# CRM in Cloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CRM in Cloud Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/230072/CRM-in-Cloud/reviews --- # CRM in Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CRM in Cloud ## What is CRM in Cloud? CRM solution that helps businesses manage opportunities, mass mailing, automation marketing, and more. ## What is CRM in Cloud used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €13 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRM in Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.teamsystem.com/&name=CRM in Cloud) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRM in Cloud 4.0 (2) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price €13 Other, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.4 (4,352) Value For Money 4.0 (1) Value For Money 4.3 (3,488) Customer Service 5.0 (1) Customer Service 4.4 (3,496) ## CRM in Cloud alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Activity Dashboard 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Campaign Analytics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Lead Capture 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process CRM in Cloud 101 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Assign issues and tasks based on availability or required skills Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Track the amount of clicks on individual products to measure campaign results Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Defines specific deal parameters to negotiate and secure deals Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Plan marketing campaigns for events Predefined actions automatically performed on the occurance of specific events Caters to sales teams Form predictions based on past and present data/trends Ensure compliance with the General Data Protection Regulation protocols Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Add, edit, and manipulate HTML code directly Store and manage images Track interaction history by documenting conversations for contacts Visualization tool to organize and optimize tasks and track their status at every stage of workflow Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Access the system via a mobile application Optimize content to ensure it is easily accessible for mobile users Observe and track the demand, usage, progress or quality of a system, product, or user Create and update newsletter content to increase engagement Track all opportunities for potential sales and convert them into recurring revenue Manage and track customer orders for goods, investments, or any other purchases Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Create proposals based on costs of labor and materials Generate quotes or estimates for customers Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Process of training new hires by providing them with sales tools and knowledge needed to complete the job Pipeline view and tracking lead status Define sales targets and create strategies to meet goals or marketing results Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 4.0 (1) Free Trial MONTHLY ENTRY €13.00 Other,Per Month It includes: - Database illimitato di anagrafiche - Cronologia storica dei contatti - Template e-mail personalizzabili - Gestione lead - Gestione opportunità e notifiche su stato trattative - Analisi performance campagne marketing - Integrazione ecosistema TeamSystem MONTHLY PROFESSIONAL €22.00 Other,Per Month BUSINESS MONTHLY €39.00 Other,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ iCloud](https://www.capterra.com/p/204717/iCloud/)[ Cassa In Cloud](https://www.capterra.com/p/230839/Cassa-In-Cloud/)[ Fatture in Cloud](https://www.capterra.com/p/238342/Fatture-in-Cloud/)[ TeamSystem Enterprise](https://www.capterra.com/p/228606/TeamSystem-Enterprise/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AF Alessandro F. Senior Account Manager Marketing and Advertising ### "Strumento Crm rapido e intuitivo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 21, 2026 Utilizzato in una delle aziende per cui ho lavorato ed è stato utilissimo per inserire anagrafiche clienti/aziende per poi fare delle attività sulle stesse. Pros Estremamente intuitivo e di semplice utilizzo . Molto utile per avere sottomano tutte le informazioni di una azienda, specialmente nella gestione commerciale. Cons In alcuni casi richiede fin troppe informazioni da inserire e il significato del passaggio da lead ad account non é così comprensibile da subito. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Atalay C. Senior Manager, Paid Social and SEM Marketing and Advertising ### "Access CRM data from anywhere" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 August 23, 2025 Pros Because it's cloud-based, it's accessible from anywhere and requires no hardware. This makes life easier.Having a price advantage over its competitors. Cons As a senior digital marketing manager, one of the things I don't like is that it's not directly integrated with advertising platforms like meta ads and we have to use a tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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