# Remote Health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Remote Health Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more.

Source: https://www.capterra.com/p/230091/Remote-Health

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# 

 Remote Health Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Remote Health

## What is Remote Health?

Remote Health is a fully equipped health insurance that works for all your global employees providing premium coverage that works in every country across the world and built for a truly global workforce. The platform provides a simple overview of your company’s insurance details and your covered members, scales with your company giving you lower price and extra benefits as your number of members grows, and you can enhance coverage with customizable add-ons.

## What is Remote Health used for?

[Benefits Administration](https://www.capterra.com/benefits-administration-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Remote Health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://safetywing.com/remote-health&name=Remote Health)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Remote Health

3.8 (19)

VS.

[4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

$50

Per User, Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (19)

Ease Of Use

4.9 (4,776)

Value For Money

3.6 (14)

Value For Money

4.8 (3,629)

Customer Service

4.3 (16)

Customer Service

4.7 (3,912)

## Remote Health alternatives

[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (1,271)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,205)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (3,427)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/230091/Remote-Health/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Benefits Enrollment

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Select benefits and provide information needed to participate in a benefit via an online portal

Benefits Dashboard

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Use a dashboard to view benefits that are selected by employees or offered by employers

Disability Insurance Administration

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up and manage short and/or long term disability insurance benefits

Health Insurance Administration

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Set up and manage health insurance benefits for employees

HIPAA Compliant

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Reporting/Analytics

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Remote Health 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Record employee's benefit plans and selections throughout career progression

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Set up and manage short and/or long term disability insurance benefits

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Online portal where employees can access and track their own information

Gateway through which employees can access the system

Set up and manage health insurance benefits for employees

Compliant with HIPAA, which sets standards for sensitive patient data protection

Select benefits and provide information needed to participate in a benefit via an online portal

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Get Advice

We can help you find the software with the features you need.

Features

3.7 (19)

3.7

Based on 19 reviews

## Pricing

Value for money

3.6 (14)

Basic

$50.00

Per User,Per Month

Value for money

3.6 (14)

3.6

Based on 14 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.3 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (16)

4.3

Based on 16 reviews

## User reviews

Overall rating

3.8

Based on 19 reviews

Filter by rating

5(5)

4(9)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

SM

Sara M.

COO

Hospitality

### "Great Perk and Smooth system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 14, 2024

Pros

I've been using Safety Wing (Remote Health plan) for over 4 years and it's the best company perk we have. The claim system is easy and smooth and the reimbursement comes back quickly. You get the best care when you are sick and in need, but it also helps you take care of your general health with complementary therapies!

Cons

Sometimes the platform to submit a claim gets stuck but it's quickly solved by contacting customers' support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Head of sales

Internet

### "Not the best insurance for remote employees "

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

August 5, 2022

Pros

1\. very straightforward, 2. super easy UI which makes it very pleasant for a user to understand what's included and what to submit.

Cons

1\. compared with what is out there, the offer is very limiting and isn't that great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lidia M.

Psychologist

Health, Wellness and Fitness

### "Good alternative for your insurance"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 9, 2021

Pros

It is fairly simple to claim for your health expenses; you just need to fill out a form a take a picture of the invoices to upload them.

Cons

The software itself is quite good, but the company sometimes takes too long to respond to your claims.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Juan C.

iOS Engineer

Computer Software

### "Good coverage, bad implementation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

September 28, 2021

Maybe not related to the software itself, but having to pay for the medical expenses in advance is not cool. I would value a better integration within the medical network (at least in Spain in which all medical insurances pay all in advance).

Pros

Easy to report. However, ideally, all should be integrated with clinics to avoid the need of making claims.

Cons

I miss a better way of showing exactly which are your coverages.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 15, 2021

Hi Juan, Thanks for sharing your feedback! You're right - we are still fine-tuning our product and we have lots of great improvements on the horizon. We hope you'll stick with us to see them! With Remote Health, you are free to use your insurance at any private or public hospital, or doctor, in the world - no matter where you live or travel. We offer the option to arrange payment directly with your provider for covered services so that you don't have to pay out-of-pocket and submit a claim :slightly\_smiling\_face: If you ever need help, please contact us at remotehealth@safetywing.com. All the best,

EK

Ekaterina K.

Finance Assistant

Computer Software

### "Great insurance option for remote companies"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2021

Pros

Easy to use, friendly interface, customer support is great

Cons

Honestly, I haven't run into any problems with Remote Health yet

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 1, 2021

Hi Ekatarina, We can't thank you enough for the kind words about our platform. Your review means a lot to us and lets us know we're on the right track! All the best!

NS

Nabeel S.

Regional Manager - APAC

Financial Services

### "Software is okay, but still developing"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

June 28, 2021

The software isn't great right now, but it might get better. Support is great though. They took my feedback on board and I've been assured it will be incorporated into developments but, this is a health insurance service so not everyone will have the appetite to wait for something that is pretty crucial.

Pros

Product is easy to use in that you can log-in easily and can navigate around easily

Cons

Dashboard is non-existent right now, though I've been told it's still being developed. No details around specific policies offered, no policy documents for insured clients.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2021

Hi Nabeel, Thank you so much for taking the time to write your review. As a startup with the mission of building a global social safety net, it's important to have valuable feedback from early members like you. We don't take it lightly! You're right - we are still fine-tuning our product and we have lots of great improvements on the horizon. We hope you'll stick with us to see them! On another note, you are able to access your policy document and member insurance card from within your SafetyWing profile. Take a look, and if you're having trouble, let us know. Our support team is always available to help you! All the best, Mandy

LP

Lara P.

Financial Controller

Wholesale

### "Safety Wing Review "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

June 28, 2021

No coverage in the country that I live in.

Pros

I have not used the product as it is not available in my country

Cons

It is my understanding that Safety Wing does not cover any medical treatments in South Africa. I am based in South Africa, so this is essentially not really a viable product for me. Unless they will be covering South Africa in the future?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2021

Hi Lara, Thanks for leaving your feedback. Good news - I'm happy to share that Remote Health covers medical treatments in South Africa! In fact, it works in every country across the world, with over 175+ countries covered as main residence, including South Africa! (note, for US/HK/SG, you must get a special add-on. We'd love to chat with you about it. If you're interested, give us a shout at remotehealth@safetywing.com. Our amazing team will be ready to help you!

MW

MORRIS W.

SOFTWARE DEVELOPER

Logistics and Supply Chain

### "Remote Health Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 28, 2021

Pros

Remote health covers most health problems across the globe which is nice.

Cons

The process of making claims is complicated and too involving for the user's liking. It should be simplified by issuing members with cards that are can be used in approved hospitals.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rafael R.

Senior Data Scientist

Consumer Services

### "Remote Health"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 25, 2021

I haven't used it a lot.

Pros

Seems to be easy to use. Many country support

Cons

I haven't used a lot to have any cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2021

Hi Rafael, Thank you for your rating! We do hope that in the future you will have to experience more of our service, and will be there to give you all that you need. Let us know if there's anything we can do for you. Best, Besa

DN

Delisa N.

Customer service representative

Consumer Services

### "Health Insurance"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 23, 2021

Pros

Effecient Customer service they prompt to respond

Cons

I have to pay first then claim. What happens when you don't have money and you are sick. Mxm

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/230091/Remote-Health/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)