# Dukaan Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dukaan Software - reviews, pricing plans, popular comparisons to other eCommerce products and more.

Source: https://www.capterra.com/p/229568/Dukaan

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# 

 Dukaan Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Dukaan

## What is Dukaan?

Dukaan is a modern, lightspeed eCommerce platform to launch an online store, the no-code DIY way. Built with speed, performance and simplicity at its core, Dukaan offers the most intuitive and robust eCommerce experience ideal for small businesses to large enterprises. With Dukaan, one can not only get started but scale and move forward much faster than the competition. Millions of entrepreneurs around the world trust Dukaan for the eCommerce website of their dreams, are you the next?

## What is Dukaan used for?

[eCommerce](https://www.capterra.com/ecommerce-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Starting price

$14.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dukaan?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mydukaan.io&name=Dukaan)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dukaan

4.3 (34)

VS.

[4.3 (657)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/)

Starting Price

$14.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (34)

Ease Of Use

3.8 (636)

Value For Money

4.2 (32)

Value For Money

4.1 (494)

Customer Service

4.1 (28)

Customer Service

4.0 (469)

## Dukaan alternatives

[4.2 (1,300)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,683)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

[4.5 (1,042)](https://www.capterra.com/p/225601/WooCommerce/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/225601/WooCommerce/)

[View all alternatives](https://www.capterra.com/p/229568/Dukaan/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Order Management

4.3 (21)

42.86% of 21 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Website Management

4.5 (21)

42.86% of 21 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Shopping Cart

4.5 (20)

50.00% of 20 reviewers that rated this feature as important or highly important

Checkout of online store

Catalog Management

4.6 (18)

50.00% of 18 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Inventory Management

4.4 (18)

55.56% of 18 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Shipping Management

4.2 (18)

44.44% of 18 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Dukaan 32 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create and manage digital catalog of products/services with their details, specifications, and price

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage multiple teams and operations from a central location

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Design, communicate, and distribute incentives to perform a specific action

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track and facilitate returns of products sold

Track and monitor reviews of products or services

An order generated by a seller to a customer, containing details about products or services

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Checkout of online store

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.3 (34)

4.3

Based on 34 reviews

## Pricing

Value for money

4.2 (32)

Free Trial

Basic

$14.99

Flat Rate,Per Month

Value for money

4.2 (32)

4.2

Based on 32 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (28)

4.1

Based on 28 reviews

## User reviews

Overall rating

4.3

Based on 34 reviews

Filter by rating

5(14)

4(17)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Josue David R.

Civil Engineer

Civil Engineering

### "Transformando el Comercio en Línea"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2023

Mi experiencia ha sido excepcional. Esta plataforma ha transformado por completo mi enfoque hacia la gestión de mi tienda en línea. Lo que más me ha encantado es su facilidad de uso y su adaptabilidad a diferentes dispositivos ha sido clave para llegar a un público más amplio, he visto un crecimiento significativo en mi negocio en línea.

Pros

Dukaan es la elección perfecta para crear tu tienda en línea de forma fácil y rápida. Además, cuenta con una serie de herramientas que hacen que la gestión de pedidos y envíos sea súper intuitiva. Además, se adapta a diferentes dispositivos sin duda, la mejor opción para comenzar tu negocio en línea.

Cons

Una desventaja es la falta de ciertas funciones avanzadas de personalización y escalabilidad. A medida que mi negocio en línea crece se necesita más flexibilidad en la personalización de la apariencia de mi tienda y en la incorporación de características específicas.Al no poseer estas opciones avanzadas , podría ser una limitación frustrante para mí como usuario a largo plazo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sergio A.

administrativo

Farming

### "Reseña Dukaan"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

August 24, 2023

Es una buena experiencia que se podria mejorar.

Pros

Es una plataforma rápida y sencilla de usar, con la que puedes crear tu propia tienda online con solo tu teléfono móvil y tu cartera de productos .Te ofrece varias opciones para personalizar tu tienda, como elegir el nombre, el logo, el dominio, el diseño, los colores y las categorías

Cons

Es una plataforma orientada al mercado indio, por lo que puede no adaptarse a las necesidades y preferencias de otros países o regiones .No tiene una traducción completa al español, lo que puede dificultar su uso para algunos usuarios hispanohablantes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jose C.

bachelor

Internet

### "Salvation of my business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 9, 2023

Pros

Its intuitive interface caught me in a whirlwind of excitement. I was able to create my own online store in a matter of minutes, with no technical knowledge or coding skills. You have no idea how much I suffered before I found this platform. It's like they read my mind and created the perfect tool for me!

Cons

Sometimes I have experienced some minor glitches. For example, I've occasionally had issues with uploading images or syncing inventory.

Reasons for choosing Dukaan

Its intuitive interface makes it a real pleasure to build and manage my online store. It has never been so easy and fast to start selling my products online.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Liliana a.

GED

Marketing and Advertising

### "The easiest and fastest ecommerce platform to launch an online store"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 16, 2023

I loved the simplicity and efficiency of the platform, which has allowed me to focus on growing my business instead of worrying about technical aspects.

Pros

How simple and quick the process of launching my online store was and I didn't have to worry about coding or complicated settings, everything was very easy to understand and customize to my liking.

Cons

One of my least favorite things is the lack of advanced customization in terms of design and features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Adrian A.

ADMINISTRATIVO

Government Administration

### "Mi plataforma de creación de tiendas online"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 2, 2023

Estoy muy contento con esta herramienta ya que me encanta la facilidad de uso de Dukaan y la rapidez con la que se puede configurar y lanzar tu propia tienda en línea. La interfaz intuitiva y la falta de necesidad de conocimientos técnicos avanzados para el uso de esta.

Pros

Tiene una interfaz muy facil de utilizar incluso para personas que no tienen muchos conocimientos de informática. Dukaan permite diferentes maneras de pago y eso facilita mucho tanto la compra como la venta

Cons

Es complicado personalizar la tienda online. Tiene limitaciones a la hora de personalizar y esto dificulta crear una interfaz totalmente acorde a tu empresa

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alvaro M.

Freelance

Marketing and Advertising

### "Completa y práctica herramienta para una gestión integral de tiendas online. Muy fácil de utilizar"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 16, 2023

Es una herramienta extraordinadia para gestionar de forma completa, práctica y sencilla todo tipo de tiendas online, con muy buenas funciones que te facilitan mucho el trabajo. Me ha gustado mucho esta plataforma

Pros

Su facilidad de uso, y la completa gestión que ofrece a través de sus muchas funciones útiles, que te hacen el día a día realmente sencillo

Cons

He echado en falta más opciones de personalización, aunque lo que ofrece de por sí ya es bastante completo y útil

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

edna luci g.

university senior technician

Entertainment

### "How Dukaan helped me make the jump to ecommerce without complications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 2, 2023

I was impressed by the large number of design templates available, all of them very well designed and customizable, allowing me to create a unique and professional looking store in no time.

Pros

I didn't need previous programming or web design knowledge, since the platform has a very intuitive and friendly interface. All I needed to do was choose a design template that suited my needs and start adding my products.

Cons

For example, while there are many design templates available, I would have liked more options and customization in terms of the appearance of my store. I also noticed that some advanced features that other competitors offer, such as integration with email marketing tools, are not available on Dukaan.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rosana G.

teacher and manager

Education Management

### "Buena plataforma de comercio electrónico"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

April 24, 2023

Dukaan es una plataforma fácil de usar y accesible para los pequeños vendedores que desean vender sus productos online.

Pros

Es muy fácil de usar y no requiere demasiados conocimientos técnicos para configurar una tienda. Su interfaz de usuario intuitiva y fácil de navegar.

Cons

Tiene algunas limitaciones en cuanto a personalización, con lo que los usuarios no pueden personalizar al 100% sus tiendas online.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Content Creator

Retail

### "I don't think it's the best option"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

4/10

April 18, 2023

Pros

I would like to emphasize that I am very grateful for the support you gave me through the customer service chat. I also quite liked his "mobile first" vision.

Cons

It would be very beneficial if they could improve the Android and IOS version of their app and if they could offer a greater variety of customization templates for the free version.

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

More than a change, it was trying other options to see if they were better suited to my website

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jose Manuel L.

CEO

Marketing and Advertising

### "Una opción para Ecommerce muy válida. Facilidad y muchas posibilidades"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 12, 2023

Mi experiencia con Dukaan en general ha sido muy positiva. Sin embargo, es cierto que siempre se podría mejorar en la aplicación. He notado que la plataforma carece de algunas funciones avanzadas que podrían ser útiles para ciertos usuarios.Por ejemplo, aunque es muy fácil de usar y personalizar, me gustaría que la aplicación ofreciera más opciones de personalización, como la incorporación de plantillas personalizadas para diseños más avanzados. Además, siento que la aplicación podría beneficiarse de una mayor integración con otros servicios en línea para mejorar la gestión y seguimiento de las ventas.La funcionalidad de poder vender productos personalizados donde el cliente pueda subir su diseño, en mi caso, también sería una novedad importante.En resumen,me gusta mucho la facilidad de uso y las funcionalidades de la aplicación de Dukaan, y creo que seguirán incorporarando más opciones avanzadas y podrán corregir cualquier pequeños errore que puedea haber y así mejorar la experiencia del usuario aún más.

Pros

El ser multitienda para mi es uno de los factores más reseñables e importantes.También me gusta:Importación de WooCommerce y ShopifyFácil de usar: La aplicación es muy intuitiva y fácil de usar, permite crear una tienda en línea en cuestión de minutos sin necesidad de conocimientos técnicos.Amplia gama de funciones: Dukaan cubre los aspectos a administrar en una tienda, incluyendo herramientas de gestión de pedidos y envíos, integraciones de pagos y envíos, así como marketing y promoción y van añadiendo herramientas útiles para generar descripciones, mejorar imagenes...Personalización: Permite personalizar la tienda (logotipo, colores corporativos y otros detalles. También a reseñar el uso de dominios propiosSoporte técnico: Muy buena experiencia, tanto con las incidencias como con las mejoras que van introduciendo.

Cons

En mi caso hecho en falta la posibilidad de poder trabajar con productos personalizados, por lo demás creo que otros aspectos que podría reseñar me consta que están ya trabajando en ello.

Reasons for choosing Dukaan

Me parecío una alternativa a WooCommerce para ciertos clientes y proyectos propios.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/229568/Dukaan/reviews/)

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Popular comparisons

[Shopify vs Dukaan](https://www.capterra.com/compare/83891-229568/Shopify-vs-Dukaan) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)