# iWave Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iWave Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more.

Source: https://www.capterra.com/p/229663/iWave

---

# 

 iWave Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iWave

## What is iWave?

iWave is the leading prospect research solution and donor intelligence platform empowering nonprofits to fundraise with confidence. Built specifically for fundraising professionals, iWave provides unmatched insight into a donor’s capacity, affinity, and inclination to give. Whether you’re building major gift pipelines, researching foundations, or prioritizing donors for campaigns, iWave helps you identify and engage the right prospects—at the right time—with the right ask. Key Features: • Wealth Screening – Identify top prospects using multiple data sources to assess capacity, propensity, and affinity. • Prospect Research – Access billions of wealth and philanthropic records in one place. • Scoring & Customization – Customize scores and filters to match your organization’s

## What is iWave used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)

Top alternative

Featured

Overall rating

Based on 94 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

$4150

One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iWave?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.iwave.com&name=iWave)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iWave

4.4 (94)

VS.

[4.5 (1,061)](https://www.capterra.com/p/132388/CharityTracker/reviews/)

Starting Price

$4150

One Time

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (94)

Ease Of Use

4.5 (1,061)

Value For Money

4.4 (78)

Value For Money

4.6 (876)

Customer Service

4.6 (78)

Customer Service

4.5 (867)

## iWave alternatives

[4.5 (1,451)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/229663/iWave/alternatives/)

## FAQs about iWave

Overview

### Which roles and teams benefit most from iWave?

iWave is most used by prospect research teams, development analysts, and advancement operations staff in fundraising organizations. These roles use it to screen donors, uncover wealth and philanthropic indicators, prioritize prospects, and support campaign planning. Research directors and development leaders rely on it to guide portfolio strategy and improve donor cultivation.

Answer based on 93 reviews

Overview

### What company size and industries is iWave built for?

iWave is built mainly for small nonprofits and higher education teams, with 49% of reviewers from small businesses and 35% from Higher Education. It also serves nonprofit organization management at 20%, fundraising at 17%, plus education, healthcare, and arts and culture institutions focused on prospect research and wealth screening for nonprofit fundraising.

Answer based on 93 reviews

Features and Usability

### What are the key features of iWave?

iWave includes core donor management and prospect research features such as donor profiles, 360 Search, data aggregation, and information retrieval across multiple databases. Differentiators include Connections, planned giving scores, batch screening, and exportable reports. Reviewers also frequently mention real estate lookup, charitable giving data, and source-linked PDFs for verification.

Answer based on 31 reviews

Pricing

### How much does it cost and what fees or limitations are included?

iWave starts at $4,150 one time for the Starter plan and $5,350 one time for the Professional plan; Premium has no listed price. Starter includes 1 user, up to 1,500 subscription screens, and up to 750 live profiles, while Professional adds 3 users, SSO, and appends as an add-on.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does iWave integrate with?

iWave integrates with Leap Patron Management and Salesforce Service Cloud, based on reviewer use, and also connects with Causeview, DonorPerfect, Neon, Salesforce.org Nonprofit Cloud, Spektrix, and Tessitura. These integrations center on nonprofit CRM, donor management, and patron database platforms used to view wealth data alongside contact records.

Answer based on 15 reviews

Getting Started and Support

### What training and onboarding options does iWave offer?

iWave provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs of key features and setup steps.

Answer based on 6 reviews

Getting Started and Support

### What customer support options does iWave offer, and how do users rate the experience?

iWave offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as prompt, human, knowledgeable, and thorough, with helpful representatives, training materials, webinars, and videos. A few report occasional delays when working with a new account representative, but overall experiences are positive.

Answer based on 18 reviews

Features and Usability

### How good is iWave for donor research and donor profiles?

iWave gives fundraising teams a clear view of donor wealth, giving history, and affiliations for prospect research. Nonprofits use it to screen constituents, qualify prospects, and build donor profiles from multiple sources, though searches work best with specific details and some records, exports, and donation data may need manual verification.

Answer based on 31 reviews

Features and Usability

### How well does iWave help find and verify prospect information?

iWave brings prospect data into one place and makes research faster with searchable tabs, exports, and source links. Development teams often use it for real estate, giving history, board roles, and contact details, though some records can be outdated, filters may need resetting, and certain third-party data still requires follow-up.

Answer based on 30 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Nonprofits

4.5 (44)

75.00% of 44 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Activity Dashboard

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

3.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Import/Export

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Third-Party Integrations

3.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Contact Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

iWave 22 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Software specialized for non-profit organizations

Activities related to raising money for a specific cause

Use AI to generate content in the form of text, images, videos, etc.

Add, store and access information pertaining to members

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.3 (94)

4.3

Based on 94 reviews

## Pricing

Value for money

4.4 (78)

[View pricing plan details](https://www.capterra.com/p/229663/iWave/pricing/)

Starter

$4,150

One Time

It includes:

-   Up to 1,500 subscription screens
-   1 User
-   Up to 750 live profiles
-   Unlimited alerts and updates on live profiles
-   Ongoing training and support
-   360° view access up-to-date wealth, philanthropic, and biographic data, all in one place
-   Multi-Factor Authentication (MFA)

Professional

$5,350

One Time

It includes:

-   Up to 5,000 subscription screens
-   3 Users
-   Up to 2,500 live profiles
-   Unlimited alerts and updates on live profiles
-   Scores and analytics including planned giving
-   Ongoing training and support
-   360° view Access up-to-date wealth, philanthropic, and biographic data, all in one place
-   Single Sign On (SSO) and Multi-Factor Authentication (MFA)
-   Appends available as an add-on

Value for money

4.4 (78)

4.4

Based on 78 reviews

## Integrations

[

DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[

Smarty](https://www.capterra.com/p/10014524/Smarty/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)[

Leap Patron Management](https://www.capterra.com/p/118188/PatronManager-CRM/)[

Spektrix](https://www.capterra.com/p/89233/Spektrix/)[

Tessitura](https://www.capterra.com/p/111612/Tessitura-Software/)[

Causeview](https://www.capterra.com/p/113048/Causeview/)[

Neon](https://www.capterra.com/p/157244/NEON/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (78)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (78)

4.6

Based on 78 reviews

## User reviews

Overall rating

4.4

Based on 94 reviews

Filter by rating

5(48)

4(40)

3(5)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BB

Bonnie B.

Digital Systems Manager

Non-Profit Organization Management

### "iWave Empowers Donor Prospecting"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

Overall, iWave has been a boon for us regarding donor prospecting and as a result, we plan to use it for corporate prospecting in the new year! Support has been incredibly helpful as we worked to set this up and when we've had issues.

Pros

iWave is great for automated donor prospecting. Once we defined prospects on our end, we were able to set it and forget it to regularly update our contacts with scoring. This has enabled our Prospect Research Specialist to spend their time looking at the best prospects.

Cons

The Salesforce Integration can be tricky to setup and navigate at first as well as the mass screenings and appends.

Switched from

[ProspectView Online](https://www.capterra.com/p/179709/ProspectView-Online/)

We needed a more robust research tool that would work with our internal algorithm.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Eli C.

development

Legal Services

### "Great tool for new non profits to build their donor base"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

September 3, 2025

It was overall positive but ultimately didn't do much for donor prospect for us, but a great tool for newer non-profits looking to build their donor base.

Pros

It was relatively easy to use with good tutorials and resources for novice users. The information retrieved was easy to read and understand.It can build several lists and reports quickly.

Cons

It requires specific details about a donor to retrieve any financial information. If you cannot provide specific details, it will retrieve minimal information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Josephine B.

Contracted Development Specialist

Non-Profit Organization Management

### "A great program, if you can afford it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2025

I have liked the program, but have felt that it is costly and not sure if my organization will continue to want to pay for it. But I've enjoyed it.

Pros

It gives us the ability know more about our donor and be able to ask for funds much more confidently.

Cons

I think the cost is kind of high. And I believe that with your cost breakdown being by the profiles, is hard because you don't know if someone is worth spending your profile "token" on until after often times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Christopher S.

Director of Development

Non-Profit Organization Management

### "iWave - Amazing Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 3, 2025

Aside from the above, it has been outstanding.

Pros

The information available for use is amazing.

Cons

Not intuitive to learn. Search function is challenging.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ann A.

Prospect Research Coordinator

Fund-Raising

### "Best software for Prospect Research and Fundraising"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

April 4, 2024

Pros

It has everything you need to do prospect research - Real estate valuation, Business Info through ZoomInfo, Previous donations, screening, etc. It is the best product for researching in regards to fundraising that I have ever used.

Cons

I recently got switched to a different customer service representative and I'm having a hard time receiving a response from her on a couple of occasions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Sr. Prospect Researcher

Non-Profit Organization Management

### "Excellent one-stop shop for prospect research at a reasonable cost"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 25, 2024

One of my favorite research tools! And one of the best values around.

Pros

The amount of data categories available is very good for the cost, the search functionality is clean, and you can see a lot of info at once, very quickly.

Cons

Sometimes the search gets wonky when you're searching a lot of people in a row. Also would be nice to have integrated news alerts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

Sara H.

Senior Development Manager

Museums and Institutions

### "iWave has access to loads of prospect data, but still time-consuming to research."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 27, 2023

Great tool. Not as easy to use as I'd hoped in terms of researching a donor and creating a profile. Still very time consuming, especially if you need to search different variations on the name.

Pros

The screening feature is excellent and the system will create profiles for the records you select.

Cons

Takes a long time to sort through the records and decide which to add to a profile. Would love to see better contact info and updates. contribution data still seems incomplete.

Reasons for choosing iWave

Peer recommendations, cost, volume of databases involved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Organizational Development

Non-Profit Organization Management

### "More Scam than Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 12, 2023

frustration and aggravation because the product cannot perform as promised.

Pros

none, a complete waste, does not perform as promised during the sales run-up and preliminary exhibitions

Cons

everything about it is a complete waste of time and money, will not integrate as promised, too much missing data to provide actionable results, aggravation, aggravation on top of aggravation

Reasons for choosing iWave

promised performance by a totally uninformed and apparently negligent sales force

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Jennifer L.

Principal

Fund-Raising

### "Excellent Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 10, 2022

The customer service is responsive and my account rep is inforrmative and helpful.

Pros

iWave allow the user to really dig into information about a donor and/or prospect and provides the user with some great information that is not avaiable in other sources. Its an excellent product.

Cons

Estimated giving capacity and estimated net worth are not readily available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Thank you for your review, Jennifer!

MM

Matthew M.

Development Analyst

Higher Education

### "My favorite resource, paid or otherwise"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 4, 2022

My favorite resource, paid or otherwise, would definitely have to be iWave, with the reason being that it offers effectively everything (with the only exception being the lack of capacity calculator). It is always my first stop when trying to find anything from contact information to job titles to stock data, it very often provides even more complete and comprehensive giving information than Research Point, and its company search feature is an incredibly useful tool indeed. My job would be significantly more difficult without it.

Pros

The product has the ablility to search from contact information to Job titles to Stock data. It very often provides even more complete and comprehensive giving information than Research Point, and its company search feature is an incredibly useful tool indeed.

Cons

iWave has a lack of capacity calculator which would help gauge an individuals total wealth.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2022

Hi Matthew, thank you for your review! iWave Capacity is an estimated five-year dollar amount of what an individual could potentially give. To learn more about iWave's capacity calculation, please reach out to your Client Success Manager or our support team, we'd be happy to hear any feedback you have!

[View all Reviews](https://www.capterra.com/p/229663/iWave/reviews/)

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