# CrossHero Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CrossHero Software - reviews, pricing plans, popular comparisons to other Fitness products and more. Source: https://www.capterra.com/p/230034/CrossHero --- # CrossHero Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CrossHero ## What is CrossHero? CrossHero is an "all-in-one" management software. It allows gym business owners to digitize their daily bases tasks, saving them time and increasing profitability. It is a simple, fast, intuitive administrative management solution. Owners will be able to access their gym's entire business from anywhere, process payments securely through a variety of integrated online systems, manage billing processes, manage class scheduling (including virtual classes), monitor revenue, retention, and payroll. ## What is CrossHero used for? [Fitness](https://www.capterra.com/fitness-software/)[Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Membership Management](https://www.capterra.com/membership-management-software/) Top alternative Featured Overall rating Based on 123 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price €15 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CrossHero?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crosshero.com&name=CrossHero) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CrossHero 4.8 (123) VS. [4.7 (3,632)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price €15 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (123) Ease Of Use 4.6 (3,629) Value For Money 4.7 (121) Value For Money 4.6 (3,241) Customer Service 4.7 (123) Customer Service 4.6 (3,259) ## CrossHero alternatives [4.4 (608)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (166)](https://www.capterra.com/p/57469/GymMaster/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (79)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Who uses CrossHero? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 123 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 123 reviews Health & Medical 100% Health & Medical 100% Top industries Based on 123 reviews Sports 78% Health, Wellness and Fitness 13% Entertainment 5% Telecommunications 2% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payment Processing 4.4 (46) 15.22% of 46 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Online Booking 4.8 (28) 7.14% of 28 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Membership Management 4.9 (25) 8.00% of 25 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Billing & Invoicing 4.3 (24) 20.83% of 24 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Class Management 4.8 (24) 4.17% of 24 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Mobile App 4.7 (21) 9.52% of 21 reviewers that rated this feature as important or highly important Access the system via a mobile application CrossHero 106 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Upload belt statuses and badges to student accounts Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Monitor service demand and performance to plan for adequate resources that meet business needs Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Designing, storing and cataloging costumes with client information, including assignments, sizes and prices Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Track and collect membership dues Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Database of frequently used, popular workout routines Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Generate reports to assess the financial performance of an organization Administer standardized fitness assessments to gauge current fitness level Tracks fitness and exercise performance Create custom workout plans for your clients based on their specific goals Intended for sports & fitness gyms For martial arts classes and studios Designed for yoga and pilates studios Designed for trainers who offer online and in-person sessions Designed for trainers who offer in-person sessions Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Accounts held by members of an organization Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Make reservations on the go through a mobile device Manage and support multiple locations Create customized diets based on each of your client's needs Book meetings and appointments through a website or digital platform Accept and process online payment transactions Real-time registration over the web Designed for trainers who offer online sessions Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Trigger clickable pop-up messages Active reporting of data and metrics Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data At least a username and password is required to access the system Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Track employee skills, competencies, training & qualifications Schedule shifts for staff/employees, track hours worked, and manage staff payroll Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Classes/sessions accessible via web browser of built-in video conferencing Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.6 (123) 4.6 Based on 123 reviews ## Pricing Value for money 4.7 (121) Free Trial Basic €15.00 Flat Rate,Per Month Value for money 4.7 (121) 4.7 Based on 121 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (123) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (123) 4.7 Based on 123 reviews ## User reviews Overall rating 4.8 Based on 123 reviews Filter by rating 5(98) 4(23) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Fisioterapeuta Health, Wellness and Fitness ### "Reserva tus Clases de CrossFit de Manera Eficiente" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2023 Pros Los usuarios pueden navegar de manera intuitiva a través de las opciones de clases disponibles, los horarios y los instructores, lo que les permite elegir las sesiones que mejor se adaptan a sus agendas. Además el envió de notificaciones y recordatorios a los usuarios ayuda a reducir las ausencias y garantiza que los todos los miembros estén al tanto de sus clases programadas. Cons No son usuales, pero algún problema técnico, puede tener un impacto negativo en la gestión de las reservas y la asistencia a las clases. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VG Vicente G. Dueño Sports ### "Reseña CrossHero Ilicito" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 13, 2023 Seguimiento de usuarios, pagos cuando deben realizarse Pros me gusta que lleva el control de pago de mis usuarios y me ha facilitado mucho la administración de mi gimnasio. Cons Que es un poco limitante en los tiempos de los programas que se puedan crear, por otra parte debería ser más fácil de gestionar el horario. Reasons for choosing CrossHero Recomendaciones Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2023 ¡Hola Vicente! ¡Muchas gracias por tomarte el tiempo de dejarnos una reseña! Nos alegra saber que nuestro software de gestión de centros deportivos ha sido útil para ti y que te ha facilitado la administración de tu gimnasio. Entendemos que los tiempos de creación de los programas pueden ser un poco limitantes y agradecemos tu feedback en este aspecto. Quizás necesites un apoyo de nuestro equipo de soporte. Nuestro software es conocido por su simplicidad. Seguro que con el tiempo podrás crear nuevos programas en menos de 30 segundos. Solo hay que pulsar en Admin - Configuraciones - Programas - Nuevo. Pones en nombre del programa y listo. Eso es, pulsas en 5 botones y tienes un nuevo programa. También tomamos en cuenta tus comentarios sobre la gestión del horario y seguiremos trabajando arduamente para mejorar nuestra plataforma y brindar el mejor servicio posible. Puedes enviar tus dudas a support@crosshero.com y te ayudaremos en todo que necesites. De nuevo, gracias por tu reseña y por permitirnos ser parte de tu gimnasio. Si tienes alguna otra sugerencia o inquietud, por favor no dudes en hacérnosla saber. DR Daniel Ruben V. Dueño Sports ### "Un buen producto " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 31, 2023 En general cumple con mis expectativas. Es una app muy completa Pros Es práctico, muy fácil de usar. Tanto para el administrador y para el cliente Cons Hasta el momento no encontré errores ya que hace poco estoy utilizando Reasons for choosing CrossHero Porque ví la disposición del staff para la atención y el producto amigable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2023 Hola, Daniel. ¡Muchas gracias por tu reseña! Nos alegra saber que nuestro software de gestión de centros deportivos ha sido fácil de usar tanto para el administrador como para el cliente. Es muy importante para nosotros que nuestro producto sea accesible y fácil de manejar. Estamos muy contentos de que no hayas encontrado "contras" en nuestro software y que hayas disfrutado de una experiencia libre de problemas. Nos enorgullece brindar un servicio de calidad y siempre trabajamos arduamente para mantener nuestra plataforma actualizada y funcional. Por último, queremos agradecerte por elegir a CrossHero como tu software de gestión y por notar la disposición de nuestro personal en brindar un excelente servicio de atención al cliente. Nos enorgullece poder contar con un equipo altamente capacitado para brindar soluciones efectivas a nuestros clientes. Gracias de nuevo por tu reseña y por confiar en nosotros. Si tienes alguna otra sugerencia o inquietud, no dudes en hacérnosla saber. BA billy a. Profesor de Boxeo Sports ### "Muy recomendable." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2023 Con crosshero tengo todo más organizado .. Pros Que tiene soporte de ayuda todo el tiempo .. eso hace que sea fácil de usar .. está muy bueno y se los recomiendo a todos mis colegas .. Cons Que no pedí el mes gratis y no hace un mes que pague que ya aumento .. espero aumentar la el número de clientes para poder seguir pagando la aplicación . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2023 Hola, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team DB Diego B. Administrador y coach Sports ### "Gran software de gestión para Box" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 25, 2023 Buena experiencia hasta el momentos, recomendable para la gestión de entrenamientos. Pros La facilidad en la implementación y el gran control sobre cada cliente del Box. Cons De momento me falta control sobre los clientes que compran clases sueltas sin mensualidad. Reasons for choosing CrossHero Por su bajo costo y fácil implementación, en menos de una semana ya estaba funcionando en mi Box. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2023 Hola Diego, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team CT Cecilia T. Gerente Sports ### "Muy buen cambio con respecto al soft anterior!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2023 Pros Integracion sencilla, respuesta rapida a los problemas Cons Poner fecha de seguimiento al socio, eso seria muy util Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 27, 2023 Hola Cecilia, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team MR Marco R. Socio administrador Sports ### "La mejor herramienta administrativa para tu gym o negocio " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2023 Por lo general siempre a sido fácil de usar y muy completo con las opciones Pros Lo sencillo que es usarlo , es muy amigable para nuestros clientes Cons Los clientes nos han comentado que el registro de tiempos y una tabla específica de ranking semanal Lea gustaría de manera de competencia Reasons for choosing CrossHero Por su publicidad y la información que otorgan Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2023 Hola, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team JL Jose Luis B. Gestor Sports ### "Todo lo que necesitas en tu gimnasio " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2023 Gestión de integral de un box de CrossFit Pros Muy intuitivo, personalizable y con una gran calidad en la asistencia técnica Cons Los horarios de las actividades en formato tabla. La exportación a Excel no le da formato de fecha a las fechas Alternatives considered [AimHarder](https://www.capterra.com/p/235093/AimHarder/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 23, 2023 Hola José Luis, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team AR Andrea Roxana C. Profesor Sports ### "Muy conforme " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 Los pagos en un mismo sitio Pros Poder conectarlo a gym pass , me hace más fácil la labor administrativa Cons La forma de modificar las membresías . Es un poco complicado Reasons for choosing CrossHero Gym Pass lo aprueba. Eso me dió confianza Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 25, 2023 Agradecemos tu opinión sobre CrossHero y tu satisfacción general con nuestro servicio. Valoramos tus comentarios sobre los puntos a favor y en contra. Es genial que puedas conectar CrossHero a Gym Pass, facilitando la labor administrativa y ofreciendo opciones convenientes. Lamentamos que hayas encontrado la forma de modificar las membresías un poco complicada, pero trabajaremos para mejorar esa experiencia. Nos complace que el precio y la calidad hayan sido determinantes para elegir CrossHero, y agradecemos tus comentarios sobre la conveniencia de realizar pagos en un mismo sitio. Valoramos tus opiniones y comentarios, y estamos aquí para escuchar tus sugerencias y consultas. ¡Gracias por elegir CrossHero! HS Harold Steven M. Dueño Entertainment ### "Crosshero excelente para gimnasios" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 Me ha parecido buena y muy util Pros La funcionalidad y facilidad de todos los servicios para el gimnasio Cons Hay algunas funcionalidades que no son claras Reasons for choosing CrossHero Me gusto el seguimiento de la persona Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 20, 2023 Hola Harold Steven, gracias por dejarnos tu reseña. Valoramos mucho tus comentarios, nos ayudan a crecer, mejorar y estar alineados con las necesidades de nuestros clientes. Un saludo, CrossHero Support Team [View all Reviews](https://www.capterra.com/p/230034/CrossHero/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)