--- title: "Volaby Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Volaby Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/229773/Volaby/" page_type: "product" language: "en" --- # Volaby Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Volaby ## What is Volaby? Recruit, train, roster, engage and retain on an easy-to-use and trusted platform. Volaby is a people and volunteer management software platform that specialises in onboarding, recuritment, compliance, coordinating, rostering and capturing of impact data. We've built Volaby from the collective voice of our volunteer and people managers - saving you time by automating and simplifying repetitive tasks, empowering you to focus on what's more important. Have confidence in an end-to-end system that with grow with your organisation, no matter the shape or size. ## What is Volaby used for? [Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit Project Management](https://www.capterra.com/project-management-software-for-nonprofits-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$19 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Volaby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orangesky.org.au&name=Volaby) ## Volaby Overview Updated September 2026 AI summary Volaby supports organizations of all sizes with tools for volunteer management, event coordination, forms, and contact management, focusing on the needs of teams in nonprofit and community roles. It offers customizable forms and reports, access controls, email templates, and integrates with select third-party platforms. Volaby is available via cloud and mobile deployment across major operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Volaby 4.0 (5) VS. [4.5 (1,475)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price A$19 Other, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 4.3 (1,474) Value For Money 4.8 (4) Value For Money 4.5 (1,211) Customer Service 4.0 (5) Customer Service 4.8 (1,373) ## Volaby alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (314)](https://www.capterra.com/p/154358/Keela/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/229773/Volaby/alternatives/) ## FAQs about Volaby Overview ### What company size and specific industries is Volaby built for? Volaby is designed for social impact-driven organizations of all sizes, including volunteer-involved nonprofits, charities, events groups, and care and case management teams. It fits organizations that coordinate volunteers or manage community-focused services across the nonprofit and social impact sectors. Features and Usability ### What are the key features of Volaby? Volaby offers compliance management, volunteer management, volunteer recruiting, and membership tools such as member databases and directories. It also includes task management, assignment management, scheduling, time tracking, reporting, access controls/permissions, email and SMS messaging, custom forms, document storage, and third-party integrations. Integrations ### Which third-party tools and platforms does Volaby integrate with? Volaby integrates with Campaign Monitor by Marigold, Mailchimp, Website, and Zapier. These connections cover email marketing, web presence, and automation, giving Volaby a small set of built-in third-party options for linking campaign tools and extending workflows. Getting Started and Support ### What training and onboarding options does Volaby offer? Volaby provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided setup, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does Volaby offer? Volaby provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. These channels give users multiple ways to get help, with self-service resources alongside direct contact options. No reviewer feedback on support experience is available here, so support quality and response speed cannot be described. ## Features AI summary Based on 2,945 Donation Management reviews Capterra data shows that buyers of Donation Management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Volaby includes **Contact Management** but does not offer **Donation Tracking** or **Online Giving**. Its **Contact Management** capabilities give teams a central place to organize donor details, maintain accurate records, and keep supporter information up to date, helping businesses build stronger relationships and manage outreach more effectively. Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Communication Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Event Management 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Registration Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Scheduling 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Volaby 63 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Group Management: Organize and edit a group of people's policy and members - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Mobile Access: Access software remotely via mobile devices - Personalization: Adjust communications based on previous interactions or personal preferences - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recognition Management: Track volunteer performance and award those who exceed certain criteria - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Volunteer Management: Manage volunteer information and direct volunteer resources - Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.4 (5) 3.4 Based on 5 reviews ## Pricing Value for money 4.8 (4) Free Trial Starter A$19.00 Other,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (5) 4.0 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 5 reviews Filter by rating 5(1) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AS Angela S. Programs Manger NSW Non-Profit Organization Management ### "Clunky but functional" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 January 9, 2025 Clunky - it does what it needs to do, but it's quite no frills and slow. Pros The functionality to screen volunteers, set up activities, rosters, notifications to volunteers. Cons All the basic functionality is there, but the interface is slow to respond, support is often very slow, and it isn't overly intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS ARC S. IT Non-Profit Organization Management ### "Very good product clearly made by volunteer managers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 26, 2023 Very good. We checked out every tool that was listed on the comparison platforms. Volaby's onboarding process and ease of getting started was the reason we could get started. They are responsive to support questions and the platform is easy to use. Pros The sales process was easy and I could get a demo site and test set up straight away without needing to waste time doing sales demo's and the "hard sell" that other platforms do. The interface is modern and very clear. Many other platforms arent. You can tell that this platform was written by volunteer managers. The developer is also a massive volunteer org and they clearly have put into this what they do. So it makes sense. Custom fields, events, onboarding etc etc, all there and all works. The price is good and you can get started with no issues. There is no steep learning curve. It is what it is out of the box and anyone who uses a a service platform can use it. Cons There are some compromises you need to make but they are only small, possibly reflects how the developers do their own volunteer management. You cant add a volunteer, you need them to register themselves. The import tool needs a bit of work. User profiles are also not clear (the extended user profile is a "task" not an extended user profile. No zapier. Little things to get used to. Alternatives considered [Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/) [Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/) [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) [Rosterfy](https://www.capterra.com/p/157726/Rosterfy/) [Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/) Reasons for choosing Volaby A lot of the software listed as volunteer management tools are not really full systems. They range from fundraising tools with some basic events through to sign up tools. Many of them did not support Australia. As we worked through the list, it was difficult to engage some companies without a sales demonstration and vendor lockin pitch rather than trialling the software, so that made us feel the vendor was more interested in selling you. Time wasting. Some of the interfaces were very dated and this will be problematic for the users. Others lacked key features. All in all, there were probably a couple of solutions in there that are very good but the sales process they have is a hinderance to using their software. Vollaby was the oppostite. Easy to buy, easy to use. Sure there are comprimises, but we were already working with the tool whilst competitive products had argued about why they need a sales demo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alisha M. Service Provider Manager Individual & Family Services ### "SBSW Review of Volaby" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 20, 2021 Has so far been a great experience. We especially like that improving the functionality of Volaby has been an active process and one that we can have a lot of input in to make it more flexible to our needs. Pros The best features are the activities console (as an events admin, this is where i spend most of my time). I think the feature that is the most underutilised but critically important is the reporting function (this is something we need to push for use internally). Cons As a communication tool, it remains difficult to engage volunteers. The bulletin is good but a bit clunky, and the lack os push notifications makes it challenging to use this platform as the sole engager for our volunteers. Reasons for choosing Volaby We chose Volaby because we had an existing relationship with Orange Sky and the alternative was to continue using a clunky Google Forms process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CP Carmen P. Ceo Non-Profit Organization Management ### "Finally found the one! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2021 I’m really impressed with the friendly, prompt, encouraging customer support and the vision for the team. Pros So many features in one app, so much more than others I reviewed and tailored to our market and sector. Cons Taking me a bit to get my head around all the possibilities Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 21, 2021 Thanks Carmen! Super stroked to have you part of the Volaby Family. DR Dan R. Volunteer Coordinator Non-Profit Organization Management ### "Great product and great service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 4, 2021 The staff and product have all exceeded expectactions Pros It was a very easy roll out with no major teething issues other than volunteers not being familiar with it. The customer support and technical support has been outstanding. Cons There are some wish list items but Volaby are already considering implementing them. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 21, 2021 Thanks Dan! We love working with you and your team. Great to have you on the journey with Volaby :) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.