# SmartFusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SmartFusion the right Financial Management solution for you? Explore 15 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229826/Smart-Fusion/reviews --- SmartFusion 4.3 (15) [View alternatives](https://www.capterra.com/p/229826/Smart-Fusion/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SmartFusion Ease of use 4.3 Customer Service 4.8 ## Showing most helpful reviews Showing 1-15 of 15 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Ben C. CFO Education Management Used the software for: 2+ years ### "Best Decision We Ever Made" March 26, 2020 5.0 Overall, our SmartFusion experience has been wonderful. From implementation to every day use, our business processes have been able to be streamlined and improved. Pros The budget prep module is by far one of the best features as it really allows users to forecast many different scenarios. Budget process has gone from months to a few weeks. Other functions include integrated state reporting, student activity and easy of use for training new staff members. Cons The accounts receivable module is one of the modules that takes some getting us to and setting up for business processes. Alternatives considered [Tyler Fire Prevention Mobile](https://www.capterra.com/p/167197/Munis-Field-Inspector/) Reason for choosing SmartFusion SmartFusion provided a better fit for our district, was more focused on our needs and was more cost effective. Review Source MS Melissa S. Payroll Coordinator Education Management Used the software for: 6-12 months ### "Harris review" March 27, 2020 5.0 Fairly good! There are some reports that you cannot process after you pass a certain point (complete check register) but for the most part you can generate a report that will give you what you need. Pros Most reports are easy to read-when you understand how to generate them. Cons There are so many features that are unknown to users that you have to request be added. It would be nice to have a monthly or quarterly update emailed each month to describe each feature. Alternatives considered [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) Reason for choosing SmartFusion I believe where I work used Genesys before I came - not sure why the switch. Review Source LB LISA B. Payroll Specialist Education Management Used the software for: 1-2 years ### "payroll processing" March 26, 2020 3.0 Pros For payroll processing the reporting on this software saves more time than our previous software. Some things are easier but others are more difficult. Cons Integration was very difficult and there were many glitches and items that had to be corrected. Our organization left a bells and whistles software that had easy excel downloads. There were so many correction issues that our overall training was impacted. For the past year we have been training as you go which causes delays in our job performance. Some of the reports that were easily accessed with our old system will not produce with our new system. Switched from [Tyler Fire Prevention Mobile](https://www.capterra.com/p/167197/Munis-Field-Inspector/) Cost Review Source AM Angela M. Educator Education Management Used the software for: 1-2 years ### "Hooray for Harris!" October 24, 2024 4.0 I have been very satisfied with Harris. While there are many features for accounting purposes, our district only purchased the payroll feature. We use Frontline for managing employee leave and documents. Neverthless, Harris has been a wondeful way to monitor all things payroll. I love having access to my paycheck prior to it depositing. Pros Our district uses Harris School Solutions for payroll. The employee self service software is perfect for accessing information such as Paychecks and Year to Date Earning summaries. Years ago, we had to reach out to HR for this information, however, with Harris, I have my personal payroll information readily accessible. Cons The historical data is limited but adequate for monitoring payroll accuracy. Review Source MF Melanie F. Business Manager Education Management Used the software for: 1-2 years ### "School District usage" March 26, 2020 4.0 The software is ok, doing what we need it to do, though many functions still don't work after two years of using it. Customer service is ok; if a help ticket is submitted, someone typically gets back to us fairly quickly, but if it's any other type of question (something other than a simple, non-accounting related question), we often get a response saying they'll work on it then not ever hear anything back. The support personnel do not have accounting backgrounds, which tends to be a big issue (setup was a nightmare since the personnel assisting with the transition had not school business or accounting backgrounds). I would have also liked to see this as a true web-based software, like we were promised when initially signing on. Pros It's fairly easy to use, someone coming in with limited to no business experience was able to understand how to do basic functions. Cons There are some items that are typically included in basic software packages for education that aren't included in SmartFusion. Some of the common sense type accounting items have been left out, as well. Reason for choosing SmartFusion Cost Review Source DT Dana T. Payroll Coord. Education Management Used the software for: 2+ years ### "SmartFusion Review" March 26, 2020 5.0 We switched to SmartFusion in 2011. Everything was so much simpler than it was with our previous system. The support staff is great and always works hard to help with any problems or questions we have. Pros I love that this software is web based. It has made life easier with having to work from home. Cons If I had to pick a con, I think it would be the ability to create some reports. Sometimes there's certain payroll information that I need in one report but instead might have to run a couple of different ones to get the exact info. I need. Review Source PH Patricia H. HUMAN RESOURCE ASSISTANT Human Resources Used the software for: 1-2 years ### "MY OPINION ABOUT SMARTFUSION" March 26, 2020 3.0 I LIKE THAT ALL PERSONAL INFORMATION IS ON ONE SCREEN. I ALSO LIKE THE FACT THAT PAYROLL AND PERSONNEL HAVE TO PUT IN A TERMINATION DATE. Pros CPI REPORTING FEATURE IS WHAT I LIKED AND THE FACT THAT ALL PERSONAL INFORMATION IS ON ONE SCREEN. Cons I THINK THAT WE SHOULD BE ABLE TO LEAVE THE SOFTWARE RUNNING BECAUSE WE USE THIS SYSTEM DAILY OVER 90% PERCENT OF AN 8 HOUR DAY. IT CONSTANTLY TIMES OUT, WHEN IT TIMES OUT IT DOES NOT SAVE WHAT YOU ARE TYPING. iT WILL TIME OUT WHEN YOU ARE IN THE MIDDLE OF DOING A TASK. I DON'T LIKE THE DOUBLE LOG IN FEATURE. ALSO, THE HISPANIC/NOT HISPANIC( THREE DOTS) FEATURE. I PERSONALLY FEEL THAT THAT FEATURE IS A WASTE OF TIME, ESPECIALLY AFTER i'VE ALREADY CHECK BLACK, WHITE, OR HISPANIC. Review Source JS Johnna S. Admin. Asst. / Bookkeeper Accounting Used the software for: 2+ years ### "Easy to use " March 30, 2020 4.0 I have had a great experience with SmartFusion, especially at the annual conferences. I learn more each time I attend. The staff are terrific! Pros I liked the ease of use in this software. I currently use the accounting modules to enter invoices, check fund ledger's to verify Journal Entries have been posted, Food Service module to enter all monthly information for each cafeteria. Cons Grid features in the Food Service module are not available. Review Source JA Jennifer A. Business Manager Education Management Used the software for: 2+ years ### "Love it. So easy to use." March 26, 2020 5.0 I use budget prep, fund ledger, payroll and I love it. Software is great. Customer service is wonderful. Pros Simple, easy to use. User friendly. The best accounting software I have ever used. Cons Honestly, I have nothing bad to say. If anything I would say it does so much. Review Source KP Kimberly P. Business Manager Education Management Used the software for: 2+ years ### "SmartFusion" March 26, 2020 5.0 Pros The software is very easy to use. Has the capability to generate reports in multiple formats which is extremely useful. Cons The ability to change passwords could be made simpler. Review Source RS Roni S. Finance Director Primary/Secondary Education Used the software for: 2+ years ### "Great K-12 Software!" April 2, 2020 5.0 Pros Easy to use. Great customer service. Good training sessions. Cons There are features listed that aren't available. Reason for choosing SmartFusion Transition from CSI software and cost of Infinite Visions. Review Source TA Traci A. Hr and Business Adm Asst Education Management Used the software for: 2+ years ### "Just My Opinion" March 27, 2020 4.0 I'm happy with it Pros For the most part, I really like the software. Just some issues that never seem to be resolved. Cons Not getting things worked out so we can use them Review Source LQ Lydia Q. COO Education Management Used the software for: 2+ years ### "Very Functional Software with lots of Options" March 26, 2020 5.0 We have had a great experience with SmartFusion and the support from the company. Pros The software helps combine HR and Payroll in one place as well as our finance processes. Cons Sometimes it is difficult to run my own reports. Review Source DA Diane A. Bookkeeper Education Management Used the software for: 6-12 months ### "Smart Fusion Review" March 26, 2020 4.0 I don’t use it very often but when I do it is pretty easy. Pros It seems pretty easy but I only use it a few times a month for Title I purchases. All I do is the PO and our County Office takes it from there. Cons All I do is create Purchase Orders for special money on this software. The only problem I had was not having enough training and no written manual to refer to if I have a question. I don't use it very often. Reason for choosing SmartFusion County Office made that decision Review Source PK Pamela K. Secretary/bookkeeper Primary/Secondary Education Used the software for: 1-2 years ### "SmartFusion Review " March 26, 2020 4.0 It, like anything new, has taken a while to get comfortable with but I am getting there. With a little refresher training, I think I will be able to use better. Pros I most liked the ease of being able to go between screens. Cons It is not very easy to upload information. I have had to submit information several times to be uploaded. Review Source Similar Products Featured ## Related categories [Financial Management](https://www.capterra.com/financial-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.