--- title: "HighQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is HighQ the right Legal Case Management solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/229898/HighQ-Dataroom/reviews/" page_type: "reviews" language: "en" --- HighQ 4.4 (78) [View alternatives](https://www.capterra.com/p/229898/HighQ-Dataroom/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of HighQ Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Chanda Q IVTComputer & Network Security, 501 - 1,000 employeesUsed the software for: More than 2 years. “It made document management, file sharing, and collaboration easier because everything was in one place instead of spread across different tools. Once I got used to it, it helped make work feel more structured and easier to track.“ March 24, 2026 HD Haley D HR RepresentativeConstruction, 201 - 500 employeesUsed the software for: 1-2 years. “The Interface can feel slightly dated and a little hard to navigate initially but that’s with most complex software.“ March 30, 2026 CR Cory R opsTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “Thisa powerful, indispensable platform for legal professionals seeking advanced collaboration, security, and efficiency, offering a strong return on investment once fully implemented and customized, though firms should be prepared for potential costs and training investment.“ December 12, 2025 Jeff R Project ManagerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “It feels expensive for smaller teams, and the interface and setup is more involved than expected.“ May 14, 2026 Yann S PsychotherapistHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “It's project management and collaboration tools help teams coordinate tasks, share updates and workflows efficiently.“ March 10, 2026 CR Cory R opsTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: I used a free trial. “the interface dull or clients express disappointment; administrative tasks, like sorting choice lists, can be manual and time-consuming.“ December 12, 2025 MH Michael H Survey ManagerConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “The centralized team collaboration spaces also help keep track of document versions effectively without relying on messy email chains.“ June 11, 2026 Jeff R Project ManagerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “the main drawbacks are cost, learning curve, and complexity.“ May 14, 2026 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ildaphonse C. Software Developer Computer Software Used the software for: 1-2 years ### "A Great Product" January 7, 2026 5.0 I've had a great overall experience with High Q. It's ease of use, collaboration technology as well as variety of presentation tools is very valuable. Pros It's an easy to use collaboration tools i use with developers to create presentations for clients. The cost is low as well. Cons I don't have any cons for the product. I would sugvest more types of designs to use as well as integration with other products. Review Source Chanda Q. IVT Computer & Network Security Used the software for: 2+ years ### "Organize and useful" March 24, 2026 4.0 Overall, my experience with HighQ was positive. It was helpful for keeping documents organized, sharing files, and managing work in a more central place. The biggest challenge was getting comfortable with the platform in the beginning, but after that it became much easier to use. Pros What I liked most about HighQ was how organized it kept everything. It made document management, file sharing, and collaboration easier because everything was in one place instead of spread across different tools. Once I got used to it, it helped make work feel more structured and easier to track. Cons What I liked least was the learning curve. At first, some parts of the system were not very intuitive, so it took a little time to figure out where everything was and how to use certain features efficiently. It can feel a little overwhelming when you first start using it. Review Source VR Verified Reviewer Area Sales Manafer Construction Used the software for: 1-2 years ### "Reliable tool for legal things" January 3, 2026 3.0 Overall it is great and powerful tool for enterprise level companies. The process management is very good for some high regulated business where main concern is privacy of data. Pros Document management in the HighQ is top level .The file sharing feature for the exchange and share of sensitive legal documents is very safe ans secure. Cons The company is owned by Thompson Reuters and looks like some of things are still managed in old style. Like the user interface feels a bit dated as compared to other similar softwares available in the market. Review Source VR Verified Reviewer Administrator Marketing and Advertising Used the software for: I used a free trial ### "The Professional Collaboration Platform" May 15, 2026 4.0 My overall experience with HighQ was positive. The platform improved collaboration, document access, and workflow efficiency for teams. Pros Excellent document management, secure file sharing, and strong collaboration tools make HighQ valuable for legal and professional teams daily. Cons Pricing can feel expensive for smaller businesses, and some advanced features require time and training to fully understand. Review Source Sandra J. Science Communication Technician Biotechnology Used the software for: Less than 6 months ### "Secure and powerful Collaboration for Legal Teams" April 7, 2026 5.0 HighQ makes it easy to manage documents securely and work with other on a team but the price are high and some advanced feature take some time to learn. Support and billing are also reliable. Pros I liked HighQ's strong documents management and secure file sharing. It was easy for legal teams to use, helped teams work together well, and had advanced controls. The price was good for complicated project customer support was quick to respond and billing was clear but a little high. Cons HighQ can b expensive for small teams and its advanced feature take some time to learn which makes onboarding a little hard. Review Source VR Verified Reviewer Administrative Support Consumer Services Used the software for: 6-12 months ### "HighQ is for Administrative Professionals" January 25, 2026 5.0 I love using HighQ. This tool has made my business documentation seamless. I love that I can collaborate on project managements Pros It is very easy to use and it is great value for money plus amazing customer support. Managing documents is easy and I can share files easily Cons Their is noting I can say that I did not like. because I have not found anything that is a cause for concern Review Source JH Jamie H. Executive Vice President at FEVO Information Technology and Services Used the software for: 1-2 years ### "A strong solution for managing complex projects" March 26, 2026 5.0 HighQ has been a solid solution for managing documents and collaboration across different teams at FEVO. It helps keep everything centralized, especially on more structured projects. Pros What I appreciate is the way everything is organized in one place. Document sharing, version control, and collaboration tools make it easier to keep track of progress without losing information along the way. Cons It takes some time to fully understand all the features and use them efficiently of HighQ for managing documents. Review Source Ryan P. clerk Legal Services Used the software for: Less than 6 months ### "Legal help on a new level" December 19, 2025 5.0 Overall, I like being able to configure dashboards, track project progress, and visualize key data to help my team stay informed and make better decisions. Pros HighQ lets you securely share, store, and collaborate on documents and legal materials in one centralized platform. Cons The platform is expensive, especially for smaller firms or teams, and that value depends heavily on how deeply you use its feature set. Review Source Yann S. Psychotherapist Health, Wellness and Fitness Used the software for: 6-12 months ### "A secure and professional collaboration platform for structured worflows" March 10, 2026 4.0 HighQ is a reliable collaboration and document management platform designed for organisations that require security and compliance. Although there is a learning curve once users become familiar with the system, it becomes a valuable tool for managing projects. Pros HighQ performs very well in document management and file sharing. It's project management and collaboration tools help teams coordinate tasks, share updates and workflows efficiently. For organisations that rely on secure collaboration, HighQ provides good value for money. Cons One of the main challenges is ease of use, new users need some time to become comfortable with the interface. Customer support is ok, but the response time can vary on the level of support. Review Source TI TERRIYANNA I. Owner Food & Beverages Used the software for: 6-12 months ### "​Top-Tier Secure Collaboration Platform" April 12, 2026 5.0 HighQ has been a great addition to our workflow for high-level project management and secure file sharing. It provides a professional and secure environment for collaboration. Once you get past the initial setup, it’s a very reliable and robust platform. Pros The team collaboration tools are excellent. It makes it very easy to securely share documents and work on projects with external clients and internal teams in real-time Cons It is definitely an enterprise-level tool with a price tag to match, which might be a hurdle for smaller teams. Review Source AA Alex A. Peer support specialist, residential staff Mental Health Care Used the software for: I used a free trial ### "HighQ file sharing " March 17, 2026 4.0 Had a very good experience with HighQ would definitely recommend it for storing documents sharing files! Pros Was a very good product super easy to use sharing files was made very easy love the customer support and management very well pleased with the document management All around worth the value love this software Cons It took me a minute to figure out how to work everything once I did it wasn’t that bad The project management was kinda hard for me to deal with it first, but other than that was a very great experience with highQ Review Source JC Jérôme C. Data analyst Alternative Dispute Resolution Used the software for: 6-12 months ### "Team collaboration enforcement " February 5, 2025 4.0 Pros All in one product allowing to move fast between activities for team collaboration Cons Could appear a bit overwhelmed interface at beginning but no major issues Review Source TL Tony L. Business Solutions Analyst Legal Services Used the software for: 2+ years ### "HighQ empowers the business side with IT-like ability! " April 18, 2023 5.0 It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is highly customized to their particular needs. In other words, they don't have to settle for a cookie-cutter solution with elements of little value. Pros The unlimited potential to create unique dashboards & visualizations that are powered by very versatile iSheets & Rule Builder Work Flows. Cons It can be very daunting to start out new with HighQ never having seen the product. Some aspects are not that intuitive. Reason for choosing HighQ It liberated us from having to depend on our IT staff to build sophisticated solutions in a relatively short amount of time. Review Source EP Emily P. Program Manager Information Technology and Services Used the software for: 2+ years ### "Can't live without it!" November 27, 2019 5.0 Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before. Pros We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs. Cons We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully. Review Source Response from Thomson Reuters December 2, 2019 Dear Ms. Peck, Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well. Thank you for being a valued Contract Express customer! KH Kevin H. Information Systems Solicitor Law Practice Used the software for: 2+ years ### "Hos LLP" May 3, 2023 4.0 The completion of large business mergers. Pros The ease of uploading document's to the platform. Cons Assigning Permissions for groups and the fact that our subscription has not been updated to its most recent revision. The administration portal is not user friendly. Reason for choosing HighQ Chosen by the practice before I arrived. Review Source CH Chris H. Senior Paralegal Investment Management Used the software for: 1-2 years ### "HighQ Review" January 10, 2022 4.0 Pros We developed our HighQ program almost 2 years ago and we have found it extremely valuable as we transitioned to a remote work environment. It allows our department to enter tasks and assign them to specific individuals and to follow the workflow. We also have set up Templates/Forms and that has been very useful. Cons The creation/implementation process was frustrating at times. Review Source EF Elaina F. Paralegal Consumer Goods Used the software for: Less than 6 months ### "HighQ - Taking shape and working great" March 29, 2023 5.0 Pros Intergration was easy with business applications, document storage, and document template building. Cons Program is great, no complaints and no changes are recommended. Review Source RB Rita B. Paralegal Law Practice Used the software for: I used a free trial ### "HighQ is another great product from Thomson Reuters" April 27, 2023 4.0 Pros The progress tracker and the resources provided are extremely useful Cons At first integration seemed like it wasn't going to be worth the effort, but once we had everything set up, it was. Review Source VR Verified Reviewer Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "HighQ Review " June 2, 2024 5.0 Pros \- Easy to use - Efficiency - Higher quality Cons \- It's not free - it's special for those who able to pay for the service Review Source MP Michael P. Associate Law Practice Used the software for: 1-2 years ### "Easy to use " March 29, 2023 5.0 Pros Easy to use and learn platform, very intuitive Cons Notifications regarding transfers and uploads could be improved Review Source SM Shmuel M. Ceo Venture Capital & Private Equity Used the software for: I used a free trial ### "ceo" March 1, 2023 4.0 Pros Great info, clean cut really liked how much info it provides so fast Cons it wasn't easy to use. Many software programs can be complex and difficult to navigate, especially for users who are not familiar with them. This can lead to frustration and a decrease in productivity. Review Source AB Abaan B. Apprentice Paralagel Legal Services Used the software for: Less than 6 months ### "Important" July 8, 2022 4.0 Good, price and other aspects can improve. Pros Convenience, easy to use, easy to collaborate Cons Problems incurred when offline, pricing is high Review Source Response from Thomson Reuters July 12, 2022 Hi Abaan, We appreciate you taking the time to write a review for HighQ! Your continued business with Thomson Reuters is appreciated. AF Adelina F. Trainee Solicitor Law Practice Used the software for: Less than 6 months ### "Great product" August 16, 2022 5.0 Great experience Pros Accessibility; it is also very intuitive to use Cons It crashed once but this may be an end user problem rather than a system wide issue Review Source HP Harrison P. Associate Law Practice Used the software for: Less than 6 months ### "Good software" April 18, 2023 5.0 Would recommend to others. Pros Easy to use and integrate on teams. The user interface is clean. Cons Can sometimes feel sluggish and may need time to get used to. Review Source DZ Danielle Z. Associate Law Practice Used the software for: Less than 6 months ### "HighQ Review" April 28, 2023 4.0 Pros Ease of use after you learn its capabilities. Cons It took some time to learn how to use when you first open it. 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