---
title: "Page 2 | Afterpay Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 2 - Is Afterpay the right Payment Processing solution for you? Explore 308 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/229452/Afterpay/reviews/?page=2"
page_type: "reviews"
language: "en"
---

Afterpay

4.6 (308)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Page 2 - Reviews of Afterpay

## Showing most helpful reviews

Showing 26-50 of 308 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Ajshanique R.  
Eligibility Screening Rep  
Hospital & Health Care  
Used the software for: 1-2 years

### "My review of Afterpay"

July 25, 2025

5.0

Overall, I absolutely love it! I would recommend it to anyone. I love being able to purchase something that is of high value and given the opportunity to pay over time.

Pros

I loove Afterpay! It is super convenient and allows you to get more for your money and make payments over time.

Cons

Not a lot of stores use After pay, so sometimes you were limited to what you could used it for. But most likely, you will find one of your favorite stores or brands that offer it.

Review Source

VR

Verified Reviewer  
Office Assistant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Affordable No Interest Platform"

July 26, 2025

5.0

Overall, Afterpay is an awesome platform and I'm glad it became popular. I like the convenience, affordable monthly payments, easy account management and that it's super user friendly. They have a mobile app and you can access it on a computer. Super convenient and easy to learn.

Pros

I absolutely love Afterpay. The no interest and affordable payments make purchasing something that is expensive a lot easier. It's super convenient and easy to sign up. There aren't any hard credit checks and a lot of retailers use the platform.

Cons

Obviously a downfall is that there are late fees if you don't make the payments on time and sometimes it may lead certain people to spend more than they think they can afford monthly.

Review Source

BL

Bethany L.  
Receptionist  
Hospital & Health Care  
Used the software for: 2+ years

### "It is great for businesses and customers!"

April 21, 2025

5.0

My overall experience with Afterpay is very beneficial for a business and a customer. This payment plan allows businesses to get more customers because of the flexibility it brings. It helps the client make big purchases but make it more manageable.

Pros

Afterpay is an amazing addition to include to your business and personal life. If clients need to make a large purchase, they can split the payment into 4 charges (without any interest). These payments are made every 2 weeks. It is amazing for people that need to spread out a large payment. I have also used it for my own personal purchases for large items.

Cons

Afterpay does have late fees if you do not pay your payment on time. Although, you can set up automatic payments for the card you used the first payment for, so unless you do not have the money in your account, you will not be charged a late fee.

Review Source

NR

Nicole R.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Afterpay is for everyone! "

April 3, 2026

5.0

As long as payments are made Afterpay is the best app to get you the things you need when you can’t afford those things. Afterpay works with all online shopping apps. It’s great!

Pros

The payment rewards and how the app helps me out in a pinch until payday. Afterpay works with all major shopping apps!

Cons

Sometimes life gets busy. I think there could be a one time payment missed forgiveness. Mistakes happen and having to start back over with minimum credit isn’t fair to the ones who always pay on time and missed one payment.

Review Source

RD

Renico D.  
Payroll and Software administrator  
Construction  
Used the software for: 2+ years

### "Easy to pay with Afterpay "

July 15, 2025

5.0

Love it and use it a lot on unexpected expenses that you don't budget for, like car repairs, or something kids need for school or sports

Pros

That you can make purchases and be able to pay it off in 4 installments, so getting that something you need of want so much easier

Cons

That the installments are every second week and some people gets paid monthly, that it the only thing I can think off that can be a con.

Review Source

SM

Sapphire M.  
RN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Unfair Practice!! Scammers"

February 18, 2025

3.0

Was going smoothly until I made my payment 1 day late.

Pros

Being able to pay off early.

Cons

My payment was due February 14th and due to my hectic work schedule I forgot but made my payment the next day on February 15th. Afterpay lowered my available amount from $1000 to $700 and dropped my credit by 12 points. A 7 day grace period is given but they still punish you for being 1 day late. I don't need this type of stress in my life so I'm closing my account.

Review Source

BM

Bianca M.  
Admin Assistant  
Publishing  
Used the software for: 1-2 years

### "I love Afterpay!"

October 24, 2025

5.0

Pros

I enjoy using Afterpay as an option when ordering items online. It makes budgeting easier and allows for more flexibility with purchases

Cons

I haven’t experienced any cons while using the Afterpay platform. It’s been a smooth and convenient way to manage purchases online.

Review Source

SH

Sherree H.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Quick and simple"

May 1, 2025

5.0

I was able to sign up easy and quick. Was simple process that can understand. The home page is set up perfectly and easy to navigate. Stores listed with image and words that are great to be able to see them. Different things listed at the start making it a great experience without the hassle of not finding what you need or want. Adding my card for payments isn't hard at all. You can extend your payment date if needed. Lots of stores listed. Some places have AfterPay as a option at checkout making it quick and easy.

Pros

The ease of signing up for a account is top priority for me. Easy payments.

Cons

Would like to be able to easily set up monthly payments instead of bi-weekly.

Review Source

JK

Justin K.  
Engineer  
Accounting  
Used the software for: 1-2 years

### "Avoid Afterpay, false advertising"

April 30, 2025

1.0

They advertise a Buyer is protected when using their service which is completely false. I purchased through Afterpay and the retailer filed for bankruptcy before I revived my order. I asked them for assistance and was turned down and told to contact the retailer, who no longer is responding to emails. Complete waste of money, find a service that actually cares about it's customers. AVOID Afterpay!!

Pros

Easy method for paying for something with quick checkout. Service similar to Affirm .

Cons

False advertising by advertising as they do not protect the customer despite advertising such.

Review Source

EJ

Eric J.  
Welding lead  
Oil & Energy  
Used the software for: 1-2 years

### "Afterpay profit now."

December 25, 2024

4.0

I love the increase in sales and profits since i started using afterpay.

Pros

It allows customers to break down payments over time while allowing the company to receive full profits up front.

Cons

It sometimes rejects customers with not much visible reason.

Review Source

SJ

SHERYL J.  
FIELD ESTIMATOR  
Consumer Services  
Used the software for: 1-2 years

### "A Flexable, No-Fuss Shopping Experience"

February 18, 2025

5.0

I've used the application for various purposes & it hasn't yet let me down. Applying doesn't impact your credit & provides more credit to loan once you've established a good standing account with Afterpay.

Pros

Flexibility & more freedom: The application provides options of how much you want to pay & how often.

Cons

Software makes it seem like there aren't interest payments, however at the end of the payment cycle, I've ended up paying much more than what was originally billed. This is understandable as this is the route in which the company can actually make a profit from these loans.

Review Source

tR

tania R.  
Office Administrator  
Construction  
Used the software for: Less than 6 months

### "Easy of use"

September 23, 2025

5.0

My overall experience is a very positive one. no issues and very easy to use and manage just from a app

Pros

I liked the option of secure payments and the 4 instalment option. It also allows 4 payments to be made on credit card

Cons

no thing it was easy to use and has a very good app that is easy to navigate around. Nothing negative to say

Review Source

JB

Jeremiah B.  
Security  
Hospitality  
Used the software for: 2+ years

### "Afterpay has revolutionized online shopping."

January 23, 2025

5.0

My experience with afterpay has been a delight, being able to acquire more lump sum products and goods.

Pros

Having the flexibility to arrange payments that most benefits my financial situation.

Cons

I have no cons to note at this time my experience has been nothing but positive.

Review Source

JR

Julius R.  
Senior Technical Designer  
Construction  
Used the software for: 2+ years

### "Afterpay is Makes Shopping Easy"

December 2, 2024

5.0

I enjoy using Afterpay and I have a great overall experience. This provides consumer enough time to save for the succeeding payments with so little interests as compared to ordinary credit cards that has great inflated interests.

Pros

This is probably the best way to purchase an item and pay later on an agreed payment period. The feature that I like the most about Afterpay is easy way to pay for your purchased items either in store or online. It also gives users the flexibility to pay in 4 easy instalments.

Cons

The payments being spread out into 4 instalment periods (2 weeks between each payment) is great but I do not like the scheme of charging the customers 25% of the total amount on the onset. I would wish that that first payment would be paid 2 weeks after the purchase is made.

Review Source

LL

Leah L.  
Study Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Avid Afterpay User"

January 27, 2025

5.0

I use Afterpay monthly for smaller purchases like work scrubs.

Pros

I like that you are able to finance smaller purchases.

Cons

I do not like how they have limited payment plan options.

Review Source

AS

Ashley S.  
CCR  
Insurance  
Used the software for: 1-2 years

### "After failed me "

December 23, 2024

1.0

Bad experience, y’all failed me, I order some shoes and it never came to me

Pros

It was cool until I never got my order and I paid for it and never received a refund

Cons

Poor customer service, didn’t understand my needs, and my refund was not returned after I didn’t get my order

Review Source

LC

Latisha C.  
Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great option. "

February 23, 2025

5.0

Pros

It was super helpful to use when needed if.

Cons

It would be nice to be able to adjust payments more.

Review Source

MG

Marissa G.  
medical assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "will continue to use !"

January 3, 2025

5.0

game changer for sure ! absolutely love using afterpay love that i can use it online and in stores as well. supper easy to use in store. they send out reminders day before payments as well.

Pros

supper easy to use and now can use instore as well!

Cons

i dont dislike anything about this app it is amazing

Review Source

VA

VALENTIN A.  
General Manager  
Information Technology and Services  
Used the software for: 2+ years

### "10/3 Still getting run around on my refund/DO NOT USE AFTERPAY "

October 14, 2024

1.0

On 10/3 I ordered furniture from IKEA. I attempted to use Afterpay. Afterpay charged me but the transaction failed with IKEA but Afterpay still charged me $30.85, they took directly from my account. 10/4 I contacted Ikea and they informed me that the transaction failed and to get a refund from Afterpay. I started the process that day. It's the 14th of October and still getting run around from them!!

Pros

Nothing! I had an absolutely horrible experience with Afterpay!

Cons

THE FACT THAT I STILL HAVE NOT RECEIVED MY REFUND!

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

I've switched back! DO NOT USE AFTERPAY!!

Review Source

VS

Vanessa S.  
Admin  
Human Resources  
Used the software for: 1-2 years

### "Not a preferred choice"

December 10, 2024

3.0

It was overall pointless and a waste of time for myself

Pros

The opportunity was cool and once got to final step it was showing up as not approved.

Cons

The fees and the inconsistency with the approvals staying current

Review Source

AH

Aroha H.  
CEO  
Animation  
Used the software for: Less than 6 months

### "DO NOT USE THIS APP!!!"

November 7, 2024

1.0

Terrible, I would never recommend this app. They say that they updated their privacy yet unauthorized purchases of over $200 have been made on my account. Refusing to reverse the funds although they can see them and can reverse before processing

Pros

The only good thing about the app is how excited I am to receive me REFUND!!! and delete it

Cons

The customer service is slow and terrible. Having to speak to AI while trying to handle an unauthorized purchase made on my account is frustrating. They can see the unauthorized purchase and still won't return my money until a dispute is made which will take 2-3 weeks.

Review Source

AM

Amy M.  
Clerk  
Government Administration  
Used the software for: Less than 6 months

### "Amy's review"

February 3, 2025

5.0

Pros

Afterpay is amazing. It is such a great company to use if you need more payment options!

Cons

Nothing. It has a lot of good features and benefits to using it.

Review Source

MP

Marko P.  
Photographer  
Photography  
Used the software for: 1-2 years

### "Afterpay review"

November 15, 2024

3.0

My overall experience with afterpay was positive but disappointing

Pros

What I liked most about afterpay is the concept of the program and the comparability with other payment platforms

Cons

What I liked least about afterpay was its inability to correctly connect to bank and its finicky mobile website

Review Source

MM

Megan M.  
Planning Engineer  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Quick & Easy to use - need more merchants"

October 15, 2024

4.0

Pros

The ability to split my purchases into manageable, interest-free installments, making it easier to budget for larger items. The approval process is quick and straightforward, allowing me to use it almost immediately. I also appreciate that there are no hidden fees as long as payments are made on time.

Cons

Potential for high late fees if payments are missed, which can add up quickly and become a financial burden. Additionally, the spending limits can be restrictive, especially for larger purchases, and the approval process can sometimes be inconsistent. I also found that not all merchants accept Afterpay, limiting its usability.

Review Source

JW

Janette W.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Do not use AFTERPAY!!"

September 24, 2024

1.0

Customer service sucks. They do not care about helping people. Blocked me after having my bank account hacked and only owing $12.96!!

Pros

At first a good way to help manage payments. After that horrible

Cons

I owed only $12.96. Then my bank account was hacked. Successfully paid the balance and still blocked me from future use. DO NOT USE THIS EVER!!

Review Source

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