# Page 3 | Wing Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Wing the right Staffing Agency solution for you? Explore 69 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229303/Wing/reviews --- Wing 4.8 (69) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Wing ## Showing most helpful reviews Showing 51-69 of 69 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BP Brian P. CEO Real Estate Used the software for: Less than 6 months ### "Great Assistants" June 9, 2023 5.0 The staff is top notch. Very professional and responsive. They go out of their way to make sure you are happy with your assistants. Pros The Wing process is really easy to use. They find great talent and take care of the payroll, supervision, and procurement of the talent. If you have repeatable processes, then the Wing assistants are phenomenal at executing them. Cons The Wing software is still in process. It has some great features, but the built in chat still needs some work. I switched over to using Discord for my communication with the assistants and it works seamlessly. By the time you read this review, they may have upgraded their platform. They have this feature on the roadmap. Reason for choosing Wing Better price point, better software. Review Source VR Verified Reviewer President Oil & Energy Used the software for: Less than 6 months ### "Help for repetitive tasks " June 17, 2021 5.0 Wing allows me to automate my daily, weekly reporting tasks. This frees up time to focus on more important initiatives within my company. Pros The service was easy to set up. Once an account was created, I began loading videos. Tons of tools to help document the tasks you want the VA to perform. Tools such as video, process docs, and chat in app. Every morning my VA lets me know when they come online along with letting me know when the sign off for the day. Cons On occasion the app will get buggy on mobile. I just close it and reopen. Then everything is fine Review Source Response from Wing Assistant October 8, 2021 Hey there, Thanks so much for taking the time to provide us with feedback. We just launched a new app version which should put those issues to rest. Please reach out to your Success Manager if you still experience any issues, and we'll fix it right away :) All the best, Wing Team JR James R. Principal Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent support day-to-day" June 15, 2021 5.0 The Wing team has been helpful from customer support on through the daily work. Pros Wing is a much easier method of outsourcing VA tasks than hiring offshore workers directly—they handle the admin, training, HR, etc. which allows me to focus on more core business and use Wing as a force multiplier. Cons Getting up and running is easy—I’d maybe prefer a bit more insight into the technical integrations, but I interface with them mostly via Slack rather than their app/platform, so that may not be a valid point. Reason for choosing Wing Pricing, ease of use, communication Review Source Response from Wing Assistant October 8, 2021 Hi James, Thanks so much for your kind words - we appreciate it :) Point taken regarding our communication about tech features. We will launch a new website next month where we will include a dedicated section on all software integrations! All the best, Wing Team DB Doug B. Chief Good Officer Marketing and Advertising Used the software for: Less than 6 months ### "Best experience I've had with an executive assistant" July 13, 2021 5.0 Pros I've worked with lots of executive assistants over the years and hands down love working with my assistant at Wing most of all. The structure Wing has set up is really effective. I love knowing there's always a real person working on my tasks, having managers helping, knowing my assistant is finding AI tools to optimize. I often recommend Wing to clients, friends, and family. I'm big fan. Cons Hard to think one but if I had one—it'd be that I do wish it was a little easier to meet over Zoom or have my Wing assistant join Zoom meetings. Reason for choosing Wing Other than Fin, which is no longer around, I'm not aware of any other tools that are similar to what Wing offers. Review Source Response from Wing Assistant October 8, 2021 Dear Doug, We're happy to see that you like us! Also, thanks for pointing out the room for improvement regarding Zoom meetings - we are working on an integration within our platform that will make this super smooth :) All the best, Wing Team JS Jill S. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Thank you Darlene!" September 26, 2022 5.0 My experience with Wing has been excellent. \[SENSITIVE CONTENT\] has helped me find a great support and I’m hoping to get more support. Pros Everything is easy with Wing. The tools, support, platform, etc. Cons All aspects are going well. I have no complaints at this time. Review Source Response from Wing Assistant February 15, 2023 Hi Jill, Thank you so much for taking the time to write this review! We're glad everything has been easy for you, including our tools, support, and platform and we're happy that our team has provided great support and that you're looking for more in the future. At Wing, we're dedicated to helping you achieve success, and we appreciate your recommendation of our service :) All the best, Wing Team RM Ryan M. Founder Marketing and Advertising Used the software for: 6-12 months ### "My Secret Weapon" August 9, 2021 5.0 AMAZING! Pros SUPER easy to work with. Fantastic quality of work. Fast communication. Followed instructions very well. Cons Nope! The service was exactly what I needed it to be! Review Source Response from Wing Assistant October 8, 2021 Hey Ryan, Dang, that's a helluva review! We're excited that you are excited :) Keep in mind that you can always reach out to your dedicated Success Manager in case an unexpected challenge ever arises. All the best, Wing Team TB Tristan B. Chief Account Developer Computer Software Used the software for: 6-12 months ### "Wing has been great! " August 23, 2023 5.0 Pros We love our VAs, they have been so helpful in us completing all our tasks as a business. Cons Sometimes the Wing Ops portal goes down with no notice. Hard to know when it is working, or if our VAs are on break. Review Source SD Sunny D. CEO Computer Software Used the software for: 6-12 months ### "Great use of money for startups" May 10, 2023 5.0 Awesome experience, wing helped us a lot to do lot of little todos. Pros It is super affordable to have great talent from India and other countries Cons The ramp up time can be a bit challenging sometimes. Review Source CE Courtney E. Owner/CEO Investment Banking Used the software for: 6-12 months ### "Good service, but expensive" July 9, 2021 4.0 Overall there is value in the service, but it is incredibly higher priced than similar services at the same quality. Pros Our assistant was incredible. They had a great attitude and always wanted to help us Cons The cost was so far above any similar service Review Source Response from Wing Assistant October 8, 2021 Hi Courtney, Thanks so much for having tried us and for taking the time to provide feedback! We're bummed to hear we didn't live up to your expectations regarding the cost. It's true that we don't do low-cost plans with only a few hours, but specialize in part-time and full-time assistants. Since we do provide decent and fair wages to Wing assistants, unfortunately, we can't go lower here :( All the best, Wing Team AN Ally N. Implementation Computer Software Used the software for: Less than 6 months ### "Amazing Team at WingAI!!" February 26, 2024 5.0 Pros Loved working with the team at WingAI. They are a very capable and driven team looking to provide solutions for all types of businesses. Cons Nothing so far! I'm looking forward to working with the team again! Review Source SA Sean A. CEO Financial Services Used the software for: Less than 6 months ### "Useful and Effective Assistant for Content" August 15, 2021 5.0 Pros Wing did a great job of matching me with a terrific content writer for an amazing price. We got exactly what we paid for! We will be using Wing again in the future. Cons Took a bit of time initially to get paired with the right assistant. Review Source Response from Wing Assistant October 8, 2021 Hi Sean, We appreciate your words and are glad that it's going well for you :) If anytime you face an issue, simply reach out to your Success Manager, and they will help you out immediately! All the best, Wing Team RF Rami F. CEO Computer Software Used the software for: Less than 6 months ### "Removing the Cons from managing off-site staff " June 16, 2021 5.0 The Wing Platform helps us delegate and manage our VA Staff. Pros Wing Software is a platform of services and tools that increase productivity. Cons The feature I would most like to see is one that helps to deploy and manage s SOPs. Reason for choosing Wing The Wing platform is robust and holistic in its approach to solutions at a price that is undeniably the best value we saw in the marketplace. Review Source Response from Wing Assistant October 8, 2021 Hi Rami, Great that we can help you get more stuff done :) Also, we appreciate your proposal to include an SOP feature. Rest assured that it is on the product roadmap for the next major software release! All the best, Wing Team JH Jayne H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "New client still exploring" August 16, 2021 4.0 Still exploring Pros Still exploring. I haven’t had the chance to check out all the availability of the software mostly because it works better on desktop and I have a greater access to mobile app more. Cons Hard to use in app Desktop they said is better ease but I don’t have the chance to open up desktop as often. Review Source Response from Wing Assistant October 8, 2021 Hi Jayne, Thanks for leaving your review and feedback regarding our apps - it's incredibly valuable for us to know how we can do better! We just released a new mobile app last week! Let us know if this works better for you now :) All the best, Wing Team NM Noah M. Customer Advocate Manager Consumer Services Used the software for: Less than 6 months ### "Great VA Service" May 30, 2023 5.0 Pros The process for getting set up is super easy and quick. They did all the work in finding an assistant that meets my needs and did a great job. My VA does a great job of communicating and her work is high quality. The cost is also super reasonable and I definitely see more than enough value to justify the cost. Cons I can't think of any cons to the service. Review Source SB Skye B. Managing Director Financial Services Used the software for: Less than 6 months ### "I'm now 100x more productive thanks to Wing!" July 5, 2021 5.0 Pros Wing took less than minutes to setup and their team was absolutely exceptional in answering any questions that I had. It's extremely convenient to use and we are beyond thrilled with our EA. Wing is an expert at matchmaking! Cons Right now the conversations are in a 1:1 setting instead of a group setting however, wing is working on a way to chat with your assistant in a group message so that your whole team can be in sync. Reason for choosing Wing The team, quality of the product and the quality of assistants. Review Source Response from Wing Assistant October 8, 2021 Hi Skye, Amazing that we are able to make you more productive! Thanks for pointing out the missing group chat feature - we are on track to launching it this quarter :) All the best, Wing Team AH Alicia H. Strategy & Ops Information Technology and Services Used the software for: Less than 6 months ### "Great experience so far" August 15, 2021 5.0 It has been a great experience for us so far Pros Our assistant \[SENSITIVE CONTENT\] is great to work with, high quality work deliverables and great attitude. Cons Not at this time, I have really enjoyed working with \[SENSITIVE CONTENT\]. Do not really use / interact with much othr software parts. Review Source Response from Wing Assistant October 8, 2021 Hi Alicia, Thanks for taking the time to leave us a review - we're glad it's going well! We notice that the software piece of our service hasn't fully excited you yet - don't worry, we just pushed an update that might change that :) All the best, Wing Team JP Jeffrey P. CTO, CPO Information Technology and Services Used the software for: 6-12 months ### "Great service, easy to setup, exceptional customer service" June 16, 2021 5.0 Pros Can handle a lot of miscellaneous service - we used it while we were scaling. Setup was a breeze, so fast and easy. Cons We didn't use Slack (which they had an integration with) so that took a little getting used to (now we use Slack, like everyone else). Reason for choosing Wing Customer support, sign up, and trustworthiness. Review Source Response from Wing Assistant October 8, 2021 Hi Jeffrey, Thanks for taking the time to leave us a review! I am glad you found use in Slack - with our integration, you will now be able to chat with your assistant directly on Slack without leaving your space :) All the best, Wing Team Himani H. UX Researcher Information Technology and Services Used the software for: I used a free trial ### "Wing is the best Virtual assistant in the world!" October 14, 2021 5.0 Awesome Pros Efficiency and friendly along with ease of use Cons I liked everything about software, there is nothing i can point out maybe they can introduce more products that i would love to use Review Source Response from Wing Assistant November 5, 2021 Hey Himani, Thank you so much for sharing your experience with us! We are looking forward to continuing to provide you with research and admin support. Brace for new products - this month, we'll release our Social Media Assistant product :) All the best, Wing Team BW Benson W. investor Venture Capital & Private Equity Used the software for: Less than 6 months ### "I pay wing a few hours worth of dollars and get back 50+ hours every month" July 20, 2021 5.0 Pros To be honest, once the wing virtual assistant joined my slack channel I've interacted directly with the VA and let them use the wing software (or whatever tools are appropriate) to perform their role. Cons I feel bad when I under utilize my VA and I get daily notifications asking for more work, how is their work ethic so powerful compared to everyone else I've worked with?!? Review Source Response from Wing Assistant October 8, 2021 Dear Benson, Thank you so much for taking the time to write this review! We're glad we can make a difference in your work-life. And don't feel bad on days when there's less work - your assistant always has their Wing team to connect with and socialize :) All the best, Wing Team Talk to a Capterra advisor for free and get results within 15 minutes.