# QuickBooks Online Accountant Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about QuickBooks Online Accountant Software - reviews, pricing plans, popular comparisons to other Accounting Practice Management products and more.

Source: https://www.capterra.com/p/229996/QuickBooks-Online-Accountant

---

# 

 QuickBooks Online Accountant Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

QuickBooks Online Accountant

## What is QuickBooks Online Accountant?

QuickBooks Online Advanced delivers powerful features to run your firm and simplify bookkeeping. Get started with QuickBooks Online's features for bookkeeping, reporting and payroll for your clients. Month-end review automatically identifies and resolves common bookkeeping issues so that you have accurate books on time. Performance center visualizes client performance compared to local industry peers. Advisory training helps you grow your knowledge and skills to advise clients. Advanced features let you manage your firm’s books with the powerful features of QuickBooks Online Advanced

## What is QuickBooks Online Accountant used for?

[Accounting Practice Management](https://www.capterra.com/accounting-practice-management-software/)[Bookkeeper](https://www.capterra.com/bookkeeper-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

92%

Neutral

4%

Negative

4%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for QuickBooks Online Accountant?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=QuickBooks Online Accountant)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### QuickBooks Online Accountant

4.5 (51)

VS.

[4.8 (260)](https://www.capterra.com/p/186837/Financial-Cents/reviews/)

Starting Price

Contact vendor

Starting Price

$19

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (51)

Ease Of Use

4.9 (3,588)

Value For Money

4.2 (47)

Value For Money

4.7 (2,997)

Customer Service

4.0 (48)

Customer Service

4.7 (2,895)

## QuickBooks Online Accountant alternatives

[4.5 (285)](https://www.capterra.com/p/150647/Canopy-Tax/reviews/)

Starting price

$22.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[3.8 (60)](https://www.capterra.com/p/147972/Mango-Billing/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

67%

of reviewers

rated it above 4 stars

[4.4 (3,278)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (2,004)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For Accountants

4.6 (21)

100.00% of 21 reviewers that rated this feature as important or highly important

Software specialized for accountants and accounting firms

Client Management

4.5 (20)

85.00% of 20 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Billing & Invoicing

4.7 (16)

100.00% of 16 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Task Management

4.3 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Accounting Integration

3.6 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

Accounts Receivable

4.7 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Track outstanding invoices and the money owed from clients

QuickBooks Online Accountant 15 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Track money owed to a company's creditors/suppliers

Track outstanding invoices and the money owed from clients

Manage various aspects of appointments including booking, rescheduling, canceling

Create, manage, and send invoices or bills to customers

Manage contact details and communication with clients

Store, manage, and track all electronic documents in a centralized location

Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken

Monitor and record expenses such as purchases or charges incurred

Software specialized for accountants and accounting firms

Communicate using messages within the system

Accept and process online payment transactions

Create, manage and track all task activities and progression

Measure and track time including hours worked and paid time off (PTO)

Get Advice

We can help you find the software with the features you need.

Features

4.3 (51)

4.3

Based on 51 reviews

## Pricing

Value for money

4.2 (47)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (47)

4.2

Based on 47 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (48)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (48)

4.0

Based on 48 reviews

## User reviews

Overall rating

4.5

Based on 51 reviews

Filter by rating

5(33)

4(14)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

RP

Rafael P.

General Manager

Construction

### "Okay but just okay"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

March 12, 2026

Pros

It's a good software to keep your books clean. The features are nice and the ease of use is appreciated. Invoicing is fairly easy and very customizable. Tech support is good and responsive, but expect to be on chat or on the phone for a while.

Cons

The new layout is atrocious. They completely redesigned the UI and it's much harder to navigate. There is no support for dark screen either. Their tech support takes very long to help with the problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jack R.

Accounting Specialist

Accounting

### "Solid feature but slower online experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2026

Pros

QBs already covers most of the essential features we need, and it works smoothly with other systems like PCS. One thing it does really well is reporting. With the Custom Report feature, you can tailor reports to your own needs and pull them in the exact same format whenever you need them.

Cons

QBs online feels slow when switching, and it can get pretty frustrating at times. When applying payments, there are moments when you need to open an invoice to double check or make a quick edit, but the invoice takes a while to load. Unlike the desktop app, you end up waiting longer than you'd expect. The Aging Report format also changed from what it used to be, and the new setup feels less convenient. Before, you could just click the customer, open the gear icon, and add the rows you needed. Now you have to go into Customize, open Columns, scroll through the list, find what you want, and check it manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CU

Chris U. J.

Bookkeeper and Administrative Support

Accounting

### "Strong Remote Collaboration for Small Business Accounting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

February 27, 2026

QuickBooks Online is a practical and reliable solution for freelance and remote bookkeepers managing multiple small business clients. Its cloud-based access, real-time collaboration, and time-saving features make it highly suitable for distributed workflows. Although interface changes and occasional bank feed issues require some patience, its ease of use, flexibility, and core bookkeeping reliability outweigh these drawbacks. Having used QBO for several years, it has become an indispensable tool, and with slightly more stable bank feeds and clearer communication on updates, it could easily be a 5-star experience. Overall, I would rate it 4.5 out of 5.

Pros

QuickBooks Online allows me to work simultaneously with clients on the same file, which eliminates the need to exchange documents and is especially helpful during month-end closes when clients can review invoices while I reconcile accounts. Clients can access the platform from mobile devices to approve invoices or check cash flow, while I manage reconciliations on my laptop, providing flexibility for remote bookkeeping. Automatic bank and credit card feeds save significant time, and the auto-matching feature speeds up categorizing recurring transactions. The dashboard and reporting layout are intuitive for clients without accounting backgrounds, making financial information easy to understand and communication smoother. Features like uploading receipts and sending invoices directly from the platform are convenient for both clients and outsourced bookkeepers.

Cons

Frequent interface updates can sometimes move menus or functions, disrupting established workflows and occasionally slowing down my work as I search for familiar features. While bank feeds are generally reliable, connections can occasionally drop, requiring re-authentication and minor client involvement. Support is efficient for routine questions, but guidance for complex account setups or historical data issues can vary depending on the representative, which can be challenging when managing multiple clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VS

Victoria S.

Controller

Accounting

### "Long time Quickbooks User"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 16, 2026

I have been using Quickbooks for years and still find it one of the best accounting software for small and medium businesses. Even for those with not much accounting experience can use this software at a basic level.

Pros

The versatility to use it among many types of businesses. It is an intuitive program that suits small to medium businesses. Customization of reports for accounting purposes is very useful. Customization of invoicing and the use of classes for project management can span different types of companies needs. Price point is fair especially when compared to larger ERP systems that often contain too many bells and whistles and make it harder for broader use among staff. Customer and Client support is friendly and usually resolves issues or questions.

Cons

Quickbooks will tend to update the format/use of reports and dashboard that sometimes does not result in better outcomes but just having to relearn a process. Working in accounting, one likes to move thru inputting and reporting with ease and the constant "improvements" can sometimes slow down work.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

[Xero](https://www.capterra.com/p/120109/Xero/)

Reasons for choosing QuickBooks Online Accountant

There was more options, features and much better reporting and customization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Doris D.

Human Resources Generalist

Oil & Energy

### "QuickBooks Online Accountant Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2026

How I have learned a lot of basic and advanced things about accounting is the main benefit that I really count on in QBOA.

Pros

QuickBooks Online Accountant offers all the tools that I require to get used to before I can start using more advanced QB tools such as QBO. It is through this tool that I have been able to seamlessly customize invoices and carry out project accounting automatically.

Cons

This is the basic tool for the entire QuickBooks Suite and I do not encounter issues while using it on my end.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Chantal H.

Accounting clerk

Individual & Family Services

### "Easy and efficient"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 9, 2026

Quickbooks is an easy and efficient accounting software. I was impressed with the different options offered in regards to the invoicing section.

Pros

Very easy to use and many useful tools. Loved that we can do progressive invoicing following an estimate.

Cons

Few problems with linking bank account. Reports are not exactly what I needed in regards to having different departments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kristen G.

Spray tan Artist

Consumer Services

### "Love and do recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

January 2, 2026

Great fast and easy to navigate. Easy customer service. Design and layout is essential and extremely important. Great product

Pros

Easy to navigate, customer service very helpful and straightforward. Client support well designed as well

Cons

Sometimes has some minor glitching. Have to refresh but overall a great product and no complaints otherwise

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

COMMIS COMPTABLE

Construction

### "facilité d'utilisation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2025

j'ai beaucoup l'utiliser puisque tout mes dossiers et comptes bancaires sont à jour presque en temps réel.

Pros

facilité d'utilisation, onglet complet pour les comptes. la rapidité à faire les conciliations bancaires au fur et à mesure.

Cons

ils font des mises à jour et des changements de visuels sans qu'on puisse le tester et voir si on aime cela. aucun moyen de personnalisé les sections

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jae M.

Office manager

Financial Services

### "Efficient & easy to use!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 3, 2025

Pros

I like that I can send an invoice through QuickBooks just by using my client's email instead of having to email the invoice myself. I really like that I can see all transactions and expenses linked with the client account.

Cons

I like everything. QuickBooks is faster than other software for accounting. It lets me know right away when the accounts need attention. More efficient and accurate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Julie T.

Bookkeepier

Accounting

### "Former business owner still uses Quickbooks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

November 15, 2025

QuickBooks online is user friendly and easy to navigate. I used it as a business owner and now use it as an employee of an accounting firm. My experience with accounts payable and payroll has qualified me to work as a bookkeeper based entirely on my experience using QuickBooks.

Pros

Ease of access and user friendliness. It is also a good value for the all the options available to the user.

Cons

Customer Support is difficult at times. It is hard to talk to a live person before going through all kinds of steps and help/FAQ articles.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/reviews/)

Popular comparisons

[TaxDome vs QuickBooks Online Accountant](https://www.capterra.com/compare/186749-229996/TaxDome-vs-QuickBooks-Online-Accountant) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)