# Page 2 | HighQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HighQ the right Legal Case Management solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/229898/HighQ-Dataroom/reviews --- HighQ 4.4 (73) [View alternatives](https://www.capterra.com/p/229898/HighQ-Dataroom/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 26th, 2026 # Page 2 - Reviews of HighQ ## Showing most helpful reviews Showing 26-50 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RL Robert L. Owner Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Strong Document Management" May 22, 2026 5.0 Overall, my experience with HighQ has been positive. It is a useful platform for managing documents, sharing files, and working with a team in a professional setting. It helps keep information organized and secure, which adds value when dealing with important business files or client-related documents. The main downside is that it can take some time to get comfortable with the system. Once it is set up and users understand where everything is, it becomes much easier to use. For professional document management and team collaboration, HighQ is a solid product. Pros What I liked most about HighQ is that it keeps documents, files, and team collaboration organized in one secure place. It is useful for professional work where multiple people need access to the same information, and the file sharing and document management features help keep projects moving smoothly. Cons The platform can feel a little overwhelming at first, especially for new users. Some features take time to learn, and the setup or navigation could be more user-friendly. Customer support is helpful, but response times can vary depending on the issue. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reason for choosing HighQ We chose HighQ because it felt more focused on professional document management, secure file sharing, and team collaboration. It offered stronger tools for organizing client files, workflows, tasks, and project information in one place compared to the alternatives. Review Source Muhammad K. Senior Team Lead - Business Development Telecommunications Used the software for: 1-2 years ### "Reliable Platform for Document Management and Team Collaboration" April 20, 2026 5.0 Overall I've had a good experience with HighQ for managing documents and working with others it's a good deal and makes sharing files easy however it can take some time to learn and support can be slow at times. Pros The best things about HighQ for me were how well it handled documents and how well it let teams work together it is pretty easy to use lets you share files quickly and is a good deal for professional work needs, Cons The thing I liked least about HighQ was that it can take a while to get used to especially for new users sometimes customer service may take a while and in some ways the whole experience may not be as intuitive as with simpler tools. Review Source TK Tatsiana K. Manager Computer Software Used the software for: 2+ years ### "HighQ is helpful" May 23, 2026 5.0 Contract documents would frequently be lost in various random, shared locations. As such, HighQ now requires everyone to store their documents centrally in the company repository. We experience fewer arguments over which version of a document is current, because the redline tracking function within HighQ tracks versions of each document. Pros HighQ has all of the contracts in one location. This is okay, I suppose. The word "add-in" allows me to pull in contract provisions (clauses) and does not cause my computer to crash as most software of this type will. Its nice to know I do not have to contact Legal to go back and forth daily. Cons I lose my mind when I am attempting to edit multiple items at once. Half of the time the AI incorrectly identifies the parties names to a document therefore, I still have to correct the party name anyway. Review Source Sandra J. Science Communication Technician Biotechnology Used the software for: Less than 6 months ### "Secure and powerful Collaboration for Legal Teams" April 7, 2026 5.0 HighQ makes it easy to manage documents securely and work with other on a team but the price are high and some advanced feature take some time to learn. Support and billing are also reliable. Pros I liked HighQ's strong documents management and secure file sharing. It was easy for legal teams to use, helped teams work together well, and had advanced controls. The price was good for complicated project customer support was quick to respond and billing was clear but a little high. Cons HighQ can b expensive for small teams and its advanced feature take some time to learn which makes onboarding a little hard. Review Source Jeff R. Project Manager Construction Used the software for: 6-12 months ### "Thomson Reuters HighQ" May 14, 2026 3.0 Thomson Reuters HighQ is a strong, professional platform that makes document sharing, collaboration, and workflow management easier in a secure central place. Pros What I like most about HighQ is its ability to centralize documents, tasks, and communication while keeping everything organized and secure. Cons the main drawbacks are cost, learning curve, and complexity. It feels expensive for smaller teams, and the interface and setup is more involved than expected. Review Source AB Apollo B. Chief Executive Officer Construction Used the software for: 2+ years ### "Amazing Helpful Tool." May 18, 2026 4.0 Pros It's easy to use and deploy with it's intuitive user interface that is well organised with all drop downs and icons. Cons The support team that is reluctant to respond whenever I seek support from them. And also the dashboard needs improvement for a better usage by beginners. Review Source HD Haley D. HR Representative Construction Used the software for: 1-2 years ### "Powerful Enterprise Level Platform !" March 30, 2026 5.0 Overall I believe HighQ is a powerful, enterprise level legal platform that has excelled in structure and security. Pros HighQ has been an excellent collaboration and workflow automation for my companies legal teams. HighQ stands out for its ability to centralize documents and automate our workflows. Cons The Interface can feel slightly dated and a little hard to navigate initially but that’s with most complex software. Review Source TI TERRIYANNA I. Owner Food & Beverages Used the software for: 6-12 months ### "​Top-Tier Secure Collaboration Platform" April 12, 2026 5.0 HighQ has been a great addition to our workflow for high-level project management and secure file sharing. It provides a professional and secure environment for collaboration. Once you get past the initial setup, it’s a very reliable and robust platform. Pros The team collaboration tools are excellent. It makes it very easy to securely share documents and work on projects with external clients and internal teams in real-time Cons It is definitely an enterprise-level tool with a price tag to match, which might be a hurdle for smaller teams. Review Source SL Saam L. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Best program for document management!" May 1, 2026 5.0 Pros The ease of use has really been the biggest game changer for our company. With how user-friendly this is, it's made file sharing, team collaboration, and document management so much more time efficient. Cons I had a few issues with file sharing in the beginning, more of a tech issue. Their customer support team was wonderful and fixed it immediately. I've had no issues since. Review Source fR fatima R. front desk Child Day Care Services Used the software for: 1-2 years ### "HighQ is great" April 3, 2025 4.0 The ability to build automated workflows is terrific. The ability to create specific views is great. The amount of information one can store is pretty good. It's useful to have one Thomson Reuters representative. Pros In my 2+ years of using HighQ Collaborate on a daily basis, the simplicity of the UI along with the platform's robustness has been a major plus point. Our IT team was able to set it up in a very bespoke manner to suit our project parameters and we haven't really needed to tweak or change things since. The export and import functionality has been a literal lifesaver as its allowed us to really optimise our workflows to efficiently deal with varying tasks & instructions, and to carry data from Collaborate to our other tools. We were also able to use inbuilt reporting system to develop a quick MI tool for progress tracking at a glance. In the few instances when there have been outages, we found the Customer Support to be top notch & they provided us realistic ETA's instead of telling us what they thought we wanted to hear. Cons There are no downsides as such, but there has been a recurring glitch, where forms submitted for a task, will reappear at times in the middle of my queue if I've got filters on. This can sometimes get really disorienting as I see work I've already completed re-appear in my queue. Review Source MA Meghan A. Secretary Accounting Used the software for: 6-12 months ### "Organized and Efficient with HighQ" January 15, 2026 5.0 My overall experience with HighQ was a pleasant one. I use it on a daily basis and my job has become much more organized and efficient because of it. Pros What I liked the most about the HighQ app was it helped me manage documents in a safe place everyday. Cons The thing I liked the least about HighQ is it took a minute to understand the whole layout but once I did it worked out very well. Review Source VS Vipindeep S. Tecnico Construction Used the software for: I used a free trial ### "qualcosina da migliorare" March 12, 2026 3.0 Nel complesso la mia esperienza con HighQ è stata positiva. È una piattaforma solida per la gestione e la condivisione di documenti, soprattutto quando si lavora in team o su progetti strutturati. All’inizio richiede un po’ di tempo per familiarizzare con tutte le funzionalità, ma una volta capito il funzionamento diventa uno strumento molto utile per organizzare il lavoro e mantenere tutto centralizzato. Pros Organizzazione dei documenti molto buona: è facile archiviare e trovare file anche quando i progetti diventano complessi. Collaborazione efficiente: permette di lavorare con più persone sugli stessi documenti e progetti. Sicurezza elevata: utile per condividere informazioni sensibili grazie ai controlli di accesso. Automazione di alcune attività: workflow e notifiche aiutano a gestire scadenze e attività. Cons Curva di apprendimento iniziale: all’inizio l’interfaccia può risultare poco intuitiva. Prestazioni non sempre velocissime quando si caricano molti documenti o si lavora con file pesanti. Personalizzazione limitata in alcune funzioni senza configurazioni avanzate. Review Source CB Christa B. Security management Consumer Goods Used the software for: 6-12 months ### "A Robust investment " December 10, 2025 3.0 HighQ is a robust investment that is highly valued by medium to large law firms and corporate legal departments that require top-tier security and a flexible toolset to manage the full lifecycle of legal projects and client engagement. However, potential users must be prepared for a significant investment in both cost and training to fully unlock its advanced capabilities. Pros It Offers tools for visualizing data (like task statuses, activity trends, and key metrics) through customizable dashboards, allowing teams to monitor performance and gain insights. Cons As a comprehensive, enterprise-level platform from Thomson Reuters, HighQ is generally not cheap. Pricing is often high and dependent on the number of users and storage requirements. Review Source CR Cory R. ops Transportation/Trucking/Railroad Used the software for: I used a free trial ### "high q 2025" December 12, 2025 4.0 Thisa powerful, indispensable platform for legal professionals seeking advanced collaboration, security, and efficiency, offering a strong return on investment once fully implemented and customized, though firms should be prepared for potential costs and training investment. Pros Enables branded, secure client portals for easy, controlled sharing and engagement. helpful and responsive implementation and ongoing support. Cons the interface dull or clients express disappointment; administrative tasks, like sorting choice lists, can be manual and time-consuming. Review Source SP Sarah P. Owner Cosmetics Used the software for: I used a free trial ### "HighQ rates High" February 26, 2026 5.0 Excellent. My overall experience with HighQ has been an excellent one indeed. Thank you for the opportunity. Pros Efficent and easy to use. HighQ is a great value and offers a lot. I would recommend HighQ without a doubt! Cons I cannot think of anything in particular that outright ruined the user experience. HighQ is grade A in my book! Review Source DE Devonte E. manager Food & Beverages Used the software for: Less than 6 months ### "Game-Changer for Secure Document and Project Management" June 30, 2025 5.0 HighQ has truly transformed how I handle projects and client interactions. The peace of mind from its top-tier security for sensitive documents is invaluable. Setting up secure, branded client portals is seamless, significantly enhancing our professional image and client collaboration. Internally, it centralizes all project information – documents, tasks, and communications – eliminating chaos. The workflow automation saves us significant time. While there was a slight learning curve, the benefits of improved efficiency, security, and professional client engagement have made HighQ an indispensable part of my daily workflow. Pros I like most is that I can securely share information and collaborate. I can also coordinate task and review deadlines Cons The learning curve for such a extensive feature set can be very steep and overwhelming. sometimes it can be challenging to locate specific settings Review Source AA Alex A. Peer support specialist, residential staff Mental Health Care Used the software for: I used a free trial ### "HighQ file sharing " March 17, 2026 4.0 Had a very good experience with HighQ would definitely recommend it for storing documents sharing files! Pros Was a very good product super easy to use sharing files was made very easy love the customer support and management very well pleased with the document management All around worth the value love this software Cons It took me a minute to figure out how to work everything once I did it wasn’t that bad The project management was kinda hard for me to deal with it first, but other than that was a very great experience with highQ Review Source MF Mike F. Manager Food & Beverages Used the software for: Less than 6 months ### "Master Reviewer" March 20, 2026 5.0 My overall experience with HighQ has been great for managing business operations and documents and would definitely recommend to others. Pros What I like most about HighQ is that it has secure file sharing, client portals and even virtual data rooms. Cons What I like least about HighQ is that can feel complex for a beginner and it’s not ideal for small teams. Review Source Wes P. Principal Software Engineer Computer Software Used the software for: 1-2 years ### "HighQ, Gets the job done, but in a dull way." April 11, 2025 4.0 My company uses it for legal compliance in document sharing with our clients. Pros It has an intuitive simple to use interface. It easily meets all requirements for document sharing with our clients. Cons Some clients have expressed disappointment with the user interface offered them. Review Source SS Sonny S. Admin Non-Profit Organization Management Used the software for: Less than 6 months ### "High q review " March 15, 2026 4.0 Pros I most like about high q is it's excellent customer support service, and file sharing capabilities features Cons I least liked the high learning curve of HighQ and it's challenging user interface to learn how to use Review Source DG Dominick G. Sr. Post Producer Marketing and Advertising Used the software for: Less than 6 months ### "HighQ - Great Business Management Software" March 20, 2025 5.0 I started using HighQ a few months ago, and it's been incredibly useful to manage all of our documents. Pros HighQ makes it super easy and intuitive to collaborate on documents in a secure and highly effective environment! I love being able to store, save and search through all my files easily. Cons I have no complaints, HighQ is a top tier product that does exactly what it needs to do! Review Source AY Alisha Y. Solicitor Legal Services Used the software for: 1-2 years ### "HighQ - brilliant software " January 1, 2025 5.0 Great piece of software, which allows teamwork throughout a legal matter or project and enables further efficiency. Pros It’s function ability to work collaboratively as a team for project purposes but also document sharing. Cons It takes a while to get the hang of it,so time needs to be allowed at the beginning of a matter/project for training. Review Source DSJ David S J. Sr. Business Analyst Legal Services Used the software for: 2+ years ### "HighQ Collaborate-Exceptional for Internal and External Team Collaboration" December 20, 2021 5.0 I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with. Pros I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one. Cons I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced. That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs. Reason for choosing HighQ Ease of use, better administration capabilities - all around better solution that I believed our legal teams and clients would enjoy using. That proved to be correct. Review Source Response from Thomson Reuters January 5, 2022 Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer. MA Marya A. Director of Innovation Technology Law Practice Used the software for: 2+ years ### "HighQ is Easy to Use and Very Versatile" March 21, 2022 5.0 We are building client-centered sites for all of our company clients. We also plan to use this as our intranet and extranet. Pros Super easy to use and feature rich. Good customer support. Versatile, no-code software. Cons We'd like to see better integration with our legal document management system, more versatility in the dta visualizations. Review Source Response from Thomson Reuters March 22, 2022 Hi Marya - Thank you for your great HighQ review! We're pleased to hear that the solution is versatile and easy to use. We will pass along your helpful feedback regarding better legal document management system integration to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer. AT Anne T. Associate Law Practice Used the software for: 2+ years ### "Easy to use, secure data " August 30, 2022 4.0 Sharing documents in a secure way is easy with HighQ. I am confident that the data put onto the system is secure, and I am also confident that only the users granted access can see the documents I want them to see. Pros Uploading and structuring documents was very easy, which is key when sharing important legal documents with a client. Cons Sometimes the software doesn't work, as in access to the web browser is down. This is less than ideal if you need to share large documents with clients urgently. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.