--- title: "youengage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about youengage Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more." source_url: "https://www.capterra.com/p/229598/youengage/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # youengage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) youengage ## What is youengage? Using youengage you can easily create beautiful interactive experiences that convert. Engage and get feedback at every step of the customer journey. Create and share interactive content such as quizzes, surveys, polls, calculators, assessments, product recommendations, and live Q&A on your virtual events. You can generate leads and drive more revenues while capturing data. ## What is youengage used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for youengage?[Manage this product listing](https://www.g2.com/products/youengage/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### youengage 4.9 (21) VS. [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (21) Ease Of Use 4.6 (978) Value For Money 4.9 (18) Value For Money 4.2 (709) Customer Service 4.8 (19) Customer Service 4.4 (569) ## youengage alternatives [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/231981/Quizell/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about youengage Overview ### Which roles and teams benefit most from youengage? youengage is most used by marketing consultants, digital marketers, and web developers to create interactive content, capture leads, and assess campaign engagement. Founders, CEOs, owners, and managing partners use it to support audience outreach and business decisions, while trainers, professors, coaches, and change leaders build interactive learning and feedback experiences. Answer based on 21 reviews Features and Usability ### What are the key features of youengage? youengage offers survey builder and forms creation and design for data collection, plus quizzes, polls/voting, and NPS survey structure for feedback. It also includes customer segmentation, lead capture, real-time analytics, customizable reports, live chat, one-to-one messaging, and multi-channel campaign distribution. Integrations ### Which third-party tools and platforms does youengage integrate with? youengage integrates with HubSpot CRM, HubSpot Marketing Hub, Manago AI, and Zapier. These connections cover CRM, marketing automation, and broader app workflows, giving teams a short list of core platforms for linking engagement data with existing sales and marketing systems. Answer based on 6 reviews ## Features AI summary Based on 3,736 Customer Engagement reviews Capterra data shows that buyers of Customer Engagement software rank the following features as their top priorities: - **Content Management** (**53%** of reviewers rated this feature as critical) - **Engagement Tracking** (**45%**) - **Activity Tracking** (**40%**) youengage includes **Content Management** and **Engagement Tracking**, giving teams a way to organize customer-facing materials and monitor how audiences interact with them. However, it does not include **Activity Tracking**. Instead, it offers **Third-Party Integrations** (**44%**), which can connect customer data and workflows across other business systems, helping businesses keep information in sync and improve follow-up with customers. Communication Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns API Application programming interface that allows for integration with other systems/databases Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Content Creation The ability to create unique content Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving youengage 46 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - API: Application programming interface that allows for integration with other systems/databases - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Design: Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.) - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Gamification: Games or game-like elements to track progress and reward accomplishments - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Interactive Content: Allow the audience to interact or engage with the content - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Live Chat: Ability to chat online in real time - Live Results Sharing: Present live poll results to audience - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - One-to-One Messaging: Send personal messages to clients or attendees - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Quizzes: Brief assessments used to measure knowledge and skills - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.5 (21) 4.5 Based on 21 reviews ## Pricing Value for money 4.9 (18) Free Trial Free Version Basic $29.00 Flat Rate,Per Month Value for money 4.9 (18) 4.9 Based on 18 reviews ## Integrations [ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Manago AI](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (19) 4.8 Based on 19 reviews ## User reviews Overall rating 4.9 Based on 21 reviews Filter by rating Counts reflect reviews available in this feed. 5(19) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Jayadeep R. Digital Marketing Trainer Used the software for: Less than 1 year ### " Amazing Tool To Create Interactive Experiences With Multiple Use Cases" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 21, 2021 The challenge in this modern digital era is to create interactive experiences that keeps your audience engaged as passive content has lost it's shine over time. The tool offers endless possibilities and we are limited only by our imagination. It can be used for lead generation, lead enrichment, audience segmentation and personalization with quizzes. Pros YouEngage has a simple and effective 5 step process to create out of the box interactive experiences : Build - Design- Configure - Distribute- Analyze. The features worth talking about are conditional logic option to create different paths for your audience depending on their answers to previous questions, multiple thank you screens that can have their own call-to-action button, a wide range of question types, webhooks to pull data to other tools and apps, ability to capture partial results, a fairly large number of embed options and a promising roadmap which reflects their commitment to improve the platform over time. Cons While YouEngage has a lot of features that will allow you to create engaging digital experiences, it does have some drawbacks which need to be plugged over time by their team. As of now, the tool does not feature a real-time leaderboard option that can significantly enhance the user experience. As of now, the other missing features for me are email integration with the major providers, google sheets integration, a relatively low number of templates to draw inspiration from, and the inability to send email notifications. Having said that, I understand that most of these wanted features are in their roadmap - i.e. if they deliver on their promises. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Principal Hydrogeologist Used the software for: 1-3 years ### "YouEngage lets you go beyond boring polls and surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2021 I am doing more surveys and polls, both during online events and outside of events because they increase engagement. YouEngage has introduced a feature to allow you to run polls and surveys during online events, which is really a nice touch. If polls are included with event software, they usually pretty rudimentary and almost an afterthought. A nice, well-presented poll is going to get a lot more engagement, so YouEngage really helps with engagement during online events. Pros The nicest thing is that this software produces beautiful surveys, polls, quizzes, forms, and even calculators. Everything is completely customizable and there are lots of options to embed on your website while still keeping everything looking great. I never fail to get compliments on surveys I put together in YouEngage. Cons There are a lot of options and customizations, so some people may find that there is a bit of a learning curve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Moe F. Digital Marketing COnsultant Used the software for: Less than 1 year ### "Very easy to use, great way to learn more about your customers." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 19, 2021 Pros The ease of use of the software to create quizzes and surveys for our users and the ability to push the users responses to google tag manager is great. Allows us to better understand our audience so we can refine our marketing. Cons I would like them to natively integration with email tools and CRMs, so we can automatically sync their data with our CRM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kolleen S. Connect with me to Discover Why Every Integrative Health Practitioner Needs a Professional Website Used the software for: 1-3 years ### "Handy and Robust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2021 Customer support has been on time and excellent. I also like the calm background on the page that makes the quiz the only focus. Pros The software is so darn simple it's a nobrainer to set up. They even give you a bunch of templates so you can easily follow the various types of quizzes. It was super robust when we did a live event contest at a festival. Cons I think the fact I can't embed it on a page makes it hard for me to push it to some of my clients. Although it does let you brand and put on your own domain, visually it would be so much better if we can embed it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael T. Change Management Lead Used the software for: Less than 1 year ### "A great survey tool with some opportunities for polling too" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2021 I have been using youengage for about a month now! I conduct training sessions that includes surveys and polling. I have specifically used youengage in lieu of SurveyMonkey and MS Forms for pre-workshop polls. I plan to work on using youengage for in session polls as well. The survey is much more engaging and inviting - and it is much easier to use skip logic for the surveys. I love the images and participant view - it makes taking the survey a much better experience. I have tinkered with the live events feature, still getting the hang of it, I think there are some opportunities here as the polling is a little limited, but based on what I see with surveys and their roadmap - I am sure this is going to be better to use than PollEverywhere or other polling solutions that cost much more. I think this is a great value if you have a need for engaging participants of workshops before, during, and after the event (with the caveat that the polling is currently limited for during the workshop). Pros I loved the visualizations of the surveys you can create along with the ease of developing a survey that stands out at unique to participants. It is very easy to use software with a promising roadmap. Cons The reporting from the survey results might be improved a bit. You can export as an Excel document, but will be better to be able to export reports as PowerPoints or PDFs for use with others and in an easier way. Some of the live events/polling features need to be improved - but this is in the roadmap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. François H. CEO & Founder Used the software for: 3-5 years ### "YouEngage for Event Feedbacks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2021 I use Youengage to survey after an event and make sure we provide the service. Sending a small survey to make sure our event goers are satisfied with the experience Pros Easy to use, clean templates and dashboard is very user friendly Cons Needs more templates but the example are good enough. More example would be great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Igor S. Legal Researcher Used the software for: Less than 1 year ### "I love the possibilities!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2021 Pros I've been in the tech space for a long time, and I've seen a lot of new companies come and go. The thing that I like about young engage is that they're building their company on real, tangible value. Their team has a deep understanding of the market and is solving a real need. Youengage is built on the idea that people want to be creative, but they don't want to have to learn code. It's an intuitive platform that anyone can use to create. Cons Sometimes, support is not so responsive. And one has the limit of only one custom domain per account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Terrance L. CEO Used the software for: Less than 1 year ### "Very Impressive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 19, 2021 I was up and running within minutes of walking in and had my first form completed and sent in less than 10 minutes. Very impressive just what I was looking for Pros Ease-of-use, intuitive, professional appearance, conditional logic, flexible Cons Overall very good I like the analytics would like to see a little bit more and I think it’s on their roadmap Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Angela G. Web developer, Online Marketing Used the software for: Less than 1 year ### "So many possibilities!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2021 Helping me provide interesting potential client engagement on my website. Helping me better understand the needs of potential clients. Pros I'm really impressed with youengage so far. Support is outstanding and my questions have been answered immediately. It's obvious that \[SENSITIVE CONTENT\] and the youengage team care about quality and user experience. I have not been able to test the live event function yet, but the interface is intuitive and easy to use for projects. It's very straightforward and I like that I can edit one of the pre-made projects to fit my needs or create my own from a completely blank slate. It was simple to set up my own branding, and adding a custom domain is also easy to accomplish. Events, forms, surveys, quizzes, polls, calculators... I am excited to test out all the options available! Cons I haven't found anything I like least yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Moisés Alejandro L. Marketing consultant Used the software for: Less than 1 year ### "an easy to implement tool with many options" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 19, 2021 I think that it is very easy to use and that it is a tool that allows you to collect feedback from your clients and potential clients. It has a simple and easy to understand user interface. Pros an easy tool to implement and with many options, it has options such as quizzes, calculator, surveys and you have the option to implement them live, it is a great tool. Cons I think it is a good deal, and a tool that you must have, I think that what can be improved a little is the speed of response from customer service. Sometimes they are slow to respond. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229598/youengage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.