--- title: "iVision Mobile Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is iVision Mobile the right Conversational Marketing Platform solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/229449/iVision-Mobile/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- iVision Mobile 4.7 (27) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of iVision Mobile Ease of use 4.4 Customer Service 5.0 ## Pros and Cons in Reviews MP Mindy P Business Development SpecialistInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “Incredibly user-friendly and intuitive, having a simple to use UI,  the platform also  provides a variety of customization possibilities, which enabled us to customize our mobile messaging campaigns to meet our unique requirements and preferences.“ April 11, 2023 CK Carl K PresidentMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Easy to use and is customizable and provides the ability to schedule, select target lists and create web pages in seconds.“ February 27, 2023 ## Showing most helpful reviews Showing 1-25 of 27 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Owner Used the software for: 3-5 years ### "Incredible product, incredible support team!" July 26, 2021 5.0 iVision is a fantastic software company. They have built a tool that is 2nd to none. Their software and their team has never let me down on adapting the software to the solution my client needs. It's not always the easiest software to use but I do believe it's the best. And because of the support staff they have standing behind it you can usually get to the result you are looking for. Pros The ability to quickly go into the software and create a campaign for a customer is awesome! The software give us a lot of flexibility to customize every campaign to our clients needs and it can usually be done quickly once you understand the flow of the software. Cons It is written for someone that has an understanding of software. There is a bit of a learning curve when you 1st pick up the product but once you understand it, the flow and why it was build as it is makes sense. As you continue to go deeper into the software that level confusion will come back. You definitely need to keep the training videos close and be ready to get on the phone with the support team (which is incredible BTW) I could not do any of this without them. Switched from It was a great product and they build it to be very easy to use right out of the box. It did have several limitations and the management team was slow to deliver on upgrades, promises and fixes. Very bad management and I believe they were in it to soak as much money out of us licensee's as possible. Overcharged on everything and didn't stand behind any of it. Slow to never deliver on product upgrades and features. I feel like I was suckered and hope to never cross paths with anyone from that company again. Reasons for choosing iVision Mobile I trusted the people who referred me to iVision. They had moved their businesses over from SMSMM and were much happier. I also had a one-on-one with Omer and I like his direct, no nonsense, no bullshit approach to business and his software. I felt like I could trust him. Then I met \[SENSITIVE CONTENT HIDDEN\] followed by \[SENSITIVE CONTENT HIDDEN\] and it was a done deal! Review Source Owner Used the software for: 3-5 years ### "Engage Mobile Marketing and iVision - great partnership" December 13, 2021 5.0 The team at Ivision is very easy to deal with which makes working with them a great experience. Pros Ivision software makes it very easy to get a text blast created, scheduled and out the door! Although we like to plan ahead sometimes we just have to sit down and get a text out at short notice… And Ivision make that very easy to do. Cons I design the Ivision tool allows us to do a vast amount of things with in the texting world. But that is a blessing and a curse. It would be nice to have added some automation on the creation of some of our new customers and their immediate requirements. Sometimes flexibility delivers complexity. Happy to live with that but it would be nice to have some more simplicity in terms of workflow and automation. Switched from We made the switch to Ivision because of its increased functionality for a much lower cost. That’s a great combo! Review Source Co-Founder & CEO Used the software for: 3-5 years ### "Great People & Helpful" October 20, 2021 2.0 Overall, we've had a very positive experience. Pros They have a lot of features and you can get help relatively easily during the day. Cons The software seems really outdated and is confusing to configure. It's built for lots of different use cases, so it's not very easy to implement or manage. Extracting data that is actionable is difficult. Review Source Owner | Reseller Owner | Reseller Used the software for: 3-5 years ### "Mobile Marketing" October 18, 2021 4.0 Multiple location clients and integration options with a POS. Pros The ability to tie multiple stores together on 1 rewards program and check ins register at any multi locations. Duel kiosks set up for customers to check in and the cashiers kiosk that shows customer details and data and a reporting system to track cashiers daily transactions, new customer opt ins and coupon redemptions. To many other feature that equally are vital. Cons Contests Text 2 Win needs more enhancements, but they are aware of this and it's a option they will enhance. Switched from To get better program and someone who could and would built features that are important to my business. Review Source Owner Used the software for: 3-5 years ### "Full Package for MMS and SMS" October 18, 2021 5.0 My experience with Ivision has been A+. As with any software provider there will be issues here and there, the difference is which providers will keep you up to date with issues and resolutions. Ivision does a great job communicating problems and resolutions though not many occur. Pros The ability to reach to my customers instantly is a very valuable part of my business. Cons There is nothing I do not like about the software. My only issue is that there are so many things that the software offers and I do not have the time to dig into the entire package. Switched from More flexibility and a more powerful platform. Review Source Owner Used the software for: 3-5 years ### "iVision Review" February 28, 2023 5.0 Pros iVision is very easy to use. I switched from another product that wasn't very customer service oriented. \[sensitive content hidden\] & his staff are fantastic to deal with. Cons Don't really have any cons right now with iVision Switched from A lot of problems with the software & company Reasons for choosing iVision Mobile Was a referral from another user Review Source President Used the software for: Less than 1 year ### "Best Company to Start, grow and excel in the text messaging business " April 5, 2023 5.0 Outstanding! Everyone from top to bottom is focused on my success and helping me gain clients. Pros I had been operating a very small loyalty business focusing on a specific industry segment using a different platform. Ivision far exceeds my expectations by delivering a solid, easy to understand platform that translates to any opportunity. Their client support is excellent and their knowledge base, both online and real-time through live technical support is outstanding! Highly recommend Ivision and team. Cons The platform may be intimidating at first but only because it is so robust and feature rich. Switched from They discontinued their platform. Review Source VP Sales & Marketing Used the software for: 3-5 years ### "Extremely effective and easy to use" March 9, 2022 5.0 iVision provides excellent customer support. Any time we've needed help, they respond quickly and with a solution immediately. Highly recommend. Pros The product is easy to use and intuitive. The robust amount of tools in the platform gives endless possibilities to market to consumers. Cons There isn't anything that isn't useful. And the ease of use makes the platform that much more appealing. Review Source Owner Used the software for: 3-5 years ### "Great Support " December 13, 2021 5.0 A very good experience. Support is top notch Pros Very practical for all types of business. I can put together a very customizable marketing program that engages the customers effectively Cons I am happy with all features of Ivision Mobile Switched from To use more engaging features Review Source Levi M. Owner Used the software for: 3-5 years ### "Amazing platform with tons of features " July 26, 2021 5.0 My overall experience is excellent. These guys take their product seriously and have an amazing support team as well as unlimited features for the space. Pros There’s not another program out there that offers as many features as this. You literally can do anything from text message marketing to waitlist management and loyalty. I’ve been working with this company for over 13 years and they are the best in the biz! Cons Because there are so many features the learning curve can be a little steep. The interface has so many options you need to have continued training throughout so that you can learn how to use all of the features. Review Source Coordinador Operaciones Used the software for: 1-3 years ### "Es super" July 19, 2023 5.0 Pros Me gusto su herramienta de mensajes masivos porque evita la tarea tediosa de enviar mensaje por mensaje. Cons Podria mejorarse un poco mas su herramienta de informe de estadisticas porque hay veces que es algo confusa. Review Source President Used the software for: 3-5 years ### "Great Lakes Rewards" March 2, 2023 5.0 The tools and support are second to none Pros Easy to use and is customizable and provides the ability to schedule, select target lists and create web pages in seconds. Cons Sometimes it feels like there are too many options Switched from cost and functionality Review Source Owner Used the software for: 3-5 years ### "Patti's comments" July 26, 2021 5.0 Very happy Pros The ease! Not complicated. User friendly Cons Can be slow at times. Some duplications, inability to test number. Switched from [Smart Automated Messaging](https://www.capterra.com/p/165429/Smart-SMS/) Customer service and pricing Alternatives considered [Mobiniti](https://www.capterra.com/p/159958/Mobiniti/) Reasons for choosing iVision Mobile Same as above Review Source Director Used the software for: 1-3 years ### "iVision's platform keeps getting better" July 26, 2021 4.0 My overall experience with iVision has been very positive. The platform is solid and performs well, and it continues to improve with new features/tools. Pros I've been utilizing the iVision platform for almost two years, and what I like most is that the platform continues to get better with new features and tools developed/tested/rolled out based on the feedback received from users like me. Also, iVision's support is top notch! Cons There is a learning curve for the platform but, really, that's to be expected. Switched from I switched because the iVision platform is better, and I liked that iVision seemed (and later proved to be) responsive to feedback for new features/tools. Review Source Owner Used the software for: 3-5 years ### "IVision Mobile rating" October 25, 2021 5.0 Get are helpful. Honest and always there to support Pros It has lots of options and more flexibility Cons It's a little more complex to set up and troubleshoot Switched from Cost Review Source Account Manager Used the software for: 3-5 years ### "Excellent" July 26, 2021 5.0 EXCELLENT Pros Everything works well and support is easy to work with. Cons It would be great to get to vote on which new features would help our customers the most and have a fair vote. iVision has an EXCELLENT system, but there are things here and there that would help all licensees provide a better service to the customers who depend on the system every day. Switched from iVision is better. Review Source Owner Used the software for: 3-5 years ### "IVision is a great program" July 26, 2021 5.0 Great! Pros Great customer support! Can always get someone to help you. Cons Takes a while to master all the features. Switched from [Smart Automated Messaging](https://www.capterra.com/p/165429/Smart-SMS/) Not a good product and too expensive. Review Source Owner Used the software for: 3-5 years ### "Ivision mobile" July 26, 2021 5.0 Everyone is extremely helpful when I have questions Pros We use this software daily. My patients love the reminder text. This helps my business from missing patients. Cons There’s nothing about this software that I don’t love Review Source President Used the software for: 3-5 years ### "Very good quality software solution " October 18, 2021 5.0 Pros Ease of use and ongoing platform enhancements Cons Nothing negative to share. Very happy with solution and we’ve used a variety of other solutions with minimal success Review Source Chief Evangelist Used the software for: 3-5 years ### "Customer Service is GREAT" July 26, 2021 4.0 GREAT customer service. Pros Most important: Combined with a rewards platform Cons NEED to integrate into POS systems to thrive or become obsolete Switched from Customer Service Review Source Business Development Specialist Used the software for: Less than 1 year ### "Customize your mobile messaging campaigns with iVision Mobile" April 14, 2023 5.0 Pros Incredibly user-friendly and intuitive, having a simple to use UI,  the platform also  provides a variety of customization possibilities, which enabled us to customize our mobile messaging campaigns to meet our unique requirements and preferences. Cons I can't think of any cons right now as it has been helpful to me. Review Source Owner Used the software for: Less than 1 year ### "Overall Experience" October 19, 2021 5.0 They have been great and are very on top of issues and taking care of things Pros I like the fact that it truly has a lot of great built in features and the learning curve on it is minimal Cons The coupon delivery and you have to re-create keywords in order to implement a new coupon, this is something that can be worked on though Reasons for choosing iVision Mobile I liked the overall functionality of it Review Source Director of operations Used the software for: 3-5 years ### "Great company, great software. " July 26, 2021 4.0 Very good. They are always there to help us and work with us. Pros Valuable to our existing clients. Everyone these days wants or needs a short code. Cons The learning curve was a bit hard in the beginning, but they have amazing trainers on the software (\[SENSITIVE CONTENT\] was ours, she was phenomenal!) Review Source Owner Used the software for: Less than 1 year ### "Fox Sports Radio Phoenix" November 15, 2021 5.0 Great, will always use Pros Easy to use, customer service is great, always helpful Cons No issues at all. Like the product, no issues Review Source Sales Used the software for: Less than 1 year ### "Powerful " July 26, 2021 5.0 This system is great for my clients Pros Was a small learning curve but support and been great and love the platform Cons Very robust system and can be overwhelming Switched from Zero customer service Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.