--- title: "CrunchTime Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CrunchTime Software - reviews, pricing plans, popular comparisons to other Food Costing products and more." source_url: "https://www.capterra.com/p/2294/CrunchTime-Back-Office/" page_type: "product" language: "en" --- # CrunchTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CrunchTime ## What is CrunchTime? Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. For more information visit Crunchtime.com ## What is CrunchTime used for? [Food Costing](https://www.capterra.com/food-costing-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Food Service Management](https://www.capterra.com/food-service-management-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrunchTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crunchtime.com&name=CrunchTime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrunchTime 4.4 (14) VS. [4.2 (2,057)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $1 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (14) Ease Of Use 4.0 (12) Value For Money 4.2 (11) Value For Money 3.9 (10) Customer Service 4.4 (14) Customer Service 3.8 (11) ## CrunchTime alternatives Highest Rated [4.9 (57)](https://www.capterra.com/p/180564/SMART-Systems-Pro/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [SynergySuite](https://www.capterra.com/p/150444/SynergySuite-for-Restaurants/) [4.8 (12)](https://www.capterra.com/p/150444/SynergySuite-for-Restaurants/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2294/CrunchTime-Back-Office/alternatives/) ## FAQs about CrunchTime Overview ### Which roles and teams benefit most from CrunchTime? CrunchTime benefits restaurant operations leaders, store managers, and food and beverage directors who need tighter control over labor, inventory, and daily performance. HR, finance, and ownership teams use it to support staffing, payroll accuracy, and cost oversight, while IT, systems, and data administrators manage configuration, reporting, and menu data consistency. Answer based on 14 reviews Overview ### What company size and specific industries is CrunchTime built for? CrunchTime is designed for multi-unit restaurant brands operating more than 10 locations, making it a fit for mid-sized to enterprise food service businesses. It is built for the restaurant industry, especially operators that need support for inventory, labor, scheduling, vendor integration, and online training across multiple sites. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of CrunchTime? CrunchTime offers manufacturing inventory management, retail inventory management, and scheduling as core features. It also includes employee scheduling, time and attendance, time clock, labor forecasting, reporting and analytics, and purchase order management. Additional features cover POS, menu planning, recipe management, compliance tracking, and mobile access. Integrations ### Which third-party tools and platforms does CrunchTime integrate with? CrunchTime integrates with 8 third-party tools, including payroll and operations platforms such as Netchex and RTI, plus POS and accounting systems like Lightspeed Retail, NCR Aloha, PDQ POS, QuickBooks Enterprise, Toast POS, and Upserve. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does CrunchTime offer? CrunchTime provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live sessions support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual self-paced instruction. Getting Started and Support ### What customer support options does CrunchTime offer? CrunchTime provides email/help desk, phone support, 24/7 live rep, and chat. Reviewer feedback on support quality is not available here, so no claims can be made about response times or helpfulness. These channels are the only support options listed for CrunchTime. ## Features AI summary Based on 137 Food Costing reviews Capterra reviewers point to these as the top priorities when choosing food costing software: - **Recipe Management** (**71%** of reviewers rated this feature as critical) - **Reporting/Analytics** (**48%**) - **Inventory Management** (**52%**) CrunchTime supports all three features buyers rate most important: **Recipe Management**, **Reporting/Analytics**, and **Inventory Management**. Together, these capabilities help businesses control food costs more closely, track stock levels accurately, and review performance data in one place, allowing teams to make better purchasing, pricing, and menu decisions. Recipe Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store recipes, enable recipe modification, and generate data required for production records Inventory Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Point of Sale (POS) 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Automated Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications Calendar Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Cost Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage budgets, track and optimize spending and align capacity to workload demand CrunchTime 64 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Class Scheduling: Schedule in-person or online classes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Reports: Alter the layout and content of reports - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Food & Beverage Management: For businesses handling food & beverage operations - Forecasting: Form predictions based on past and present data/trends - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Labor Forecasting: Predict labor requirements based on past and present data/trends - Menu Planning: List of food items to serve in any type of meal including main dishes, side dishes, and desserts. - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Nutrition & Allergen Management: Calculate nutritional analysis and allergens on menu items - Nutrition Analysis: Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products - Online Ordering: Tracks and processes online orders - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shift Swapping: Managing and trading shift details between employees - Skills Tracking: Track employee skills, competencies, training & qualifications - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs --- Get Advice We can help you find the software with the features you need. Features 4.2 (13) 4.2 Based on 13 reviews ## Pricing Value for money 4.2 (11) Basic $1.00 Value for money 4.2 (11) 4.2 Based on 11 reviews ## Integrations [ QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ PDQ POS](https://www.capterra.com/p/116369/PDQ-POS-System/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (14) 4.4 Based on 14 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(8) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent MB Mitch B. Senior Accountant Accounting ### "Crunchtime has been a helpful tool for us to manage multiple different areas of our business." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2022 Our overall experience has been very positive. The service team met with us before we started in order to walk us through the most-used parts of the system and also to answer any questions we had. We were very impressed with them and appreciated this dedicated time to onboarding the software. We have been able to do everything we have needed to and have been very satisfied with the product. Pros I have appreciated the user-friendliness of the software. You are able to edit where needed and in a way that makes sense for accountants on the back-end and for front-end users in our restaurant. I also appreciate that the system is very robust and allows you to view and perform a wide variety of functions. Cons You do have to log in to a different site in order to edit the global settings for your company than you do when doing most other functions. It would be ideal if you could be in one place to do everything you needed to for your company. Reasons for choosing CrunchTime We did not consider other products as this is the system that many other franchisees in our concept currently use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TG Tiffany G. Shift manager Food & Beverages ### "So easy a toddler can operate it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2022 Pros I love the features this platform has to offer and love it keeps track of inventory and sales on one thing and keeps it organized as well Cons Nothing at all I can think of it's agreat software program Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Angel M. Gm Food & Beverages ### "Crunch-time back office" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 April 21, 2020 Overall the crunch-time back-office I believe is really a great inventory app option to use and keeping track of all store and business inventory Pros What I like about crunch-time back office it is an easy and great way to keep track of your inventory and sales Cons Cons to crunch time back office and sometimes it takes a couple days for the system to come back up if it goes down Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GM Gary M. Menu and Data Manager Food & Beverages ### "Greatest Inventory System" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2020 I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with). Pros The best part about this software is how highly customizable it is in order to meet our business needs. The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great. Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen. It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time. Cons It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations. Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ramon V. IT Director Restaurants ### "Crunchtime your restaurant back of house experts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2020 We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried. Pros 1\. Cloud based software as a service 2. More features than the competition 3. Easy to integrate with different systems 4. Willing to adapt to business needs 5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers Cons 1\. Some processes were easier to execute on the fat client that has been discontinued 2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time. Reasons for choosing CrunchTime Crunchtime has a lot more features and they are more willing and available for integrations with other systems. Right now we integrade Crunchtime with our POS and with our central accounting software which saves us a lot of time in processing different information that goes to and comes from our restaurants. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Christine L. CrunchTime Administrator Restaurants ### "CT" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 8, 2020 Pros It's an all in one software. No need for other programs. Cons some search options are not user friendly, would prefer a fresher look Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sara W. Operations Administrator Restaurants ### "Inventory Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 26, 2019 Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful. Pros Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency Cons Learning curve with new users can cause issues with ease of use. Reasons for choosing CrunchTime Crunchtime fulfilled more of the business needs we were looking to solve for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Donald T. Senior Systems Analyst Restaurants ### "Great Back Office Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2019 Pros Ease of Use Features Saves Time and Money Makes operators lives easier Cons Can be expensive for smaller operations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jennifer M. assistant manager Food & Beverages ### "easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 Pros we love using this product to do our truck orders and input inventory great layout and easy to use Cons works great i have no issues with this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 4, 2019 . . . JL Joe L. Director of HR Entertainment ### "Great for Large Groups" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 26, 2018 Pros This will drill down deep into the details of your COGs and labor controls, its really great. Inventory management is hard to get right and they do it well. Cons It's not the most intuitive interface for managers, but with some training this is remedied. It could use a UI upgrade. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2294/CrunchTime-Back-Office/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.