# TrustRadius Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TrustRadius Software - reviews, pricing plans, popular comparisons to other Buyer Intent products and more. Source: https://www.capterra.com/p/229747/Buy-Made-Easy --- # TrustRadius Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TrustRadius ## What is TrustRadius? Our buyer intent data can be connected directly to Salesforce to help show which companies are researching your product on TrustRadius. ## What is TrustRadius used for? [Buyer Intent](https://www.capterra.com/buyer-intent-software/) Overall rating Based on 91 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TrustRadius?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trustradius.com&name=TrustRadius) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TrustRadius 4.4 (91) VS. [4.5 (484)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (91) Ease Of Use 4.5 (484) Value For Money 4.3 (86) Value For Money 4.3 (461) Customer Service 4.0 (87) Customer Service 4.3 (456) ## TrustRadius alternatives [4.1 (317)](https://www.capterra.com/p/168264/ZoomInfo-sales/reviews/) Starting price Contact vendor for pricing Highest Rated [4.6 (19)](https://www.capterra.com/p/10008826/Atlas/reviews/) Starting price Contact vendor for pricing [G2 Buyer Intent](https://www.capterra.com/p/206208/G2-Buyer-Intent/) [3.9 (8)](https://www.capterra.com/p/206208/G2-Buyer-Intent/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/206208/G2-Buyer-Intent/) [B2B Intent](https://www.capterra.com/p/206206/Buyer-Discovery/) [4.1 (33)](https://www.capterra.com/p/206206/Buyer-Discovery/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/206206/Buyer-Discovery/) [View all alternatives](https://www.capterra.com/p/229747/TrustRadius/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Competitive Analysis 4.1 (68) 64.71% of 68 reviewers that rated this feature as important or highly important Evaluating strengths and weaknesses of companies with the same target audience Customer Profiles 4.1 (68) 60.29% of 68 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes Content Marketing 4.2 (65) 61.54% of 65 reviewers that rated this feature as important or highly important Publish and distribute content to targeted audiences Built-In Database 4.2 (62) 59.68% of 62 reviewers that rated this feature as important or highly important A system that allows access to a database structure without relying on an external program Sales Management 4.0 (62) 59.68% of 62 reviewers that rated this feature as important or highly important Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Search/Filter 4.2 (62) 61.29% of 62 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria TrustRadius 9 features A system that allows access to a database structure without relying on an external program Evaluating strengths and weaknesses of companies with the same target audience Centralized database of stakeholders and their contact information such as names, address, phone number etc. Publish and distribute content to targeted audiences Record customer information, purchase history, and other notes Data results that indicate future customer interest in products Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Search and filter data across systems to locate required information by entering keywords or certain criteria Get Advice We can help you find the software with the features you need. Features 4.2 (91) 4.2 Based on 91 reviews ## Pricing Value for money 4.3 (86) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.3 (86) 4.3 Based on 86 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (87) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (87) 4.0 Based on 87 reviews ## User reviews Overall rating 4.4 Based on 91 reviews Filter by rating 5(39) 4(47) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent KC Keleigh C. Esthetician Information Services ### "Make the vendors pay" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2025 Pros I like that it's free to read and it has verified honest reviews. I also like that the reviews are filled with super helpful advice Cons It has a smaller user base which means fewer reviews for niche tools. Reviews can also be kind of lengthy quick makes quick comparisons harder. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FR Faiz R. ACCOUNT MANAGER Staffing and Recruiting ### "Trust is not their Forte in Rewards" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 February 6, 2025 Overall this has been a frustrating journey where at the end you will say I Dont want the rewards because of their not so required lenghthy process for revieweing a software. Pros So Far, as a Reviewer, there is not single thing for an indvidual to like except their Unbiased reviews. Cons List is long as Reviewer: 1- Too Much Lenghthy Process 2 - Too Many unnecessary questions 3 - Even after submitting reviewe, they keep sending emails abou more info 4 - Rewards Partner are not up to date Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CF Chad F. Customer success Information Technology and Services ### "Discoveries site" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 12, 2025 Pros TrustRadius content is verified and value user's feedback and create a space for new discoveries. Cons TrustRadius support services is very poor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sifiso M. Sales consultant Retail ### "TrustRadius over all user experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 12, 2024 its extensive database of user reviews and detailed product information, can be valuable for making informed decisions. However, some users find the platform's navigation a bit cumbersome and the quality of reviews inconsistent. Overall, it’s seen as a useful place for gathering user insights, but it may have areas that could be improved in terms of user experience and interface. Pros You can compare different software solutions side-by-side, making it easier to evaluate which tool might best meet your needs. You also get valuable insights into software performance from users. This helps potential buyers make informed decisions based on real experiences. Cons While the platform is quite comprehensive, you might find the review volume for less popular software to be limited, which can affect the depth of insights available. the interface can be a bit cluttered and not as intuitive as you'd would like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS KADALI SRI KRISHNA TEJA B. Professor Higher Education ### "Best way to learn about softwares and services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 27, 2024 Trustradius has best and we'll written product reviews on it platform. By reading all reviews and seeing ratings of different features of software products anyone can decide on which software is fit for them. Pros Trustradius hosts reviews and ratings of different softwares and services. Reviews published on the platform are curated from verified users of products. It also gives analysis on different features of the product. Search engine facility on this platform reduces the time for finding required software products. Cons Trustradius sends review campaign mails to software users less frequently. Review form also takes very much time to complete. Even responding to incentivised review users didn't get gift card. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR MANDALA R. STUDENT Computer & Network Security ### "SOFTWARE REVIEW OF TRUSTRADIUS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 25, 2024 wonder full experience with this platform EASE IN USE. Pros It is the best site i have ever seen it is the leading site for the business purposes and it will help for better decision making and it is trust worthy platform. Cons some times support time not responding other than there is no problem with this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Ajay K. Student Computer Software ### ""Software Research Platform" " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 25, 2024 Best Software Buying platform. -In this many software are there based on your requirement you can choose the right one. -Based on your business size also they provides. -It having very reasonable prices, we can compare software before buy. Pros TrustRadius is help to buy a right software in this all types of software are available with hundreds of reviews. Cons We can also earn money by writing reviews in this platform but it takes more time to publish your review and sends gifts card , some reviews are not getting giftcards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK RAVI K. STUDENT Computer Networking ### "REVIEW OF TRUSTRADIUS " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 21, 2024 good experience by using this platform for the business purpose Pros It is mainly one of the biggest review rating platform for the business purpose of the information technology and it is very useful and using this software is very easy in process. Cons maybe some minor issue in this platform and also they rectified the customer support is very good in this they resolve the problem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS KOLA S. STUDENT Computer & Network Security ### ""Trust radius is a excellent review rating products"" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 21, 2024 IT IS VERY RELIABLE AWESOME PLATFORM EASY TO USE Pros The name by itself tells "TRUSTRADIUS " It is very easy for operating and it helps in making decision very easy for the customers. Cons There is no dislikes with this platform, it gives a higher information for the people and the customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD JALLURI D. Student Higher Education ### ""Software Review"" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 19, 2024 Good one for software research and comparison. This is completely buyer intent. Pros It is very easy to use and provides good customer support. This platform having many features and search filter we can easily find your requirements. We can buy Software from this Platform is the best choice for your business. Cons Some software are having no reviews and high cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/229747/TrustRadius/reviews/) Popular comparisons [Seamless vs TrustRadius](https://www.capterra.com/compare/207295-229747/Seamless-AI-vs-TrustRadius)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)