# Candu Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Candu Software - reviews, pricing plans, popular comparisons to other User Experience (UX) products and more.

Source: https://www.capterra.com/p/230070/Candu

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# 

 Candu Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Candu

## What is Candu?

Product and growth teams use Candu to build UX, like onboarding checklists and announcements, using their own app’s components. So, instead of using pop-ups, Candu components embed natively into your app and look just like hard-coded UI.

## What is Candu used for?

[User Experience (UX)](https://www.capterra.com/ux-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

86%

Neutral

0%

Negative

14%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Candu

4.4 (21)

VS.

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Starting Price

Contact vendor

Starting Price

$111

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (21)

Ease Of Use

4.6 (89)

Value For Money

4.2 (18)

Value For Money

4.7 (85)

Customer Service

4.7 (19)

Customer Service

4.8 (87)

## Candu alternatives

[4.7 (127)](https://www.capterra.com/p/232772/Rocketlane/reviews/)

Starting price

$19.00

Per User, Per Month

[4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/)

Starting price

$69.00

Per User, Per Month

[4.7 (561)](https://www.capterra.com/p/144020/Aha/reviews/)

Starting price

$59.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/230070/Candu/alternatives/)

## Pricing

Value for money

4.2 (18)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.2 (18)

4.2

Based on 18 reviews

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## Support, customer service and training options

Customer Service

4.7 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (19)

4.7

Based on 19 reviews

## User reviews

Overall rating

4.4

Based on 21 reviews

Filter by rating

5(16)

4(2)

3(0)

2(1)

1(2)

Mentioned topic

Sorted by most recent

PH

Patrick H.

CEO

Computer Software

### "Candu ran a lifetime deal and then put everybody on a legacy plan, not giving access to new features"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 5, 2023

Candu violated the #1 rule for running lifetime deals. Do not take users money and then lock them into legacy plans that don't update with the latest features. I absolutely hate companies that do this and any company that does should go out of business.

Pros

It was cool until they revealed that they were fundamentally a shady company.

Cons

Candu ran a lifetime deal to raise money to build their product on Appsumo. They had many users purchase the product, guaranteeing future updates. Then they put everybody who purchased the Appsumo plan on a legacy pricing plan and refused to give access to new features.#1 bad business practice for any company that ran an Appsumo campaign. Highly recommend not engaging with such a company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Miguel D.

Desarrollo de nuevos negocios

Marketing and Advertising

### "Drag and drop editor to add content to your website, platform or SaaS"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

October 13, 2022

I have been able to add extra content to a self-hosted LMS, their integration made this not so complicated. I also added a checklist to my members' site and it was a great addition.

Pros

The fact that you could add content on platforms that would normally require a developer or programmer for that. They have some useful ready-to-use blocks and examples. The dashboard is very modern and intuitive.

Cons

In general is not easy to use at all. Documentation could be improved. Not many tutorials (this is that kind of solution that could definetely use tutorials to help clients)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Computer & Network Security

### "Beautiful UI with very low code"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 8, 2022

Pros

Candu has many beautiful and ready to use UI templates as well as real time preview of my website.

Cons

The add on block to my site make my site loading speeding slow down but still acceptable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Chantelle K.

Administrator

Hospital & Health Care

### "CANDU highly recommend "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2022

Terrific support and lots of use cases makes it easy to get the hang of. Before Candu, we were using a competing product and it was not nearly as flexible. It also posed technical problems that we don’t have with Candu.

Pros

Great customer support and response time. I could not really figure out the integration part. It took one Zoom call with Candu and they walked me through it.

Cons

The whole thing with javascript, tagging the slug, and css id was a bit too much for me but I got the help I needed. But compared to the problems we had with other products, Candu was a piece of cake.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mallory M.

Scheduler

Entertainment

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2022

The onboarding process was simple and straightforward. Using the drag and drop tools was intuitive and did not have any glitches. The Chrome extension is a really great feature. It lets me preview what it will look like.

Pros

It is seamless with the product. Everything that I have created looks like the dev team made it. There is a branding style guide you set up that automatically makes everything on brand.

Cons

I would like to see it support more use cases, like having a feature to support multi steps UI changes. I am also hoping for some integrations with CRMs like HubSpot to pull in my customer data. They just released an iframe feature which is a good way to manage in the meantime to collect newsletter signups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

marc m.

sales director

Accounting

### "Candu is a great no code onboarding tool for non techies like me."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 31, 2021

Pros

Ease of use, simple clean user interface and small learning curve. We can start using the tool immediately.

Cons

Its still rather new so the template library is not very extensive but they are adding new templates from time to time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kris R.

Consultant

Information Technology and Services

### "A company backed by unethical sales and business practice, Stay away, stay faaaaaaar away"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

August 29, 2021

I was horribly offended as the product failed to deliver on the value as well as on the promise. I would Not recommend anyone to buy or even try this product, the product cant'do anything unlike its name, the only thing it can do is cheat its customers, steer clear ppl. stay safe and dont touch this software even with a bargepole.

Pros

Well, they launched as a lifetime deal on appsumo and were very generous with their offer, to the extent that a single code was sufficient for a small business to survive, and the plan included all future updates to their software available for the early adopters, but now, post the refund period, they are going back on their word and expecting the early adopters to pay for every single feature that they release. The \[SENSITIVE CONTENT\] is downright arrogant, and even boasts on video that how he cleverly used the appsumo platform to get paid for features that he intended to release for free, plus make the scapegoats pay, this kind of attitude especially from the \[SENSITIVE CONTENT\] sends all the bells ringing, which would also define the overall ethical make of the company. He also mentions on the video that he made money and got free testers to help identify and iron out the bugs, which helps him improve the product plus by making updates paid, he also gets the same users to pay for upgrades. This is not at all an ethical practice, the \[SENSITIVE CONTENT\] seems to be more inclined to find loopholes than seriously support the early adopters. feature wise the product is meh.. not worth owning at this point, and has a steep learning curve to the point of tiring. the only reason i got it was hoping that it would get better, but now we are expected to pay for it, so would steer clear of this, get a developer to do it for you, might be cheaper and reliable.

Cons

The \[SENSITIVE CONTENT\] attitude, who after a seemingly good campaign on appsumo, decide to pull the plug on the very users who supported them when they were not even a tool. The software is shoddy, and this is not coming from a place of deceit, try it out, sign up for the free version, it does nothing that you cannot do with a wordpress designer, and well they say you dont need to touch the website, but expect you to embed scripts, like thats a simple thing to do for a non technical guy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 13, 2021

Hi Kris, Thanks for sharing your feedback. I'm totally responsible for creating a marketing oriented video about how we "leveraged" our AppSumo campaign to drive product growth. I own that the way I positioned this was in a transactional-relationship kind of way. That was wrong of me. I do want to clarify that we have not changed anything with our product offering and the LTD deal we provided on AppSumo was and will continue to be an incredibly valuable deal that no-one will have access to in the future. I'm sorry that we lost your trust, and we are working very hard today to regain some of that among the AppSumo community. We would like to return your money for a full refund independent of the AppSumo terms. I'm have contacted you through the G2 platform. If do not hear anything, could you please reach out to me directly on support@candu.ai? - Adam

AU

Anonymous User

Growth Manager

Education Management

### "Not sure if this company can be trusted"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

August 29, 2021

Pros

customer support is very responsive and the product seems promising and easy to use.

Cons

I bought their product on Appsumo where they offered all future updates, but now that I can't refund, they mentioned that they won't be including future updates. Therefore I am not sure if this company can be trusted since they change their conditions from one day to another and basically used us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2021

Hi! you can reach out at any time to request a refund, we are always happy to provide this if you're dissatisfied. Our email is support@candu.ai. Regarding features, there is a miscommunication here - we continue to support all our users and have several new features coming up. Please contact us at support@candu.ai if you have any additional doubts. - thanks, Adam

JT

jeremy t.

Chief Digital Officer

Information Technology and Services

### "Truely life-safer for no coder like me. A no brainer tools. Seriously."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 21, 2021

Happy. Give me a solution more than I expected rather than just beautiful onboarding. They allow me to embed videos like we can selling video courses using just these tools. Hope you guys can grow big!

Pros

Hello. Before I give my review, please accept my thank you first to bring these tools to the world and you give me the opportunity to use Candu at the right time. I'm rarely make a long review, but you guys really deserve it. Thank you for letting me in after the appsumo deals are over. Really appreciate it. First of all, the most I like with Candu is its capability to create dashboard onboarding without coding and can embed it into another saas. I'm running a small agency with no good coder. We were always not satisfied with our programmer work, or our freelancer work. Yeah, I can't do anything since I cannot do some coding, and takes time to do revision. We always struggle to create a beautiful dashboard in an effective way, struggling for years, then came Candu to my face. In first time use, I love the UI they have, so simple. Their block system and drag and drop builder are easy to understand. For design matters, the key is if you can maximize the configuration for padding, growth, shrink function, you can almost create anything with these tools as you want. Do not need to worry again to the unresponsive section. Haha.! In this case, you can create the most epic onboarding dashboard using these tools. Really impressive. Their support is really patient explain to me while I'm learning this. So in conclusion, what I like the most: - Simple impressive Builder - Blocking system - Great community - Always updated - Good customer service, thank you, \[SENSITIVE CONTENT\]!

Cons

The first time I see these Candu, I'm not sure what is these tool. A common website builder? Their video introduction is funny and good. But for a no coder like me, it's hard to understand the first time What is this tool?? What these tools can do? For me, they try to tell me, this is a tool for no coder. But the way they explain to me, is not quite simple. Even for the tutorial, I'm trying to read the docs, a lazy man like me usually just want to search some keyword I want to know, such as "how to use in my website", but surprisingly there are no search function in their docs. Hope they will add such a feature soon. What I least about this software: - No search function on docs - No mobile preview - Their docs explanation for no-coder like me need to be upgraded. If you aim for no coder guy, you need to do something with your explanation. In my opinition. - Customer service responses take hours.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chase D.

CEO

Education Management

### "Great time saver for notifications and onboarding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2021

Pros

I always have huge delays relaying information to my programming team and the frequency I need to update, or segment, notification and onboarding changes would be unreasonable for them to do. This allows quick changes the way I need it!

Cons

It's still a new product so there are a few glitches here and there, but nothing major that I've noticed so far and the customer service is always very responsive. I see this going places in the future!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230070/Candu/reviews/)

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