Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
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"TrustRadius over all user experience "
Sifiso M. - Sales consultantSeptember 12, 2024
STARTING PRICE
Not provided by software provider
EASE OF USE
4.1/5
Based on Capterra user reviews
Our buyer intent data can be connected directly to Salesforce to help show which companies are researching your product on TrustRadius.
Provider
TrustRadius
Located In
United States
Open API
No
Deployment
Cloud, SaaS, Web-Based
Support
Email/Help Desk
Content Source: TrustRadius
Green rating bars show the winning product based on the average rating and number of reviews.
Users appreciate the active and responsive customer support provided by TrustRadius, which helps them resolve queries and technical issues efficiently. They find the platform easy to use and navigate, making it a reliable choice for selecting software. Nonetheless, some users experience delays in customer support responses and receive vague answers, which can be frustrating and hinder their experience.
Users benefit from TrustRadius's insights and analytics, which help them identify market trends and refine their sales strategies. They find the platform facilitates an easy and informed software purchasing process, making it an excellent choice for their business needs. Additionally, the platform supports effective sales management, further enhancing its utility for users.
Pros
TrustRadius helps in improving our knowledge of software products. So, I make the most use of this TrustRadius application when I want to buy any kind of software's.
It's clears all quires related to the software what we have doubts or questions in the software. This is good and friendly software which is I like the most in TrustRadius.
The customer service provided by the TrustRadius clears every doubt about the purchasing the best software. The service they provided is best and satisfied me with their humble nature.
I use this app for reviewing the softwares so that I can choose which suitable for my work. It's trusted policy and secured line makes user comfortable for making a project.
Cons
Many of the users write fake reviews which are not genuine. It affects other users who purchased a particular software by reading that reviews.
Many of the users write fake reviews on this platform which is not a good thing. Other users will get loss by reading those reviews and purchasing that software.
So many users writes some fake reviews and they upload screenshots which are not genuine. It misguides other users in purchasing software.
The user interface differs slightly from that of other review websites. The one thing I don't like about TrustRadious is that they occasionally can't tell if a review is genuine or fraudulent.
"TrustRadius over all user experience "
Overall: its extensive database of user reviews and detailed product information, can be valuable for making informed decisions. However, some users find the platform's navigation a bit cumbersome and the quality of reviews inconsistent. Overall, it’s seen as a useful place for gathering user insights, but it may have areas that could be improved in terms of user experience and interface.
Pros: You can compare different software solutions side-by-side, making it easier to evaluate which tool might best meet your needs. You also get valuable insights into software performance from users. This helps potential buyers make informed decisions based on real experiences.
Cons: While the platform is quite comprehensive, you might find the review volume for less popular software to be limited, which can affect the depth of insights available. the interface can be a bit cluttered and not as intuitive as you'd would like.
"Best way to learn about softwares and services"
Overall: Trustradius has best and we'll written product reviews on it platform. By reading all reviews and seeing ratings of different features of software products anyone can decide on which software is fit for them.
Pros: Trustradius hosts reviews and ratings of different softwares and services. Reviews published on the platform are curated from verified users of products. It also gives analysis on different features of the product. Search engine facility on this platform reduces the time for finding required software products.
Cons: Trustradius sends review campaign mails to software users less frequently. Review form also takes very much time to complete. Even responding to incentivised review users didn't get gift card.
"great knowledge about companys by reviews in trust radius "
Overall: I am using trust radius from last few years. it review helps me to know about company 's .and choose best company.
Pros: trust radius is an application in which review about different software company we can find. It help us to know about different company and there facility they provide and growth in that company. we can search about different company we want and we can get knowledge about that company by seeing reviews.it review help us to pick good product .we can check profile of client and it makes to get job easier.
Cons: there is lot of positive and negative review about company we search in trust radius it make user to go into confusion whether he want to choose that company or not. customer support is late responding.
""TrustRadius"- Trusted Source for Exploring different kinds of Software Products."
Overall: My overall experience with this TrustRadius application is Fantastic. Whenever I want to buy a software product, I always choose this platform. Because it provides much information about each and every software. So, I recommended this platform to my friends and colleagues. They were very thankful to me for suggesting such a good application.
Pros: TrustRadius provides genuine and trusted reviews about software products. TrustRadius helps us by giving information through reviews by experienced persons who use such software. This application will not allow fake reviews to be published. Also, we can able to find the positives and negatives of the software products before buying.
Cons: Sometimes, Customer Service is late. So, I request TrustRadius to look into this. This application is not so mobile-friendly when compared to desktops and laptops. Other than this, there are no other dislikes about this platform.
""Software Research Platform" "
Overall: Best Software Buying platform. -In this many software are there based on your requirement you can choose the right one. -Based on your business size also they provides. -It having very reasonable prices, we can compare software before buy.
Pros: TrustRadius is help to buy a right software in this all types of software are available with hundreds of reviews.
Cons: We can also earn money by writing reviews in this platform but it takes more time to publish your review and sends gifts card , some reviews are not getting giftcards.
