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Checklick Storefront

Reviews of Checklick Storefront

4.5 (15)
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Pros

  • Not only is he flexible in his schedule and a pleasant individual, he is a very knowledgeable resource to help guide you with any questions you may have.

  • This product is multi-faceted. Additionally, the Customer Service is always superior, and they listen to ideas for improvement.

  • There are so many features that we love about this product.

  • Cloning Products and SKUs in the online store is very easy and helps replicate our classes from year to year. It is also easy to customize.

Cons

  • Few things offered that seems confusing at first and which takes time I think.

  • Financial reconciliation is painful. Lots of columns that seem to have similar names but different information means tracking HST painful.

  • Being a limited IT person it took me awhile to master the program.

  • It can be slow at times and seems to be prone to breakdowns. Specifically had a very difficult time with the “transfer” feature.

Showing Most Helpful

Showing 15 of 15 reviews

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Paul K.
Vice Commodore
Recreational Facilities and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 30, 2024

"Love Checklick!"

Overall: Have always loved it for our sailing courses.

Pros: Very easy to use and lots of choices to look after your registration, $ collection and end user information .

Cons: Sometimes too much information to wade through, especially to a new user.

Vendor Response

By Checklick on October 24, 2024
We're glad to hear you love Checklick and that you find it easy to use, Paul! Thank you for your review.
Dan P.
Administrator
Sports, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 4, 2024

"Feedback 2024"

Overall: Good overall once I got figured out and what it offers for me. Plus I always have personal support.

Pros: The personal support. Always patient, kind and helpful.

Cons: Few things offered that seems confusing at first and which takes time I think.

Alternatives Considered: Trackier
Reasons for Choosing Checklick Storefront: Judo Canada is using this for member registration and events

Vendor Response

By Checklick on October 31, 2024
Thank you for your review, Dan. We appreciate it!
Marc R.
president
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
2.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
October 4, 2024

"A start, but need a lot of improvement."

Overall: I got a hang of producing reports, and entering details and tags after obtaining some support by email and phone (will normally require a day of waiting for a reply, though helpful). My main concern is that we work with summer staff that is often new every year. That means that training starts from scratch every year.

Pros: Elaborate data base to offer your products, whether good, services, or membership.

Cons: Very cumbersome, non-intuitive platform. It takes much time to get the hang of the program. If the user interface has a clear help section, that would help a lot. At the moment it is still sketchy.

Vendor Response

By Checklick on October 25, 2024
Thank you for taking the time to provide your feedback, Marc. It's disappointing that we didn't meet your expectations and it's our responsibility to continually improve the system. We have some very exciting updates in the pipeline to ensure that is the case. Ultimately, your success is our goal and if we haven't met the mark in that regard, we're happy to help you seek your best options.
Courtney R.
Coordinator
Sports, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 30, 2024

"Checklick Storefront Experience"

Overall: It's been great. [sensitive content hidden] specifically, has been a pleasure to work with. Not only is he flexible in his schedule and a pleasant individual, he is a very knowledgeable resource to help guide you with any questions you may have.

Pros: It is fairly user friendly, once you know where to access items required.

Cons: It is initially overwhelming. There is a lot to remember at first, to start the process.

Vendor Response

By Checklick on October 25, 2024
We're glad to hear that you are getting better acquainted with the system and of course, if that requires some one-on-one time, it's all part of your service. We want to make sure that you're comfortable with navigating the system. Thank you very much for your feedback Courtney!
Wolfe S.
Principal
Sports, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 2, 2024

"Prairie Ocean Cruising"

Overall: Satisfactory for most purposes could be more user friendly.

Pros: Reasonably easy to navigate though some components harder to find on menu

Cons: Cost structure for PCOC. Double the cost from previous provider

Vendor Response

By Checklick on October 31, 2024
Thank you for your review Wolfe! It sounds like there are a few components that you're finding harder to find on the menu. Don't hesitate to schedule a session with your account manager for a guided session to help you get comfortable with the system. It's all a part of your service.
Kathy S.
Administrator
Non-Profit Organization Management, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 2, 2024

"Rookie User"

Overall: It's very positive, [sensitive content hidden] makes himself available whenever I have a question.

Pros: Checklick does all the work involved in collecting fees for all manner of things - it makes tracking and the collection of information and payments so easy. I'm still learning about the many features of this program, but even with my limited knowledge it's a very valuable tool!

Cons: It's taking me a while to learn how to maneuver in the program, but the more time I spend poking around the easier it's becoming.

Vendor Response

By Checklick on October 31, 2024
Thank you for your review, Kathy! It puts a smile on our faces to hear that the more time you spend with Storefront, the easier it's becoming.
Scott P.
Sail training director
Recreational Facilities and Services, Self-employed
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
October 1, 2024

"Treasurer and sail training director"

Overall: Satisfied with the overall use. Clear summary for tax and discount offerings - one has to hunt for the settings which makes catching errors difficult.

Pros: We have used it in the past so it is the beast we know.

Cons: Financial reconciliation is painful. Lots of columns that seem to have similar names but different information means tracking HST painful

Vendor Response

By Checklick on October 25, 2024
Thank you for taking the time to write a review Scott. It's a tough balance to provide enough reporting and features but at the same time, ensure that the system is easy to use. This results in a variety of reports and our help center or a quick email or call to our support team can guide you in the right direction. We answer 98% of inquiries within 24 hours or less so don't hesitate to reach out.
Conrad P.
Executive Director
Sports, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 30, 2024

"Great product. Checklick Storefront."

Overall: Great product. User friendly and simple to edit.

Pros: Ease of use once you understand the process.

Cons: Getting used to the software was a little challenging.

Vendor Response

By Checklick on October 24, 2024
Thank you for your review, Conrad! We're glad to hear that once you got the hang of the system, you're finding it user-friendly and simple to edit.
Rick M.
Sailing School Director
Sports, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 4, 2024

"Scarborough Bluffs Sailing Club - CANSail lessons"

Overall: There is virtually no involvement required on our end to administer the enrollment, payment and processing of the students.....

Pros: Total "hands free" administration of the school registration and payment process.

Cons: Can't think of anything to not continue with it.

Vendor Response

By Checklick on October 31, 2024
Thank you very much for your kind review, Rick! You've outlined exactly what our intent is with Storefront and we couldn't be happier to hear it's working well for you.
Marla P.
Volunteer for this role
Sports, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 4, 2024

"Great job Checklick "

Overall: Excellent with the help of [sensitive content hidden] who was an absolute rockstar in helping us get fully set up

Pros: The ease of set up and all the data that can be collected

Cons: No quick guide. Would have been nice to have a quick guide to follow

Vendor Response

By Checklick on October 31, 2024
Thank you for your kind review, Marla! We're really glad to hear that our staff was helpful in getting you setup. We pride ourselves on our support and we're glad to hear we were able to give you the support you deserve.
Annette Z.
Vice Commodore
Recreational Facilities and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 21, 2022

"Great customer support"

Overall: We have used Checklick to manage our sailing program's registration, fees, CANSail checklists and certificates for a few years, for over 500 students, with very few issues. We feel fortunate to have had personalized attention in setting up our site and customizing it to our needs, and that attention has carried over to support for any issues that have cropped up over time. The support team is quick to respond and generally very fast in resolving any issues.

Pros: Customer support from [SENSITIVE CONTENT] and his team is always helpful and more importantly, prompt. The integration of registration, checklists and certificate creation is great. I also really like the waitlist feature. It made it so much easier to keep our classes full especially during COVID.

Cons: I would really like to see some customizable options for creating specific reports and accessing information.

Reasons for Choosing Checklick Storefront: We chose Checklick because we liked the integration with registration, checklists and certificates, and also with information being submitted to BC Sailing and Sail Canada seamlessly.
Reasons for Switching to Checklick Storefront: Registration Logic moved their product out of Canada.

Vendor Response

By Checklick on March 13, 2023
Thank you for your review, Annette. We welcome your feedback to help us stay in tune with how to make Checklick as practical as possible for you. We're constantly updating Checklick so when it comes to reports and other features, we expect to launch updates throughout.
Diane A.
Registrar
Recreational Facilities and Services, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 6, 2023

"Great Registration Tool"

Overall: This will be our 6th season using Checklick to keep track of our sailing school registrations and payments. We are very appreciative to have access to this extremely helpful utility.

Pros: There are so many features that we love about this product! It helps us register and keep track of our clients. We can check purchases, create attendance sheets, easily transfer students to another session, and, when needed, issue refunds. Cloning Products and SKUs in the online store is very easy and helps replicate our classes from year to year. It is also easy to customize. This product is multi-faceted. Additionally, the Customer Service is always superior, and they listen to ideas for improvement.

Cons: Very rarely, but it happens, there is a small glitch that can occur in the software, but when we report it, Customer Service is at the ready to respond.

Vendor Response

By Checklick on March 13, 2023
Thank you for the review, Diane. It helps us tremendously to get your feedback and we're glad to hear you're finding Checklick extremely helpful. As always, our team is ready to help you if you come across an issue or just need our guidance to help with best Storefront practices.
Tristan B.
Program manager - Learn to sail
Sports, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
November 16, 2022

"Necessary program but can use improvement"

Pros: It is well set up for registrations and what i need to do on a daily basis to manage the program. Makes the accounting and registration process very simply and not sure what i would do without the program.

Cons: It can be slow at times and seems to be prone to breakdowns. Specifically had a very difficult time with the “transfer” feature. This is only problematic for me as I use checklick for multiple hours a day to run my program so if it isn’t working it can create big problems. Also could use additional features (ie. incremental payment).

Vendor Response

By Checklick on March 13, 2023
Thank you for taking the time to review Checklick Tristan. It's incredibly valuable to us. As you noted, we worked through an issue that was causing a slowdown in performance and it has been resolved. Please note that a deposit feature has been launched that allows you to set up incremental deposits. Thank you again for taking the time to write a review.
Shawn B.
Sailing Activities Manager
Sports, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 12, 2023

"Checklick for registration"

Overall: Overall, the system functions well and is much easier for our customers to use. Tech support is fantastic with us and with our customers

Pros: functional with minimum errors, drop down menu and discount options are great.

Cons: Slow servers from every device. Refresh/Upload is consistently slow.

Reasons for Choosing Checklick Storefront: Ease of use, tech support and navigation ease.
Reasons for Switching to Checklick Storefront: Many reasons

Vendor Response

By Checklick on October 24, 2024
Thank you for your review Shawn and we're glad to hear you're finding it easy for your customer to use!
Brian T.
Club Manager
Recreational Facilities and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 21, 2023

"Checklick Review"

Overall: Our Bookkeeper can now reconcile without my involvement.

Pros: The ease of customers rgistering and paying has removed quite a bit of my time.

Cons: Being a limited IT person it took me awhile to master the program.

Vendor Response

By Checklick on April 24, 2023
Thank you for your review, Brian. We very much value your feedback. As part of our service to you, don't hesitate to schedule a screen share where we can help you get acquainted with the system if there are any areas that you'd like to focus on. We want to make sure you're 100% comfortable with the system.