# Momence Pricing 2026 | Capterra

> Learn more about Momence pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/229516/Ribbon/pricing

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# Pricing for Momence

[3.9 (76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

Write a Review!

## [Momence](https://www.capterra.com/p/229516/Ribbon/) has **1** pricing plan

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** Information not available

### Custom

Contact Vendor for Pricing

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Custom plan includes:

Not available

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## What do others say about [Momence](https://www.capterra.com/p/229516/Ribbon/) pricing?

Pricing RatingN/A

Value For Money[3.8(76)](https://www.capterra.com/p/229516/Ribbon/reviews/)

Pros

Cons

[Read All 76 Reviews](https://www.capterra.com/p/229516/Ribbon/reviews/)

Read Full Reviews Below

Chase H.

Owner

Health, Wellness and Fitness, 1-10 employees

Used the software for: 2+ years

**

Overall Rating

3.0

**

Ease of Use

4.0

Customer Service

1.0

Features

4.0

Value for Money

3.0

Reviewer Source

Source: Capterra

April 29, 2026

"Good software, very poor support when it matters most."

**Overall:** Momence works well day to day when things are running smoothly — the class management, custom questions, and backend navigation are solid. However, when a critical failure occurred it became clear the support infrastructure hasn’t kept pace with the platform’s growth. Small business owners depend on their software working reliably and on being taken care of when it doesn’t. On both counts, Momence fell short when it mattered most.

**Pros:** Fairly priced at $250/month for what it offers. The software is straightforward to learn and easy to navigate once you know the backend. Class booking works well, and the custom intake questions are genuinely useful for segmenting a diverse client base. As a site plugin it looks clean and professional.

**Cons:** A payment capture failure caused transactions to appear successful at checkout while nothing was actually collected on the studio side — yet charges appeared on my clients’ end. My staff had no way of detecting this. I was sent around a support loop that lacked urgency, contacted by 10+ different agents with no continuity, and received no proactive communication for over a week. Once resolved, I was advised to re-approach clients for payment with no explanation of what went wrong. When I submitted a documented damage claim, the billing team offered fixed compensation, refused escalation, and closed the conversation. For a platform whose core function is processing payments, this fell significantly short. The external booking page also feels inconsistent with the rest of the site experience. This is not the first time I’ve encountered reliability issues with the platform.

Matt R.

Owner

Health, Wellness and Fitness, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

1.0

**

Ease of Use

1.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

November 16, 2024

"Momence would be great if they actually started listening to their customers"

**Overall:** Momence oversold and underdelivered. in the 6-7 months we've been a customer its actually gotten worse for us bc they no longer offer phone support - so getting ahold of someone who can actually help usually means emailing the co-founder, who will reply with brief non-answers that basically translate to : yes we hear you, no we don't care.

**Pros:** clean interface is pretty much the only thing that's a pro, and the cons monumentally outweigh any pros. If you're considering momence, please for your time/sanity/wallets sake... DONT SIGN A CONTRACT WITH THEM

**Cons:** i hate how clunky and non-custmizable the embeddable widget is - momence does not care that their widget isn't mobile friendly. I also HATE they force you to give them a backlink from your website to momence.com improving their SEO - we pay you $300 go buy your own backlinks don't force us to promote your product. The review generation sucks you can't customize the messaging or sequences sent for reviews so good luck getting your clients to leave reviews from the "automation" momence provides The CRM is even worse. They allow you to create custom fields for data you collect in your FB ads, but they DO NOT allow you to create custom fields in your email or SMS messaging - imagine how infuriating it is for us for example - we have a massage studio and when people respond to our ads they give us a prefered appt time - we have to MANUALLY reply to each one bc momence doesn't have features CRMS from 5 years ago have. Yes i've reached out to their team about this numerous times and from the bottom all the way to the co-founders, they have brushed off the suggestion. Oh - lead management? you're forced to manage leads in small batches - of course they provided a CSV IMPORT feature but no CSV export feature (probably bc they want to make it as difficult as possible for customers to leave) But bc of the limitations of their CRM today their support suggested the only way i can get to that data is to manually export data (since the lead management panel only shows a limited number of fields the task of exporting a months worth of leads so we can actually contact them the way we want to? that will literally take hours and hours and hours) Which btw, if you like chat support from overseas by people who are still learning english, you will LOVE momence. If you expect competent support from people who know and understand their own product? Yeah keep looking, momence aint it.

**Alternatives Considered:** [Vagaro](https://www.capterra.com/p/153752/Vagaro/)

**Reasons for Choosing Momence:** initially their management and sales appeared very accessible and promised they'd be there for us when we needed help. management answers emails but they are rarely HELPFUL - that makes all the difference

[Read All 76 Reviews](https://www.capterra.com/p/229516/Ribbon/reviews/)

## How should I be thinking about software pricing?

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