---
title: "Waybook Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Waybook Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more."
source_url: "https://www.capterra.com/p/229790/Waybook/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Waybook Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Waybook

## What is Waybook?

Waybook helps founders and ops managers document, standardise, and improve business processes across their teams. Build process guides your team actually follows, reduce errors from inconsistent execution, and give every employee a single source of truth for how work gets done.

## What is Waybook used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$99

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Waybook?[Manage this product listing](https://www.g2.com/products/waybook/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Waybook

4.9 (56)

VS.

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (56)

Ease Of Use

4.7 (5,322)

Value For Money

4.9 (51)

Value For Money

4.5 (5,079)

Customer Service

5.0 (49)

Customer Service

4.6 (5,093)

## Waybook alternatives

[4.3 (1,982)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (4,321)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/229790/Waybook/alternatives/)

## FAQs about Waybook

Overview

### What problems does Waybook solve?

Waybook solves scattered SOPs, outdated manuals, and inconsistent employee training by organizing processes, policies, and knowledge in one controlled workspace. Teams can add media, assign access by role, track document completion, and test understanding. Operations leaders, HR teams, managers, and growing remote businesses benefit most during onboarding and process handoffs.

Answer based on 38 reviews

Overview

### Which roles and teams benefit most from Waybook?

Waybook is most used by founders, owners, CEOs, and managing directors who document company processes, clarify responsibilities, and support consistent execution as teams grow. Operations and project leaders manage standard procedures and handoffs, while marketing, customer success, and service teams maintain playbooks for onboarding, delivery, and internal knowledge sharing.

Answer based on 56 reviews

Overview

### What company size and industries is Waybook built for?

Waybook is for small businesses with 20–200 employees, serving operations managers, founders, and practice managers; 100% of reviewers are small businesses. Its leading reviewer industries are Marketing and Advertising at 14%, Information Technology and Services at 9%, and Law Practice at 9%, supporting process documentation, onboarding, and consistent team training.

Answer based on 56 reviews

Features and Usability

### What are the key features of Waybook?

Waybook includes core knowledge management and document management for building, organizing, and updating SOPs, policies, and employee handbooks. Its differentiating training tools support employee onboarding with progress tracking, quizzes and assessments, multimedia content, role-based permissions, and full-text search so teams can find relevant procedures.

Answer based on 30 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Waybook starts at $49 per month for the Create plan, which includes space for you and two collaborators. Core costs $99 per month, or $83 billed annually, with the first 20 users included and extra users at $5 per month. Pro costs $198 per month, or $166 annually, with a 7-day free trial.

Answer based on 6 reviews

Integrations

### Which third-party tools and platforms does Waybook integrate with?

Waybook integrates with over 20 third-party tools and platforms, including HR, identity, communication, and productivity apps such as ADP DataCloud, Auth0, BambooHR, Calendly, ClickUp, Gmail, Google Calendar, Google Drive, Google Workspace, Microsoft Teams, Okta, OneLogin, and PingFederate.

Answer based on 6 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Waybook?

Waybook offers live online sessions, webinars, documentation, and videos for team training. Reviewers report that new staff and nontechnical users generally grasp its logical layout quickly, while admins may need more time to build SOPs, organize content, and set permissions. Initial document setup can be labor-intensive, and training administration may require extra attention.

Answer based on 23 reviews

Getting Started and Support

### What customer support options does Waybook offer, and how do users rate the experience?

Waybook offers email/help desk, FAQ/forum, knowledge base, and chat support. Users generally describe the support team as responsive, friendly, and helpful, with fast chat replies and professional responses often arriving within a day. Some users also value guidance and follow-through on feature requests, though initial templates may require one-to-one assistance.

Answer based on 22 reviews

Team collaboration

### How well does Waybook support team collaboration?

Waybook gives teams a clear shared workspace for SOPs, policies, and training materials. Remote and small business teams value link sharing, simple updates, role-based access, and progress tracking. Some users want broader public-sharing options, more integrations, stronger security controls, and easier progress resets when employee accounts change.

Answer based on 27 reviews

## Features

AI summary

Based on 3,617 Business Process Management reviews

Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities:

-   **Workflow Management** (**51%** of reviewers rated this feature as critical)
-   **Task Management** (**43%**)
-   **Business Process Automation** (**46%**)

Waybook supports **Workflow Management**, giving teams a clear way to document and manage repeatable processes. However, it does not include **Task Management** or **Business Process Automation**. Instead, it offers other highly valued capabilities, including **Access Controls/Permissions** (**48%**), **Third-Party Integrations** (**47%**), and **Process Modeling & Designing** (**45%**). These features help businesses control who can view and update process information, connect Waybook with other systems, and map out workflows more clearly, allowing teams to maintain consistency and improve operational visibility.

Workflow Management

4.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Access Controls/Permissions

4.8 (17)

52.94% of 17 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Third-Party Integrations

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Process Modeling & Designing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Visually identify, define, and map all details and relationships surrounding business process models and elements

Content Management

4.9 (18)

50.00% of 18 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Knowledge Base Management

4.9 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Waybook 79 features

### All Features
- Academic/Education: Software specialized for schools (K-12 & Post-Secondary)
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace)
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content
- Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price
- Chatbot: AI-based platform which conducts a conversation via auditory or textual methods
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Corporate/Business: Software specialized for corporate use
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drag & Drop Editor: Editing tool that allows users to drag and drop images, icons, widgets, or other components
- Electronic Forms: Digital forms that are shared and accessed online
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Handbook: Create and share a new employee handbook with helpful information
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Full Text Search: Search for specific words or phrases within a document or database
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Interactive Content: Allow the audience to interact or engage with the content
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- Learner Portal: Students can access materials and communicate with instructors via their online student profile
- Learning Management: Organize and track educational activities
- Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes
- Live Chat: Ability to chat online in real time
- Mobile Access: Access software remotely via mobile devices
- Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus
- Mobile Learning: Access for students to complete learning materials on mobile platforms
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Orientation Workflow Management: Create orientation programs for new employees or students
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Process Change Tracking: Document any changes or proposed changes made to business processes or workflows
- Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Templates: Sample files or documents that could be customized as needed or used as is
- Tests/Assessments: Create tools to measure student retention of learning material and lessons
- Text Editing: Edit text as needed
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)
- Training Management: Track employee/learner's progression through training programs
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (56)

4.6

Based on 56 reviews

## Pricing

Value for money

4.9 (51)

Free Trial

[View pricing plan details](https://www.capterra.com/p/229790/Waybook/pricing/)

Core

$99.00

Flat Rate,Per Month

It includes:

-   Unlimited Documents
-   Tests & Assessments
-   Completion Tracking
-   Revision History
-   Custom Branding
-   1000+ Integrations
-   Dynamic Content
-   PDF Exports
-   Publicly Shareable Documents
-   Individual Permissions
-   AI Actions
-   AI Creator
-   AI Powered Search
-   Template Library

Pro

$198.00

Flat Rate,Per Month

It includes:

-   AI Powered Search
-   Early Feature Access
-   Manager Permissions
-   Publicly Shareable Subjects
-   Single Sign On
-   Team Training
-   Archive Members
-   Relative Due Dates
-   Confirmation Steps
-   Silent Mode
-   AI Actions
-   AI Creator
-   Template Library
-   Unlimited Documents
-   Tests & Assessments
-   Completion Tracking
-   Revision History
-   Custom Branding
-   1000+ Integrations
-   Dynamic Content
-   PDF Exports
-   Publicly Shareable Documents
-   Individual Permissions
-   Audit Logs
-   Custom Domain
-   Data Migration

Create

$49.00

Flat Rate,Per Month

It includes:

-   AI Actions
-   AI Creator
-   AI Powered Search
-   Template Library
-   PDF Exports
-   Unlimited Documents
-   Dynamic Content
-   1000+ Integrations
-   Custom Branding
-   Revision History
-   Completion Tracking
-   Tests & Assessments

Value for money

4.9 (51)

4.9

Based on 51 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (49)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (49)

5.0

Based on 49 reviews

## User reviews

Overall rating

4.9

Based on 56 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(51)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Owner

Used the software for: 1-3 years

### "A Very Happy Waybook Owner :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

Waybook helps deliver the best training and guidance you can provide your team. And that gives you back your time.

Pros

Waybook helped me build my processes for team members, which in turn makes training my team more seamless, work more fluid, and is a guide we can depend on for not just now, but the future. The amount of time it takes to train team members is far less than it would be one-on-one. Be prepared for the largest amount of time taken in the initial formation of your Waybook. Once it's formed, though, unless your business has any internal updates, it's ready for every future team member. Done! If you need help forming your Waybook, their staff is great! They helped train me how to use the Waybook software itself, and I enlisted the service they offer of forming the Waybook for you. Their response times to questions are very prompt - 1 day turnaround for UK to US. What I really love are all the controls administrators and team members have. You can section one training for one department, one for another, and they're not overwhelmed with things they don't need. The best part is if a team member has any question, the Waybook is searchable! Ask your Waybook a question, and as long as you've input your business processes, Waybook will answer them. No more taking all day to answer questions. It does it for you so you can concentrate on growth.

Cons

This is a tough one ... I'm really nit-picking to come up with a con. I am a highly detailed person, so the only con I noticed is not all of my questions are answered in the Waybook help guide. But these were VERY specific questions that were still answered promptly by their staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Operational Excellence Manager

Used the software for: Less than 1 year

### "Collaborators & Partners, Not Just Securing a Contract"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2023

I am the Operational Excellence Manager for my company, and in my search for a platform that values collaboration and partnership over just securing a contract, I came across Waybook. I must say that I have never encountered a platform more dedicated to engaging its users.I had been grappling with the challenge of finding a user-friendly, modern, and accessible solution for housing our company policies, SOPs, L&D materials, and general resources. Then, I stumbled upon Waybook. While it may not be 100% aligned with our ideal solution, it surpasses any other platform we've experimented with thus far. What sets Waybook apart is their willingness to actively seek feedback. I have had the opportunity to provide input and have actually witnessed changes being implemented within the month we've been working together.If you are in search of a platform that is genuinely committed to working alongside you, I wholeheartedly recommend giving Waybook a try.

Pros

Support is incredible and highly collaborative. The ease of use is huge.

Cons

I do not like the format of exports. We need to be able to create page breaks so the printouts are also an easy to utilize resoure. We also don't like that the email reminders cannot have customized message. Instead, department heads are sending emails from their accounts and linking people back to Waybook to review. It's just not ideal for our workflow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Human Resources Manager

Used the software for: 1-3 years

### "Waybook Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2022

Overall, we are very happy with this purchase. It is user friendly and easy to track progress of training and documents. Waybook can house documents such as handbooks and company policies. It's been a great addition to our company resources.

Pros

We chose Waybook to keep our team members aligned with sharing of documents, policies and procedures and most of all tracking training by administration of tests.

Cons

We have not found a specific feature that we like least or Waybook should incorporate.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Assistant

Used the software for: Less than 1 year

### "User friendly, interactive, useful. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

September 1, 2025

User friendly, interactive, useful. We will continue to use it for sharing Standard operating procedures across the firm.

Pros

We use it to keep our SOPs since we work remotely. It has been fantastic. We can easily share links with the team and easily make updates too.

Cons

It doesn't allow you to style the paragraph as you'd like. Sometimes it's hard to paste paragrphs in the same style or font.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Project Manager

Used the software for: Less than 1 year

### "Love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2023

Onboarding, documenting systems & processes, housing job descriptions and job aids by role to make ongoing training a snap.

Pros

We need a single source of truth for all of the processes and job types in our company. Waybook templates were great for getting us started. Their customer service response is lightening fast, friendly and super helpful. Couldn't ask for better support.

Cons

Overall it was very easy - templates made getting started a snap. Only had a few issues with editing that the support team was able to resolve rather quickly or at least provide a temporary workaround for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Josh M.

Managing Director

Used the software for: 3-5 years

### "Great product and excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2023

Great customer service. Was blown away at getting a feature request added overnight!

Pros

Flexible and powerful. Waybook has excellent features and are constantly releasing updates. It's a really nice interface for team onboarding, training and processes. We have developed a huge number of documents for internal training and onboarding, and now our training is better than ever for new staff. Waybook's system is excellent for this.

Cons

Once you've checked off a list, as you've worked through a process, if you want to work through that process again (e.g. with another project) you need to untick all of the checkboxes manually before reusing them. So it's not quite as powerful as Process St in that sense (but the pricing is way better!) Apart from that, we love it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Digital Strategis

Used the software for: Less than 1 year

### "Business' Bestfriend for Knowledge Management & Business Process Documentation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2022

Pros

I love its simplicity and well-thought process structure. I find Waybook as a well-designed tool with simplified organisation in mind for keeping business processes documentation, training, and knowledge-base platform in the most efficient way. It is easy to even get started with the tool without compromising organisation and structure. It is very innovative in the sense that you can gamify training, add videos, forms, and quizzes.

Cons

I think that there's room for improvement by incorporating process templates inside the platform. Currently, you can only get a template for a structure. When you are starting from scratch, having an easy to access templates with contents will give you inspiration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ivan N.

Marketing Director

Used the software for: 1-3 years

### "Excellent knowledge base and SOP management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2022

Overall the product value is there and the customer service is excellent.

Pros

Waybook is an intuitive way to manage business processes and helping with the onboarding of new team members. They have good feature sets like permissions and summary emails that help give a bird eyes view on the teams progress.

Cons

The text editing leaves much to be desired but it has vastly improved since we've begun using it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Daniele P.

Owner

Used the software for: Less than 1 year

### "Perfect balance of features and ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2022

Recommend to anyone looking to have a standardised platform for learning and knowledge sharing in their organisation.

Pros

I looked through quite a few platforms to implement standardised SOPs across our companies and Waybook stood out as feature rich but not bloated in its appearance and ease of use. Elle from the Customer Support team has been instrumental in getting us started and even provided custom plans for our user needs.

Cons

I pointed out a few missing features and these were included promptly in the feature requests and 2 out of 3 are actually making the next release !

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: Less than 1 year

### "Fantastic tool for managing company knowledge.Easy to use, simple to look & great for remote workers"

4.0

September 2, 2021

Pros

Simple to setup and use. Nice user interface which makes the content easy to consume. No learning curve. Great value for money.

Cons

Mobile app would be nice. More visual customisation. Automation features would be nice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/229790/Waybook/reviews/)

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