--- title: "Amazon Drive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Amazon Drive Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more." source_url: "https://www.capterra.com/p/230045/Amazon-Drive/" page_type: "product" language: "en" --- # Amazon Drive Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amazon Drive ## What is Amazon Drive? It is a cloud storage solution that allows users to drag-and-drop files, search for documents, manage images, and more. ## What is Amazon Drive used for? [Cloud Storage](https://www.capterra.com/cloud-storage-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1.99 Other, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amazon Drive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://aws.amazon.com/&name=Amazon Drive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amazon Drive 4.4 (18) VS. [4.8 (2,290)](https://www.capterra.com/p/253631/Google-Cloud-Storage/reviews/) Starting Price $1.99 Other, Per Month Starting Price $0.0012 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (18) Ease Of Use 4.7 (28,470) Value For Money 4.2 (13) Value For Money 4.6 (20,597) Customer Service 4.5 (13) Customer Service 4.5 (18,591) ## Amazon Drive alternatives [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,594)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [4.5 (12,835)](https://www.capterra.com/p/161304/OneDrive/reviews/) Starting price $1.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161304/OneDrive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,674)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/230045/Amazon-Drive/alternatives/) ## FAQs about Amazon Drive Overview ### Which roles and teams benefit most from Amazon Drive? Amazon Drive is most used by administrative staff, consultants, and small business owners who need simple cloud storage for organizing, backing up, and sharing documents. Technical roles such as developers, systems engineers, and quality teams use it to store project files, while creative, sales, and training professionals access media and reference materials across devices. Answer based on 18 reviews Overview ### What company size and industries is Amazon Drive built for? Amazon Drive is built primarily for small businesses, which make up 50% of reviewers, with additional use by enterprises at 28% and midsize businesses at 22%. It serves Information Technology and Services and Health, Wellness and Fitness equally at 11%, followed by Apparel and Fashion at 6%, mainly for cloud storage. Answer based on 18 reviews Features and Usability ### What are the key features of Amazon Drive? Amazon Drive offers automatic backup, backup and recovery, and secure data storage for protecting files. Core file tools include document management, document storage, file management, file sharing, and file transfer, plus data import/export, drag and drop, mobile access, real-time data, and secure login. Getting Started and Support ### What customer support options does Amazon Drive offer? Amazon Drive provides email/help desk support, an FAQ/forum, and a knowledge base. These self-service and ticket-based channels give users ways to find answers or contact support when needed. No reviewer feedback about support experience is available for Amazon Drive, so support quality cannot be assessed here. ## Features AI summary Based on 14,059 Cloud Storage reviews Capterra data shows that buyers of Cloud Storage rank the following features as their top priorities: - **Document Storage** (**55%** of reviewers rated this feature as critical) - **Secure Data Storage** (**57%**) - **Backup and Recovery** (**55%**) Amazon Drive supports all three features reviewers rate most important: **Document Storage**, **Secure Data Storage**, and **Backup and Recovery**. Together, these capabilities help businesses store files centrally, protect sensitive information, and recover data when needed, allowing teams to keep content organized, reduce risk, and maintain access to important documents over time. Document Storage 4.8 (12) 41.67% of 12 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Secure Data Storage 4.9 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Mobile Access 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Automatic Backup 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Data is backed up automatically to prevent data loss File Sharing 4.6 (13) 46.15% of 13 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Real-Time Data 4.7 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Receive data and information in real time Amazon Drive 14 features ### All Features - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Mobile Access: Access software remotely via mobile devices - Real-Time Data: Receive data and information in real time - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system --- Features 4.1 (18) 4.1 Based on 18 reviews ## Pricing Value for money 4.2 (13) Free Version Basic $1.99 Other,Per Month Value for money 4.2 (13) 4.2 Based on 13 reviews ## Support, customer service and training options Customer Service 4.5 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (13) 4.5 Based on 13 reviews ## User reviews Overall rating 4.4 Based on 18 reviews Filter by rating 5(10) 4(7) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent LA LISSETTE A. Junior Translator Translation and Localization ### "Great for Photos, Less for Everything Else" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 25, 2025 Amazon Drive is a solid cloud storage option, especially for Prime members needing unlimited photo backup. However, its limited free storage, basic features, and uncertain future make it less competitive against services like Google Drive or Dropbox. Best for those already in the Amazon ecosystem. Pros Provides reliable cloud storage for photos, videos, and files. Integrates well with Amazon Photos and other Amazon services. Its easy to use with desktop and mobile apps. Also, it offers unlimited photo storage for Prime members. Secure with robust encryption. Cons Sadly, it provides limited free storage compared to competitors (5GB). Lacks advanced collaboration tools, no file editing within the platform and phase out in favor of Amazon Photos, which reduces long-term viability. File organization can feel basic. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GE Garofi E. Sales Representative Retail ### "Essential cloud storage provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 23, 2025 Pros Amazon Drive is an essential cloud storage option in our business process. Cons Amazon Drive could have a more user friendly user interface. Switched from [Brandfolder](https://www.capterra.com/p/133103/Brandfolder/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Amazon Drive is the most effective cloud storage solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Geoffrey P. Formateur Higher Education ### "Logiciel peu connu mais pourtant !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Simple, rapide, efficace et rien d’autre à redire ! Pros Avoir la possibilité de partager des fichiers sur le cloud et les récupérer depuis n’importe quelle téléphone, tablette, ou ordinateur. Cons Le point négatif à mon sens reste le faite de devoir avoir un compte Amazon prime pour l’utiliser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adalberto Maria B. Libero Apparel & Fashion ### "Archiviazione al tuo servizio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 15, 2023 Pros Una delle caratteristiche più apprezzabili di Amazon Drive è la sua facilità d'uso. L'interfaccia utente è intuitiva e ben progettata, rendendo la gestione dei file e delle cartelle un gioco da ragazzi. Puoi accedere ai tuoi documenti, foto e video da qualsiasi dispositivo con una connessione Internet, rendendo il tuo contenuto sempre accessibile. Amazon Drive offre uno spazio di archiviazione iniziale gratuito, che è una buona opzione per iniziare a caricare i tuoi file. Inoltre, Amazon offre la possibilità di acquistare spazio di archiviazione aggiuntivo a un prezzo ragionevole se hai bisogno di più capacità. Cons Amazon Drive offre uno spazio di archiviazione gratuito limitato (solitamente 5 GB), che potrebbe essere insufficiente per chi ha una grande quantità di file da archiviare. Per avere più spazio, è necessario acquistare ulteriori capacità, il che potrebbe comportare costi aggiuntivi. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Angelica B. University Intern Pharmaceuticals ### "Everything You Need to Know" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 19, 2023 As an intern in the pharmaceutical product development and research department at the university, I had the opportunity to use Amazon Drive to store and share files related to my projects. The platform proved to be very useful and reliable in terms of accessing and backing up my documents. I was able to upload and access my files from different devices, providing the necessary flexibility to work efficiently both inside and outside the laboratory. Additionally, the ability to securely share files with my team members and supervisors facilitated collaboration and communication in our projects. Pros Amazon Drive offers several notable advantages. Firstly, its ease of use is remarkable: with an intuitive interface, it's straightforward to upload, organize, and share files in the cloud. Additionally, it provides ample storage capacity, allowing users to store a large amount of documents, photos, and videos without worrying about space. Another significant advantage is its integration with other Amazon services, such as Amazon Photos, providing a seamless and convenient experience. Furthermore, Amazon Drive offers robust security features, including data encryption in transit and at rest, ensuring the protection of personal and confidential information. Cons While Amazon Drive has many benefits, it also has some limitations. One of them is the lack of a significant free storage option, which could result in additional costs for users with large amounts of data. Additionally, the file upload and download speed can be somewhat slower compared to other cloud storage services. Lastly, some users have reported occasional technical difficulties, such as syncing issues or accessing stored files. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Diego C. Social media manager Health, Wellness and Fitness ### "Cloud by Amazon" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 19, 2023 Software comodo e utile nel quotidiano. nonostante il limite di 5gb gratuiti l’ho utilizzato spesso come backup “temporaneo” per l’archiviazione di foto e documenti. A quanto pare a breve non sarà più disponibile ed il tutto si sposterà su Amazon Photos. Vedremo se sarà una mossa vincente! Pros Ammetto di averlo scoperto quasi per caso (forse un po’ in ritardo). La user experience è piacevole, ma non sorprendente come altri servizi di cloud. Non male la comunicazione fra desktop e mobile Cons 5 gab di archiviazione sembrano un tantino pochi dal momento in cui si paga un abbonamento prime. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [Google Drive](https://www.capterra.com/p/161425/Drive/) [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NF Nicola F. inpiegato Government Administration ### "amazon is just amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2023 da quando ho saputo che a dicembre 2023 chiude googledrive ho installato amazon drive e spostato tutto li Pros che è gratuito , con enorme capacità, intuitivo , si capisce appena scaricato Cons non è chiaro come condividere file verso chi non ha un account amazon o per lo meno che non usi amazon drive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Simon Jesus C. Analista de Calidad Environmental Services ### "Amazon Drive en el Back Up diario" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 8, 2022 Si bien me considero un usuario reciente en el software en cuestión, he tenido la oportunidad de valorar la gran estabilidad y seguridad de tal servicio, aunque si considero que podrían trabajarse más en la simplificación de funcionalidades para hacerlo más intuitivo. Pros El servicio es efectivo y seguro, por lo que no presenta grandes complicaciones para acceder el mismo y utilizarlo, El servicio es estable y demuestra gran estabilidad, por lo que proporciona la seguridad para utilizarlo como base de almacenamiento de documentación importante. Cons Presenta grandes oportunidades de mejora en cuanto a simplificación y logro de mayor intuición ya que requiere cierto nivel para su uso con soltura. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Fernando C. Desarrollador de software Computer Software ### "Almacenamiento de nuestros archivos preferidos" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 November 7, 2022 Esta aplicación la utilizamos para hacer respaldos de archivos importantes que deban ser compartidos entre los miembros de mi equipo de desarrollo; facilitando la distribución de los diferentes ficheros que utilizamos día a día. Pros Esta herramienta tiene una alta fiabilidad, respaldado por una de las empresas más avanzadas del mercado. Permite hacer uso del servicio incluso con cuentas del tipo gratuitas. Cons Tiene una interfaz de usuario poco amigable, y su usabilidad no es de las mejores. No cuenta con un gran espacio de almacenamiento para las cuentas del tipo gratuitas. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alejandro C. Programador Computer Hardware ### "Bueno, bonito y barato" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 20, 2022 Estoy contento con esta aplicación de fopiande seguridad Pros Es gratuito con la suscripción prime es un extra y hasta ahora no había casi limite para fotos. Que dure Cons La busqueda por palabras clave le falta depurar Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/230045/Amazon-Drive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Drive vs Amazon Drive](https://www.capterra.com/compare/161425-230045/Drive-vs-Amazon-Drive)