# Remote Health Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Remote Health Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more. Source: https://www.capterra.com/p/230091/Remote-Health --- # Remote Health Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Remote Health ## What is Remote Health? Remote Health is a fully equipped health insurance that works for all your global employees providing premium coverage that works in every country across the world and built for a truly global workforce. The platform provides a simple overview of your company’s insurance details and your covered members, scales with your company giving you lower price and extra benefits as your number of members grows, and you can enhance coverage with customizable add-ons. ## What is Remote Health used for? [Benefits Administration](https://www.capterra.com/benefits-administration-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 77% Neutral 14% Negative 9% Starting price $50 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Remote Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://safetywing.com/remote-health&name=Remote Health) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Remote Health 4.0 (22) VS. [4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $50 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (22) Ease Of Use 4.9 (4,835) Value For Money 3.8 (17) Value For Money 4.8 (3,686) Customer Service 4.4 (19) Customer Service 4.7 (3,971) ## Remote Health alternatives [4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,343)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,213)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/230091/Remote-Health/alternatives/) ## FAQs about Remote Health Overview ### Which roles and teams benefit most from Remote Health? Remote Health benefits HR leaders, finance teams, and distributed managers who need to administer global health benefits, handle reimbursements, and maintain compliance across regions. It also supports sales, customer-facing, and technical employees by giving them streamlined access to coverage, claims support, onboarding resources, and healthcare services while working remotely. Answer based on 19 reviews Features and Usability ### What are the key features of Remote Health? Remote Health offers benefits management and health insurance administration, along with disability insurance administration and online benefits enrollment. It includes compliance management for HIPAA compliance, employee portal and self service portal access, document management and document storage, plus activity dashboard, benefits dashboard, customizable reports, and reporting analytics. Getting Started and Support ### What training and onboarding options does Remote Health offer? Remote Health provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars present training content in a group format, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Remote Health offer? Remote Health provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support is organized across self-service and direct contact channels, giving users multiple ways to get help when needed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Benefits Enrollment 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Select benefits and provide information needed to participate in a benefit via an online portal Benefits Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Use a dashboard to view benefits that are selected by employees or offered by employers Health Insurance Administration 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up and manage health insurance benefits for employees Reporting/Analytics 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Self Service Portal 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Disability Insurance Administration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up and manage short and/or long term disability insurance benefits Remote Health 17 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Use a dashboard to view benefits that are selected by employees or offered by employers Record employee's benefit plans and selections throughout career progression Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Import and export data to and from software applications Set up and manage short and/or long term disability insurance benefits Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Online portal where employees can access and track their own information Gateway through which employees can access the system Set up and manage health insurance benefits for employees Compliant with HIPAA, which sets standards for sensitive patient data protection Select benefits and provide information needed to participate in a benefit via an online portal Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Get Advice We can help you find the software with the features you need. Features 3.9 (22) 3.9 Based on 22 reviews ## Pricing Value for money 3.8 (17) Basic $50.00 Per User,Per Month Value for money 3.8 (17) 3.8 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (19) 4.4 Based on 19 reviews ## User reviews Overall rating 4.0 Based on 22 reviews Filter by rating 5(8) 4(9) 3(3) 2(1) 1(1) Mentioned topic Sorted by most recent ET Enoch T. Director of Revenue Operations Marketing and Advertising ### "An amazing alternative to offering an international benefits package" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 22, 2026 Pros Remote Health completely changes the insurance experience through a beautifully minimalist and intuitive user interface that eliminates confusing bureaucratic clutter. Managing a global team is entirely effortless, and above all, their customer support (specifically \[sensitive content hidden\]) has been a gem to work with anytime we do have some issues with the backend on our side. Cons Their sales team. One noted case is where our sister company ultimately chose to terminate their relationship and leave the platform entirely because of the poor experience due to being told one thing and then after signing up, being told it the price was something else entirely. They did at least refund them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pinky M. Benefits Operations Human Resources ### "Incredible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 I’ve had a truly positive experience with SafetyWing so far. From onboarding to everyday use, everything has been intuitive and hassle-free. I’ve had little to no trouble with the system, and on the rare occasion something needed attention, it was handled quickly and efficiently. What really sets this experience apart is the level of support. The team is attentive, proactive, and reassuring, which makes navigating everything feel effortless. \[sensitive content hidden\], in particular, has been exceptional, always approachable, prompt, and genuinely invested in helping. The way he handles queries reflects a high level of care and dedication, making the entire process feel well-supported and reliable. Overall, it’s been a smooth and dependable experience, backed by a team that truly understands the value of great support. Overall, the experience has been easy, reliable, and genuinely enjoyable, which is something you don’t come across often. Pros I’ve had a genuinely wonderful experience with SafetyWing. The customer support is not just efficient, it’s thoughtful and reassuring, which makes all the difference. The onboarding process has been smooth and stress-free, and I always feel well taken care of. \[sensitive content hidden\], in particular, has been absolutely incredible. He’s responsive, kind, and consistently goes above and beyond to help. There’s a real sense of care in how he handles every query, and it honestly feels like having a trusted partner rather than just support. I never have to worry about delays or confusion, everything is handled promptly and with such professionalism. It’s rare to come across this level of support, and it has made my entire experience seamless and enjoyable. Cons So far, the experience has been nothing short of amazing. I haven’t encountered any system-related issues, and on the rare occasions something came up, it was resolved almost immediately by the support team. Their responsiveness and efficiency really stand out, making everything feel seamless and easy to navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Bennett T. COO Marketing and Advertising ### "Great health insurance alternative " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2026 Pros Remote Health makes it easy for us to offer a comprehensive health insurance alternative for our international folks. The price to value ratio is great and our users seem to be able to use it in their respective countries with little to no hassle. Our account manager, George, is amazing and has become a friend. The other people at RH that we interact with are also great...highly professional, quick to respond, and genuinely kind people who understand remote work. Cons I don't have much to say here, but I have to fill up my 100 minimum characters :) I guess the one area for improvement might be making the dashboard more robust, but all in all it does what we need and I have no complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sara M. COO Hospitality ### "Great Perk and Smooth system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2024 Pros I've been using Safety Wing (Remote Health plan) for over 4 years and it's the best company perk we have. The claim system is easy and smooth and the reimbursement comes back quickly. You get the best care when you are sick and in need, but it also helps you take care of your general health with complementary therapies! Cons Sometimes the platform to submit a claim gets stuck but it's quickly solved by contacting customers' support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Head of sales Internet ### "Not the best insurance for remote employees " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 August 5, 2022 Pros 1\. very straightforward, 2. super easy UI which makes it very pleasant for a user to understand what's included and what to submit. Cons 1\. compared with what is out there, the offer is very limiting and isn't that great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lidia M. Psychologist Health, Wellness and Fitness ### "Good alternative for your insurance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 9, 2021 Pros It is fairly simple to claim for your health expenses; you just need to fill out a form a take a picture of the invoices to upload them. Cons The software itself is quite good, but the company sometimes takes too long to respond to your claims. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Juan C. iOS Engineer Computer Software ### "Good coverage, bad implementation" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 September 28, 2021 Maybe not related to the software itself, but having to pay for the medical expenses in advance is not cool. I would value a better integration within the medical network (at least in Spain in which all medical insurances pay all in advance). Pros Easy to report. However, ideally, all should be integrated with clinics to avoid the need of making claims. Cons I miss a better way of showing exactly which are your coverages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 15, 2021 Hi Juan, Thanks for sharing your feedback! You're right - we are still fine-tuning our product and we have lots of great improvements on the horizon. We hope you'll stick with us to see them! With Remote Health, you are free to use your insurance at any private or public hospital, or doctor, in the world - no matter where you live or travel. We offer the option to arrange payment directly with your provider for covered services so that you don't have to pay out-of-pocket and submit a claim :slightly\_smiling\_face: If you ever need help, please contact us at remotehealth@safetywing.com. All the best, EK Ekaterina K. Finance Assistant Computer Software ### "Great insurance option for remote companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2021 Pros Easy to use, friendly interface, customer support is great Cons Honestly, I haven't run into any problems with Remote Health yet Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2021 Hi Ekatarina, We can't thank you enough for the kind words about our platform. Your review means a lot to us and lets us know we're on the right track! All the best! NS Nabeel S. Regional Manager - APAC Financial Services ### "Software is okay, but still developing" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 June 28, 2021 The software isn't great right now, but it might get better. Support is great though. They took my feedback on board and I've been assured it will be incorporated into developments but, this is a health insurance service so not everyone will have the appetite to wait for something that is pretty crucial. Pros Product is easy to use in that you can log-in easily and can navigate around easily Cons Dashboard is non-existent right now, though I've been told it's still being developed. No details around specific policies offered, no policy documents for insured clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2021 Hi Nabeel, Thank you so much for taking the time to write your review. As a startup with the mission of building a global social safety net, it's important to have valuable feedback from early members like you. We don't take it lightly! You're right - we are still fine-tuning our product and we have lots of great improvements on the horizon. We hope you'll stick with us to see them! On another note, you are able to access your policy document and member insurance card from within your SafetyWing profile. Take a look, and if you're having trouble, let us know. Our support team is always available to help you! All the best, Mandy LP Lara P. Financial Controller Wholesale ### "Safety Wing Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 28, 2021 No coverage in the country that I live in. Pros I have not used the product as it is not available in my country Cons It is my understanding that Safety Wing does not cover any medical treatments in South Africa. I am based in South Africa, so this is essentially not really a viable product for me. Unless they will be covering South Africa in the future? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2021 Hi Lara, Thanks for leaving your feedback. Good news - I'm happy to share that Remote Health covers medical treatments in South Africa! In fact, it works in every country across the world, with over 175+ countries covered as main residence, including South Africa! (note, for US/HK/SG, you must get a special add-on. We'd love to chat with you about it. If you're interested, give us a shout at remotehealth@safetywing.com. Our amazing team will be ready to help you! [View all Reviews](https://www.capterra.com/p/230091/Remote-Health/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.