--- title: "Unboxing Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Unboxing Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/229582/Unboxing/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Unboxing Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Unboxing ## What is Unboxing? Unboxing Marketing Automation will significantly increase customer retention and revenue. The perfect marketing message and CTA for every e-commerce customer will be automatically dropped inside their package from your fulfillment center. ## What is Unboxing used for? [Packaging](https://www.capterra.com/packaging-software/)[Direct Mail Automation](https://www.capterra.com/direct-mail-automation-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Unboxing?[Manage this product listing](https://www.g2.com/products/undigital/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Unboxing 0.0 VS. [### AdRoll](https://www.capterra.com/p/179140/AdRoll/) [4.0 (74)](https://www.capterra.com/p/179140/AdRoll/reviews/) Starting Price Contact vendor Starting Price $1 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.9 (72) Value For Money 0.0 (0) Value For Money 3.7 (60) Customer Service 0.0 (0) Customer Service 3.9 (61) ## Unboxing alternatives [ConvertFlow](https://www.capterra.com/p/177694/ConvertFlow/) [4.5 (30)](https://www.capterra.com/p/177694/ConvertFlow/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177694/ConvertFlow/) [Triggerbee](https://www.capterra.com/p/136597/Triggerbee/) [4.8 (15)](https://www.capterra.com/p/136597/Triggerbee/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136597/Triggerbee/) Highest Rated [Retargeting.biz](https://www.capterra.com/p/143171/Retargeting/) [4.9 (8)](https://www.capterra.com/p/143171/Retargeting/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143171/Retargeting/) [Aimtell](https://www.capterra.com/p/148573/Aimtell/) [4.6 (19)](https://www.capterra.com/p/148573/Aimtell/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148573/Aimtell/) ## FAQs about Unboxing Overview ### What company size and specific industries is Unboxing built for? Unboxing is designed for e-commerce brands of any size that want to improve customer retention and increase revenue. It is built for online retailers and direct-to-consumer businesses that use unboxing marketing automation to support repeat purchases and customer loyalty. Features and Usability ### What are the key features of Unboxing? Unboxing includes behavioral targeting, geotargeting, and website visitor tracking for audience identification, plus CRM, customer segmentation, and lead capture for contact management. It also offers marketing automation, personalization, and recommendations, along with campaign management, multi-channel communication, campaign analytics, and real-time reporting/analytics. Integrations ### Which third-party tools and platforms does Unboxing integrate with? Unboxing connects natively to Shopify and Shopify Plus, giving ecommerce teams two catalog integrations for storefront and commerce workflows. These integrations support brands using Shopify’s core platform or the Plus tier for managed operations and order-related tasks. Getting Started and Support ### What training and onboarding options does Unboxing offer? Unboxing provides in-person training and live online sessions for getting started. In-person training supports face-to-face instruction, while live online sessions allow guided setup and learning through remote meetings. These are the only training formats confirmed in the catalog data. Getting Started and Support ### What customer support options does Unboxing offer? Unboxing provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers or contact support staff. No reviewer feedback is available here, so support response times, helpfulness, and common frustrations cannot be described from the catalog data. ## Features AI summary Based on 1,860 Customer Loyalty reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating customer loyalty software: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Unboxing is designed to support core customer loyalty needs through its included feature set, giving teams the tools to manage loyalty initiatives and customer reward activities in one system. These capabilities help businesses maintain repeat-customer programs, track incentives more effectively, and provide teams with a more organized way to support ongoing retention efforts. API Application programming interface that allows for integration with other systems/databases Behavioral Targeting Display advertising and marketing messages to users based on their browsing history and preferences Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Unboxing 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Behavioral Targeting: Display advertising and marketing messages to users based on their browsing history and preferences - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Lead Capture: Automatically identify and save contact information of potential customers - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Analytics: Analyze and gain insights into data in real-time - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.