# CrossHero Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CrossHero Software - reviews, pricing plans, popular comparisons to other Fitness products and more.

Source: https://www.capterra.com/p/230034/CrossHero

---

# 

 CrossHero Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CrossHero

## What is CrossHero?

CrossHero is an "all-in-one" management software. It allows gym business owners to digitize their daily bases tasks, saving them time and increasing profitability. It is a simple, fast, intuitive administrative management solution. Owners will be able to access their gym's entire business from anywhere, process payments securely through a variety of integrated online systems, manage billing processes, manage class scheduling (including virtual classes), monitor revenue, retention, and payroll.

## What is CrossHero used for?

[Fitness](https://www.capterra.com/fitness-software/)[Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Overall rating

Based on 123 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

€15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CrossHero

4.8 (123)

VS.

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

€15

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (123)

Ease Of Use

4.6 (3,475)

Value For Money

4.7 (121)

Value For Money

4.7 (3,089)

Customer Service

4.7 (123)

Customer Service

4.6 (3,106)

## CrossHero alternatives

[4.4 (604)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

[4.7 (165)](https://www.capterra.com/p/57469/GymMaster/reviews/)

Starting price

$89.00

Per User, Per Month

Highest Rated

[4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

[4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/)

Starting price

$129.00

Per User, Per Month

## Who uses CrossHero?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.4 (46)

15.22% of 46 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Online Booking

4.8 (28)

7.14% of 28 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Membership Management

4.9 (25)

8.00% of 25 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Billing & Invoicing

4.3 (24)

20.83% of 24 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Class Management

4.8 (24)

4.17% of 24 reviewers that rated this feature as important or highly important

Create and schedule group classes, recurring appointments, and private sessions, etc.

Mobile App

4.7 (21)

9.52% of 21 reviewers that rated this feature as important or highly important

Access the system via a mobile application

CrossHero 106 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Upload belt statuses and badges to student accounts

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Monitor service demand and performance to plan for adequate resources that meet business needs

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track, store, and access client contracts or licenses

Designing, storing and cataloging costumes with client information, including assignments, sizes and prices

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Track and collect membership dues

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Database of frequently used, popular workout routines

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Generate reports to assess the financial performance of an organization

Administer standardized fitness assessments to gauge current fitness level

Tracks fitness and exercise performance

Create custom workout plans for your clients based on their specific goals

Intended for sports & fitness gyms

For martial arts classes and studios

Designed for yoga and pilates studios

Designed for trainers who offer online and in-person sessions

Designed for trainers who offer in-person sessions

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Notifications via mobile devices

Access the system via a mobile application

Make reservations on the go through a mobile device

Manage and support multiple locations

Create customized diets based on each of your client's needs

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Designed for trainers who offer online sessions

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Trigger clickable pop-up messages

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

At least a username and password is required to access the system

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Track employee skills, competencies, training & qualifications

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly

Organizing a group of people to accomplish a task

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Classes/sessions accessible via web browser of built-in video conferencing

Allow organizations to streamline the check-in process for visitors.

Record, update and manage waiting lists

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (123)

4.6

Based on 123 reviews

## Pricing

Value for money

4.7 (121)

Free Trial

Basic

€15.00

Flat Rate,Per Month

Value for money

4.7 (121)

4.7

Based on 121 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (123)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (123)

4.7

Based on 123 reviews

## User reviews

Overall rating

4.8

Based on 123 reviews

Filter by rating

5(98)

4(23)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Fisioterapeuta

Health, Wellness and Fitness

### "Reserva tus Clases de CrossFit de Manera Eficiente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 9, 2023

Pros

Los usuarios pueden navegar de manera intuitiva a través de las opciones de clases disponibles, los horarios y los instructores, lo que les permite elegir las sesiones que mejor se adaptan a sus agendas. Además el envió de notificaciones y recordatorios a los usuarios ayuda a reducir las ausencias y garantiza que los todos los miembros estén al tanto de sus clases programadas.

Cons

No son usuales, pero algún problema técnico, puede tener un impacto negativo en la gestión de las reservas y la asistencia a las clases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VG

Vicente G.

Dueño

Sports

### "Reseña CrossHero Ilicito"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 13, 2023

Seguimiento de usuarios, pagos cuando deben realizarse

Pros

me gusta que lleva el control de pago de mis usuarios y me ha facilitado mucho la administración de mi gimnasio.

Cons

Que es un poco limitante en los tiempos de los programas que se puedan crear, por otra parte debería ser más fácil de gestionar el horario.

Reasons for choosing CrossHero

Recomendaciones

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2023

¡Hola Vicente! ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña! Nos alegra saber que nuestro software de gestión de centros deportivos ha sido útil para ti y que te ha facilitado la administración de tu gimnasio. Entendemos que los tiempos de creación de los programas pueden ser un poco limitantes y agradecemos tu feedback en este aspecto. Quizás necesites un apoyo de nuestro equipo de soporte. Nuestro software es conocido por su simplicidad. Seguro que con el tiempo podrás crear nuevos programas en menos de 30 segundos. Solo hay que pulsar en Admin - Configuraciones - Programas - Nuevo. Pones en nombre del programa y listo. Eso es, pulsas en 5 botones y tienes un nuevo programa. También tomamos en cuenta tus comentarios sobre la gestión del horario y seguiremos trabajando arduamente para mejorar nuestra plataforma y brindar el mejor servicio posible. Puedes enviar tus dudas a support@crosshero.com y te ayudaremos en todo que necesites. De nuevo, gracias por tu reseña y por permitirnos ser parte de tu gimnasio. Si tienes alguna otra sugerencia o inquietud, por favor no dudes en hacérnosla saber.

DR

Daniel Ruben V.

Dueño

Sports

### "Un buen producto "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 31, 2023

En general cumple con mis expectativas. Es una app muy completa

Pros

Es práctico, muy fácil de usar. Tanto para el administrador y para el cliente

Cons

Hasta el momento no encontré errores ya que hace poco estoy utilizando

Reasons for choosing CrossHero

Porque ví la disposición del staff para la atención y el producto amigable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2023

Hola, Daniel. ¡Muchas gracias por tu reseña! Nos alegra saber que nuestro software de gestión de centros deportivos ha sido fácil de usar tanto para el administrador como para el cliente. Es muy importante para nosotros que nuestro producto sea accesible y fácil de manejar. Estamos muy contentos de que no hayas encontrado "contras" en nuestro software y que hayas disfrutado de una experiencia libre de problemas. Nos enorgullece brindar un servicio de calidad y siempre trabajamos arduamente para mantener nuestra plataforma actualizada y funcional. Por último, queremos agradecerte por elegir a CrossHero como tu software de gestión y por notar la disposición de nuestro personal en brindar un excelente servicio de atención al cliente. Nos enorgullece poder contar con un equipo altamente capacitado para brindar soluciones efectivas a nuestros clientes. Gracias de nuevo por tu reseña y por confiar en nosotros. Si tienes alguna otra sugerencia o inquietud, no dudes en hacérnosla saber.

BA

billy a.

Profesor de Boxeo

Sports

### "Muy recomendable."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2023

Con crosshero tengo todo más organizado ..

Pros

Que tiene soporte de ayuda todo el tiempo .. eso hace que sea fácil de usar .. está muy bueno y se los recomiendo a todos mis colegas ..

Cons

Que no pedí el mes gratis y no hace un mes que pague que ya aumento .. espero aumentar la el número de clientes para poder seguir pagando la aplicación .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 31, 2023

Hola, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

DB

Diego B.

Administrador y coach

Sports

### "Gran software de gestión para Box"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 25, 2023

Buena experiencia hasta el momentos, recomendable para la gestión de entrenamientos.

Pros

La facilidad en la implementación y el gran control sobre cada cliente del Box.

Cons

De momento me falta control sobre los clientes que compran clases sueltas sin mensualidad.

Reasons for choosing CrossHero

Por su bajo costo y fácil implementación, en menos de una semana ya estaba funcionando en mi Box.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2023

Hola Diego, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

CT

Cecilia T.

Gerente

Sports

### "Muy buen cambio con respecto al soft anterior!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2023

Pros

Integracion sencilla, respuesta rapida a los problemas

Cons

Poner fecha de seguimiento al socio, eso seria muy util

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2023

Hola Cecilia, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

MR

Marco R.

Socio administrador

Sports

### "La mejor herramienta administrativa para tu gym o negocio "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2023

Por lo general siempre a sido fácil de usar y muy completo con las opciones

Pros

Lo sencillo que es usarlo , es muy amigable para nuestros clientes

Cons

Los clientes nos han comentado que el registro de tiempos y una tabla específica de ranking semanal Lea gustaría de manera de competencia

Reasons for choosing CrossHero

Por su publicidad y la información que otorgan

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2023

Hola, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

JL

Jose Luis B.

Gestor

Sports

### "Todo lo que necesitas en tu gimnasio "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2023

Gestión de integral de un box de CrossFit

Pros

Muy intuitivo, personalizable y con una gran calidad en la asistencia técnica

Cons

Los horarios de las actividades en formato tabla. La exportación a Excel no le da formato de fecha a las fechas

Alternatives considered

[AimHarder](https://www.capterra.com/p/235093/AimHarder/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 23, 2023

Hola José Luis, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

AR

Andrea Roxana C.

Profesor

Sports

### "Muy conforme "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2023

Los pagos en un mismo sitio

Pros

Poder conectarlo a gym pass , me hace más fácil la labor administrativa

Cons

La forma de modificar las membresías . Es un poco complicado

Reasons for choosing CrossHero

Gym Pass lo aprueba. Eso me dió confianza

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2023

Agradecemos tu opinión sobre CrossHero y tu satisfacción general con nuestro servicio. Valoramos tus comentarios sobre los puntos a favor y en contra. Es genial que puedas conectar CrossHero a Gym Pass, facilitando la labor administrativa y ofreciendo opciones convenientes. Lamentamos que hayas encontrado la forma de modificar las membresías un poco complicada, pero trabajaremos para mejorar esa experiencia. Nos complace que el precio y la calidad hayan sido determinantes para elegir CrossHero, y agradecemos tus comentarios sobre la conveniencia de realizar pagos en un mismo sitio. Valoramos tus opiniones y comentarios, y estamos aquí para escuchar tus sugerencias y consultas. ¡Gracias por elegir CrossHero!

HS

Harold Steven M.

Dueño

Entertainment

### "Crosshero excelente para gimnasios"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2023

Me ha parecido buena y muy util

Pros

La funcionalidad y facilidad de todos los servicios para el gimnasio

Cons

Hay algunas funcionalidades que no son claras

Reasons for choosing CrossHero

Me gusto el seguimiento de la persona

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 20, 2023

Hola Harold Steven, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

[View all Reviews](https://www.capterra.com/p/230034/CrossHero/reviews/)

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