---
title: "CrossHero Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about CrossHero Software - reviews, pricing plans, popular comparisons to other Fitness products and more."
source_url: "https://www.capterra.com/p/230034/CrossHero/"
page_type: "product"
language: "en"
---

# 

 CrossHero Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CrossHero

## What is CrossHero?

CrossHero is the all-in-one management software built for fitness centers and CrossTraining boxes. Digitize class bookings, member check-ins, and billing so coaches and owners spend less time on admin and more time training athletes. Schedule WOD classes and open gym sessions, track member attendance and performance, process membership payments and drop-ins securely online, and manage every box location from one dashboard. CrossHero helps fitness businesses boost retention, cut no-shows, and grow membership without extra admin work.

## What is CrossHero used for?

[Fitness](https://www.capterra.com/fitness-software/)[Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Membership Management](https://www.capterra.com/membership-management-software/)

Top alternative

Featured

Overall rating

Based on 124 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

2%

Starting price

€15

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CrossHero?[Manage this product listing](https://www.g2.com/products/crosshero/claim_requests/new?auto=true)

Rating Breakdown

4.8

+−

Features4.6

Value for Money4.7

Ease of Use4.7

Customer Service4.7

Rating Breakdown

4.8

Features4.6

Value for Money4.7

Ease of Use4.7

Customer Service4.7

## CrossHero Reviewers Verdict

Updated September 2026

AI summary

-   CrossHero is a good fit for gyms or fitness centers looking for accessible, all-in-one management software.
-   Its main advantage is an intuitive interface that helps staff and administrators manage schedules, memberships, and clients with minimal training.
-   It delivers daily value by saving time on administrative work, improving client tracking, and offering responsive customer support.
-   Some key downsides are limited customization of design elements, occasional confusion with class reservations, and slower performance at times.
-   It works best for small to mid-sized gyms wanting easier operations, but may not suit those needing advanced branding or complex booking workflows.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CrossHero

4.8 (124)

VS.

[4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting Price

€15

Flat Rate, Per Month

Starting Price

$23.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (124)

Ease Of Use

4.6 (3,655)

Value For Money

4.7 (122)

Value For Money

4.6 (3,264)

Customer Service

4.7 (124)

Customer Service

4.6 (3,284)

## CrossHero alternatives

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

[4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/145039/WellnessLiving/)

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)

[3.8 (265)](https://www.capterra.com/p/132191/Virtuagym/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132191/Virtuagym/)

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

[4.0 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/40229/MINDBODY/)

[GymMaster](https://www.capterra.com/p/57469/GymMaster/)

[4.7 (172)](https://www.capterra.com/p/57469/GymMaster/reviews/)

Starting price

$89.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/57469/GymMaster/)

## FAQs about CrossHero

Overview

### What problems does CrossHero solve?

CrossHero solves disorganized gym and box administration by centralizing client sign-ups, class scheduling, payments, attendance tracking, automated follow-up, and business reporting. It helps owners, administrators, coaches, and reception staff reduce manual admin work, monitor active and at-risk members, improve client communication, and make faster operational and financial decisions.

Answer based on 58 reviews

Overview

### Which roles and teams benefit most from CrossHero?

CrossHero is most used by gym owners, managers, coaches, and administrative teams running fitness centers. Owners and managers rely on it to oversee operations, memberships, and business performance, while coaches manage client follow-up and scheduling. Administrative staff use it to streamline daily center management, communication, and member service.

Answer based on 123 reviews

Overview

### What company size and industries is CrossHero built for?

CrossHero is built for small fitness businesses, with 100% of reviewers from small businesses and 75% in Sports. It serves gym owners, fitness professionals, managers, and head coaches across gyms, sports centers, CrossTraining boxes, and Pilates, personal training, yoga, boxing, and dance studios, with additional use in Health, Wellness and Fitness at 12%.

Answer based on 123 reviews

Features and Usability

### What are the key features of CrossHero?

CrossHero includes core gym management features like class scheduling, class reservations, membership management, and payment processing. Reviewers also highlight workout programming with WOD publishing and whiteboard result tracking, plus automated reminders, attendance tracking, and reporting for client follow-up, billing control, and daily box operations.

Answer based on 41 reviews

Getting Started and Support

### How good is CrossHero customer support?

CrossHero provides responsive customer support and ongoing product guidance, which many gym and box owners find reliable. Administrators often mention quick answers, regular updates, and helpful feedback from the developer. Some also want more tutorial videos, better client-facing guidance, and added customization for different business models and local needs.

Answer based on 29 reviews

Getting Started and Support

### How easy is it to onboard and train a team on CrossHero?

CrossHero is generally quick to onboard for coaches, gym staff, and athletes, with reviewers describing the app as easy to use with little guidance. Admins also adapt well, though teams using more advanced programming or specialized workflows may need extra time. Training is available through live online sessions, webinars, videos, and documentation.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does CrossHero offer, and how do users rate the experience?

CrossHero offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as fast, accessible, and helpful, with quick resolution of questions and problems. Some users want clearer guidance materials and a few more community-style communication features for clients.

Answer based on 49 reviews

Features and Usability

### How well does CrossHero handle payments?

CrossHero handles payment tracking, membership billing, and due-date control well for many fitness businesses. Gym owners often like the in-app payment reminders, account status visibility, and billing organization. At the same time, some teams report limits with payment methods, country availability, payout timing, subscription editing, and occasional payment completion issues.

Answer based on 27 reviews

Features and Usability

### How well does CrossHero manage class reservations?

CrossHero manages class reservations effectively and gives gyms clearer attendance control, payment checks, and schedule visibility. Many administrators say clients adapt quickly to booking and canceling classes, which reduces manual work. Some users, though, want easier class editing after booking, better waitlist handling, attendance confirmation, and a simpler mobile reservation view.

Answer based on 24 reviews

## Who uses CrossHero?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 2,719 Fitness reviews

Capterra data shows that buyers of fitness software rank the following features as their top priorities:

-   **Client Management** (**56%** of reviewers rated this feature as critical)
-   **Online Booking** (**60%**)
-   **Electronic Payments** (**54%**)

CrossHero supports all three features that reviewers rate as most important: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses keep member information organized, let clients schedule sessions more easily, and process payments without extra manual work, allowing teams to run day-to-day operations more efficiently.

Client Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Online Booking

4.8 (28)

7.14% of 28 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Electronic Payments

3.3 (16)

12.50% of 16 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Membership Management

4.9 (25)

8.00% of 25 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Class Management

4.7 (25)

8.00% of 25 reviewers that rated this feature as important or highly important

Create and schedule group classes, recurring appointments, and private sessions, etc.

Payment Processing

4.4 (46)

15.22% of 46 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

CrossHero 109 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Automated Dues & Renewals: Automatically bill members and process recurring membership renewals.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Belt Ranking Classification: Upload belt statuses and badges to student accounts
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc.
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Client Profiles: Record client information and feedback
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contract/License Management: Track, store, and access client contracts or licenses
- Costume Management: Designing, storing and cataloging costumes with client information, including assignments, sizes and prices
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dues Management: Track and collect membership dues
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Payments: Electronically collect payments for goods or services
- Email & SMS Communication: Sends automated or segmented communications to members via email/SMS.
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications
- Event Calendar: A list of events with their respective dates
- Exercise Library: Database of frequently used, popular workout routines
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Financial Reporting: Generate reports to assess the financial performance of an organization
- Financial Reporting & Analytics: Generates financial and operational reports for budgeting, trends, and forecasting.
- Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level
- Fitness Performance Tracking: Tracks fitness and exercise performance
- Fitness Plan: Create custom workout plans for your clients based on their specific goals
- For Gyms: Intended for sports & fitness gyms
- For Martial Arts: For martial arts classes and studios
- For Yoga/Pilates Studios: Designed for yoga and pilates studios
- Hybrid Trainer: Designed for trainers who offer online and in-person sessions
- In-person Trainer: Designed for trainers who offer in-person sessions
- Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Member Accounts: Accounts held by members of an organization
- Member Communication: Contact members listed in the database through email, SMS, social, phone, etc.
- Member Database: Add, store and access information pertaining to members
- Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group
- Member Portal: Online gateway through which members can access/update personal information
- Member Types: Handle various types of membership based on groupings
- Membership Management: Database of members to track personal information of individuals and families
- Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Booking: Make reservations on the go through a mobile device
- Multi-Location: Manage and support multiple locations
- Nutrition Program: Create customized diets based on each of your client's needs
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Online Trainer: Designed for trainers who offer online sessions
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Push Notifications: Trigger clickable pop-up messages
- Real-Time Reporting: Active reporting of data and metrics
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Secure Login: At least a username and password is required to access the system
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly
- Team Management: Organizing a group of people to accomplish a task
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing
- Visitor Management: Allow organizations to streamline the check-in process for visitors.
- Wait List Management: Record, update and manage waiting lists
- Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (124)

4.6

Based on 124 reviews

## Pricing

Value for money

4.7 (122)

Free Trial

Basic

€15.00

Flat Rate,Per Month

Value for money

4.7 (122)

4.7

Based on 122 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (124)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (124)

4.7

Based on 124 reviews

## User reviews

Overall rating

4.8

Based on 124 reviews

Filter by rating

5(98)

4(23)

3(1)

2(2)

1(0)

Mentioned topic

Sorted by most recent

BC

Blanca C.

Dueña

Sports

### "Pésimo servicio"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 14, 2026

Llevo meses pidiendo que me den de baja porque en mi gimnasio no funcionó Crosshero pero sólo me dan largas o no me contestan y me siguen cobrando.

Pros

Que tiene una app donde los alumnos pueden ver la Programación. Y ya, administrativamente no me sirvió, está medio complicada de usar.

Cons

El servicio al cliente, está poco práctico el sistema como administrador, se vuelve complicado registrar los pagos y hacer seguimiento.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Fisioterapeuta

Health, Wellness and Fitness

### "Reserva tus Clases de CrossFit de Manera Eficiente"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 9, 2023

Pros

Los usuarios pueden navegar de manera intuitiva a través de las opciones de clases disponibles, los horarios y los instructores, lo que les permite elegir las sesiones que mejor se adaptan a sus agendas. Además el envió de notificaciones y recordatorios a los usuarios ayuda a reducir las ausencias y garantiza que los todos los miembros estén al tanto de sus clases programadas.

Cons

No son usuales, pero algún problema técnico, puede tener un impacto negativo en la gestión de las reservas y la asistencia a las clases.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 3, 2026

¡Gracias por tu reseña! Nos alegra que la reserva de clases y las notificaciones te resulten tan útiles. Lamentamos los inconvenientes técnicos puntuales que has mencionado; si vuelves a experimentarlos, contáctanos para poder solucionarlo lo antes posible.

VG

Vicente G.

Dueño

Sports

### "Reseña CrossHero Ilicito"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 13, 2023

Seguimiento de usuarios, pagos cuando deben realizarse

Pros

me gusta que lleva el control de pago de mis usuarios y me ha facilitado mucho la administración de mi gimnasio.

Cons

Que es un poco limitante en los tiempos de los programas que se puedan crear, por otra parte debería ser más fácil de gestionar el horario.

Reasons for choosing CrossHero

Recomendaciones

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 23, 2023

¡Hola Vicente! ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña! Nos alegra saber que nuestro software de gestión de centros deportivos ha sido útil para ti y que te ha facilitado la administración de tu gimnasio. Entendemos que los tiempos de creación de los programas pueden ser un poco limitantes y agradecemos tu feedback en este aspecto. Quizás necesites un apoyo de nuestro equipo de soporte. Nuestro software es conocido por su simplicidad. Seguro que con el tiempo podrás crear nuevos programas en menos de 30 segundos. Solo hay que pulsar en Admin - Configuraciones - Programas - Nuevo. Pones en nombre del programa y listo. Eso es, pulsas en 5 botones y tienes un nuevo programa. También tomamos en cuenta tus comentarios sobre la gestión del horario y seguiremos trabajando arduamente para mejorar nuestra plataforma y brindar el mejor servicio posible. Puedes enviar tus dudas a support@crosshero.com y te ayudaremos en todo que necesites. De nuevo, gracias por tu reseña y por permitirnos ser parte de tu gimnasio. Si tienes alguna otra sugerencia o inquietud, por favor no dudes en hacérnosla saber.

DR

Daniel Ruben V.

Dueño

Sports

### "Un buen producto "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 31, 2023

En general cumple con mis expectativas. Es una app muy completa

Pros

Es práctico, muy fácil de usar. Tanto para el administrador y para el cliente

Cons

Hasta el momento no encontré errores ya que hace poco estoy utilizando

Reasons for choosing CrossHero

Porque ví la disposición del staff para la atención y el producto amigable

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 23, 2023

Hola, Daniel. ¡Muchas gracias por tu reseña! Nos alegra saber que nuestro software de gestión de centros deportivos ha sido fácil de usar tanto para el administrador como para el cliente. Es muy importante para nosotros que nuestro producto sea accesible y fácil de manejar. Estamos muy contentos de que no hayas encontrado "contras" en nuestro software y que hayas disfrutado de una experiencia libre de problemas. Nos enorgullece brindar un servicio de calidad y siempre trabajamos arduamente para mantener nuestra plataforma actualizada y funcional. Por último, queremos agradecerte por elegir a CrossHero como tu software de gestión y por notar la disposición de nuestro personal en brindar un excelente servicio de atención al cliente. Nos enorgullece poder contar con un equipo altamente capacitado para brindar soluciones efectivas a nuestros clientes. Gracias de nuevo por tu reseña y por confiar en nosotros. Si tienes alguna otra sugerencia o inquietud, no dudes en hacérnosla saber.

BA

billy A.

Profesor de Boxeo

Sports

### "Muy recomendable."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 28, 2023

Con crosshero tengo todo más organizado ..

Pros

Que tiene soporte de ayuda todo el tiempo .. eso hace que sea fácil de usar .. está muy bueno y se los recomiendo a todos mis colegas ..

Cons

Que no pedí el mes gratis y no hace un mes que pague que ya aumento .. espero aumentar la el número de clientes para poder seguir pagando la aplicación .

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 31, 2023

Hola, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

DB

Diego B.

Administrador y coach

Sports

### "Gran software de gestión para Box"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 25, 2023

Buena experiencia hasta el momentos, recomendable para la gestión de entrenamientos.

Pros

La facilidad en la implementación y el gran control sobre cada cliente del Box.

Cons

De momento me falta control sobre los clientes que compran clases sueltas sin mensualidad.

Reasons for choosing CrossHero

Por su bajo costo y fácil implementación, en menos de una semana ya estaba funcionando en mi Box.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 27, 2023

Hola Diego, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

CT

Cecilia T.

Gerente

Sports

### "Muy buen cambio con respecto al soft anterior!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2023

Pros

Integracion sencilla, respuesta rapida a los problemas

Cons

Poner fecha de seguimiento al socio, eso seria muy util

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 27, 2023

Hola Cecilia, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

MR

Marco R.

Socio administrador

Sports

### "La mejor herramienta administrativa para tu gym o negocio "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2023

Por lo general siempre a sido fácil de usar y muy completo con las opciones

Pros

Lo sencillo que es usarlo , es muy amigable para nuestros clientes

Cons

Los clientes nos han comentado que el registro de tiempos y una tabla específica de ranking semanal Lea gustaría de manera de competencia

Reasons for choosing CrossHero

Por su publicidad y la información que otorgan

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 25, 2023

Hola, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

JL

Jose Luis B.

Gestor

Sports

### "Todo lo que necesitas en tu gimnasio "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2023

Gestión de integral de un box de CrossFit

Pros

Muy intuitivo, personalizable y con una gran calidad en la asistencia técnica

Cons

Los horarios de las actividades en formato tabla. La exportación a Excel no le da formato de fecha a las fechas

Alternatives considered

[AimHarder](https://www.capterra.com/p/235093/AimHarder/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 23, 2023

Hola José Luis, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team

AR

Andrea Roxana C.

Profesor

Sports

### "Muy conforme "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2023

Los pagos en un mismo sitio

Pros

Poder conectarlo a gym pass , me hace más fácil la labor administrativa

Cons

La forma de modificar las membresías . Es un poco complicado

Reasons for choosing CrossHero

Gym Pass lo aprueba. Eso me dió confianza

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 25, 2023

Agradecemos tu opinión sobre CrossHero y tu satisfacción general con nuestro servicio. Valoramos tus comentarios sobre los puntos a favor y en contra. Es genial que puedas conectar CrossHero a Gym Pass, facilitando la labor administrativa y ofreciendo opciones convenientes. Lamentamos que hayas encontrado la forma de modificar las membresías un poco complicada, pero trabajaremos para mejorar esa experiencia. Nos complace que el precio y la calidad hayan sido determinantes para elegir CrossHero, y agradecemos tus comentarios sobre la conveniencia de realizar pagos en un mismo sitio. Valoramos tus opiniones y comentarios, y estamos aquí para escuchar tus sugerencias y consultas. ¡Gracias por elegir CrossHero!

[View all Reviews](https://www.capterra.com/p/230034/CrossHero/reviews/)

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