--- title: "JOOR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JOOR Software - reviews, pricing plans, popular comparisons to other Order Management products and more." source_url: "https://www.capterra.com/p/229806/JOOR/" page_type: "product" language: "en" --- # JOOR Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) JOOR ## What is JOOR? JOOR is the premier fashion B2B ecommerce platform with an order management solution for brands and retailers to manage their wholesale business within one singular platform. Order List - Buyers and sellers can review and approve pending orders as well as make bulk changes In-Order Reporting - Track in-progress orders and better understand assortment breakdowns JOOR Pay - A market-leading embedded payments solution that facilitates seamless global transactions ## What is JOOR used for? [Order Management](https://www.capterra.com/order-management-software/)[Order Entry](https://www.capterra.com/order-entry-software/)[Apparel Management](https://www.capterra.com/apparel-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JOOR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://joor.com/&name=JOOR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JOOR 4.1 (8) VS. [4.2 (1,129)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (8) Ease Of Use 4.1 (1,124) Value For Money 4.4 (5) Value For Money 4.1 (886) Customer Service 4.4 (7) Customer Service 4.3 (1,054) ## JOOR alternatives [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [4.2 (2,066)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135757/NetSuite/) [Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/) [4.3 (738)](https://www.capterra.com/p/133038/Cin7-Core/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133038/Cin7-Core/) Highest Rated [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (101)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,325)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135618/Odoo/) [View all alternatives](https://www.capterra.com/p/229806/JOOR/alternatives/) ## FAQs about JOOR Overview ### What company size and specific industries is JOOR built for? JOOR is designed for enterprise and SMB brands and retailers with a global presence or plans to expand internationally. It is built for fashion and wholesale businesses that need a wholesale management solution to manage orders, buying, and sales processes across markets. Features and Usability ### What are the key features of JOOR? JOOR offers B2B order management, product catalog management, and catalog management for wholesale buying and selling. It also includes inventory tracking, multi-currency support, quotes and estimates, invoice creation, CRM, reporting and analytics, third-party integrations, and customizable branding and templates. Integrations ### Which third-party tools and platforms does JOOR integrate with? JOOR connects natively to over 30 apparel and ERP platforms, including A2000, AIMS360, Apparel21 Insight, ApparelMagic, Aptean Apparel ERP Momentis Edition, Brightpearl, Cegid, Cin7 Core, Cin7 Omni, and CentricFlow. It also integrates with FashionFlow Apparel ERP, Fastmag, Full Circle, Genesis, Indigo8, Itsperfect, N41, Niche Garments, and PLM. Getting Started and Support ### What training and onboarding options does JOOR offer? JOOR provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader group learning, documentation offers written reference material, and videos provide visual, self-paced guidance. Getting Started and Support ### What customer support options does JOOR offer? JOOR provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support quality cannot be assessed here because no reviewer feedback on support is available, so the listed channels are the only confirmed options. ## Features AI summary Based on 3,012 Order Management reviews Capterra reviewers highlight these as the top features buyers look for in order management software: - **Order Fulfillment** (**59%** of reviewers rated this feature as critical) - **Purchase Order Management** (**51%**) - **Inventory Management** (**61%**) JOOR includes **Purchase Order Management** and **Inventory Management**, helping businesses manage supplier orders and maintain clearer visibility into stock levels. However, it does not offer **Order Fulfillment**. Instead, it provides other important capabilities that reviewers also value, including **Billing & Invoicing** (**52%**), **Shipping Management** (**46%**), and **Order Tracking** (**44%**). These features help teams handle financial workflows, coordinate deliveries, and monitor order progress, allowing teams to keep operations organized and respond to customer needs more effectively. Purchase Order Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Inventory Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Order Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Order Entry 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Data Import/Export 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Import and export data to and from software applications JOOR 65 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Bulk Ordering: Accept and track orders with multiple items - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - For B2B: Serves B2B organizations - Forecasting: Form predictions based on past and present data/trends - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Shopping Cart: Checkout of online store - Special Order Management: Manage special order requested by a customer - Stock Management: Manage the buying, selling, and holding of stocks - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (8) 4.3 Based on 8 reviews ## Pricing Value for money 4.4 (5) ### Starting price Free trial not available Value for money 4.4 (5) 4.4 Based on 5 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[ Cin7 Omni](https://www.capterra.com/p/133133/Cin7/)[ Brightpearl](https://www.capterra.com/p/124180/Brightpearl/)[ Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ AIMS360](https://www.capterra.com/p/124789/AIMS-Apparel-Software/)[ ApparelMagic](https://www.capterra.com/p/15153/ApparelMagic/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (7) 4.4 Based on 7 reviews ## User reviews Overall rating 4.1 Based on 8 reviews Filter by rating 5(3) 4(3) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AM Andrea M. It manager Apparel & Fashion ### "Ottimo Order Entry" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 11, 2025 Esperienza positiva che ha fatto creascere il business aprendosi a mercati che prima non erano accessibili Pros Software per l'order entry riconosciuto a livello mondiale che permette a tutti i mercati di poter lavorare con il cliente finale. Cons Poca possibilità di personalizzare la piattaforma limitando le possibili esigenze del cliente finale Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jessica G. Logistics manager Apparel & Fashion ### "A+ marketplace for our wholesale business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2023 Pros Streamlines orders to our internal system Cons Integration coding is not intuitive or straightforward Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 17, 2023 Hi Jessica, Thank you for your positive feedback! We take pride in helping brands streamline orders seamlessly into their internal systems, ensuring smooth communication and efficient operations. We also understand your concerns about the integration coding not being as intuitive or straightforward as you'd like. We apologize for any inconvenience this may have caused. Please feel free to reach out via our in-platform chat and a live customer support rep can help clarify any integration questions you might have. Thank you for choosing Joor! We look forward to continuing to improve your wholesale business. EM Elena M. Sales Operation MGR & Area Manager Apparel & Fashion ### "Buona esperienza" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 11, 2023 Pros facilità di inserimento ordini, affidabilità trasmissione ordini, versatilità nel comunicare linesheets, template , link per inserimento ordini a clienti che non fanno appuntamento fisico . Assistenza del team joor eccezionale. Cons usiamo la account hierarchy che per noi è importante ma non ci garantisce a sufficienza, ci sono molte zone grigie Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 27, 2023 Grazie mille per il tuo feedback! siamo contenti che apprezzi la facilita della nostra piattaforma ed il nostro servizio clienti. A riguardo dell'account hierarchy, offriamo un'ampia gamma di opzioni di personalizzazione per gli utenti, tra cui impostazioni specifiche di visualizzazione e autorizzazione. Se cerchi delle impostazioni specifiche ti consigliamo di contattare il nostro team di supporto nella chat all'interno piattaforma, che potra' assisterti nella configurazione in linea con le tue esigenze o aiutarti a trovare delle soluzioni adeguate. Grazie ancora! Siamo contenti di averti tra i nostri clienti! AA Aldo A. Director Design ### "Harris Wharf London & Joor" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 4, 2023 Overall positive, we work with Joor for almost 10 years now and look forward to continue. Pros I really appreciate begin able to adjust the data already uploaded on the platform.No need to relaunch an upload if something goes wrong. Cons Inventory and real time orders are always difficult to keep track.Joor helps but there is room for improovement. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 11, 2023 Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty and the trust you have placed in our services over the past 10 years. Your continued support means the world to us, and we are committed to enhancing your experience with our platform. We are delighted to hear that you appreciate the flexibility of adjusting data on our platform, and we do apologize for any inconvenience you experienced with inventory and order tracking. Your dedicated Customer Success Manager will be reaching out to you to find ways to ensure JOOR can meet your expectations. Once again, thank you for your valuable feedback and your long-standing partnership with us. We are excited about the opportunity to continue serving you and to make your experience with our platform even better. SA Silvia A. Showroom Manager Luxury Goods & Jewelry ### "job satisfaction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 4, 2023 joor for me was the breakthrough in increasing the number of customers speed of order entry rationality in the different markets and general savings in resources Pros interpretative capacity, speed of work, data storage Cons in general nothing, for me it is very efficient Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 11, 2023 Thank you for taking the time to share your positive experience with Joor. Your feedback is incredibly valuable to us, and we appreciate your kind words. It's wonderful to hear that Joor has been a catalyst in increasing your customer base, expediting order entry, and optimizing your resource allocation across diverse markets. We take pride in being a valuable partner in your journey toward efficiency and growth. Thank you once again for your trust in Joor! We look forward to continuing our partnership and supporting your wholesale business. LW Lee W. Account Manager Retail ### "My experience with Joor" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 1, 2023 Pros It brought a really old fashion way of working into the 21st century. Hand written orders at trade shows/throughout a season, which were later typed in manually, are now all done on one platform and easily exported/imported into our own ordering system. Cons How I view Joor as a brand is different to how my customers were viewing Joor - so when customers complained of any issues they might have been having, I couldn't easily identify their problems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 24, 2023 We're thrilled that Joor has played a pivotal role in modernizing and digitizing your workflow. Making the transition from manual processes to streamlined order management is a significant achievement, and we're glad to have been a part of it. We understand the challenges you face with helping your customers navigate the platform, and we appreciate your honesty in sharing your experience. Brands and retailers operate on separate platforms for distinct reasons, but we apologize for any inconvenience this caused. JOOR has a dedicated Help Center hub for retailers you can direct your customers to. Brands are welcome to explore these articles as well. Hope this helps and thank you for your feedback! AV Alison V. Wholesale Manager Apparel & Fashion ### "Joor Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 27, 2023 Pros Product is very easy to use. Navigating your brand page is a little tricky but eventually is easy to maneuver. Cons being able to check out orders under one delivery window instead of by season/linesheet. If they are all delivering at once and SHOULD be on one order, there should be a way to override and not have to check out 3-4 times between each linesheet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 24, 2023 We greatly appreciate your feedback! We're delighted you've become comfortable with our platform's functionality and find it intuitive. Regarding your concern about checking out orders within a single delivery window instead of by season/linesheet, we understand the importance of simplifying this process, especially when dealing with multiple linesheets that should ideally be consolidated. We have a solution for this, which you can find in our Help Center article titled "Adding Styles from Multiple Linesheets to an Order." Hope this helps! MS megan S. owner Retail ### "Joor is easy to use and that's essential to get my work done as an entrepeuner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 July 27, 2023 very good Pros ease of use- easy to place orders and check on orders Cons customer service takes too long- takes days to get back Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 24, 2023 Thank you for your feedback! Knowing that JOOR is easy to use for entrepreneurs like yourself is incredibly rewarding. At JOOR, we're committed to delivering top-notch customer service, so we apologize for any delays you've experienced. We're actively addressing this to ensure quicker responses in the future. 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