# Waybook Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Waybook the right Business Process Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229790/Waybook/reviews --- Waybook 4.9 (55) [View alternatives](https://www.capterra.com/p/229790/Waybook/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Waybook Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews SJ Stephanie J Executive AssistantLaw Practice, 51 - 200 employeesUsed the software for: 6-12 months. “We can easily share links with the team and easily make updates too.“ August 29, 2025 AK Alla K Executive DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “The documents are not formatted the way you would for printing so keeping letters to clients or employees is not possible unless you do it in pdf format, which is inconvenient because we always need to change the name, address, date, etc. “ May 26, 2022 IS Ian S Founding partnerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “Traditionally, I had written this in large word documents. But I am so pleased I got introduced to Waybook which makes everything so much better.“ August 29, 2025 KL Kristy L Executive Assistant to Kristen DavidManagement Consulting, 11 - 50 employeesUsed the software for: Less than 6 months. “You must use Waybook's formatting options, and the software does not allow you to tab on the first line. “ February 17, 2022 AR Alexander R Marketing DirectorWriting and Editing, 11 - 50 employeesUsed the software for: 1-2 years. “It allows us to add structure to info, ensure nothing is lost and provides a fantastic way to upskill team members and grow your company.“ November 8, 2023 ES Emily S Marketing ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “The initial templates may not be directly relevant to your business.“ September 13, 2021 PS Phil S President of OperationsPlastics, 11 - 50 employeesUsed the software for: Less than 6 months. “It has been a great step for us to take our training and documentation to the next level. “ August 29, 2025 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amy F. Operational Excellence Manager Construction Used the software for: Less than 6 months ### "Collaborators & Partners, Not Just Securing a Contract" September 15, 2023 5.0 I am the Operational Excellence Manager for my company, and in my search for a platform that values collaboration and partnership over just securing a contract, I came across Waybook. I must say that I have never encountered a platform more dedicated to engaging its users.I had been grappling with the challenge of finding a user-friendly, modern, and accessible solution for housing our company policies, SOPs, L&D materials, and general resources. Then, I stumbled upon Waybook. While it may not be 100% aligned with our ideal solution, it surpasses any other platform we've experimented with thus far. What sets Waybook apart is their willingness to actively seek feedback. I have had the opportunity to provide input and have actually witnessed changes being implemented within the month we've been working together.If you are in search of a platform that is genuinely committed to working alongside you, I wholeheartedly recommend giving Waybook a try. Pros Support is incredible and highly collaborative. The ease of use is huge. Cons I do not like the format of exports. We need to be able to create page breaks so the printouts are also an easy to utilize resoure. We also don't like that the email reminders cannot have customized message. Instead, department heads are sending emails from their accounts and linking people back to Waybook to review. It's just not ideal for our workflow. Alternatives considered [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Waybook Ease of use and implementation. Review Source Response from Waybook September 26, 2023 Hi Amy, Thanks so much for your review. I am so glad to hear that you've found Waybook supportive and collaborative. This is the exact environment that we want to present and am so pleased that it is coming through! I appreciate the feature requests here and I know these are things that we have put on our roadmap. I will be sure to let you know once they are released. All the best, Sophia TR Taleah R. Human Resources Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Waybook Review" November 11, 2022 5.0 Overall, we are very happy with this purchase. It is user friendly and easy to track progress of training and documents. Waybook can house documents such as handbooks and company policies. It's been a great addition to our company resources. Pros We chose Waybook to keep our team members aligned with sharing of documents, policies and procedures and most of all tracking training by administration of tests. Cons We have not found a specific feature that we like least or Waybook should incorporate. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/) To make things easily accessible and orderly. Review Source Response from Waybook November 18, 2022 Hi Taleah, Thank you for your review. We're so pleased we can help you and your team stay aligned and also give you the ability to track your team's training. If you ever have any feature requests in the future, do not hesitate to get in touch - we'd love to hear them. Elle and the Waybook team SJ Stephanie J. Executive Assistant Law Practice Used the software for: 6-12 months ### "User friendly, interactive, useful. " August 29, 2025 5.0 User friendly, interactive, useful. We will continue to use it for sharing Standard operating procedures across the firm. Pros We use it to keep our SOPs since we work remotely. It has been fantastic. We can easily share links with the team and easily make updates too. Cons It doesn't allow you to style the paragraph as you'd like. Sometimes it's hard to paste paragrphs in the same style or font. Review Source KK Karen K. Project Manager Law Practice Used the software for: Less than 6 months ### "Love it!" August 8, 2023 5.0 Onboarding, documenting systems & processes, housing job descriptions and job aids by role to make ongoing training a snap. Pros We need a single source of truth for all of the processes and job types in our company. Waybook templates were great for getting us started. Their customer service response is lightening fast, friendly and super helpful. Couldn't ask for better support. Cons Overall it was very easy - templates made getting started a snap. Only had a few issues with editing that the support team was able to resolve rather quickly or at least provide a temporary workaround for. Alternatives considered [Trainual](https://www.capterra.com/p/175749/Trainual/) Reason for choosing Waybook Loved the product right from the demo. It was intuitive and easy to learn. Review Source Response from Waybook October 2, 2023 Hi Karen, Thank you for your review and feedback. I am so glad to hear that you have enjoyed using Waybook and found it easy to navigate. Please let us know if you have any other issues with templates or would like some additional support. We look forward to continuing to help you build and grow your SOPs. Best, Sophia Josh M. Managing Director Marketing and Advertising Used the software for: 2+ years ### "Great product and excellent support" September 25, 2023 5.0 Great customer service. Was blown away at getting a feature request added overnight! Pros Flexible and powerful. Waybook has excellent features and are constantly releasing updates. It's a really nice interface for team onboarding, training and processes. We have developed a huge number of documents for internal training and onboarding, and now our training is better than ever for new staff. Waybook's system is excellent for this. Cons Once you've checked off a list, as you've worked through a process, if you want to work through that process again (e.g. with another project) you need to untick all of the checkboxes manually before reusing them. So it's not quite as powerful as Process St in that sense (but the pricing is way better!) Apart from that, we love it! Review Source Response from Waybook October 2, 2023 Hi Josh, Thank you for your review and feedback. I am so glad to hear that using Waybook has improved the onboarding and training of new staff. Thank you for the feedback on the checklist. I can understand how that would be frustrating and will see if this is something we can improve. I am glad to hear that overall you are having a positive experience using Waybook. Best, Sophia VR Verified Reviewer Digital Strategis Internet Used the software for: Less than 6 months ### "Business' Bestfriend for Knowledge Management & Business Process Documentation" January 29, 2022 5.0 Pros I love its simplicity and well-thought process structure. I find Waybook as a well-designed tool with simplified organisation in mind for keeping business processes documentation, training, and knowledge-base platform in the most efficient way. It is easy to even get started with the tool without compromising organisation and structure. It is very innovative in the sense that you can gamify training, add videos, forms, and quizzes. Cons I think that there's room for improvement by incorporating process templates inside the platform. Currently, you can only get a template for a structure. When you are starting from scratch, having an easy to access templates with contents will give you inspiration. Review Source Response from Waybook February 9, 2022 Thank you so much for your review. "Business' Bestfriend for Knowledge Management & Business Process Documentation" is so wonderful to read - thank you! Simplicity is a huge thing for us - we want to create a central source of truth for your business and making this content easy for your team to navigate is crucial, so I'm happy to know you like this about the tool. Also, very pleased to hear your feedback on templates. We do have a template library for Waybook users to access, but I'm also pleased to say that we're working on a brand new template library as well as continuing to add to the existing library. If you don't already have access to our templating library please do reach out to me via support and I'll be happy to give you access to this. Looking forward to continuing to grow with you and your team. Ivan N. Marketing Director Retail Used the software for: 1-2 years ### "Excellent knowledge base and SOP management" November 16, 2022 5.0 Overall the product value is there and the customer service is excellent. Pros Waybook is an intuitive way to manage business processes and helping with the onboarding of new team members. They have good feature sets like permissions and summary emails that help give a bird eyes view on the teams progress. Cons The text editing leaves much to be desired but it has vastly improved since we've begun using it. Review Source Response from Waybook July 5, 2023 Ivan, Thank you so much for your review! I'm so pleased Waybook is an excellent knowledge base and SOP management and has helped you onboard new team members. We love this feedback on improving the text editing. We are working hard to ensure that we are helping you get the most out of our features. I will pass this back to the Development team and see what else we can do. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Sophia and the Waybook team Daniele P. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Perfect balance of features and ease of use" February 3, 2022 5.0 Recommend to anyone looking to have a standardised platform for learning and knowledge sharing in their organisation. Pros I looked through quite a few platforms to implement standardised SOPs across our companies and Waybook stood out as feature rich but not bloated in its appearance and ease of use. Elle from the Customer Support team has been instrumental in getting us started and even provided custom plans for our user needs. Cons I pointed out a few missing features and these were included promptly in the feature requests and 2 out of 3 are actually making the next release ! Review Source Response from Waybook February 9, 2022 Daniele, thank you so much for your review. It has been a pleasure working with you and I know that our product team have been very grateful for your feedback. Excited to continue growing with you and your team. Gareth R. CEO Retail Used the software for: Less than 6 months ### "Fantastic tool for managing company knowledge.Easy to use, simple to look & great for remote workers" August 29, 2021 4.0 Pros Simple to setup and use. Nice user interface which makes the content easy to consume. No learning curve. Great value for money. Cons Mobile app would be nice. More visual customisation. Automation features would be nice. Review Source Response from Waybook October 20, 2021 Hi Gareth, Thank you for your review and recommendation of Waybook. I'm pleased to say that we have automation features on the roadmap, but definitely reach out to the support team if you have any specific requests and we will be happy to pass them on to the product team. I'll pass these other requests on to the team, but happy to say they're all on our radar and I'm excited to let you know once they're live. Looking forward to continuing to support you and your remote team. If there's ever anything we can help with, get in touch. David M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Waybook is the Way for Sure to Outline Your Business!" October 19, 2021 5.0 Great! Pros I love how simple it is to use and to get use to. Cons The limitations on the space on the pages when you are detailing information. Review Source Response from Waybook October 27, 2021 Thank you for your review and recommendation, David. I'm so pleased you're finding Waybook simple to use and that we can support you in outlining your business. I appreciate your feedback on the space on pages when creating steps. We have done extensive research into line length to make this easier for your readers, but are investigating ways to handle this on larger screens. I'll be happy to keep you posted on updates JG Jay G. Team Leader Real Estate Used the software for: Less than 6 months ### "Finally a cost effective tool to easily map out your systems and processes!" February 11, 2022 5.0 Pros I loved how easy it is to set up and organize your systems and processes in an easy way that makes sense. I just started documenting our processes but what I love is its easy enough that once I learn the system, I should be able to delegate much of this to another member on my team to build out. Cons So far I' liked everything, especially the more I dive in. I would have to say when I first logged in the very first time, it was a little overwhelming to see all the preloaded templates but once I started clicking around I noticed they were just included to make it easier and see the range of uses this can be used to document. In fact, as a small business owner this showed me some processes that i need to develop that i didnt even know about. Alternatives considered [Trainual](https://www.capterra.com/p/175749/Trainual/) Review Source Response from Waybook February 15, 2022 Thank you so much for your review, Jay! I'm so pleased that you've found Waybook to be easy to set up and that you feel confident about delegating to another member of the team. We're firm believers in teamwork and encourage all Waybook users to share the load and invite collaborators to help them build out their SOPs and policy documents. Noted on your feedback regarding our template structures. I'm pleased to say that we're working on a new version of templates and actively trying to reduce any initial overwhelm when you first hop into the tool. However, good to know this also helped you to highlight possible gaps in your existing documentation and look forward to watching your team and your Waybook grow! CH César H. People Manager Hospitality Used the software for: Less than 6 months ### "An amazing app to keep track and share your knowledge " June 6, 2023 5.0 Pros It's really easy to use, very user friendly and allows the users to organize the knowledge and share with the people that need it in the organization. If you need to make an onboarding process, it's an awesome tool to keep record of the people that has been doing it, It's not an LMS, but it's a great tool to keep track of learning processes. Cons Little personalization on the texts, maybe more features can be useful like adding charts to the texts. Review Source Response from Waybook July 5, 2023 César, Thank you so much for your review! I'm so pleased Waybook has helped you keep track of and share your knowledge and has improved your onboarding process. We love this feedback on adding more personalization to the like charts to text. We are always looking for more ways to improve this. We have recently added some new features to the texts like code embedding. I will pass it back to the Development team. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Sophia and the Waybook team JV Jay V. CEO/Founder Marketing and Advertising Used the software for: Less than 6 months ### "Love this." June 10, 2021 5.0 Fantastic! Pros What I love is that I was able to get access for a lifetime deal price through AppSumo at a time where I was in the market for an alternative to "Trainual". We needed to document our systems as we prepare to scale the company. This tool is so amazingly easy to use and I cannot think of things to improve, yet I know there is a roadmap of more awesome things to come. Cons I would like to see a library of common SOP's or processes to help get started. Waybook does have a list of ideas for different departments, but some common tasks inside those departments would be an awesome onboarding component. Alternatives considered [Trainual](https://www.capterra.com/p/175749/Trainual/) Reason for choosing Waybook Price and ease of use Review Source Response from Waybook June 11, 2021 Love this review - thank you Jay! I'm so pleased to hear you've found Waybook so easy to use. We've worked really hard to get there, so hearing you've found this makes us super happy! I'm pleased to say that we have a templating library which is continuing to grow and available by invitation. If you reach out to the support team, we'll happily give you access so you can check it out and see if there is anything in there relevant to your team Looking forward to continuing to grow with you and your team! Elle LC Lisa C. Owner/Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent product" November 21, 2022 5.0 I have recommended Waybook to anyone who will listen. It's streamlined so many processes for us. Pros This has simplified our onboarding process so much. I like that there is a variety of ways of presenting our information as well so that onboarding isn't quite so dry. Cons I find it difficult if someone leaves us but uses the same email address. I wish I could reset their progress. Review Source Response from Waybook November 23, 2022 Lisa, Thank you so much for your review! I'm so pleased we've been able to simplify your onboarding process and help you to add some variety to it - onboarding can be fun after all! We love this feature request and I'm pleased to confirm that it is something that our product team is actively exploring. I've made sure your account has been tagged so you'll be the first to know when we open this feature up to early testers. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Elle and the Waybook team JA Johny A. Project Manager Marketing and Advertising Used the software for: Less than 6 months ### "Waybook user review" June 1, 2021 5.0 Great experience so far! Pros It is so easy to use, very self-explanatory, it has been so helpful to use for organizing even our notes for each specific topic we need to have it in hand; also the layout to edit all the info and create the SOPs are fantastic and elegant, and the best of all is that we can monitoring how everyone is advancing in the process to digest off the info on each SOP Cons We wished to have the ability to create an additional workbook under our same account to separate two different business we manage without investment double in the same platform Review Source Response from Waybook June 10, 2021 Thank you so much for your review and recommendation, Johny. I really appreciate you sharing that feedback with us and will definitely discuss it with the team. Happy to hear you're finding Waybook easy to use and build, and look forward to continuing to grow with you and your team! NF Nelia F. Legal Secretary Law Practice Used the software for: Less than 6 months ### "Great Customer Service" November 30, 2021 4.0 Using Waybook for training and onboarding has been quite helpful. Waybook gives our organization a virtual handbook allowing our whole team to be be able to keep up on the latest systems within our group. Pros Ease of use and the ease of customization. Cons The search function could be a little easier to use . Review Source Response from Waybook December 3, 2021 Thank you so much for your review, Nelia. I'd love to chat with you about our search function ahead of our next product meeting, I'll be sending you a message shortly. Otherwise, I'm so pleased to hear you're finding Waybook to be helpful in training and onboarding your team, as well as providing you with a platform to keep everyone on the same page. You know where we are if we can ever help with anything and I'll drop you a message to chat about search now. KL Kristy L. Executive Assistant to Kristen David Management Consulting Used the software for: Less than 6 months ### "Waybook Offers Exceptional Customer Service" February 17, 2022 5.0 Pros Ease of use and exceptional customer service. Cons You must use Waybook's formatting options, and the software does not allow you to tab on the first line. I would like to see updates to the formatting options and more color and font options. Review Source Response from Waybook February 21, 2022 Hi Kristy, Thank you so much for your review! I'm particularly pleased to hear your feedback on our customer service - I thoroughly enjoyed chatting with you and I know the team appreciated all of your feedback and feature requests. That leads me onto your cons, which I'm pleased to say have been added to our internal roadmap and we're currently testing a development that may help us to fix the formatting limitations you've encountered. I'll keep you posted! MA Monica A. Owner Mental Health Care Used the software for: Less than 6 months ### "Great software!" May 18, 2021 5.0 Waybook is helping to streamline all my onboarding procedures with new employees. Pros We found Waybook easy to navigate. It is clearly laid out and it makes it a breeze for our employees to read through our manual. We loved, how easy it was to integrate images and videos into the layout. The customer service was great! They were highly responsive to questions and concerns. I had erased my profile and all of my Waybook designing (over 35 pages) and their team was instrumental in resetting it to the original version. I am extremely happy with their product. Cons It is still developing and I am awaiting for the integration of other video embed programs such as BerryCast. Reason for choosing Waybook For the cost and ease of use. It came highly recommended by another user. Review Source Response from Waybook May 21, 2021 Hi Monica, Thank you so much for your review and recommendation. Really looking forward to continuing growing with you and your team and thank you for always being so forthcoming with your feedback and suggestions Elle IS Ian S. Founding partner Veterinary Used the software for: 2+ years ### "Waybook is great for my veterinary practice" August 29, 2025 5.0 As a new start-up, I understood the importance of having good systems and processes and the need to train new members of staff as they joined the team. Traditionally, I had written this in large word documents. But I am so pleased I got introduced to Waybook which makes everything so much better. In particular the on-boarding of new members of the team has been improved tenfold. Pros Waybook is a very intuitive piece of software to use. It has helped me to manage many aspects of my business. I am delighted that they are always improving the product with new features that are really helpful. The support is also excellent on the few occasions I’ve had to use it. Cons There is not yet automated reporting of staff progress through their training or if important documents have not been completed Review Source Response from Waybook September 1, 2025 Thank you so much for your review, Ian! We love working with you and the team and are pleased we've been able to support you in streamlining process management and onboarding within your practice! PS Phil S. President of Operations Plastics Used the software for: Less than 6 months ### "Level up with Waybook" August 29, 2025 5.0 It has been a great step for us to take our training and documentation to the next level. Initially setting up all the documents can be a heavy lift but now it is less labor intensive tracking progress of employees and updating documents. Pros Tracking the employees progress through our training documents is very helpful. Being able to add pictures and videos to our documents is awesome. The customer service is great and responsive. Fantastic value for the money. Cons I wish the app had a similar or the same dashboard as looking at it on the web. A more robust app would help. Alternatives considered [Trainual](https://www.capterra.com/p/175749/Trainual/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing Waybook Price and the look and feel of the product. Review Source AR Alexander R. Marketing Director Writing and Editing Used the software for: 1-2 years ### "The Ultimate Tool that Will Grow Your Business Massively" November 8, 2023 5.0 This is probably one of the most critical tools I use. I've bought and used over 300 online tools and this ranks in the top 3 for me. That says it all. It allows us to add structure to info, ensure nothing is lost and provides a fantastic way to upskill team members and grow your company. Pros Before Waybook I tried various other process management tools that people have recommended. Things like Bit.ai, GDOCS, Process.st and a few others. They were all great at individual things, but they never combined the flow and storage and flexibility of Waybook. Waybook is easy to use, it's got a clean interface and it flows logically. It's flexible in the formats it allows you to use. Whenever I onboard new team members, they 'just get it' - which says it all! I also trust the team behind Waybook with the storage of crucial documents. I mean I've probably uploaded 5000 videos in my various SOPS, and it's never crashed or had an issue. They have some very useful shortcuts that make it very easy to write and add new SOPS. They keep adding new features that are actually useful, while avoiding feature bloat, which I appreciate. Cons This is a tough one as they really have ironed out any issues I reported! My only current issue is so minor it's not worth mentioning, but when you do SOPS you often need to link to various items and it would be great if you could put the link in your clipboard, hightlight the word you want to link on and press ctrl+V to have it auto set the link (rather than clicking on the add link, and then clicking in the box and then pasting the link). Or they could do it like Slack, with ctrl+ U, then ctrl+V to insert a link quickly! As I said...very very minor! Reason for choosing Waybook It allows us to store documents in various formats, configure permissions and is an easy to use interface. Review Source Response from Waybook November 10, 2023 Hi Alexander, Thank you so much for the feedback and review. I am so glad to hear that you are enjoying the product. Even though your con is minor I appreciate you mentioning it and will be sure to let you know once it is resolved. I am really glad to hear that the value of Waybook is clear, the product is easy to use, and you continue to enjoy it. Please keep your thoughts and feedback coming. Best, Sophia and the Waybook team TR Thomas R. Senior Customer Success Manager Information Technology and Services Used the software for: 1-2 years ### "Efficient Way of Managing Operating Procedures and Client Knowledge Bases" June 30, 2023 5.0 Waybook has allowed our start-up to document all our processes, making us more efficient and streamlined, resulting in less calls and meetings. This has meant new joiners can easily understand how to execute tasks and understand our ways of working.We also use it as the main Knowledge Base for our clients for our SaaS platform, which users have said is a fantastic resource, which is easy to navigate and use. Our business couldn't operate without Waybook and it's been invaluable to our success in scaling up. Pros The efficient organisation of your company's content is a great feature of Waybook. It allows you to easily organise items through Categories, Subjects and Documents. It centralises all your SOPs in one place, instead of having disparate documents.The formatting and design of your content allows it to be easily interpreted. We use it both internally, to train new joiners, and externally, as a Knowledge Base for our clients. Cons There are occasionally formatting glitches where you cannot break out of bullet points/numbering, when you are trying to change the formatting of your content. You have to create a new space of content, format it accordingly and delete what is not needed. Having the format icon on the left, on each line of content would be a good fix for this. Review Source Response from Waybook July 4, 2023 Thomas, Thank you so much for your review! I'm so pleased Waybook has efficiently organized items and centralized all your SOPs. I am glad that it has helped you train new joiners and helped provide a Knowledge base for your clients! We love this feedback on the formatting glitches. We are always looking for ways to add to the user's experience. I will make sure to raise it with the Development Team and see what can be done. Thanks again for your kind feedback and do not hesitate to get in touch if there's ever anything we can do to help! Sophia and the Waybook team Nuno Filipe B. Managing Director Machinery Used the software for: Less than 6 months ### "A fantastic tool you can't miss!!" September 1, 2021 5.0 Very good, totally recommended. Pros I like the easiness of Waybook, it is a very intuitive app and has the flexibility of inserting all types of content. You can even take quizzes to make sure people understood everything and get a track record of who see the procedures. Very, very good app. Totally happy! Cons I did not find any point to be unhappy but I'd like to see a near future the multi-language feature. We run 2 countries and it would be awesome to be able to publish documents in 2 different languages and any given user would see it for his language. Alternatives considered [Process Street](https://www.capterra.com/p/135004/Process-Street/) Reason for choosing Waybook Waybook serves different purposes. We are using another tool to automate processes but Waybook is the tool where they get defined. Switched from [Google Drive](https://www.capterra.com/p/161425/Drive/)[Notion](https://www.capterra.com/p/186596/Notion/)[Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) We find Waybook more straightforward to be our single source of truth in that relates to company knowledge. Review Source Response from Waybook October 20, 2021 Hi Nuno Filipe, Thank you so much for your review and recommendation of Waybook. I'm so pleased to see that you're finding Waybook to be easy to use. We've invested a lot of time into making sure our UI is simple and easy for you to get started without any need for additional platform training. Also really happy to see that we've been able to help you to consolidate your tech stack and centralise your important business processes and documents. Really excited to continue supporting you and your team, as well as watching your Waybook grow. If we can ever help, you know where we are. VR Verified Reviewer Founder Marketing and Advertising Used the software for: Less than 6 months ### "It's amazing and simple. Exactly what I was looking for..." January 27, 2022 5.0 Pros I have been searching for a solution for documentation for a long time. Waybook is the highest value app I have purchased in a long time. I hope you guys plan to be around for a while. What I like: - We were using Notion for documenting our processes but after a while, it gets out of hand. It became a job to organise our stuff. Waybook has a built-in organisation. - Minimalist - I hate tools that have "too much going on". Waybook is simple. It does one thing very well. - Scale - Easy to add a new team member. - Testing - Testing was the main reason I wanted to move from Notion. To make things more official and track my team. Good job guys. Cons I hope they update the text editor to allow for shortcuts with creating headlines and adding images. Like a "/" command. Alternatives considered [Trainual](https://www.capterra.com/p/175749/Trainual/) Reason for choosing Waybook Minimalism. I like simple tools. There is zero distraction in Waybook Review Source Response from Waybook February 9, 2022 Thank you so much for your feedback. I'm so pleased you find our UI to allow you to focus and not distract your readers. The product team will be really pleased to hear this too. Helping you to scale has been a big thing for us when building Waybook. At our core, we want to help businesses scale efficiently and supporting the evolution of your team within the tool is really important to us. Super excited to continue growing with you and if there's anything we can help with along the way, do not hesitate to reach out to our support team. Spencer J. Owner Accounting Used the software for: Less than 6 months ### "Simple, quick-to-implement playbook/SOP software" March 9, 2022 5.0 The team behind the product seem passionate and responsive. The product stands for itself... we wanted something to train our team that was simple to deploy. Waybook definitely meets that requirement. I will recommend Waybook to my clients for sure. Pros It is super-fast to implement with almost zero training. The in-app support is responsive if you do happen to have a question. They keep the structure detailed enough to have the depth of indexing you might need, but also only three tiers or so deep. That straightforward menu structure helps it be more deployable. Cons There are a few features I would like to see, and may be coming soon. You can export, but I would like to be able to export more docs at the same time. I would like to be able to password-protect a public page. Alternatives considered [Trainual](https://www.capterra.com/p/175749/Trainual/)[Fusebase](https://www.capterra.com/p/147496/Nimbus-Note/) Reason for choosing Waybook Liked the layout and the ease of use. It is a bit more price competitive as well. Switched from [Fusebase](https://www.capterra.com/p/147496/Nimbus-Note/) Nimbus Note is a great product as well, but just not as simple in design. I found it did not get used as often because of this. Review Source Response from Waybook March 30, 2022 Hi Spencer, Thanks so much for your review. So pleased you've found Waybook fast to implement and no training required. The dream review for us, as we've worked hard to get here! Some really great feature requests in there too and I'm pleased to confirm that they're on the roadmap already. I'll be sure to drop a tag on your account so we can invite you to early testing as soon as these features are available. All the best, Elle Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.