# Page 3 | Wing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Wing the right Staffing Agency solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229303/Wing/reviews --- Wing 4.8 (70) [View alternatives](https://www.capterra.com/p/229303/Wing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Wing ## Showing most helpful reviews Showing 51-70 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB Jack B. Business Broker Commercial Real Estate Used the software for: Less than 6 months ### "Great Centralized VA Service" October 26, 2022 5.0 Super simple, great promotions, very responsive to feedback. Pros Easy to use, comprehensive, smooth, and transparent. Cons Not many cons, but I did wish maybe for more available languages. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) The app for Monday.com leaked private information due to bugs in the programming. Information wasn't secured and sheets were Review Source Response from Wing Assistant February 15, 2023 Hi Jack, Thank you so much for taking the time to write this review! We're glad to hear that you find our platform easy to use, comprehensive, smooth, and transparent. Your feedback regarding the availability of more languages is greatly appreciated, and we will certainly consider it as we work towards improving our service. We're sorry to hear that you experienced a privacy concern with Monday.com. At Wing, data security and privacy are of utmost importance to us, and we take all necessary measures to protect our clients' information. We value your trust in our platform and are committed to providing a secure and reliable service to all our users :) All the best, Wing Team BP Brian P. CEO Real Estate Used the software for: Less than 6 months ### "Great Assistants" June 9, 2023 5.0 The staff is top notch. Very professional and responsive. They go out of their way to make sure you are happy with your assistants. Pros The Wing process is really easy to use. They find great talent and take care of the payroll, supervision, and procurement of the talent. If you have repeatable processes, then the Wing assistants are phenomenal at executing them. Cons The Wing software is still in process. It has some great features, but the built in chat still needs some work. I switched over to using Discord for my communication with the assistants and it works seamlessly. By the time you read this review, they may have upgraded their platform. They have this feature on the roadmap. Reason for choosing Wing Better price point, better software. Review Source DM Dave M. Operations Director Religious Institutions Used the software for: 6-12 months ### "Great service for the price compared to others" October 31, 2023 5.0 My experience with Wing was great overall. Pros The price to value is great! The response time from support and my dedicate success manager was very fast. My VA was also responsive and easy to work with. Cons Training a VA can take time. Working with a virtual employee has a learning curve with it. If you are patient and willing to give it time. Review Source JR James R. Principal Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent support day-to-day" June 15, 2021 5.0 The Wing team has been helpful from customer support on through the daily work. Pros Wing is a much easier method of outsourcing VA tasks than hiring offshore workers directly—they handle the admin, training, HR, etc. which allows me to focus on more core business and use Wing as a force multiplier. Cons Getting up and running is easy—I’d maybe prefer a bit more insight into the technical integrations, but I interface with them mostly via Slack rather than their app/platform, so that may not be a valid point. Reason for choosing Wing Pricing, ease of use, communication Review Source Response from Wing Assistant October 8, 2021 Hi James, Thanks so much for your kind words - we appreciate it :) Point taken regarding our communication about tech features. We will launch a new website next month where we will include a dedicated section on all software integrations! All the best, Wing Team HF Hunter F. Marketing Manager Computer & Network Security Used the software for: Less than 6 months ### "Great value and easy to work with" January 17, 2024 4.0 It was pretty good. First time using a virtual assistant and definitely helped me to document tasks and procedures to help them to be performed by others. Pros They were very communicative. They have talent that is able to help at a reasonable cost. Cons The portal they had wasn't the best. It would have been great to meet from right within their portal, do calls. The adding/changing and editing of tasks wasn't the easiest either. Messages would just delete after you typed a whole message and then tried sending an attachment. That happened a time or two before I learned. Review Source JS Jill S. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Thank you Darlene!" September 26, 2022 5.0 My experience with Wing has been excellent. \[SENSITIVE CONTENT\] has helped me find a great support and I’m hoping to get more support. Pros Everything is easy with Wing. The tools, support, platform, etc. Cons All aspects are going well. I have no complaints at this time. Review Source Response from Wing Assistant February 15, 2023 Hi Jill, Thank you so much for taking the time to write this review! We're glad everything has been easy for you, including our tools, support, and platform and we're happy that our team has provided great support and that you're looking for more in the future. At Wing, we're dedicated to helping you achieve success, and we appreciate your recommendation of our service :) All the best, Wing Team EG Eli G. Solutions Architect Computer Software Used the software for: Less than 6 months ### "Great Software" October 28, 2022 5.0 Pros Wing saves our company time and has a great Customer Success team Cons sometimes there is a delay on the web when you try to add a task Review Source Response from Wing Assistant February 15, 2023 Hi Eli, Thank you for sharing your positive experience with Wing. We're glad to hear that our software has been a time-saver for your company and that our Customer Success team has provided excellent support. We're happy to announce the release of our new app version, which we're confident will address the delay issue you mentioned. If you still encounter any problems, please reach out to your dedicated Success Manager, and we'll promptly address them to ensure a smooth experience for you :) All the best, Wing Team TB Tristan B. Chief Account Developer Computer Software Used the software for: 6-12 months ### "Wing has been great! " August 23, 2023 5.0 Pros We love our VAs, they have been so helpful in us completing all our tasks as a business. Cons Sometimes the Wing Ops portal goes down with no notice. Hard to know when it is working, or if our VAs are on break. Review Source CE Courtney E. Owner/CEO Investment Banking Used the software for: 6-12 months ### "Good service, but expensive" July 9, 2021 4.0 Overall there is value in the service, but it is incredibly higher priced than similar services at the same quality. Pros Our assistant was incredible. They had a great attitude and always wanted to help us Cons The cost was so far above any similar service Review Source Response from Wing Assistant October 8, 2021 Hi Courtney, Thanks so much for having tried us and for taking the time to provide feedback! We're bummed to hear we didn't live up to your expectations regarding the cost. It's true that we don't do low-cost plans with only a few hours, but specialize in part-time and full-time assistants. Since we do provide decent and fair wages to Wing assistants, unfortunately, we can't go lower here :( All the best, Wing Team HK Hannah K. CEO Public Relations and Communications Used the software for: Less than 6 months ### "Wing gave me Wings!" June 17, 2021 5.0 I LOVE LOVE LOVE WING. I only wish I had known about it sooner. I have never felt personally more productive--thanks to my dedicated VA. I appreciate her and WING very much! Pros I LOVE LOVE LOVE Wing! It changed my life. This is the best investment I made---because it's the closest thing to buying time. My dedicated virtual assistant is literally saving me time and energy. I am so grateful to her. I tried several VA platforms, and none compares to Wing. I was blown away by the level of customer support and service. I would HIGHLY recommend Wing to any busy professional. Cons It would be nice to have a internal task log that can be integrated seamlessly into existing project management systems. Currently there is a chat box only. Review Source Response from Wing Assistant October 8, 2021 Hi Hannah, Thanks so much for this amazing review - we love that you love us :) Also, we took note of your suggestion of improving our internal task log - it's on our product roadmap for the coming quarter! All the best, Wing Team AN Ally N. Implementation Computer Software Used the software for: Less than 6 months ### "Amazing Team at WingAI!!" February 26, 2024 5.0 Pros Loved working with the team at WingAI. They are a very capable and driven team looking to provide solutions for all types of businesses. Cons Nothing so far! I'm looking forward to working with the team again! Review Source AP Ammon P. Director Wholesale Used the software for: Less than 6 months ### "Awesome... No other word" September 28, 2022 5.0 Pros The team, from on boarding all the way through to the Virtual Assistant them self. Amazing Team, Amazing communication. Loving my new additions to the team! Cons Ease of use. It is "Male Proof" in how the website works and is operated. Review Source Response from Wing Assistant February 15, 2023 Hi Ammon, Thank you for taking the time to leave this review. We're glad to hear that you had an awesome experience working with our team, from onboarding to your new Virtual Assistant. We always strive to provide exceptional service and communication to our clients. We also appreciate your feedback on the ease of use of our website. We understand that simplicity and clarity are essential, and we'll take your feedback into consideration as we continue to improve our platform. Thank you for choosing Wing, and we're excited to continue supporting you and your business :) Best regards, Wing Team RF Rami F. CEO Computer Software Used the software for: Less than 6 months ### "Removing the Cons from managing off-site staff " June 16, 2021 5.0 The Wing Platform helps us delegate and manage our VA Staff. Pros Wing Software is a platform of services and tools that increase productivity. Cons The feature I would most like to see is one that helps to deploy and manage s SOPs. Reason for choosing Wing The Wing platform is robust and holistic in its approach to solutions at a price that is undeniably the best value we saw in the marketplace. Review Source Response from Wing Assistant October 8, 2021 Hi Rami, Great that we can help you get more stuff done :) Also, we appreciate your proposal to include an SOP feature. Rest assured that it is on the product roadmap for the next major software release! All the best, Wing Team tH tim H. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great sourcing of assistant!" September 18, 2023 5.0 Pros The assistant that we received is the best part of the service! Review Source NM Noah M. Customer Advocate Manager Consumer Services Used the software for: Less than 6 months ### "Great VA Service" May 30, 2023 5.0 Pros The process for getting set up is super easy and quick. They did all the work in finding an assistant that meets my needs and did a great job. My VA does a great job of communicating and her work is high quality. The cost is also super reasonable and I definitely see more than enough value to justify the cost. Cons I can't think of any cons to the service. Review Source JD Jose D. Owner Legal Services Used the software for: Less than 6 months ### "Excellent virtual assistant platform" June 12, 2023 5.0 Pros Wing found us a terrific virtual assistant really quickly based on our specifications. Their customer success team and online platform made onboarding and managing our assistant very easy. Cons No complaints at all. The service is excellent and we would use it again if the need arises. Review Source AH Alicia H. Strategy & Ops Information Technology and Services Used the software for: Less than 6 months ### "Great experience so far" August 15, 2021 5.0 It has been a great experience for us so far Pros Our assistant \[SENSITIVE CONTENT\] is great to work with, high quality work deliverables and great attitude. Cons Not at this time, I have really enjoyed working with \[SENSITIVE CONTENT\]. Do not really use / interact with much othr software parts. Review Source Response from Wing Assistant October 8, 2021 Hi Alicia, Thanks for taking the time to leave us a review - we're glad it's going well! We notice that the software piece of our service hasn't fully excited you yet - don't worry, we just pushed an update that might change that :) All the best, Wing Team NC Nicholas C. Owner Graphic Design Used the software for: Less than 6 months ### "Absolutely brilliant to deal with. Highly recommend. " October 12, 2023 5.0 Brilliant! Pros Great communicators. Amazing to work with. Cons There aren't any cons with Wing.. The experience has been great! Review Source Himani H. UX Researcher Information Technology and Services Used the software for: I used a free trial ### "Wing is the best Virtual assistant in the world!" October 14, 2021 5.0 Awesome Pros Efficiency and friendly along with ease of use Cons I liked everything about software, there is nothing i can point out maybe they can introduce more products that i would love to use Review Source Response from Wing Assistant November 5, 2021 Hey Himani, Thank you so much for sharing your experience with us! We are looking forward to continuing to provide you with research and admin support. Brace for new products - this month, we'll release our Social Media Assistant product :) All the best, Wing Team BW Benson W. investor Venture Capital & Private Equity Used the software for: Less than 6 months ### "I pay wing a few hours worth of dollars and get back 50+ hours every month" July 20, 2021 5.0 Pros To be honest, once the wing virtual assistant joined my slack channel I've interacted directly with the VA and let them use the wing software (or whatever tools are appropriate) to perform their role. Cons I feel bad when I under utilize my VA and I get daily notifications asking for more work, how is their work ethic so powerful compared to everyone else I've worked with?!? Review Source Response from Wing Assistant October 8, 2021 Dear Benson, Thank you so much for taking the time to write this review! We're glad we can make a difference in your work-life. And don't feel bad on days when there's less work - your assistant always has their Wing team to connect with and socialize :) All the best, Wing Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.