# Welbi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Welbi the right Assisted Living solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229714/Welbi/reviews --- Welbi 4.4 (27) [View alternatives](https://www.capterra.com/p/229714/Welbi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Welbi Ease of use 4.4 Customer Service 4.9 ## Pros and Cons in Reviews JS Jacqueline S Active Living ManagerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “The interface for the calendar is user friendly and similar to other calendar set ups on the market which made the orientation to the Welbi system fairly easy.“ August 5, 2021 LM Lisa M Active Living ManagerHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “It has been a learning curve to learn a new system, but the tech support has been great.“ August 11, 2021 ld laura d Recreational ProgrammerHospital & Health Care, 51 - 200 employeesUsed the software for: Less than 6 months. “great costumer service, they get back to you and fix the problem ASAP“ July 12, 2021 ## Showing most helpful reviews Showing 1-25 of 27 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jacqueline S. Active Living Manager Hospital & Health Care Used the software for: 6-12 months ### "Welbi is our 4th Team Member" August 5, 2021 4.0 Have team member Be able to simultaneously work on the calendar and make changes has been wonderful, we don't have wait for someone to finish or worry about overriding someone else work. Being able to take attendance for programs at the program on the iPad instead of writing everything down and inputting after has been a time saver and helps us stay updated on our actual attendance. Pros The interface for the calendar is user friendly and similar to other calendar set ups on the market which made the orientation to the Welbi system fairly easy. Being able to see our insights in real time, to customize the view in our working calendar from the options in the side bar, as well as colour coding our programs so we can see who is facilitating which programs, what will show up on our specified calendars, and the dimensions of wellness help us make sure we aren't overlooking or missing anything. Cons This might be a reach but it would be really handy to have an error code pop up when we have double scheduled a space so we don't have to wait until we see the printed calendar to catch it. Other than that Welbi works really well and I wish they had a program we could formulate our newsletter in as well so we could do everything in one program. Switched from [Microsoft Publisher](https://www.capterra.com/p/233254/Microsoft-Publisher/) Our Head Office team pitched Welbi to the AL Managers at our 7 sites and we jumped onboard with switching and it's been a great decision! Review Source CP Caroline P. Regional Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Welbi Review" July 13, 2021 5.0 Our decision to use Welbi as our digital recreation platform has enhanced our operational effectiveness and allowed our team to be more focused on what matters most- to help our residents live more by creating meaningful and engaging experiences. Pros Welbi is a fantastic digital solution that enables our team to efficiently complete various resident assessments, create well-rounded calendars, track attendance and engagement as well as perform program analytics and evaluation. This solution is a great time saver, it provides accurate data and we love the recommendation engine capabilities. Cons Welbi is very open to feedback and offers great customer support. In response to user challenges, the Welbi team is solution-driven and thrives in finding accommodations or new functions that fit our needs. Review Source Response from Welbi August 3, 2021 Hi Caroline, Thank you so much for taking the time to write a review, and for your ongoing engagement and support! We're so pleased that Welbi has proven to be such a valuable tool for your team. It has been a pleasure working with you and we greatly appreciate all of your feedback and input. Please keep it coming! SZ Sandy Z. Director of recreation Recreational Facilities and Services Used the software for: Less than 6 months ### "Best tool for generalize clients information " July 19, 2021 3.0 Pros Easy to use, easy to pull out client’s information in order to better planning programs Cons Creating Calendar part: 1 to print has to save first; 2, can’t edit/insert program in the calendar form, has to back to original page Review Source Response from Welbi August 3, 2021 Hi Sandy, Thank you for taking the time to write a review! We're so happy to hear that Welbi has helped you better plan and personalize program offerings for your residents. If you happen to have 2 screens/monitors available to you, a trick that some of our users find helpful is keeping the Web Calendar open on one and the Print Calendar open on the other. This allows you to make edits to your programs in the Web Calendar and see them reflected in your Print view in real-time. Feel free to reach out to our Support Team for more info! KC Karen C. Activity Coordinator Hospital & Health Care Used the software for: 2+ years ### "Welbi" August 5, 2021 4.0 I absolutely love Welbi and find it is so easy to use! I would definately recommend Pros What I like most about this software is the ease of use, very easy to show employees how to use it very limited instruction needed. I also find that it is easy to filter and place residents into groups and can see the connection at a glance. Cons One feature i wish was added was the spousal veteran connection. You can filter out veterans but it doesnt add the spouses to this list. I think it would be a great feature as the veteran population is slowly diminishing. I also am hoping that the tv casting/in house tv channel option is in the near future. Review Source Response from Welbi August 9, 2021 Hi Karen, Thank you so much for taking the time to provide a review! We completely agree with you about the importance of being able to capture information about veteran spouses, and have many clients currently using Welbi to accomplish this! A member of our Customer Experience team will be in touch to discuss how your residence can begin taking advantage of this capability as well. LW Lindsay W. Life Enrichment Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "An asset!" July 12, 2021 5.0 Welbi has made my job way easier in the way I do assessments and run programming. Additionally, its wonderful to be able to show families in a graph representation what their loves ones are participating in. Pros Welbi's ease of use is amazing. It's so great being able to find things easily, and the fact that it offers so much information is such a huge help in ensuring our residents are getting the most our of programming. Cons The only suggestion I can make is that it would be nice to edit programs when you go to "print calendar", if that makes sense. When you click print, and then edit, you can only edit the calendar, but not the programs themselves. Having the ability to edit the programs as well as the calendar, instead of having to go back and forth, would be awesome. But this is very minor. Review Source Response from Welbi August 3, 2021 Hi Lindsay, We are so happy to hear that you find Welbi easy to use and that families are enjoying seeing their loved one's personalized Engagement Insight Reports! Thank you for your feedback regarding editing programs. If you happen to have 2 screens/monitors available to you, a trick that some of our users find helpful is keeping the Web Calendar open on one and the Print Calendar open on the other. This allows you to make edits to your programs in the Web Calendar and see them reflected in your Print view in real time. Feel free to reach out to our Support Team for more info! KF Kathleen F. Director of Recreation Hospital & Health Care Used the software for: 1-2 years ### "welbi " July 14, 2021 4.0 this had been helpful but hard to train entire departments on as not everyone is good with tech, Pros the ability to build the calendar and take attendance in one application Cons The ability to easily update assesments and customize when they are due. Alternatives considered [ActivityPro](https://www.capterra.com/p/109771/ActivityPro/) Reason for choosing Welbi can do everything in one spot. Review Source Response from Welbi August 3, 2021 Hi Kathleen, Thanks for your review! We are glad to hear that you're enjoying our all-in-one solution for calendar-building and attendance-taking. Welbi allows you to quickly and easily make revisions to your published resident assessments. Our Support Team would be happy to review this with you and answer any questions you may have! As for assessment due dates, assessment schedules in Welbi are customized to suit each organization's assessment policies and workflows. CL Carrie L. Director of Recreation Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly Recommend" July 8, 2021 4.0 Pros I can not speak to the cost or cost value as Welbi was introduced to our entire company, countrywide and am not aware of that aspect. I can however say that using this platform is very user friendly and intuitive. I love that everything is on one platform and that I can truly dig deep into the insights to look for trends. Highly recommend the software for Recreation departments in seniors care or supportive housing. Cons The team listens to feedback and implements changes so really can not say there is anything I like least. Review Source Response from Welbi August 3, 2021 Hi Carrie, Thank you for taking the time to provide a review! We're so glad you're enjoying the user-friendliness of Welbi, having everything all in one place, and that you are making great use of our Insights feature! We are constantly looking for ways to improve Welbi and are incredibly grateful for feedback from engaged users such as yourself. Keep it coming! DH Dinah H. Director of Recreation Hospital & Health Care Used the software for: 6-12 months ### "Enjoying The Welbi System" July 8, 2021 5.0 Welbi saves myself and the teams time with calendar planning/care reviews and attendance tracking. It give an accurate snapshot of the residents engagement daily/weekly and monthly with a touch of a finger. Pros Welbi is user friendly software. Myself and my team all use it with ease. The initial training and ongoing training is the best that I've ever seen in a rollout before. Cons Of course there were bumps at the initial rollout stage but the concerns or any changes have been dealt with ease and effectiveness. The team at Welbi have found answers to our concerns and made it a better system for our company. Review Source Response from Welbi August 3, 2021 Hi Dinah, Thank you so much for taking the time to provide a review! We are so pleased that your team has been enjoying Welbi so far, and appreciate your comments on training and roll out! We built Welbi with recreation professionals, for recreation professionals, and rely on feedback from users like you to continually improve the platform. Keep it coming, we appreciate it! ML Mark L. Director of Recreation Hospital & Health Care Used the software for: 6-12 months ### "Revera Review" July 10, 2021 5.0 It makes my daily reporting and paperwork easier allowing me to spend more time with my residents. Pros I like how easy it is to log attendance and complete the assessments. The calendar function is great and adding reoccurring programs is helpful. Cons Wish there was more customization of design/layout of calendars. Wish you could create posters. Wish for attendance it would put the people who normally attend the program at the top of the list so it is quicker to log. Review Source Response from Welbi August 3, 2021 Hi Mark, Thank you for taking the time to write a review! We're thrilled to hear that Welbi is giving you time back in your day to spend on what matters most - being with your residents. This is our #1 goal! We'd love to hear more about the design and layout options you'd like to see added to Welbi's calendars and posters. We may already have a solution available to you in our existing complement of editing tools! Please feel free to reach out to our Support Team any time - we are always keen to hear feedback from our users. EP Elsie P. Director of Recreation Recreational Facilities and Services Used the software for: 6-12 months ### "Welbi Review" August 5, 2021 4.0 Welbi has helped to keep me organized and I LOVE that everything is found in one software program that is needed to keep track of resident data etc. Overall, I highly recommend this program to Recreation teams and have had a good experience so far. Pros The use of Welbi has helped me immensely when planning out my monthly calendars and keeping track of attendance. Being able to automatically repopulate programs throughout the whole month/year is an amazing feature that has saved me a great deal of time and headache! Having all of the data in one software program and being able to view it all is wonderful. Cons The program can seem overwhelming at times, with so many features. There is a lot to learn about Welbi and it requires on-going training, but the support team has always been very helpful. Review Source JP JULIANNA P. Life Enrichment Manager Hospital & Health Care Used the software for: 6-12 months ### "Welbi Review" July 8, 2021 4.0 Pros I really like the calendar layout of this software, its easy to use Cons I feel that something could be improved would be the attendance feature. looking for something alittle easier for group attendance. Review Source Response from Welbi August 3, 2021 Hi Julianna, Thank you for taking the time to provide a review! We're thrilled to hear you are happy with the calendar layout and find it to be user-friendly. We built Welbi with recreation professionals, for recreation professionals, and are always looking for ways to continually improve the platform. If you have any feedback or ideas that could improve your experience taking attendance in Welbi, we are all ears! AT Alyssa T. Director of Recreation Recreational Facilities and Services Used the software for: 6-12 months ### "Birkdale Place in Milton ON" July 9, 2021 5.0 Overall it has been great. It has significantly decreased my paperwork time so I can spend more time in programs with my residents! I believe ALL Revera's and all retirement/LTC communities should use Welbi! Pros How user friendly it is and truly everything! Welbi showed me what I did not know I needed Cons Anything that has been an issue has been solved by the amazing staff! They are always coming out with new solutions and more effective ways to use the platform. Review Source Response from Welbi August 3, 2021 Hi Alyssa, We really appreciate you taking the time to review the Welbi platform. It makes us incredibly happy to hear that Welbi has given you time back to spend with your residents - this is our #1 goal! Please continue to reach out if there is ever anything we can assist you with. We are very happy to help! RR Rachelle R. Recreation Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Welbi Rocks! " August 5, 2021 5.0 The Welbi team knows how passionate Recreation professionals are in their jobs, not only do they make our day to day tasks easier, give us all our information at a glace that you typically would have to go around searching for but they also take the time to recognize the effort and work that goes into the job. They are always an email or phone call away to support! Pros Welbi is very user friendly, there is no complicated software to learn. Cons nothing, it is a great program! The team takes all feedback very seriously and implements changes very quickly! Review Source SG Sharon G. Director of Recreation Hospital & Health Care Used the software for: 6-12 months ### "Revera" July 8, 2021 5.0 It is a good experience, I'm still getting use to using it. It takes a long time to learn everything. Pros It changes entire days of the month for me when needed. Instead of me changing every day one change does it all. Cons far too many details. It is so detailed and it takes a long time to learn all the buttons and details of the program. Review Source Response from Welbi August 3, 2021 Hi Sharon, Thank you for taking the time to provide a review! We're so glad to hear that Welbi has made updating your calendar a breeze. If there is ever any support we can provide or questions we can answer for you, please reach out to our Support Team - we'd love to help you out! MS Melissa S. Active Living Manager Hospital & Health Care Used the software for: 2+ years ### "Welbi" March 22, 2022 5.0 Pros It is easy to use and it helps me with creating my monthly calendars. Cons There isn't anything I have trouble with. Review Source SL Stephanie L. Life Enrichment Recreational Facilities and Services Used the software for: 6-12 months ### "Great" July 10, 2021 4.0 A lot of great tracking tools. Pros Tracking of one on ones. Individual profiles for the residents. Cons No newsletter template. Printing is a little co BFF using. Review Source Response from Welbi August 3, 2021 Hi Stephanie, We are glad to hear that you've been enjoying our 1-on-1 feature and the detailed information captured for each resident! Thanks for letting us know that a Newsletter feature would be useful to you - we are always looking for ways to improve the Welbi platform! If you ever have any questions at all while printing your calendars or birthday posters, please don't hesitate to reach out to our Support Team. We will be more than happy to help you out! GS Gabrielle S. Activity Coordinator Recreational Facilities and Services Used the software for: 6-12 months ### "Welbi review" August 6, 2021 5.0 my experience with Welbi has been great. I have zero major complaints. Pros I find the program is clear and straight forward. I had minimal training in Welbi and was able to configure it with ease, by myself. The customer support is wonderful, they answer quickly. Cons At times, the software fails to save data. This has only happened a few times. Review Source TB Terri B. Life Enrichment Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Welbi is user friendly! " July 11, 2021 5.0 Really appreciate the support from \[SENSITIVE CONTENT\] and the previous gal \[SENSITIVE CONTENT\]. Changes get done immediately and it is a pleasure to work with such nice responsive people! Pros I like Welbi's various options to do any task. The program is organized and very user friendly. Cons I haven't had any problems so far, nothing that i can see to improve at this time. Reason for choosing Welbi I wasn't involved in decision making Switched from [Sagely](https://www.capterra.com/p/142674/Sagely/) Head office made the decision and it was a good move! Review Source Response from Welbi August 3, 2021 Hi Terri, Thank you so much for taking the time to review the Welbi platform. We are so glad to hear that you find the platform user-friendly. It has been a pleasure working with you! Don't hesitate to reach out if you ever have any questions about Welbi - we're here to help! lD laura D. Recreational Programmer Hospital & Health Care Used the software for: Less than 6 months ### "great Program for Scheduling" July 12, 2021 4.0 great costumer service, they get back to you and fix the problem ASAP Pros I love that you can go back and see who attended what. I love that it will prompt you to target residents who have not attended many programs Cons It takes a long time to add attendance because its so tedious Switched from [Sagely](https://www.capterra.com/p/142674/Sagely/) company recomendation Review Source Response from Welbi August 3, 2021 Hi Laura, Thanks so much for your review! We're glad to hear that Welbi is helping you identify residents needing engagement so that you can take action. We'd love to hear more about your experience taking attendance in Welbi. Never hesitate to send any feedback or questions you might have to our Support Team - we're always looking for ways to improve the Welbi platform based on feedback from our users! EK Emera K. Director of Recreation Recreational Facilities and Services Used the software for: 1-2 years ### "Love Welbi!" August 5, 2021 5.0 Welbi is easy to use & intuitive. It saves time and increases efficiency for many of the functions of a recreation professional. Pros Saves time on every administrative function of the job. Cons Calendar build can take some time to get used to and is initially a bit more time consuming than older systems. Review Source NJ Nalini J. Director of Recreation Hospital & Health Care Used the software for: 1-2 years ### "Webi user" August 5, 2021 4.0 It has been beneficial to have this program. Pros I like how the software is easy to use and I can access it either on my computer or on my iPad. I enjoy how I can access resident information by just typing in their name or room number, Cons There is nothing at the moment I can think of. Review Source MC Matt C. DOR Recreational Facilities and Services Used the software for: 6-12 months ### "Great, easy product." July 9, 2021 4.0 Pros Very easy to use, took no time in learning. Welbi listens to customers and changes program to your needs. Cons Some system glitches but those are to be expected. Review Source Response from Welbi August 3, 2021 Hi Matt, Thank you for taking the time to write a review! We're so pleased that you're enjoying how user-friendly Welbi is and that you feel heard by the team. User feedback is super important to us! If you ever run into anything that looks like a 'glitch,' please let our Support Team know and we will look into it ASAP! AB Aidan B. Director Of Recreation Hospital & Health Care Used the software for: 6-12 months ### "Welbi use" August 6, 2021 4.0 overall i love the programs its easy to use and putting my calendar together alot quicker Pros What I like most is that residents birthdays anniversarys pop up , as well as assesments that are upcoming so I never get to behind on them Cons the only thing is sometimes it glitches and lately for some reason i have past resdients who do not live here anyhmore are up on my roster for attendence which is werid Review Source SO Shannon O. LEM Hospital & Health Care Used the software for: Less than 6 months ### "New to Welbi and love it!" June 28, 2021 4.0 They are on top of everything immediately, with professionalism, and feedback in order to have the best experience possible. Pros The software makes working fun; the calendars are bright and our residents love them; I appreciate that ability to see information pertaining to our residents; last but not least I would like to mention is the fantastic support network of Welbi (Emily). Cons I really cant say anything I dislike about this software. Switched from [Sagely](https://www.capterra.com/p/142674/Sagely/) Corporate decision to do so! Review Source Response from Welbi August 3, 2021 Hi Shannon, Thank you so much for taking the time to review the Welbi platform. We are so happy to hear that the platform makes working fun! It has been a pleasure working with you! Don't hesitate to reach out if you ever have any questions about Welbi - we are here to help! ES Ethel S. Life Enrichment Manager Hospital & Health Care Used the software for: Less than 6 months ### "Welbi" July 8, 2021 4.0 Pros I really like the functions which can make our day less demanding such as the birthday charts, and the toggles to extract useful data easily. Cons I feel that my concerns have been dealt with and I will continue to provide more feedback as time goes on. Review Source Response from Welbi August 3, 2021 Hi Ethel, Thank you for your time and review! We're so glad to hear that Welbi is making your team's lives easier - this is a top priority for us! If you ever have any feedback or ideas on how we could further improve your experience with Welbi, please send it our way. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.