Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
We get entire businesses on the same page and out of heads, creating a sense of order which is essential for scalability. Waybook is your ever-improving business manual. Supercharging efficiency and getting everyone where they need to be faster. All allowing you to build the best version of your business possible. Your business, on the same page.
Provider
Waybook
Located In
United Kingdom
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS
Training
Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, Knowledge Base, Chat, FAQs/Forum
Content Source: Waybook
Based on other buyer's searches, these are the products that could be a good fit for you.
Waybook Reviews
Pros
They have some very useful shortcuts that make it very easy to write and add new SOPS. They keep adding new features that are actually useful, while avoiding feature bloat, which I appreciate.
I liked that I have a lifetime subscription through APPsumo for a small amount to make it somewhat worth it. I like that we have a place to keep documents to refer to.
It is easy to use and feature rich with lots of options to create great looking documents. I like that it is easy to duplicate a document and then easily edit and update it.
The addition of tracking functionality and the quiz aspect pushes Waybook over the top for me. The fact that the features above come from a product so wonderfully supported is the real joy though.
Cons
I find it difficult if someone leaves us but uses the same email address.
I pointed out a few missing features and these were included promptly in the feature requests and 2 out of 3 are actually making the next release.
Features are quite limited and based on their roadmap it could take some time.
I haven't run into any issues or things I don't like about this software.
"Collaborators & Partners, Not Just Securing a Contract"
Overall: I am the Operational Excellence Manager for my company, and in my search for a platform that values collaboration and partnership over just securing a contract, I came across Waybook. I must say that I have never encountered a platform more dedicated to engaging its users.I had been grappling with the challenge of finding a user-friendly, modern, and accessible solution for housing our company policies, SOPs, L&D materials, and general resources. Then, I stumbled upon Waybook. While it may not be 100% aligned with our ideal solution, it surpasses any other platform we've experimented with thus far. What sets Waybook apart is their willingness to actively seek feedback. I have had the opportunity to provide input and have actually witnessed changes being implemented within the month we've been working together.If you are in search of a platform that is genuinely committed to working alongside you, I wholeheartedly recommend giving Waybook a try.
Pros: Support is incredible and highly collaborative. The ease of use is huge.
Cons: I do not like the format of exports. We need to be able to create page breaks so the printouts are also an easy to utilize resoure. We also don't like that the email reminders cannot have customized message. Instead, department heads are sending emails from their accounts and linking people back to Waybook to review. It's just not ideal for our workflow.
Vendor Response
"A fantastic tool you can't miss!!"
Overall: Very good, totally recommended.
Pros: I like the easiness of Waybook, it is a very intuitive app and has the flexibility of inserting all types of content. You can even take quizzes to make sure people understood everything and get a track record of who see the procedures. Very, very good app. Totally happy!
Cons: I did not find any point to be unhappy but I'd like to see a near future the multi-language feature. We run 2 countries and it would be awesome to be able to publish documents in 2 different languages and any given user would see it for his language.
Vendor Response
"Its OK at best"
Overall: Experience is ok. Its easy to use and self explanatory
Pros: I liked that I have a lifetime subscription through APPsumo for a small amount to make it somewhat worth it. I like that we have a place to keep documents to refer to.
Cons: Its not meant as a functional process management system because you can't print from it. The documents are not formatted the way you would for printing so keeping letters to clients or employees is not possible unless you do it in pdf format, which is inconvenient because we always need to change the name, address, date, etc. We would like to keep templates in there for our processes but cannot.
Vendor Response
"Simple, quick-to-implement playbook/SOP software"
Overall: The team behind the product seem passionate and responsive. The product stands for itself... we wanted something to train our team that was simple to deploy. Waybook definitely meets that requirement. I will recommend Waybook to my clients for sure.
Pros: It is super-fast to implement with almost zero training. The in-app support is responsive if you do happen to have a question. They keep the structure detailed enough to have the depth of indexing you might need, but also only three tiers or so deep. That straightforward menu structure helps it be more deployable.
Cons: There are a few features I would like to see, and may be coming soon. You can export, but I would like to be able to export more docs at the same time. I would like to be able to password-protect a public page.
Vendor Response
"A Great Knowledge Management Tool"
Overall: I have an extremely positive experience with Waybook and I know that it is a continuously developed software that will keep on getting better and better.
Pros: Waybook is a great knowledge management software, I like the user interface and the overall positive user experience that Waybook provides me and my team with. Waybook provides a great structure when building SOP’s and guidelines.
Cons: I would love to see a smoother experience and format when exporting to PDF, this is something minor and doesn’t take away from all the great stuff that Waybook provides.
Vendor Response
