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"Amazing Product, Amazing Support, Amazing Price!"
Lucas B. - DirectorNovember 7, 2023
STARTING PRICE
Not provided by software provider
EASE OF USE
4.8/5
Based on Capterra user reviews
Huntress uses automated detection and 24/7 human threat hunting to track down threats that bypass most antivirus solutions, including persistent footholds which are often used by attackers to gain backdoor access into a network — undetected. Other services and features include Ransomware Canary file alerts, Managed Antivirus for Microsoft Defender, Host Isolation to stop the spread of critical attacks, External Recon for attack surface reduction, and Partner Enablement resources and support.
Provider
Huntress Labs
Located In
United States
Open API
No
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Huntress helps MSPs and IT Teams secure their endpoints, level-up their security expertise, and sleep better at night.
Content Source: Huntress
Green rating bars show the winning product based on the average rating and number of reviews.
Huntress Reviews
Most Recent Video User Review for Huntress
SEE ALL VIDEO REVIEWS
Amazing Product, Amazing Support, Amazing Price!
Lucas B.
"Easy to setup, easy to maintain, easy to rollout."
Pros: Easy to setup, easy to maintain, easy to rollout. it is how a top notch security product should be.
Cons: Notifcations could be slightly better if i have to name one thing.
"Excellent Product, Excellent Support, Excellent Price"
Pros: Support is number 1 in my opinion, the team behind Huntress are second to none, always available and willing to help and know their stuff. The product is light on machines, has a great dashboard and alerting is wonderful.
Cons: Would love for it to integrate with Defender for Business instead of just the free Windows Defender.
"Huntress EDR - Easy setup to get started"
Pros: The community/culture of the Huntress team is great. Joining their weekly groups is great education on what is going on in today's world.
Cons: I feel as if it is playing catchup or adding needed services JUST behind other competitors. I wish there was also a built in script for deployment rather than customized one.
"Great MDR product for MSPs"
Overall: It is very well tuned to the MSP model. The Huntress team has built their product to play very nicely with a multi tenant IT management model. Everything can be partitioned granularly, and the integrations/rollout of the product are extremely easy.
Pros: -The Huntress team reviews and classifies severity of alerts before they get to our team, which reduces our workload. They also include remediation plans and work with us if needed. -The rollout/integrations were very smooth and out clients didn't experience negative issues as a result of the rollout. -The pricing model works very well for the SMB market.
Cons: It is not as advanced as other software like a SentinelOne or a Crowdstrike, but it can work well in tandem with them.
Vendor Response
"One of the best Security tools we use"
Overall: Has shown its value with protecting customers in real-world events. We use it to help with remediation on customers that were not previously using it, makes cleanup and visibility easy.
Pros: Huntress is very easy to use. The remediation details are great, and with the new auto remediation its even easier.
Cons: There is nothing I don't like about Huntress.
Vendor Response
