CrunchTime! Information Systems

CrunchTime Back Office


4.5 / 5
6 reviews

Who Uses This Software?

The best restaurant brands in the world leverage our expertise, award-winning client service, robust functionality, and passion for success to drive their businesses. www.crunchtime.com/customers


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • CrunchTime! Information Systems
  • www.crunchtime.com
  • Founded 1995
  • United States

About CrunchTime Back Office

CrunchTime is the gold-standard back-of-house restaurant management software system for the hospitality industry. Our mission is still to provide exceptional technology tools and solutions to help our customers reduce food & beverage costs, optimize labor and workforce efficiency, and better manage the quality and consistency of their food service operations. After CrunchTime is implemented, our customers routinely see annual bottom-line cost savings of 2-5% or even more.


CrunchTime Back Office Features

  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking

CrunchTime Back Office Reviews Recently Reviewed!


Crunchtime inventory management

Dec 05, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Not sure of the price exactly...but great tool to control costs, manage ordering and revealing waste. Worth the investment

Pros: Very detailed. You can drill into any item to see usage, theoretical and actual, refer to recipes, yields, etc. Assists with ordering, updating prices, and costing plates

Cons: Some features are monotonous, like entering data, unnecessary steps are needed to review reports. Customer service wasnt always the most helpful, although not needed all that much

thorough, great for quality control

Jun 25, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Going off of previous inventory cycles, Crunchtime tells you exactly how much product you should have and exactly what you are missing and integrates well with your POS

Cons: Unfortunately, there is no wiggle room or grey area to account for things like spills, or, for example, extra inventory that may be used that wasn't rung in or charged for an upcharge.

Easy to use, very detailed, all the info you want to know

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: One of the better inventory management systems I've worked with

Pros: Easy to look into inventory, shortages, usage, etc. Lots of reports for p-mix, costs, sales history, etc.

Cons: Not easy to set up. Very time consuming. Not a big con...but set aside some time. Customer support lacks when there is an issue, but not often did I come across an issue

Great for Large Groups

Nov 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: This will drill down deep into the details of your COGs and labor controls, its really great. Inventory management is hard to get right and they do it well.

Cons: It's not the most intuitive interface for managers, but with some training this is remedied. It could use a UI upgrade.

Still working out bugs

Aug 21, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: Although their support team struggled, they were courteous and understanding in regards to wanting to help.

Pros: It works when data is entered absolutely correct. The finite details of statistics and projections are a little out there.

Cons: Customer support, at least half the time seemed to be learning their own product when I called in. Most of my questions or concerns required a call back by their team.

BOH enterprise management

Feb 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Smart system. Always ahead of the curve. No charge for updates and scales incredibly well across all restaurant locations