# ONLYOFFICE Docs Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ONLYOFFICE Docs the right Document Management solution for you? Explore 105 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/229672/ONLYOFFICE-Docs/reviews

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ONLYOFFICE Docs

4.5 (105)

[View alternatives](https://www.capterra.com/p/229672/ONLYOFFICE-Docs/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ONLYOFFICE Docs

Ease of use

4.4

Customer Service

4.3

## Pros and Cons in Reviews

SC

Sarah C

Freelance copywriter Marketing and Advertising, Self-employedUsed the software for: 1-2 years.

“I personally love this feature and if you've ever tried to use version/draft tracker on Google Docs this puts it to shame.“

July 7, 2023

Mohamed E

Customer success SpecialistFood & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“The cost is too expensive and the free trial is too short.“

March 7, 2023

EP

Eduard P

Statistical programming contractorResearch, Self-employedUsed the software for: More than 2 years.

“To my knowledge it is the only platform that can edit documents, provide invoicing, tasks, generate timesheets, allow working with several e-mail accounts in one place. And this is not the full list of features!“

December 12, 2021

Surya P

DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“My only concern is the price of this software, which is a little expensive for users like me who are finding an alternative solution of MS Office.“

December 16, 2021

MP

Mirko P

SEOComputer & Network Security, 2 - 10 employeesUsed the software for: More than 2 years.

“I use several times ONLYOFFICE in my job and with my childrens homework, with all this problem with pandemic COVID, ONLYOFFICE was a excellent ally on every single steep.“

August 10, 2021

BM

Balaji M

EngineerConsumer Electronics, 2 - 10 employeesUsed the software for: More than 2 years.

“Sometimes the software hangs too much and the common window to show recent works is unnecessary“

August 10, 2021

Luis Enrique S

SrManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months.

“One of the things that I liked the most about ONLYOFFICE Docs is the tools it has integrated for projects and CRM, in addition to the fact that its use is very intuitive and the learning curve is very short.“

August 10, 2021

EP

Eduard P

Statistical programming contractorResearch, Self-employedUsed the software for: More than 2 years.

“I also didn't find a way of connecting OnlyOffice to some ETL automation / no-code tools.“

December 12, 2021

## Showing most helpful reviews

Showing 1-25 of 105 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Hani Khalilah A.  
Real Estate Sales Consultant  
Real Estate  
Used the software for: 2+ years

### "One of the good alternative for document creation"

August 31, 2021

5.0

Pros

It's ideal for online document editing. I particularly appreciate the new feature because you can access your documents from any location, which is quite convenient and eliminates the need to carry around a USB flash drive everywhere you go. It's also suitable on devices with low storage or about to run out of storage.

Cons

Poor technical assistance. It took a long time for tech support to respond to my email when I was accessing the system, which caused the installation to be delayed, and it takes a few days for the software installation is finished installed. This is not good.

Review Source

SC

Sarah C.  
Freelance copywriter  
Marketing and Advertising  
Used the software for: 1-2 years

### "Never lose (track of) your work again! "

July 7, 2023

5.0

Fast, free, and easy to sign up and start using (literally an email, click to confirm, make a password, and login is done) and loaded with familiar and favorite formatting features, this word processing website leaves nothing to be desired except a quick way to word count. Overall, this online word processing website is the way to go. It autosaves likes a beast and no matter where I am or where my laptop is I can ALWAYS access my documents online whenever I need them. I'm fairly tech savvy and find their plugins sadly not worth the hassle, but those who can master them have limitless functions as their fingertips. Regardless of your skill level, this word processor will be your new best friend.

Pros

ONLYOFFICE is one of the best alternatives to Google Docs and Microsoft Word. It's fast, free, and simple to get started and use. It's layout and formating features will make you forget you're not using a big name brand. It autosaves changes and drafts almost too much, which means you'll never lose your work (like literally ever, it's impossible) but if you're not careful with labeling your drafts (even in multiple open tabs) you'll have to sift through draft saves to find your stuff. I personally love this feature and if you've ever tried to use version/draft tracker on Google Docs this puts it to shame. Collaboration is also a breeze and very undersold for how much effort Google Docs raves about theirs. Use the personal version though, and you'll have to do a search engine for ONLYOFFICE personal but it's worth it. If you've never tried ONLYOFFICE, it's absolutely worth checking out.

Cons

Their website is clunky although it looks well organized from a cursory glance, it's poorly sorted. It's geared to get you to spend money on their product instead of using the personal version, which is free and fabulous. The search feature works well though. My biggest struggle is that it doesn't word count and although there are plugins with literally limitless functions and formulas, I've tried several times to add a word count plugin both officially form their help support and from search engine result assistance all to no avail. However copying and pasting in to a simple website to count my words alleviates this hiccup. Other than that, no issues ever and this is a top notch product.

Switched from

[MobiOffice](https://www.capterra.com/p/176449/OfficeSuite/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[WPS Office](https://www.capterra.com/p/126794/WPS-Office/)[WordPerfect Office](https://www.capterra.com/p/160719/WordPerfect-Office/)[LibreOffice](https://www.capterra.com/p/158981/LibreOffice/)

Free, easy, better draft and version saving, easy to login and get access to my stuff no matter what computer I'm using.

Review Source

MA

Mohd A.  
Analyst  
Facilities Services  
Used the software for: 2+ years

### "Functionality is critical."

August 10, 2021

3.0

Conversion from Word Doc to OnlyOffice throws formatting haywire.

Pros

Honestly, the cost of it is the only attraction to this software.

Cons

Functionality. There functions available were so different from other softwares.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Easier to convert with minimal impact.

Review Source

OM

Olavo M.  
CEO  
Design  
Used the software for: 1-2 years

### "A robust Alternative to Microsoft Word."

March 15, 2022

5.0

We do have the benefit to work together as a team on documents and have control to our own data with the integration with Nextcloud.

Pros

The most important thing for us is having a graphical interface that is familiar to anyone coming from Microsoft's Office and Word.

Cons

The are some glitches on the user interface but nothing that would be a dealbreaker.

Alternatives considered

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Reason for choosing ONLYOFFICE Docs

The ability to control our own data was key to deciding to use ONLYOFFICE over the competition.

Switched from

[LibreOffice](https://www.capterra.com/p/158981/LibreOffice/)

The graphical interface is just more similar to Microsoft Word. It has made easy to new collaborators to start working immediately on our projects. Also, the integration with Nextcloud is a must for us in the Studio these days.

Review Source

DS

Daniel S.  
Principal  
Management Consulting  
Used the software for: 2+ years

### "Excellent product for Document Management"

August 10, 2021

5.0

My experience with OnlyOffice has been excellent. I have use the product with over a dozen companies with great success.

Pros

I truly appreciate the ease of use of the entire program. Once personnel, either clients or employees, are familiar with the product, the entire system becomes highly effective.

Cons

I wish that office products, Excel and Word, would hold their protection from the native environment. At present, protection does not convert when uploaded to OnlyOffice. Also, additional Excel formats would be helpful, such as macro enabled files (.xlsm).

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reason for choosing ONLYOFFICE Docs

Ease of implementation and cost effectiveness.

Review Source

LF

Lucas F.  
Financial and Legal Manager  
International Affairs  
Used the software for: Less than 6 months

### "Onlyoffice is the best, easy to use and intuitive docs manager."

August 10, 2021

5.0

I’ve been so far dealing with documents and spreadsheets. It’s been very intuitive and I haven’t had any problems with the interface or the massively daily use.

Pros

The software is very intuitive, very well optimised. Give the users a very focused experience with a very easy to use and friendly interface.

Cons

Most of the improvements could be done in the file sharing and OS integration. A paid integration option in the same way of Microsoft OneDrive would be perfect

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[LibreOffice](https://www.capterra.com/p/158981/LibreOffice/)

I switched from windows to elementaryOS, I also didn’t want to use the Google suit programs as well. So I was encouraged to try libreoffice and disliked the interface. When I tried the only office and all of it suited me very well.

Review Source

SL

Stefan L.  
Consultant  
Insurance  
Used the software for: 2+ years

### "A solid alternative"

May 11, 2021

4.0

Onlyoffice is my daily driver. It works on different platforms without any problems. Not a huge install size either. Reliable, functional, cost-effective.

Pros

Onlyoffice provides a feeling of reliability. It just works. On the web, as a desktop app, on windows 10, on linuex, on android. It may not be the biggest name, nor the fanciest design - but its dependable.

Cons

There are certain design aspects that could improve. Locations of commands that one may be used to from other programs, certain functionalities that work slightly different.

Alternatives considered

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[WPS Office](https://www.capterra.com/p/126794/WPS-Office/)

Reason for choosing ONLYOFFICE Docs

OODocs provides all the functionality, reliability and capabilities reliability across all relevant platforms at a much more feasible cost-benefit relationship. As simple as that.

Review Source

Mohamed E.  
Customer success Specialist  
Food & Beverages  
Used the software for: 2+ years

### "The best documentation software"

March 7, 2023

5.0

Great for my own use and for any type of business.

Pros

I like that I can edit my documents, especially the PDF type by this product, it saves a massive effort.

Cons

The cost is too expensive and the free trial is too short.

Review Source

Jacob Ira A.  
Director  
Events Services  
Used the software for: 2+ years

### "It just works"

March 15, 2022

5.0

Pros

Has most if not all of the features of Google Docs but is not google. Certainly very user friendly

Cons

It is a hard sell to compare it to Google docs as that is free. The old adage of if you aren't paying for something then you are the product is accurate though.

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Review Source

Luis Enrique S.  
Sr  
Management Consulting  
Used the software for: 6-12 months

### "My work experience using ONLYOFFICE Docs"

August 10, 2021

4.0

Being a tool focused on collaboration, I consider ONLYOFFICE Docs to be an excellent alternative to create, edit and preserve our text documents, spreadsheets and presentations. In addition, the project, crm and mail options add an important plus to the suite.

Pros

One of the things that I liked the most about ONLYOFFICE Docs is the tools it has integrated for projects and CRM, in addition to the fact that its use is very intuitive and the learning curve is very short.

Cons

Regarding the application of presentations, I think that the number of options for transitions and backgrounds for the slides could be improved.

Review Source

NG

Nir G.  
Freelance Product Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Might be useful for orgs who care about a private sphere "

June 17, 2023

4.0

Pros

The fact that you get an 'almost Gdocs' experience, but on a private(r) space.

Cons

When used to the big players (MS/G) user interface, it sometimes feels a bit clunky to use other software.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Notion](https://www.capterra.com/p/186596/Notion/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Considering alternatives, being invited to a client's workspace.

Review Source

BM

Balaji M.  
Engineer  
Consumer Electronics  
Used the software for: 2+ years

### "The only office tool you need"

August 10, 2021

5.0

Pros

Onlyoffice is the only word processing that can work well with all kind of operating system. That feature is really helpful when you are working on Linux system that does not support MS office natively. Onlyoffice provides a much better compatibility than any other software

Cons

Sometimes the software hangs too much and the common window to show recent works is unnecessary

Review Source

JR

Joseph R.  
Senior System Admin  
Civil Engineering  
Used the software for: 1-2 years

### "Features"

August 10, 2021

5.0

for Collaboration purposes and pricing it's a perfect tool

Pros

Collaboration, file sharing, tasks and projects

Cons

No PDF Writer, PDF binder or any PDF tools. the ability to add plugins for Only office to manager other type of document extensions

Alternatives considered

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

Reason for choosing ONLYOFFICE Docs

we can have the servers on prem

Review Source

BK

Benjamin K.  
Head of IT  
Research  
Used the software for: 2+ years

### "OnlyOffice in a heterogenious enviroment"

March 15, 2022

5.0

We edit mostly Word documents collaboratively within our organization and with others from outside.

Pros

It ist crutial to have the opportunity to edit documents cross platforms and simultanously. Usind a Mac, Windows PC of Linux

Cons

We had some problems to get the connection to Confluence right. After failures, it required multiple reboots to be allowed to open Confluence documents in OnlyOffice and to get OnlyOffice documents back to Confluence.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Review Source

NK

Nitin K.  
Proprietor  
Computer Networking  
Used the software for: I used a free trial

### "Only office benefits"

August 10, 2021

5.0

Smooth change from MS office

Pros

Ease of use , and not tied to costly licenses

Cons

Needs a windows server edition to install in a MS environment

Review Source

IF

IVAN F.  
Solutions Architect  
Computer Software  
Used the software for: Less than 6 months

### "Onlyoffice and worker colaboration"

August 10, 2021

5.0

Most of users are productive at same day.

Pros

For our office and clients, the project management with documentation is the big winner, now we are connecting with the core system using the API. Researching how to add taxonomy and documents relations to search and navigate.

Cons

Updates, in Windows server 2016, some components create version problems and detect what C++ version is the troublemaker is complicated

Reason for choosing ONLYOFFICE Docs

Projects and CRM ... al other are the same, but integrated with projects ... it's wonderful.

Review Source

BH

Brucely H.  
Warehouse Supervisor  
Warehousing  
Used the software for: Less than 6 months

### "Im trying out only office"

August 15, 2023

4.0

i was strugling to do most of my reports online as most available alternatives were slow and complicated.Only office made it easy for me to timeuosly create, edit and do my reports with easy.

Pros

Onlyoffice is very User friendly.i liked the easy creating and editing my reports and documents online

Cons

Nothing so far. im giving it time to see if there will be any

Review Source

GP

Gourab P.  
Developer  
Computer Software  
Used the software for: 6-12 months

### "Excellent"

August 10, 2021

4.0

Overall very satified to have this.

Pros

It works seemlessly without a hitch and can edit files with colloborators

Cons

The compatibility with excel sheets from Microsoft needs a little tweak

Review Source

PM

Peter M.  
TechnicalWriter  
Information Technology and Services  
Used the software for: 1-2 years

### "Review by Peter Molchan"

August 10, 2021

5.0

Pros

Compatibility with Word, especially for older documents

Cons

The only con is that the software opens slowly

Review Source

TA

Tamanna A.  
Accountant interne  
Accounting  
Used the software for: 6-12 months

### "Honest revienw"

August 10, 2021

4.0

It is good. Helped for those who didn't have money bto buy Microsoft office :)

Pros

I liked the features and the compatibility give by the software.

Cons

I didn't very much liked the Icones given by the software

Review Source

AA

Ali A.  
consulting engineer  
Telecommunications  
Used the software for: 2+ years

### "good product"

August 18, 2021

5.0

Pros

easy to use, does its job. it's good for editing and viewing any doc type.

Cons

nothing essential that I recall, it would great to have integration with webex

Review Source

EY

Edward Y.  
Site Engineer  
Banking  
Used the software for: 1-2 years

### "Great for an alternative"

August 10, 2021

5.0

Pros

I like how simple and compatible it is to use with MS Office files.

Cons

I wish someone would figure out how to get macros functioning better with it and other alternative office systems.

Review Source

VR

Verified Reviewer  
Deputy Manager  
Insurance  
Used the software for: Less than 6 months

### "Nice Office Suite for Documents"

April 22, 2022

5.0

Pros

Onlyoffice Docs is a great app for creating, editing and organizing your word documents, spreadsheets and presentation. Easy to use even for layman.

Cons

Nothing to be fair. I really liked using it so far.

Review Source

kE

kelsey E.  
Inventory specialist  
Retail  
Used the software for: 1-2 years

### "Awesome"

August 10, 2021

5.0

Pros

The ease of use and all the needed features

Cons

Having to pay for it is really the only thing I can think of that I personally don't like

Review Source

UCŞ

Umut Can Ş.  
Student  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "Ease of use"

August 10, 2021

4.0

Perfect application

Pros

It is easy to use. One of the most important things is offline usage.

Cons

Everything was perfect. There is no downside.

Review Source

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