# Enformion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Enformion the right Customer Identity and Access Management (CIAM) solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229741/Enformion/reviews --- Enformion 4.3 (12) [View alternatives](https://www.capterra.com/p/229741/Enformion/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Enformion Ease of use 4.6 Customer Service 4.5 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Juan G. Ceo Alternative Dispute Resolution Used the software for: 1-2 years ### "CEO of TCG and Associates LLC" January 4, 2022 3.0 My experience has been a solid 7/10 Customer service is great. Software is user friendly. But the relatives and employment information needs a complete make over. Pros The software is extremely user friendly and that’s always a plus. Cons I do not like how in comparison with other softwares, Enformion will list family members based on alphabetical order instead of relationship status( wife, son, daughter, brother, sister, father, mother etc. ) I also do not like that the employment feature information is basically non existent. Reason for choosing Enformion N/a Switched from [TruLookup](https://www.capterra.com/p/173290/TLOxp/) It was recommended that Enformion was better. Review Source Response from Enformion February 22, 2022 Thank you for your feedback! We are always striving to improve our products and services so we will take your feedback into consideration. Thank you for being a valued customer! KC Kevin C. Owner/operator Legal Services Used the software for: 2+ years ### "Positive assistance for a difficult job. " January 6, 2022 5.0 The quickly updated information is appreciated. I located a crucial witness and then the court date was continued. She moved. This happened three times and I founder again for court, and her comment, “How did you find me?” I have had questions or been in the need of assistance and I really appreciate the help of \[SENSITIVE CONTENT\] who so patiently has helped me through a number of problems. Thank you for having her in your employ. Pros I think what I like most is the large amount of additional information about the person researched because many times what is needed in my business. Many times we find someone we need is because we find someone who knows someone, who knows someone that knows who we are looking for. It works well because we locate someone in the street work that we do research on and turns up someone helpful. So by using the two types of investigation works well putting together a successful search. Cons The only feature I would like to see is after submitting a search, people outside the perimeter of the person we are looking could be eliminated. This would save some time requiring me to go through all of the ones in, like Florida, Michigan Colorado, etc to locate the one I am looking for in the Sacramento area. It would be helpful to be able to narrow the search to a specific area only. Review Source Response from Enformion February 22, 2022 We appreciate you taking the time to provide such valuable feedback! Our customers help us to continually offer the best data service we can. CB Chris B. CEO Security and Investigations Used the software for: 2+ years ### "Enformion is a monopoly" January 21, 2026 1.0 Very bad. I was a customer of companies they purchased for almost a decade. This company targets others companies. Pros I cannot say a single google thing about this company, they have ruined the database market. They own Delvepoint, IRB, and Tracers Cons Sales staff such as executive: \[sensitive content hidden\] . Unresponsive to emails or calls. However, if you send a information on their website as a new lead, she will call you and email you right away. But if you ask her about your application, she will ignore you. This is because all the databases are owned by them. Review Source PC Paul C. Attorney Law Practice Used the software for: 2+ years ### "Enformion Consistently Provides Up-To-Date and Thorough Information Critical for My Practice" January 6, 2022 5.0 See everything I have said above. Pros There are several: Ease of use, for individuals like me who have a modicum of self-taught computer skills and knowledge but did not grow up in the computer era makes the product an efficient method for gathering important information about witnesses and where individuals are located. DOB, age, location and aka's quickly narrow my searches. Up-to-date, thorough and detailed information about those individuals I research. Specifically, addresses, history of location changes, current contact information, civil judgments and criminal records, along with property information. Excellent support services. When I have encountered an issue with the software, which has been rare, the service techs (\[SENSITIVE CONTENT\] in particular) have promptly contacted me, diagnosed the issue and given me easy to understand guidance on what I may need to do on my end. Overall, Enformion is a significant asset and research tool for my practice. Cons For my purposes, there is nothing that I have found lacking about the software. Review Source Response from Enformion February 22, 2022 We appreciate your positive feedback and thank you for being a valued customer! DV David V. VP Operations Information Technology and Services Used the software for: 2+ years ### "All we needed " January 6, 2022 5.0 Enformion is always adding and features as well as asking the end user for suggestions. Pros easy to use features and layout is also easy Cons there are no cons at this point in what we use this tool for. Reason for choosing Enformion we currently use multiple tools for different needs of ours Review Source Response from Enformion February 22, 2022 Thank you for your feedback! Our customers help us to continually improve our products and services. JP John P. GM Legal Services Used the software for: 2+ years ### "Copy paste" December 28, 2021 5.0 Great service Pros On SSN searches, we should be able to copy/paste the info needed from the SSN searches. MVR's allow you to copy the entire page or limited parts. Cons MVR's are very $$$$ Copy and paste features are sometimes limited. Review Source Response from Enformion December 30, 2021 Thank you for your feedback! We are always looking for ways to improve our products and services. HA Hammad A. Senior Manager Information Technology and Services Used the software for: 2+ years ### "Enformian Ease of use" February 18, 2022 4.0 Pros Software is very user friendly and you can easily integrate this with your in house Cons I personally believe that when it comes to scrubbing process should be more robust and should get results within few seconds Review Source Response from Enformion February 22, 2022 Thank you so much for your feedback! ML Mike L. Owner Security and Investigations Used the software for: 2+ years ### "Good product for investigative and process serving information" December 28, 2021 5.0 Value for the dollar and information available I feel that Enformion is the best product out there for small to medium size investigation companies. Pros Allows me to access pertinent data I need to run my investigative/process service business. Cons Sometimes missing data I find on other providers when it comes to social media and criminal. Reason for choosing Enformion Solid product that is reasonably priced. Review Source Response from Enformion December 30, 2021 Thank you for the feedback! We love hearing that our customers are pleased. GB Gerard B. COO Information Services Used the software for: 6-12 months ### "Great Program" January 4, 2022 5.0 We easily adapted to using the program and it is very user friendly. Their customer service team are professional, accessible and are eager to help with any issues you may encounter. Pros The numerous search options available and the cost per search is very competitive. Cons There are no changes to the software I would state at this time. Review Source Response from Enformion February 22, 2022 We appreciate your feedback and hearing that you are pleased with the platform. Thank you for being a valued customer! JV John V. Personal Administrator Accounting Used the software for: 2+ years ### "Extraordinary customer support." February 19, 2022 5.0 Quick, thorough, and top notch customer support. Pros Results of searches have been thorough and quick. Whenever I have had any kind of difficulty, \[SENSITIVE CONTENT\] has provided unequaled customer support. I've probably used Enformion and its predecessor for 20 years. Cons I sometimes wish that email addresses and cell phone numbers were more current. Review Source Response from Enformion February 22, 2022 We appreciate the positive feedback! RL Raymond L. Lawyer Law Practice Used the software for: Less than 6 months ### "Lawyer need address to serve the subpoena." January 6, 2022 5.0 Can get quick and accurate answers. Pros The addresses are accurate. It is easy to find the addresses and phone numbers. Cons Can't see whether the person is still working. Switched from [TruLookup](https://www.capterra.com/p/173290/TLOxp/) Very expensive. Review Source Response from Enformion February 22, 2022 Thank you for your feedback as we strive to continually improve our products and services. SD Sean D. Investigator Security and Investigations Used the software for: Less than 6 months ### "Good service " January 4, 2022 4.0 Pros Easy to use. Very user friendly and helpful for simple searches. Cons Sometimes doesn’t get enough information. Review Source Response from Enformion February 22, 2022 Thank you for your feedback! 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