--- title: "Zest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zest Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more." source_url: "https://www.capterra.com/p/229365/Zest/" page_type: "product" language: "en" --- # Zest Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Zest ## What is Zest? Ever wonder what truly drives employee engagement and retention? At Zest, we’ve cracked the code. We’re not just another benefits technology provider – we’re the Technology of Benefits! With our holistic platform, we’re championing a new era of employee engagement through seamless, user-friendly, and unmatched flexible solutions. We empower you to communicate and recognize your employees, create dynamic content, generate insightful reports, and navigate complex benefits schemes – all tailored to your unique needs. Ready to take your employee engagement to the next level? And we just won the award for Best Benefits Technology Platform! ## What is Zest used for? [Benefits Administration](https://www.capterra.com/benefits-administration-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zestbenefits.com/&name=Zest) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zest 5.0 (5) VS. [4.9 (4,867)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price Contact vendor Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.9 (4,866) Value For Money 5.0 (4) Value For Money 4.8 (3,712) Customer Service 5.0 (5) Customer Service 4.7 (3,999) ## Zest alternatives [4.3 (1,931)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,392)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,224)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (3,556)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229365/Zest/alternatives/) ## FAQs about Zest Overview ### What company size and specific industries is Zest built for? Zest is designed for public and private sector employers of all sizes that want to attract, engage, and motivate employees. It also targets organisations in the employee benefits and HR sectors, making it a fit for companies managing workforce engagement, rewards, or benefits programs across those environments. Features and Usability ### What are the key features of Zest? Zest offers benefits management and employee benefits administration tools, including online benefits enrollment, health insurance administration, and life insurance administration. It also includes an employee portal and self-service portal, activity and benefits dashboards, customizable reports, real-time reporting, data import/export, reminders, and third-party integrations. Getting Started and Support ### What training and onboarding options does Zest offer? Zest provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars provide scheduled training coverage, and documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Zest offer? Zest offers email/help desk support, a knowledge base, and chat. These channels give users direct contact options and self-service help for common questions. No reviewer feedback on support quality, response times, or helpfulness is available in the catalog data, so support experience details are not included. ## Features AI summary Based on 3,705 Benefits Administration reviews Not all Benefits Administration products cover every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Benefits Management** (**59%** of reviewers rated this feature as critical) - **Online Benefits Enrollment** (**49%**) - **Payroll Management** (**64%**) Zest includes **Benefits Management** and **Online Benefits Enrollment**, so teams can manage benefit plans and handle employee enrollment online in one system. However, it does not offer **Payroll Management**. Instead, it provides **Health Insurance Administration** (**51%**) and **Employee Benefits Administration** (**47%**), which still support core benefits tasks even without built-in payroll capabilities, helping businesses manage coverage details and employee benefit programs more efficiently. Online Benefits Enrollment 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal Employee Benefits Administration 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks Benefits Dashboard 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers Life Insurance Administration 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Set up and manage life insurance benefits for your employees Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Benefits Management Record employee's benefit plans and selections throughout career progression Zest 17 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers - Benefits Management: Record employee's benefit plans and selections throughout career progression - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Self Service: Gateway through which employees can access the system - Health Insurance Administration: Set up and manage health insurance benefits for employees - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 5.0 (4) ### Starting price Free trial not available Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KA Kathryn A. Payroll & Benefits Officer Outsourcing/Offshoring ### "Excellent product & customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2021 Overall, very impressed with our Zest experience and we will continue to use this benefits platform for the foreseeable. Pros The attention to details and customization is impressive. The software helps minimise payroll errors and the customer service team and always quick and effective. Cons Our life assurance beneficiary selection could be improved. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AR Andy R. Employee Benefits Director Financial Services ### "Zest Benefits Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 27, 2021 Very positive and would highly recommend. Pros The ability to implement an online benefits solution for our clients in matter of days not weeks is really important, as it allows us to scale up our business whilst also managing cost. The user journey is simple - most of the queries we would have from users on a previous benefits platform I used were due to struggles navigating the system. This hasn't been the case with Zest which really reduces the amount of time we spend administering the scheme; it's better experience for the employee too. The technical support we get from the Zest team is excellent and they are a great business to work with. Cons We would like to be able to configure more of the homepage design. Reasons for choosing Zest Ability to configure any benefit, look and feel, data automation and simplicity of the user journey. Zest were also willing to demonstrate all of the functionality, particularly how data processing is automated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2021 Thank you Andy! JH Justyna H. Compensation and Benefits Analyst Alternative Medicine ### "Easy to use and manage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2021 Overall I am fine with the system, only using few times a week. Pros This software is relatively user friendly, easy to manage and display is easy to understand for the employees, does not have performance issue and the customer service team and quick on respondind and dealing with querys. Cons The only thing i don't like is the upload folder library as it stores the documents with a random names which is dificult to recognise and if any new document ends up having the same name would not allow to upload it unless the old copy is found and deleted, which is tricky to locate withing such small icons. Reasons for choosing Zest This was chosen prior to me joining the company so cannnot comment on this. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 16, 2021 Thank you for your kind words Justyna. We appreciate your feedback! ER Edward R. Account Director Design ### "Fantastic experience, great team, transformational technology" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2021 As a company to work with they are first class. A friendly bunch who deliver on what they say they will deliver when they say they will deliver it. They were much quicker in setting it up and gave greater value for money than the other competitors we explored. Pros It has transformed how we manage our employee benefits. All the processes we previously had to do manually have been automated and the platform is compatible with all the benefits we need. It now takes a fraction of the time to administer and is so simple and easy to use. Cons I have nothing negative to say about the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2021 Thank you for leaving a review Edward! HL Henry L. Managing Director Marketing and Advertising ### "Great Support made implementation very easy." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2021 Great support made implementation easy. Pros The software has enabled us to consolidate management of all our employee benefits and also encouraged us to look for more. Cons As time goes by I would like them to add more features. Reasons for choosing Zest We already had benefits in place and wanted to manage them better, so this works perfectly for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2021 Thank you Henry for leaving such a nice review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.