--- title: "Zscaler Managed Detection & Response (MDR) Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zscaler Managed Detection & Response (MDR) Software - reviews, pricing plans, popular comparisons to other Endpoint Detection and Response products and more." source_url: "https://www.capterra.com/p/229680/Red-Canary/" page_type: "product" language: "en" publication_date: "2026-11-12" --- # Zscaler Managed Detection & Response (MDR) Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zscaler Managed Detection & Response (MDR) ## What is Zscaler Managed Detection & Response (MDR)? Red Canary stops cyber threats no one else does, so organizations can fearlessly pursue their missions. We do it by delivering managed detection and response (MDR) across enterprise endpoints, cloud workloads, network, identities, and SaaS apps. As a security ally, we define MDR in our own terms with unlimited 24×7 support, deep threat expertise, hands-on remediation, and by doing what’s right for customers and partners. ## What is Zscaler Managed Detection & Response (MDR) used for? [Endpoint Detection and Response](https://www.capterra.com/endpoint-detection-and-response-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zscaler Managed Detection & Response (MDR)?[Manage this product listing](https://www.g2.com/products/zscaler-sec-ops/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zscaler Managed Detection & Response (MDR) 0.0 VS. [4.6 (1,917)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Starting Price Contact vendor Starting Price $104 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (1,916) Value For Money 0.0 (0) Value For Money 4.5 (1,760) Customer Service 0.0 (0) Customer Service 4.5 (1,758) ## Zscaler Managed Detection & Response (MDR) alternatives Highest Rated [4.9 (513)](https://www.capterra.com/p/181954/Iru/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (37)](https://www.capterra.com/p/209028/Jamf-Protect/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (15)](https://www.capterra.com/p/10034445/Adlumin-MDR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) [4.8 (117)](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/reviews/) Starting price $179.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) ## FAQs about Zscaler Managed Detection & Response (MDR) Features and Usability ### What are the key features of Red Canary? Red Canary offers alerts and notifications, anomaly and malware detection, behavioral analytics, and continuous monitoring for endpoints and events. It also includes event analysis, prioritization, root cause analysis, remediation management, and whitelisting and blacklisting to support threat investigation and response. Integrations ### Which third-party tools and platforms does Red Canary integrate with? Red Canary integrates with 7 third-party security platforms, including Microsoft Defender for Endpoint, Microsoft Defender for Identity, SentinelOne, Carbon Black EDR, Carbon Black Endpoint, Jamf Pro, and Jamf Protect. Getting Started and Support ### What training and onboarding options does Red Canary offer? Red Canary offers in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars provide scheduled group learning, documentation gives written reference material, and videos allow self-paced review of product topics and setup steps. Getting Started and Support ### What customer support options does Red Canary offer? Red Canary provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the available channels can only be listed directly. ## Features AI summary Based on 553 Endpoint Detection and Response reviews Capterra data shows that buyers of Endpoint Detection and Response rank the following features as their top priorities: - **Anomaly/Malware Detection** (**65%** of reviewers rated this feature as critical) - **Continuous Monitoring** (**50%**) - **Endpoint Management** (**48%**) Red Canary supports all three of the features reviewers rate most important: **Anomaly/Malware Detection**, **Continuous Monitoring**, and **Endpoint Management**. Together, these capabilities help businesses detect threats early, maintain visibility across devices at all times, and manage endpoints more effectively, allowing teams to improve security response and reduce risk. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anomaly/Malware Detection Automatically identify and flag unusual behaviors and malicious software Behavioral Analytics Track and analyse user behavior within a system or network Continuous Monitoring Conduct tracking and assessment of application and device behavior without breaks or interruptions Endpoint Management Track status, assign actions, and control access to systems for devices within the organization Event Analysis Investigate security threats and validate malicious activity Zscaler Managed Detection & Response (MDR) 10 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly/Malware Detection: Automatically identify and flag unusual behaviors and malicious software - Behavioral Analytics: Track and analyse user behavior within a system or network - Continuous Monitoring: Conduct tracking and assessment of application and device behavior without breaks or interruptions - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - Event Analysis: Investigate security threats and validate malicious activity - Prioritization: Arrange tasks based on the level of priority or urgency - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Root Cause Analysis: Identify and analyse the reasons behind accidents - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- ## Pricing ## Integrations [ Jamf Pro](https://www.capterra.com/p/164492/Jamf-Pro/)[ SentinelOne Singularity Endpoint](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/)[ Jamf Protect](https://www.capterra.com/p/209028/Jamf-Protect/)[ Microsoft Defender for Endpoint](https://www.capterra.com/p/219686/Microsoft-Defender-for-Endpoint/)[ Carbon Black Endpoint](https://www.capterra.com/p/168868/Cb-Predictive-Security-Cloud/)[ Microsoft Defender for Identity](https://www.capterra.com/p/219693/Microsoft-Defender-for-Identity/)[ Carbon Black EDR](https://www.capterra.com/p/240695/Carbon-Black-EDR/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.2 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(0) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Cirjeu B. ### "Unified Security Dashboard Speeds Response, Though Alert Prioritization Can Be Tough" 4.5 November 11, 2026 I use Zscaler Sec Ops to monitor security alerts and investigate incidents in one place. I can see alerts and incidents on one dashboard without switching tools, which helps me find and fix threats faster and react quickly. Pros I like that everything is in one place and easy to use. I can see all my alerts and incidents in one dashboard without switching tools, and the alerts dashboard and incident investigation help me react quickly. Zscaler Sec Ops helps me find and fix security threats faster, and the initial setup was easy and quick for me. Cons Sometimes I get too many alerts, and it can be hard to prioritize them. Content creator 4.0 November 10, 2026 AI summary based on a full review Zscaler Sec Ops excels in threat detection and monitoring, helping to reduce cyber risks and improve incident response. A more user-friendly interface and better documentation would enhance the overall experience for users, especially beginners. 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