# Volaby Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Volaby Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/229773/Volaby

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# 

 Volaby Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Volaby

## What is Volaby?

Recruit, train, roster, engage and retain on an easy-to-use and trusted platform. Volaby is a people and volunteer management software platform that specialises in onboarding, recuritment, compliance, coordinating, rostering and capturing of impact data. We've built Volaby from the collective voice of our volunteer and people managers - saving you time by automating and simplifying repetitive tasks, empowering you to focus on what's more important. Have confidence in an end-to-end system that with grow with your organisation, no matter the shape or size.

## What is Volaby used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Nonprofit Project Management](https://www.capterra.com/project-management-software-for-nonprofits-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$19

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Volaby?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orangesky.org.au&name=Volaby)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Volaby

4.0 (5)

VS.

[4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting Price

A$19

Other, Per Month

Starting Price

$139

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (5)

Ease Of Use

4.1 (1,386)

Value For Money

4.8 (4)

Value For Money

4.3 (1,123)

Customer Service

4.0 (5)

Customer Service

4.3 (1,286)

## Volaby alternatives

Highest Rated

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting price

$125.00

Per User, Per Month

[4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

[4.3 (282)](https://www.capterra.com/p/154358/Keela/reviews/)

Starting price

$160.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/229773/Volaby/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Communication Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Event Management

4.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Schedule and manage the logistics of activities and other gatherings

Registration Management

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Scheduling

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Calendar Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Volaby 62 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assign issues and tasks based on availability or required skills

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Organize and edit a group of people's policy and members

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Access software remotely via mobile devices

Adjust communications based on previous interactions or personal preferences

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Track volunteer performance and award those who exceed certain criteria

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Assign available resources (human and/or non-human) to various projects and tasks

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Manage volunteer information and direct volunteer resources

Advertise volunteer opportunities and recruit new volunteers

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.4 (5)

3.4

Based on 5 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Starter

A$19.00

Other,Per Month

Value for money

4.8 (4)

4.8

Based on 4 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (5)

4.0

Based on 5 reviews

## User reviews

Overall rating

4.0

Based on 5 reviews

Filter by rating

5(1)

4(3)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AS

Angela S.

Programs Manger NSW

Non-Profit Organization Management

### "Clunky but functional"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

January 9, 2025

Clunky - it does what it needs to do, but it's quite no frills and slow.

Pros

The functionality to screen volunteers, set up activities, rosters, notifications to volunteers.

Cons

All the basic functionality is there, but the interface is slow to respond, support is often very slow, and it isn't overly intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

ARC S.

IT

Non-Profit Organization Management

### "Very good product clearly made by volunteer managers"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 26, 2023

Very good. We checked out every tool that was listed on the comparison platforms. Volaby's onboarding process and ease of getting started was the reason we could get started. They are responsive to support questions and the platform is easy to use.

Pros

The sales process was easy and I could get a demo site and test set up straight away without needing to waste time doing sales demo's and the "hard sell" that other platforms do. The interface is modern and very clear. Many other platforms arent. You can tell that this platform was written by volunteer managers. The developer is also a massive volunteer org and they clearly have put into this what they do. So it makes sense. Custom fields, events, onboarding etc etc, all there and all works. The price is good and you can get started with no issues. There is no steep learning curve. It is what it is out of the box and anyone who uses a a service platform can use it.

Cons

There are some compromises you need to make but they are only small, possibly reflects how the developers do their own volunteer management. You cant add a volunteer, you need them to register themselves. The import tool needs a bit of work. User profiles are also not clear (the extended user profile is a "task" not an extended user profile. No zapier. Little things to get used to.

Alternatives considered

[Volgistics](https://www.capterra.com/p/80509/Volgistics-Volunteer-Management/)

[Bonterra Apricot](https://www.capterra.com/p/123342/Bonterra-Case-Management/)

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

[Rosterfy](https://www.capterra.com/p/157726/Rosterfy/)

[Volunteer Impact](https://www.capterra.com/p/79197/Volunteer-Impact/)

Reasons for choosing Volaby

A lot of the software listed as volunteer management tools are not really full systems. They range from fundraising tools with some basic events through to sign up tools. Many of them did not support Australia. As we worked through the list, it was difficult to engage some companies without a sales demonstration and vendor lockin pitch rather than trialling the software, so that made us feel the vendor was more interested in selling you. Time wasting. Some of the interfaces were very dated and this will be problematic for the users. Others lacked key features. All in all, there were probably a couple of solutions in there that are very good but the sales process they have is a hinderance to using their software. Vollaby was the oppostite. Easy to buy, easy to use. Sure there are comprimises, but we were already working with the tool whilst competitive products had argued about why they need a sales demo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alisha M.

Service Provider Manager

Individual & Family Services

### "SBSW Review of Volaby"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 20, 2021

Has so far been a great experience. We especially like that improving the functionality of Volaby has been an active process and one that we can have a lot of input in to make it more flexible to our needs.

Pros

The best features are the activities console (as an events admin, this is where i spend most of my time). I think the feature that is the most underutilised but critically important is the reporting function (this is something we need to push for use internally).

Cons

As a communication tool, it remains difficult to engage volunteers. The bulletin is good but a bit clunky, and the lack os push notifications makes it challenging to use this platform as the sole engager for our volunteers.

Reasons for choosing Volaby

We chose Volaby because we had an existing relationship with Orange Sky and the alternative was to continue using a clunky Google Forms process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CP

Carmen P.

Ceo

Non-Profit Organization Management

### "Finally found the one! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2021

I’m really impressed with the friendly, prompt, encouraging customer support and the vision for the team.

Pros

So many features in one app, so much more than others I reviewed and tailored to our market and sector.

Cons

Taking me a bit to get my head around all the possibilities

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2021

Thanks Carmen! Super stroked to have you part of the Volaby Family.

DR

Dan R.

Volunteer Coordinator

Non-Profit Organization Management

### "Great product and great service"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 4, 2021

The staff and product have all exceeded expectactions

Pros

It was a very easy roll out with no major teething issues other than volunteers not being familiar with it. The customer support and technical support has been outstanding.

Cons

There are some wish list items but Volaby are already considering implementing them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 21, 2021

Thanks Dan! We love working with you and your team. Great to have you on the journey with Volaby :)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)