don't get the resolution you want/need the first time, keep trying. Cons Wing needs a way to collect user feedback in real-time. The kanban board doesn't allow me as the user to close out an item. The interaction between the app and desktop can be a little spotty at times. The credentials feature in the Wing videos sounds more secure in the videos than it is in practice. This isn't the fault of Wing, as this feature is as secure as it could be. I would highly encourage users to set up their Wing VA with their own log-ins to various systems vs using this feature. Lastly, the Wing VAs are supposed to have minimum laptop and software requirements. Ask and confirm that is the case, as the latest software security measures won't work otherwise. Reason for choosing Wing Great value. Easy to manage. Review Source Response from Wing Assistant January 3, 2022 Hi there, Thank you so much for this in-depth and detailed review - your feedback is very helpful and greatly appreciated! Your software recommendations are very valuable, so we've already forwarded them to our Product Development team. It might take us a few months to incorporate all of them, but we will be working on it. Again, thanks a lot for taking the time to share your thoughts with us :) All the best, Wing Team Shelly H. CEO Management Consulting Used the software for: 6-12 months ### "Results driven VA company to help you grow your bottom line with plenty of ROI" September 26, 2022 5.0 Wing is the solution for any business that is considering outsourcing tasks and projects that want reliability, efficiency, and results. I could not imagine operating my company without using Wing for our daily business operation which has helped our company to significantly thrive. Pros Ease of use - the dashboard is at a glance and easy to update/view Cons I enjoy the software and it suits my needs. Review Source Response from Wing Assistant February 15, 2023 Hi Shelly, Thank you so much for taking the time to write this review! We're glad that the dashboard was easy to use and suited your needs, and we're thrilled to have significantly helped your business thrive. We're a results-driven VA company that provides reliable, efficient, and results-oriented solutions for outsourcing tasks and projects, and we're proud to have contributed to your business's success. We appreciate your feedback and are grateful for your choice of Wing as your virtual assistant provider :) All the best, Wing Team Kelsey C. Co-Founder Marketing and Advertising Used the software for: 6-12 months ### "Renewed my optimism for VAs in general" November 8, 2022 4.0 The assistants have been able to use many systems proficiently and get a lot of tasks done for me Pros Wing VAs are well screened and can manage tasks in real time without the need for drawn out instructions which often make it worse than doing the task yourself. Cons The onboarding process was a bit confusing, and the matching takes a bit longer than expected - but thats an expectations thing not a problem. I just didn't know what to expect. Review Source Response from Wing Assistant February 15, 2023 Hi Kelsey, Thank you so much for your review - we're delighted to learn that our assistants have efficiently used various systems and accomplished several tasks for you. We appreciate your feedback about the onboarding process as we're always looking for ways to improve our processes, and your feedback is essential in helping us achieve that goal. Thank you for choosing Wing, and we look forward to continuing to provide you with excellent service :) All the best, Wing Team Con C. Co-founder Writing and Editing Used the software for: 6-12 months ### "A great solution to virtual assistants" November 21, 2022 4.0 I've been trying to solve extending myself more. I feel good that Wing's helped me make good gains there. Pros The assistant I brought on through Wing has been wicked helpful. She's coachable and works hard to learn new tools and processes. I can truly rely on her. Cons The UX/UI of the Wing software itself is clunky. To be honest, though, it's unnecessary to me. All the features of the software (task management, communication, etc) I solve with tools in my existing stack. Review Source Response from Wing Assistant February 15, 2023 Hi Con, We appreciate you taking the time to share your review with us. It's great to hear that your assistant has been a dependable and valuable solution for you, and that she's receptive to learning and adjusting to new tools and processes. We noted your feedback on the UX/UI of our software. We value all customer input as we strive to improve and make it more user-friendly to meet everyone's needs. Once again, we appreciate that you've chosen Wing and we're excited to continue working with you :) All the best, Wing Team VR Verified Reviewer CEO Information Technology and Services Used the software for: 6-12 months ### "Exceptional VA and More" October 16, 2022 5.0 Wing has been a huge game changer for our business, helping us with traditional administrative work but also with growing our user base, reviewing our marketing efforts, engaging potential users via social media, and much more. Pros Wing provides a platform along with an exceptional Virtual Assistant. You get the combined benefit of working with a VA and the workflow benefits from their experience in effectively working with VAs. The results are exceptional. Cons I have nothing to complain about here, as Wing is very flexible in how you use their software when working with a VA. Review Source Response from Wing Assistant February 15, 2023 Hey there, Thank you for your review! We appreciate the time you took to share your positive experience with Wing. We're glad to hear that you're enjoying the combined benefits of working with a VA and our platform, which has resulted in exceptional outcomes for your business. At Wing, we strive to offer seamless and effective solutions that are tailored to each client's needs to help them succeed. Again, thanks a lot for taking the time to share your feedback with us :) All the best, Wing Team Megan M. President Staffing and Recruiting Used the software for: 6-12 months ### "Highly Recommend" November 5, 2022 5.0 Pros We have been incredibly pleased with Wing and the VA's we have been matched with through them. They make the process very easy and the candidates they work with are professional, experienced, and have done great work for us. I have highly recommended them to numerous business owners who need help and are looking for affordable ways to grow! Do not delay, sign up with them today! Cons I would like it to integrate with our customized industry software. Review Source Response from Wing Assistant February 15, 2023 Hi Megan, Thank you for sharing your positive experience with Wing and for recommending our services to other business owners. We're thrilled to hear that our VAs have been able to provide professional and quality work to you. Regarding the integration with your customized industry software, we appreciate your feedback and understand the importance of this feature. We're always looking for ways to improve our services and will take this into consideration as we continue to develop and enhance our offerings :) All the best, Wing Team EB Erik B. CEO Construction Used the software for: 1-2 years ### "Wing Review for Mid-Size Company Execs" March 11, 2024 5.0 Pros I have used Wing several times over the past few years, and I’ve always been very impressed with their service. The online platform makes it very easy to explain tasks and recurring responsibilities, and the assistants themselves are extremely communicative. Much higher quality than any of the other services that I have utilized, and the cost is very competitive for businesses that have a need for “retainer” type assistance that is not billed by the hour. Cons No complaints. The assistants are communicative to the point of over communicating at times, but I really can’t complain about that with service like this. Better than the alternative. Review Source VR Verified Reviewer energy analyst Construction Used the software for: 6-12 months ### "Efficient Helper" June 22, 2021 5.0 At this price point, it's amazing to a have a constant helper available via browser, app, and even phone number. Even when there is something that I can't solve myself, my account manager (\[SENSITIVE CONTENT\]) is always within reach. Pros I love the workflow tool that enables my assistant to do all of my recurring tasks without me reminding them. Additionally, the Slack integration is very cool and convenient. Cons Until a few days ago, there were still a few bugs. However, the new software version does look much nicer and works pretty well so far. Review Source Response from Wing Assistant October 8, 2021 Hey there, It's great to hear you feel we are efficient :) We're also stoked that you like our software features. If you'd like, we would love for you to reach out to your Success Manager and provide some more feedback on software features you would like to see implemented. We are looking forward to hearing from you! All the best, Wing Team JB Jack B. Business Broker Commercial Real Estate Used the software for: Less than 6 months ### "Great Centralized VA Service" October 26, 2022 5.0 Super simple, great promotions, very responsive to feedback. Pros Easy to use, comprehensive, smooth, and transparent. Cons Not many cons, but I did wish maybe for more available languages. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) The app for Monday.com leaked private information due to bugs in the programming. Information wasn't secured and sheets were Review Source Response from Wing Assistant February 15, 2023 Hi Jack, Thank you so much for taking the time to write this review! We're glad to hear that you find our platform easy to use, comprehensive, smooth, and transparent. Your feedback regarding the availability of more languages is greatly appreciated, and we will certainly consider it as we work towards improving our service. We're sorry to hear that you experienced a privacy concern with Monday.com. At Wing, data security and privacy are of utmost importance to us, and we take all necessary measures to protect our clients' information. We value your trust in our platform and are committed to providing a secure and reliable service to all our users :) All the best, Wing Team Talk to a Capterra advisor for free and get results within 15 minutes.