# Waybook Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Waybook Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/229790/Waybook

---

# 

 Waybook Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Waybook

## What is Waybook?

We get entire businesses on the same page and out of heads, creating a sense of order which is essential for scalability. Waybook is your ever-improving business manual. Supercharging efficiency and getting everyone where they need to be faster. All allowing you to build the best version of your business possible. Your business, on the same page.

## What is Waybook used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 55 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Waybook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.waybook.com&name=Waybook)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Waybook

4.9 (55)

VS.

[4.5 (2,251)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (55)

Ease Of Use

4.4 (3,009)

Value For Money

4.9 (50)

Value For Money

4.4 (2,322)

Customer Service

5.0 (48)

Customer Service

4.3 (1,983)

## Waybook alternatives

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (5,944)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (15,345)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,048)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130182/Zapier/)

[View all alternatives](https://www.capterra.com/p/229790/Waybook/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.9 (18)

50.00% of 18 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Knowledge Base Management

4.9 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Access Controls/Permissions

4.8 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Text Editing

4.5 (16)

62.50% of 16 reviewers that rated this feature as important or highly important

Edit text as needed

Document Management

4.9 (14)

71.43% of 14 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Workflow Management

4.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Waybook 79 features

Software specialized for schools (K-12 & Post-Secondary)

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Tools that allow users to create and publish courses and course material/content

Create and manage digital catalog of products/services with their details, specifications, and price

AI-based platform which conducts a conversation via auditory or textual methods

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Software specialized for corporate use

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Digital forms that are shared and accessed online

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Create and share a new employee handbook with helpful information

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Search for specific words or phrases within a document or database

Games or game-like elements to track progress and reward accomplishments

Allow the audience to interact or engage with the content

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Students can access materials and communicate with instructors via their online student profile

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Ability to chat online in real time

Access software remotely via mobile devices

A way of interacting with a mobile application using items such as windows, icons, and menus

Access for students to complete learning materials on mobile platforms

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Create orientation programs for new employees or students

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Sample files or documents that could be customized as needed or used as is

Create tools to measure student retention of learning material and lessons

Edit text as needed

Set up connections to third-party platforms to improve business processes

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Track employee/learner's progression through training programs

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (55)

4.6

Based on 55 reviews

## Pricing

Value for money

4.9 (50)

Free Trial

[View pricing plan details](https://www.capterra.com/p/229790/Waybook/pricing/)

Core

$99.00

Flat Rate,Per Month

It includes:

-   Unlimited Documents
-   Tests & Assessments
-   Completion Tracking
-   Revision History
-   Custom Branding
-   1000+ Integrations
-   Dynamic Content
-   PDF Exports
-   Publicly Shareable Documents
-   Individual Permissions
-   AI Actions
-   AI Creator
-   AI Powered Search
-   Template Library

Pro

$198.00

Flat Rate,Per Month

It includes:

-   Unlimited Documents
-   Tests & Assessments
-   Completion Tracking
-   Revision History
-   Custom Branding
-   1000+ Integrations
-   Dynamic Content
-   PDF Exports
-   Publicly Shareable Documents
-   Individual Permissions
-   Audit Logs
-   Custom Domain
-   Data Migration
-   Early Feature Access
-   Manager Permissions
-   Publicly Shareable Subjects
-   Single Sign On
-   Team Training
-   Archive Members
-   Relative Due Dates
-   Confirmation Steps
-   Silent Mode
-   AI Actions
-   AI Creator
-   AI Powered Search
-   Template Library

Create

$49.00

Flat Rate,Per Month

It includes:

-   Unlimited Documents
-   Tests & Assessments
-   Completion Tracking
-   Revision History
-   Custom Branding
-   1000+ Integrations
-   Dynamic Content
-   PDF Exports
-   AI Actions
-   AI Creator
-   AI Powered Search
-   Template Library

Value for money

4.9 (50)

4.9

Based on 50 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (48)

5.0

Based on 48 reviews

## User reviews

Overall rating

4.9

Based on 55 reviews

Filter by rating

5(50)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SJ

Stephanie J.

Executive Assistant

Law Practice

### "User friendly, interactive, useful. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 29, 2025

User friendly, interactive, useful. We will continue to use it for sharing Standard operating procedures across the firm.

Pros

We use it to keep our SOPs since we work remotely. It has been fantastic. We can easily share links with the team and easily make updates too.

Cons

It doesn't allow you to style the paragraph as you'd like. Sometimes it's hard to paste paragrphs in the same style or font.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Phil S.

President of Operations

Plastics

### "Level up with Waybook"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

It has been a great step for us to take our training and documentation to the next level. Initially setting up all the documents can be a heavy lift but now it is less labor intensive tracking progress of employees and updating documents.

Pros

Tracking the employees progress through our training documents is very helpful. Being able to add pictures and videos to our documents is awesome. The customer service is great and responsive. Fantastic value for the money.

Cons

I wish the app had a similar or the same dashboard as looking at it on the web. A more robust app would help.

Alternatives considered

[Trainual](https://www.capterra.com/p/175749/Trainual/)

[Notion](https://www.capterra.com/p/186596/Notion/)

Reasons for choosing Waybook

Price and the look and feel of the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IS

Ian S.

Founding partner

Veterinary

### "Waybook is great for my veterinary practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

As a new start-up, I understood the importance of having good systems and processes and the need to train new members of staff as they joined the team. Traditionally, I had written this in large word documents. But I am so pleased I got introduced to Waybook which makes everything so much better. In particular the on-boarding of new members of the team has been improved tenfold.

Pros

Waybook is a very intuitive piece of software to use. It has helped me to manage many aspects of my business. I am delighted that they are always improving the product with new features that are really helpful. The support is also excellent on the few occasions I’ve had to use it.

Cons

There is not yet automated reporting of staff progress through their training or if important documents have not been completed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2025

Thank you so much for your review, Ian! We love working with you and the team and are pleased we've been able to support you in streamlining process management and onboarding within your practice!

AR

Alexander R.

Marketing Director

Writing and Editing

### "The Ultimate Tool that Will Grow Your Business Massively"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2023

This is probably one of the most critical tools I use. I've bought and used over 300 online tools and this ranks in the top 3 for me. That says it all. It allows us to add structure to info, ensure nothing is lost and provides a fantastic way to upskill team members and grow your company.

Pros

Before Waybook I tried various other process management tools that people have recommended. Things like Bit.ai, GDOCS, Process.st and a few others. They were all great at individual things, but they never combined the flow and storage and flexibility of Waybook. Waybook is easy to use, it's got a clean interface and it flows logically. It's flexible in the formats it allows you to use. Whenever I onboard new team members, they 'just get it' - which says it all! I also trust the team behind Waybook with the storage of crucial documents. I mean I've probably uploaded 5000 videos in my various SOPS, and it's never crashed or had an issue. They have some very useful shortcuts that make it very easy to write and add new SOPS. They keep adding new features that are actually useful, while avoiding feature bloat, which I appreciate.

Cons

This is a tough one as they really have ironed out any issues I reported! My only current issue is so minor it's not worth mentioning, but when you do SOPS you often need to link to various items and it would be great if you could put the link in your clipboard, hightlight the word you want to link on and press ctrl+V to have it auto set the link (rather than clicking on the add link, and then clicking in the box and then pasting the link). Or they could do it like Slack, with ctrl+ U, then ctrl+V to insert a link quickly! As I said...very very minor!

Reasons for choosing Waybook

It allows us to store documents in various formats, configure permissions and is an easy to use interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 10, 2023

Hi Alexander, Thank you so much for the feedback and review. I am so glad to hear that you are enjoying the product. Even though your con is minor I appreciate you mentioning it and will be sure to let you know once it is resolved. I am really glad to hear that the value of Waybook is clear, the product is easy to use, and you continue to enjoy it. Please keep your thoughts and feedback coming. Best, Sophia and the Waybook team

Josh M.

Managing Director

Marketing and Advertising

### "Great product and excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2023

Great customer service. Was blown away at getting a feature request added overnight!

Pros

Flexible and powerful. Waybook has excellent features and are constantly releasing updates. It's a really nice interface for team onboarding, training and processes. We have developed a huge number of documents for internal training and onboarding, and now our training is better than ever for new staff. Waybook's system is excellent for this.

Cons

Once you've checked off a list, as you've worked through a process, if you want to work through that process again (e.g. with another project) you need to untick all of the checkboxes manually before reusing them. So it's not quite as powerful as Process St in that sense (but the pricing is way better!) Apart from that, we love it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Hi Josh, Thank you for your review and feedback. I am so glad to hear that using Waybook has improved the onboarding and training of new staff. Thank you for the feedback on the checklist. I can understand how that would be frustrating and will see if this is something we can improve. I am glad to hear that overall you are having a positive experience using Waybook. Best, Sophia

Amy F.

Operational Excellence Manager

Construction

### "Collaborators & Partners, Not Just Securing a Contract"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2023

I am the Operational Excellence Manager for my company, and in my search for a platform that values collaboration and partnership over just securing a contract, I came across Waybook. I must say that I have never encountered a platform more dedicated to engaging its users.I had been grappling with the challenge of finding a user-friendly, modern, and accessible solution for housing our company policies, SOPs, L&D materials, and general resources. Then, I stumbled upon Waybook. While it may not be 100% aligned with our ideal solution, it surpasses any other platform we've experimented with thus far. What sets Waybook apart is their willingness to actively seek feedback. I have had the opportunity to provide input and have actually witnessed changes being implemented within the month we've been working together.If you are in search of a platform that is genuinely committed to working alongside you, I wholeheartedly recommend giving Waybook a try.

Pros

Support is incredible and highly collaborative. The ease of use is huge.

Cons

I do not like the format of exports. We need to be able to create page breaks so the printouts are also an easy to utilize resoure. We also don't like that the email reminders cannot have customized message. Instead, department heads are sending emails from their accounts and linking people back to Waybook to review. It's just not ideal for our workflow.

Alternatives considered

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Reasons for choosing Waybook

Ease of use and implementation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 26, 2023

Hi Amy, Thanks so much for your review. I am so glad to hear that you've found Waybook supportive and collaborative. This is the exact environment that we want to present and am so pleased that it is coming through! I appreciate the feature requests here and I know these are things that we have put on our roadmap. I will be sure to let you know once they are released. All the best, Sophia

KK

Karen K.

Project Manager

Law Practice

### "Love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2023

Onboarding, documenting systems & processes, housing job descriptions and job aids by role to make ongoing training a snap.

Pros

We need a single source of truth for all of the processes and job types in our company. Waybook templates were great for getting us started. Their customer service response is lightening fast, friendly and super helpful. Couldn't ask for better support.

Cons

Overall it was very easy - templates made getting started a snap. Only had a few issues with editing that the support team was able to resolve rather quickly or at least provide a temporary workaround for.

Alternatives considered

[Trainual](https://www.capterra.com/p/175749/Trainual/)

Reasons for choosing Waybook

Loved the product right from the demo. It was intuitive and easy to learn.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Hi Karen, Thank you for your review and feedback. I am so glad to hear that you have enjoyed using Waybook and found it easy to navigate. Please let us know if you have any other issues with templates or would like some additional support. We look forward to continuing to help you build and grow your SOPs. Best, Sophia

TR

Thomas R.

Senior Customer Success Manager

Information Technology and Services

### "Efficient Way of Managing Operating Procedures and Client Knowledge Bases"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2023

Waybook has allowed our start-up to document all our processes, making us more efficient and streamlined, resulting in less calls and meetings. This has meant new joiners can easily understand how to execute tasks and understand our ways of working.We also use it as the main Knowledge Base for our clients for our SaaS platform, which users have said is a fantastic resource, which is easy to navigate and use. Our business couldn't operate without Waybook and it's been invaluable to our success in scaling up.

Pros

The efficient organisation of your company's content is a great feature of Waybook. It allows you to easily organise items through Categories, Subjects and Documents. It centralises all your SOPs in one place, instead of having disparate documents.The formatting and design of your content allows it to be easily interpreted. We use it both internally, to train new joiners, and externally, as a Knowledge Base for our clients.

Cons

There are occasionally formatting glitches where you cannot break out of bullet points/numbering, when you are trying to change the formatting of your content. You have to create a new space of content, format it accordingly and delete what is not needed. Having the format icon on the left, on each line of content would be a good fix for this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 4, 2023

Thomas, Thank you so much for your review! I'm so pleased Waybook has efficiently organized items and centralized all your SOPs. I am glad that it has helped you train new joiners and helped provide a Knowledge base for your clients! We love this feedback on the formatting glitches. We are always looking for ways to add to the user's experience. I will make sure to raise it with the Development Team and see what can be done. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Sophia and the Waybook team

Emiliano L.

CEO

Law Practice

### "Esencial para políticas corporativas."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2023

Mi empresa es altamente tecnológica. Los trabajadores y socios deben superar documentaciones técnicas. Así como seguir unas instrucciones precisas y elaborar guías de clientes. La aplicación, aun siendo sencilla, cumple esta solución.Lo único que echo de menos, es que no ofrezcan más plantillas.

Pros

Tengo negocio propio, así como trabajo en una multinacional. El sistema de Waybook para documentar los procesos de empresa es bastante más profesional al que tienen la mayoría de grandes empresas. El proceso es sencillo. Documentar + preguntar.

Cons

Me gustaría que se almacenara una huella de IP y diera un diploma, certificado al completar. De esta manera podría ordenar con efectos legales, quién lee y quién no lee las actividades.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2023

Emiliano, Thank you so much for your review! I'm so pleased Waybook has efficiently organized the documentation of your business processes and that we can meet the need you have for precise instructions and preparing customer guides. We love this feedback on the IP fingerprint and giving a diploma or certification upon completion. This is a great idea that could add a lot of value. I will pass it back to the Development team. We are always adding more templates to Waybook. If you find that there is one you need please get in touch and we will see if we can add it. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Sophia and the Waybook team

CH

Cesar H.

People Manager

Hospitality

### "An amazing app to keep track and share your knowledge "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 6, 2023

Pros

It's really easy to use, very user friendly and allows the users to organize the knowledge and share with the people that need it in the organization. If you need to make an onboarding process, it's an awesome tool to keep record of the people that has been doing it, It's not an LMS, but it's a great tool to keep track of learning processes.

Cons

Little personalization on the texts, maybe more features can be useful like adding charts to the texts.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 5, 2023

César, Thank you so much for your review! I'm so pleased Waybook has helped you keep track of and share your knowledge and has improved your onboarding process. We love this feedback on adding more personalization to the like charts to text. We are always looking for more ways to improve this. We have recently added some new features to the texts like code embedding. I will pass it back to the Development team. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Sophia and the Waybook team

[View all Reviews](https://www.capterra.com/p/229790/Waybook/reviews/)

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