# TrustRadius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TrustRadius the right Buyer Intent solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229747/TrustRadius/reviews --- TrustRadius 4.4 (91) [View alternatives](https://www.capterra.com/p/229747/TrustRadius/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TrustRadius Ease of use 4.1 Customer Service 4.0 ## Pros and Cons in Reviews Sifiso M Sales consultantRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “You can compare different software solutions side-by-side, making it easier to evaluate which tool might best meet your needs.“ September 12, 2024 FR Faiz R ACCOUNT MANAGERStaffing and Recruiting, 501 - 1,000 employeesUsed the software for: More than 2 years. “Overall this has been a frustrating journey where at the end you will say I Dont want the rewards because of their not so required lenghthy process for revieweing a software.“ February 6, 2025 mt madhuri t StudentE-Learning, 501 - 1,000 employeesUsed the software for: Less than 6 months. “This platform helps me to buy the software easily and here in this platform it shows all about the apps like the pricing, quality, features, customer service, and interface etc.“ December 2, 2023 CF Chad F Customer successInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “TrustRadius support services is very poor.“ January 12, 2025 CF Chad F Customer successInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “TrustRadius content is verified and value user's feedback and create a space for new discoveries.“ January 12, 2025 kolapalli s Associate software engineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “This platform won't provide any kind of gift cards for surveys.“ May 7, 2023 sai t software engineer Computer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “For its dedication to offering genuine, unbiased reviews, transparency, community involvement, user-friendly design, and analytics and reporting options, TrustRadius is commended.“ April 29, 2023 Meghana P Java Software DeveloperInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “Sometimes, the customer support is too late. And this software application is not so mobile friendly.“ August 26, 2023 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sifiso M. Sales consultant Retail Used the software for: Less than 6 months ### "TrustRadius over all user experience " September 12, 2024 4.0 its extensive database of user reviews and detailed product information, can be valuable for making informed decisions. However, some users find the platform's navigation a bit cumbersome and the quality of reviews inconsistent. Overall, it’s seen as a useful place for gathering user insights, but it may have areas that could be improved in terms of user experience and interface. Pros You can compare different software solutions side-by-side, making it easier to evaluate which tool might best meet your needs. You also get valuable insights into software performance from users. This helps potential buyers make informed decisions based on real experiences. Cons While the platform is quite comprehensive, you might find the review volume for less popular software to be limited, which can affect the depth of insights available. the interface can be a bit cluttered and not as intuitive as you'd would like. Review Source KC Keleigh C. Esthetician Information Services Used the software for: 1-2 years ### "Make the vendors pay" June 8, 2025 4.0 Pros I like that it's free to read and it has verified honest reviews. I also like that the reviews are filled with super helpful advice Cons It has a smaller user base which means fewer reviews for niche tools. Reviews can also be kind of lengthy quick makes quick comparisons harder. Review Source FR Faiz R. ACCOUNT MANAGER Staffing and Recruiting Used the software for: 2+ years ### "Trust is not their Forte in Rewards" February 6, 2025 3.0 Overall this has been a frustrating journey where at the end you will say I Dont want the rewards because of their not so required lenghthy process for revieweing a software. Pros So Far, as a Reviewer, there is not single thing for an indvidual to like except their Unbiased reviews. Cons List is long as Reviewer: 1- Too Much Lenghthy Process 2 - Too Many unnecessary questions 3 - Even after submitting reviewe, they keep sending emails abou more info 4 - Rewards Partner are not up to date Review Source Yuvaraj K. Programmer Analyst Information Technology and Services Used the software for: 1-2 years ### ""TrustRadius"- Trusted Source for Exploring different kinds of Software Products." September 16, 2023 4.0 My overall experience with this TrustRadius application is Fantastic. Whenever I want to buy a software product, I always choose this platform. Because it provides much information about each and every software. So, I recommended this platform to my friends and colleagues. They were very thankful to me for suggesting such a good application. Pros TrustRadius provides genuine and trusted reviews about software products. TrustRadius helps us by giving information through reviews by experienced persons who use such software. This application will not allow fake reviews to be published. Also, we can able to find the positives and negatives of the software products before buying. Cons Sometimes, Customer Service is late. So, I request TrustRadius to look into this. This application is not so mobile-friendly when compared to desktops and laptops. Other than this, there are no other dislikes about this platform. Review Source Pratap M. Student Higher Education Used the software for: 6-12 months ### "Best software review website " December 11, 2022 5.0 Trustradius will provide insights for selecting the best software service. It will also gives chance to write reviews on different software services we used. Sometimes it will also provide a nominal gift card for writing review. Pros Trustradius obtains reviews of different software services from the users. By using the feedback from users it will provide ratings for the software. Many of the businesses rely on the Trustradius to determine which software service is better for their use. Cons Some of the reviews in this platform are very large. Trustradius takes several days to publish reviews and sometimes does not provide the incentive they promised for writting review. Review Source sandeep K. Software developer Computer Software Used the software for: 6-12 months ### "For reviews and recommendations on software, TrustRadius is a great resource." December 3, 2022 5.0 I was asked by Trustradius to write an incentive review, which they then published without rewarding me. I enjoy reading reviews before making any kind of purchase. Pros When asked, I've also actively reviewed software for TrustRadius, and I've found the experience to be very rewarding. I frequently read reviews and I also post my own product reviews. Cons The user interface differs slightly from that of other review websites.The one thing I don't like about TrustRadious is that they occasionally can't tell if a review is genuine or fraudulent. Review Source Kalyan P. Back End Developer Information Technology and Services Used the software for: 1-2 years ### "TrustRadius gives assistance for the best software product" September 10, 2023 5.0 The overall experience with Trustradius is great. I have been searching for the best software product and then I got to know about this platform. And this platform helped me in obtaining the best software. This platform saved my work and time. Pros TrustRadius is recommended platform for the ones who are in search of software product. The reviews in this platform are trustworthy and these reviews are given by the verified users. This platform also provides other services such as product comparisons. To see the more reviews one must sign up into the platform. The platform experience is awesome. Cons Sometimes Trustradius provides poor customer service. User patience is tested . Some users provides fake reviews which damages the reputation so Trustradius should look into it. Review Source Meghana P. Java Software Developer Information Technology and Services Used the software for: 1-2 years ### "TrustRadius - It is the Expert's guide to select the best software's." August 26, 2023 5.0 I have solved many of my problems regarding in choosing the best products among all. And also, I helped many of my friends and colleagues by helping them to choose the best software's. For that, they appreciated me a lot. So, This TrustRadius Application is very helpful to choose in the better way. Pros TrustRadius mainly gives clarification about the particular products. So that it helps to gather much information about the product which we wants to buy. The main good thing in TrustRadius is it provides us only the genuine reviews given by the genuine users. Cons The User Interface of TrustRadius is not easy to understand for the beginners. Sometimes, the customer support is too late. And this software application is not so mobile friendly. Review Source Mukund N. student Higher Education Used the software for: 6-12 months ### "Top platform for reviewing any software" February 16, 2023 4.0 My overall experience with TrustRadius is so good and i recommend it to use by everyone.It provides the rewards for writing or reviewing any software.This helps a lot of people to choose a software based on the review. Pros The best feature is that it provides rewards for writing the reviews.The reviews are very helpful for the users who are willing to choose the software or purchase a new software.The user-interface is very beginner friendly and easy to set up.TrustRadius is one of the top notch platform for writing reviews of software applications in the market. Cons Many of the users write fake reviews on this platform which is not a good thing.Other users will get loss by reading those reviews and purchasing that software. Review Source Matta S. Student Higher Education Used the software for: 6-12 months ### "Best for software selection " January 23, 2023 5.0 It is used to find the better software for our organization and reduces time for the searching best one. It also provides rewards for reviews. Pros Very impressive and good customer support we can use the interface very easy and the reviews from the customers is good to use the software and it gives rewards for writing the reviews Cons The publisheing the wirtted reviews may be take time for publishing the reviews. Sometimes rewards my be late to reach and some times then it rejectes the reviews. Review Source VR Verified Reviewer software engineer Computer Software Used the software for: 1-2 years ### ""TrustRadius: A Valuable Resource for Authentic Software Reviews and Insights"" April 16, 2023 5.0 In summary, TrustRadius is praised for its dedication to offering genuine, impartial reviews, openness, community interaction, user-friendly design, and analytics and reporting options. Pros For its dedication to offering genuine, unbiased reviews, transparency, community involvement, user-friendly design, and analytics and reporting options, TrustRadius is commended. Cons I discovered the platform's search and navigational features to be less user-friendly or intuitive than those on other review sites. Review Source VR Verified Reviewer Student Education Management Used the software for: 2+ years ### "TrustRadius guided with great assistance while purchasing new software " September 25, 2023 4.0 One of the best platform for reviewing the software products and comparing the each feature of the product. The software application is excellent. The reviews in TrustRadius are true and genuine. The software product can be purchased by trusting the reviews on that product using TrustRadius. Pros TrustRadius provides the reviews on any software product. The brief description of the software product is available in TrustRadius. We can make an analysis on a product by simply going through the reviews present in the platform. The best part of this is the reward feature that is the rewards are provided for the reviews we give. Cons I haven't faced any problems using the platform. But my suggestion is to verify the reviewers profiles before publishing any review so that the user will be more secure in using TrustRadius. Special mention is about the user interface because it is beginner friendly and easy to use. Review Source JV Jagadeesh V. Student Higher Education Used the software for: 6-12 months ### "Best earning platform for services reviewing" December 24, 2022 4.0 Generally everyone wants to learn about services before use it. That why they use some review platform services like trust radius like that. This leads Max best content of users of the services and limitations of the services. It's best platform when compared to G2 service. Pros It gives incentives for reviewing about platforms. These will helpful for others for knowing about some particular platforms. But some time it takes reviews and submitted reviews on their platform without accepting reviews. So they reviewers don't get any incentives for that. Cons In this trust radius platform can have verifications for reviews. So that some people who wrote genuinely they got rejected mails but some people are who submitting fake screenshots are accepted their reviews. This will mislead others who knowing about this platform. Review Source VR Verified Reviewer QA Tester Information Technology and Services Used the software for: 1-2 years ### "TrustRadius is definitely a user friendly software application " May 9, 2023 4.0 TrustRadius is best software application for software buyers because it collects the data required to software products. We can think and discuss wheather we need to purchase or not. I saved a lot of money by purchasing a better software applications. I recommend everyone to use TrustRadius for every user beneficiary. TrustRadius is useful to express their opinions with respect to their reviews about the software products. Pros It is very convenient to use these TrustRadius for data or information related to it. The application is efficient and reliable. We can able to compare to ge software products using these TrustRadius software application. It saves mone y and time to the users by giving proper information about the software products. Cons The reviewer profiles are not up to mark. They are just giving their opinions for the seek of money and randomly thoughts of the products. These makes many users to waste their time for filtering the exact review or data required in Olympus. Review Source VR Verified Reviewer Food and Beverage Specialist Food & Beverages Used the software for: 1-2 years ### "Reviews in TrustRadius is helpful in software selection" April 11, 2023 4.0 TrustRadius helpful to the software products by provided reviews. TrustRdaius also helps us to choose the best company from a group of software companies and best platform to be collaborated. The most of purchases I seek information about the software products using these reviews in TrustRadius. Pros TrustRadius provides good incentives to users who writes the reviews regarding the software products. The rewards to the users who give genuine reviews about software applications or products. It's clears all quires related to the software what we have doubts or questions in the software. This is good and friendly software which is I like the most in TrustRadius. Cons Sometimes, TrustRadius gives poor customer service which responds very to the user for any issue. It tests the user patience while getting the reply from customer service. That only issued i noticed in TrustRadius expect that there is no least about the TrustRadius. Review Source VR Verified Reviewer Food specialist Food & Beverages Used the software for: 1-2 years ### "Exploring different softwares by TrustRadius using reviews " April 21, 2023 4.0 TrustRadius helps us to best software among choose the different softwares by comparing their features. While purchasing the new softwares the TrustRadius is much usefull to learn and know the knowledge of the new softwares. I bought many software applications using the provided reviews by the TrustRadius. Pros Manufacturers can update product by reviews in TrustRadius and also helps to purchase best software among all the others. The reviews are very detailed and easy to understand for every user. The features and disadvantages of the products can easily noticed by using the reviews in TrustRadius. These software is very much useful for beginners to learn more from the reviews given by TrustRadius. Cons I personally noticed some of the reviews were fake and those reviews might mislead the users. TrustRadius need to verify the user profile before writing the reviews of the products in the website. Review Source VR Verified Reviewer Programmer Analyst Information Technology and Services Used the software for: 2+ years ### "A good software applicate to giving our rating and opinions " August 6, 2023 5.0 While I decided to purchase a software product my friend introduced before purchasing. It has many more reviews with complete details on the software products. This saved my time and my work very easier. Then, I started recommending to colleagues and them to use TrustRadius for getting more information. I'm very thankful to be a user of TrustRadius. Pros TrustRadius helps to give incentives to the users who share information and reviews in this software. They only allow trusted reviews with verified profiles. The reviews in TrustRadius is a well-worth application and give complete information to the users. We can get a complete idea while reading all reviews in TrustRadius. Cons Some reviews may misguide us by their own personal benefits. This software application is not mobile-friendly. This application asks for our personal details which is a lengthy process to verify as a user. Review Source VR Verified Reviewer Graduate Trainee Computer Software Used the software for: 1-2 years ### "Unleashing the Power of Buyer Intent Data for Sales Success" June 22, 2023 5.0 Trust Radius has proven to be an invaluable tool for leveraging buyer intent data and enhancing sales and marketing strategies. Pros Trust Radius's seamless connection with Salesforce allows for real-time tracking and identification of companies researching your product, enhancing sales and lead generation efforts. Cons Initially, it may take time for users to fully grasp the platform's features and utilize the buyer intent data effectively. Review Source VR Verified Reviewer Student Telecommunications Used the software for: 1-2 years ### "Trusted Radius-Software review" January 12, 2023 4.0 Pros Choosing the right technology for your business is hard. Trusted raius is your software buying guide Cons There is no least about this software all we need is provided by TrustRadius Review Source MR MANDALA R. STUDENT Computer & Network Security Used the software for: 6-12 months ### "SOFTWARE REVIEW OF TRUSTRADIUS" January 25, 2024 4.0 wonder full experience with this platform EASE IN USE. Pros It is the best site i have ever seen it is the leading site for the business purposes and it will help for better decision making and it is trust worthy platform. Cons some times support time not responding other than there is no problem with this. Review Source CP Chandrakeerthan P. Student Higher Education Used the software for: 6-12 months ### "Best software reviewing platform " February 3, 2023 4.0 My overall experience with Trustradius is great.I have been using since long time.It provides incentives for writing reviews.It is better when compared to other reviewing softwares like G2. Pros The best feature in trustradius is that it provides incentives/giftcards for writing reviews.The users can do some research with the help of reviews on trustradius so that they compare and buy the best software.The user interface is beginner friendly and easy to setup. Cons So many users writes some fake reviews and they upload screenshots which are not genuine.It misguides other users in purchasing software.It takes so much time for a review to get published. Review Source AK Ajay K. Student Computer Software Used the software for: 6-12 months ### ""Software Research Platform" " January 25, 2024 5.0 Best Software Buying platform. -In this many software are there based on your requirement you can choose the right one. -Based on your business size also they provides. -It having very reasonable prices, we can compare software before buy. Pros TrustRadius is help to buy a right software in this all types of software are available with hundreds of reviews. Cons We can also earn money by writing reviews in this platform but it takes more time to publish your review and sends gifts card , some reviews are not getting giftcards. Review Source PVNB PINISETTY VINEELA NAGAMANI B. Student Higher Education Used the software for: 1-2 years ### ""TrustRadius for analysis different software"" January 5, 2024 4.0 Wonderful experience with this platform. It help to make good research on software. Pros TrustRadius is in name itself trust.It is easy to use and provides wide variety of software reviews from verified profiles. Cons There is no such dislike in this platform. Review Source SKD SRAVAN KUMAR D. Student Higher Education Used the software for: 6-12 months ### ""TrustRadius Review"" January 11, 2024 4.0 Good experience in this all customer profiles are verified only. We can made the complete research for the good software. Pros This platform is help us to choose a best software. In this everything about the software is explained very clearly. We can alslo earn in this platform by writing reviews. Cons Your reviews were not published all the times and also giftcard takes more time. Nothing least. Review Source VR Verified Reviewer Student Higher Education Used the software for: Less than 6 months ### "Choose your software" May 3, 2023 5.0 This is the best app that I have ever used to choose the software. It platform helps to choose the softwares wisely with its accurate predictions.This helps the business or start-up companies to choose the required softwares. Pros For software choosing this is the best app. This application shows the most accurate results. We can easily sort our required features. Cons Sales management must be much impressive than now. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.